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I edit Indian work and it's pretty bad

Posted By: no way could you send it in to a hospital on 2006-01-09
In Reply to: To the MTSO who posted - C-msg

it is still cheaper for the company to pay me an american person.... to edit i suppose...but let me tell you, if i did not, they would not be able to print any of the stuff i edit



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Americans edit Indian work, never Indians
I was asked to sign something that said I would not tell that I edited Indian work. I would not sign that. Indians cannot edit Indian work.
duh
Americans have to do it.
No work on Edit Script, no work on my primary
I bounce between several accounts and 2 platforms every day and have been for weeks.  I only see my primary maybe one day a week.  I was so excited to start with TT last fall after 11 long years with MQ and today I'm sending my resume out again.  It's makin' me sad.
It depends who you work for - I get 8 cpl to edit VR. nm
x
I edit the work that comes back from India. (sm)
Not sure why they did not tell you the truth. That REALLY bothers me.
Precyse QA does not edit the overseas work. QA

out. 


I know a company that takes work off edit and doesn't pass
p
Focus Infomatics uses Indians to edit Americans' work
They do make mistakes. But if you point it out to them, at least they are willing to learn, they don't get all huffy like Americans do, and the Americans should have better grammar, etc. in the first place!
All of the Indian MT work I have
proofread is full of errors. I guess there are exceptions out there.
Most of their work is done in India by Indian MTs. sm
Tell your lead person you need more work and commit to it. They will work with you if you are good with a high accuracy rating.

Good luck - been there, done that, ain't going back ever!
I would rather work for an Indian-run company..just
nm
DTS NO WORK - INDIAN OWNED
I am in the same boat with DTS, no work for at least 3 hours of my shift, and I REFUSE to chase work when I am not scheduled and have to work 24/7 to get work, that's what these companies want us to do so they don't have to pay us overtime. If you are scheduled to work a shift, and are an employee not an IC, and you are at your desk during those hours legally they are requiredf to pay you because you are ready, and available to work as scheduled. And if you have to work outside of your shifts, they have to pay you overtime if you work over 40 hours, which DTS does.

I work for DTS and have a great account manager, and I am on 4 accounts, but what DTS does is if they see work on the system, regardless of whether it's out of TAT or not their policy is to call in the troops to clear off the system no matter if you are working on YOUR shift tying to get you lines or not, they FRANKLY DO NOT CARE!

It's also a MYSTERY who owns this company, and with mysteries like this, that smells like an Indian company owns this company and they just do not want to own up to it because they know how most of us feel about the Indians and other offshores. I can't pay my mortgage or my internet this month, and I am tried of calling my creditors and telling them that I work for a company that has DTS AMERICA in back of their name but is most likely Indian owned. They have an Indian IT Department that you cannot understand (what's new) that can hardly speak English and when you call them, all they do is just repeat what you told them! I finally told my AM to tell them NOT TO CALL ME because (1) you can't understand them. (2) they are beyond rude.

I WILL not work for a company that offshores, and so far I have found 2 that do not, one that has been in business a while and is looking for good MTs for a new account Southern Transcription and another one that is looking for clinic MTs for a new account neither are voice or have any presence offshore. The second is eTransportal, and that owner was EXTREMELY nice, test very easy. The test for Southern is a PITA by Horizon, but they are a GREAT company according to all posts. I have been offered a position with both companies and will probably work for both and decide which one is for me. We all should be compensated for changing companies and learning all these new accounts and software platforms! That's another thing about these companies imagine how much money they make not having to house us inhouse. They require all this equipment, internet, more and more state of the art computers, but yet out pay is still in the dark ages... I know of NO PROFESSION where the pay has gone down and not up! I am making less than what I made working in the broom closet in a hospital transcribing radiology reports 15 years ago than I am now! That's just too sad..........if I could I'd leave this profession but I am not in a position to do so. Why anyone would pay thousands of dollars for training and those schools that are just a scam, I have not idea, what to make below min. wage? Hopefully, working for a company that does not offshore might make a difference.

DTS could care less about their MTS, they have an add, and I would encourage people not to apply because they overhire, and most of us are out of work every single day, why they don't train all of us on other accounts instead of hiring more people makes no sense to me, but then again nothing does anymore in this industry.
Yes, they are Indian-based and not nice to work for/with. nm
x
The quality of the Indian work is so poor, sm
that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

Offshoring is putting US MTs out of work, plain and simple.

When you've been around this business a little longer, you'll understand.

I work at Focus and still have an Indian manager
.
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing.  99% of the MTs love KS.  If you'll just scroll down the page you'll see dozens of posts about them. 
Pretty sure they do have some clinic work (nm)
ss
Pretty soon they'll have us pay them to work
It's the same with most companies anymore. Here's how to tell a lot about the company before you aggravate yourself with training, etc.

Who has the most job offers posted? How frequently do they post them? If you see a company trying to hire all day, every day of the week they have a problem, because those they do hire do not stay.

A position that has to be posted so frequently is not a job worth having. Someone left that job for a reason, and it's probably the same reason you won't want that job either.

Tell me, does this sound like a job you would want?

IC at 6 cents a line - You have to give them a schedule when you work, and if you aren't working they call and beat you over the head?

Pretty soon, as I said, they will have us working for free, or worse we will owe them money to sit and type all day. LOL.
I know the owner pretty well and having seen her work, I'd....SM
... definitely give it a shot if I were looking. Go for it!
OSi, pretty good to work for (sm)
But the insurance is expensive at least for family coverage. Work flow goes up and down, it just depends on the account. They give secondary accounts if primary account runs low.  Everyone there is really helpful and nice for the most part.
I'm pretty sure we work for the same company
Does the company name start with a V?  Does this QA power-monger's name start with a V?  I started with them about 15 months ago, also.  After 1 week of QA, I felt very comfortable with the quality of work I was sending them, so I stopped sending blank-free reports to QA.  It was that simple.  No one stated I did anything wrong.  Now, only reports with blanks go to QA.  (E-mail me).....
They used to do subcontract work for MQ. Pretty sure that
DSG is nothing like MQ.
The work is pretty darned heavy now!

Seems a pretty good place to work. SM
I do sometimes run out of work. So far, I only have 2 accts, but it seems when my primary is out, so is my secondary, so I'll be trying to pick up more accts. Compared to my past work, I do not find that they have high ESL, pretty normal. I am a level 4. I think they may have 5 levels. Pay seems okay, even better than most. Good luck.
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
The same thing happened to me 2 years ago. That Indian creep gets people to work

for him. He gives this scale of how you are supposed to be paid, but it NEVER, EVER is the high range that you KNOW you are owed and deserve.  So, then your production and earning come up and they are WAY off base.  On top of that, he either pays you late or not at all.  This is fair warning...DO NOT WORK FOR CALLSTREET! 


Oracle is a pretty good company to work for but,
their home-grown software makes it difficult to get a good line count.
Which account do you work on? Neurology seems pretty much like normal

The work flow is pretty good. It gets low around the end of the pay period. sm
I work on the DSG-2 side and the sound is pretty good.  Rumor has it we will be getting a new account soon but I don't know that for sure.
Again, we make pretty big concessions to be in our line of work ...
First of all, I'd like to see this 'lucky enough to work out of the comfort of our own homes' stuff abolished. Many, many professions now work at home, and they do NOT accept a substandard quality of treatment because of that.

I know dozens upon dozens of coders, graphic designers, and support staff who work at home - BY THE HOUR - and get paid for the time in which they are working (or the time in which they are scheduled to be working, but have no work to do).

Let's say I make 9 cpl doing clinic notes (which is a really good gig, if I did that, but that's definitely NOT standard), and I make $19 an hour.

However, the first half hour that I work is answering work emails, starting my day, gathering the info I need, etc. Then, there's another half hour throughout my day that I spend answering emails or instant messages. Then, there's an hour or two during my day where I'm out of work because the company has over hired. Then, at the end of my day, I spend another half hour tallying my line counts, finishing up emails, and filling out a time sheet.

How much am I actually making per hour now?

Now, as a true fact, back when I started in transcription 12 years ago, I did start at 9 cpl. And I had an IC job that paid 13 cpl.

Earlier this year, I had to look for a new company to work for, and I was blatantly told several times by several 'reputable' companies that they would absolutely not start anyone, regardless of experience, over 8 cpl.

In no other profession would you find this, except maybe (MAYBE) fast food or waitressing.

The bitterness many MTs feel makes sense. We are asked to do many things outside of our work time that brings our actual hourly wages down. We are asked to sit for hours and scrounge for work, all without pay. We are consistently stripped of benefits like holiday pay and vacation pay. We are never rewarded for the years we have put into our careers or the knowledge we've gained because of that. We are very, very occasionally thanked (in mass emails) for the hard work we put in, and then immediately asked to flex our time regardless of the lives we have planned in order to suit the needs of our company. Our only hope for more money is to work more hours, or to somehow make our fingers faster and the dictators more audible. We are never, ever able to be dependent on our paychecks, because our line counts vary paycheck to paycheck due to fluctuating work. And, more than anything, we're treated as numbers (by many, but not all), and expendable because we're faceless, personality-less drones.

But it's our fault as much as it's the companies' faults. We've allowed ourselves to be treated this way. We've told ourselves things like, 'Oh well. At least I can do this in my pajamas.'

Can you imagine a coder in a hospital being asked to leave for three hours a day on random days of the week, only to be asked to come back and work those three hours at some time after 7 p.m.? Can you imagine an accountant being told that they are not to conduct company business like responding to or sending emails during their work hours, and that they have to do it on their own time without pay?

I don't condone whining, and I don't think dwelling in negativity is the answer to our problems. I also agree that the complaining can be easily misconstrued as selfish.

But I DO congratulate those who are constructively doing something to elevate our profession to a new level. Even if it backfires, even if it's all for naught, and even if it's misguided, at least it's not just sitting around and complaining anymore.

Probably not - I believe they are Indian run or Indian based company. nm
x
Go to their Indian website or other Indian websites
xx
This is pretty common. From what I have seen, a lot of recruiters work from home not from the offic
The company that I work for has just pulled recruiting in to the office. Our recruiter was wonderful, and we had many compliments about her. The problem is that the office is where everything is in terms of paperwork, schedules, etc. The need for additional transcriptionists on an account often goes through the office first, the need to replace someone due to termination or resignation goes through the office first, etc. Our recruiter did great with what she was given (and was very, very organized) but we made the decision to pull it in house for control over paperwork, schedules, etc.

We have had a few complaints that she conveyed information to them that was not correct or a little too rigid, but that was because she was 1500 miles away and if something happened in the office to affect that, the information was not always conveyed real time. With everyone in one place, it is easier to hold discussions, compare resumes and have everyone on the same page.

Our recruiter was salary, not paid commission on hires. That might make the difference. Either way, I doubt that a recruiter would purposely mislead someone as that would cause rapid MT turnover which would then send up red flags.

Believe it or not, companies want to KEEP their transcriptionists, not have revolving door!


Webmedx work pretty low. Typical for this time of year? sm
I'm fairly new, so just wondering. Having come from the evil Q, it makes me nervous. While at the Q and a couple other companies, this is not the time of year I typically ran out of work--Christmas, T-giving, 4th of July, yes, now, no. Thanks.
It's been pretty consistent for me, but I work for two companies and type several doctors
and even with that, sometimes it gets slow, and then when it picks up, it is really hectic.  It's so hard with this type of work to get it just right :)
Is the work flow pretty steady on the evening shift
n
CBay transcribes all work in India. Has some US editors but also has Indian editors.
nm
To Edit
Well...then you have probably missed out on some of the best job opportunities with small MTSOs. I would beware of the large Nationals...they are the ones who offshore. I don't, won't, and only hire US MTs. I also pay my MTs much more than the average Nationals and we don't run out of work either!! Sorry you missed the opportunity of a lifetime not responding to ads posted with yahoo e-mails. Your loss.
Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work.  I know that is asking a lot, but just curious?
Alex-Med, anybody edit for them? (sm)
  I was interested to know how they are to work for, pay on time, steady work flow, sound quality, that kind of thing.  Any insight is appreciated.
Edit BP normal?

For your normals that have either an abbreviation or a long form use the following:


type bp, get BP


type bpp, get blood pressure


type wnl, get WNL


type wnll, get within normal limits


type copd, get COPD


type copdd, get chronic obstructive pulmonary disease


type cold, get COLD


type coldd, get chronic obstructive lung disease


Yes, sometimes the word cold will be used in a report, but it is so seldom unless you are doing pediatrics, that you will and should notice it.  Hope this helps.


How can you edit after 2 years?
Unless you worked in an intensive MT situation I don't see how you can be an Editor after two years!!  That pay is ridiculous, even beyond ridiculous. 
If they are out of OR, then they offered 2-3 cpl to edit and I said NO...
It may not be them but it sure sounds like it.
I edit for them with no problems.
They leave me alone and they pay on time by my invoice hourly.
I'd rather edit Indians than VR because sm
I did that and made a lot more money on it than VR. They actually get all the words right except our slang.


Question for QAs who edit
I was offered a job to do QA for a company with a speech platform. This is not a speech editing but rather a true QA editing position.  I would like to know from other QA's the pros and cons of doing QA on speech documents versus QA on typed documents.  TIA.
I edit and make a lot more than
the $10.00 an hour this ad suggested. I do not see what it matters if independent or not, just a poor salary for either.
You do have the option to type or edit.

At this point anyway.  Transcend has gained several new accounts recently, which has been broadcast from here to there.  What wasn't broadcasted is that they also LOST several large accounts over the past year, a couple just recently.  Some of the accounts that have just been added on are overflow accounts.  As each account gets transitioned over to the new platform, the option for typing will be great as the VR is extremely BAD in recognizing a lot of these new dictators.  Those editing on the accounts now are actually training the system to recognize what the dictators are saying.


As time goes on, the system starts recognizing more and more dictators are transitioned to editing.  Once the system becomes "smart" and is working at peak performance, less editors will be needed to work on the editing aspect, as was already experienced with a very large ER account that staffed 25 or more MLSs and dwindled down to 10.  We all saw what happened there.  When the editors were scrambling for work they switched to typing, and were told to do so by the AMs.  So think about what that means for those typing.  If less people are needed to edit, where do those already working on the pre-existing accounts go?  To typing on the new accounts.  When the work load is low, all those shifted from editing to typing will be doing the work YOU have been doing all along. 


Also, there will always be a need for some to type because there are some doctors that absolute cannot do VR.  Now just imagine if you choose to type rather than edit.  These are the doctors that you will be transcribing for day after day: Mush-mouths, speed-talkers, whisperers, extremely difficult ESLs.  In other words, all those that the system will never be able to decipher.  You may be getting a high rate for typing, but it is going to take you longer to do them because if they were that easy, the system would be doing them first.  No matter what option you chose you are on the losing end of the deal.  If you chose editing, it is FULL editing, not QA filling in the blanks.  Depending on how fast you type, you may never be able to achieve a consistent, day-after-day 40% increase in production, but you will be taking a loss in compensation.  If you chose typing, you're stuck with all the leftover garbage that the system cannot do on its own and your production still suffers.  No matter which way you look at it, you will be working harder and receiving less until the point eventually comes where 2/3 of the work force is scrambling for work while the other 1/3 is popping out 20,000 lines per pay period. much like it is now.  While you may have the option of typing or editing NOW, certain people in management have been telling their favorites that the goal in the future is to get ALL accounts and work types on editing.  Why do you think so many "in the know" are now scrambling for or were already told about the hourly team leader positions before they were even announced? 


Think about it.  This is not the first mass exodus Transcend has seen over the years. That became common knowledge when they had the push to hire back all those who had quit over the changes before.  Many there, even working for 5 years or more, are leaving this time.  If workers have gotten bad treatment before and left in the past, as is happening now, it will happen again.  A leopard does not change its spots. 


Leadfeather, they expect us to edit VR because they can

They (management of companies who ask us to do this) know that most people who do MT are not wealthy people, or even average income-wise and are desperate for any work/income they can get.  They use this information to their advantage and always will. You said it when you said "a few measly hundred dollars".  To many MT's that's a lot of money.


Unfortunate but true.


So you edit more than 400 lines an hour?

I havent seen anyone else be able to do that on the new platform.  What is your secret because I have tried and could only do 425 maximum on the best day with the best dictators on.  Way too much work for that kind of money.


Seems to be the way of all the companies with VR right now. You edit so much of the report so
rapidly that things probably go back incorrect. I really watch anything that has NO attached to it because VR or ASR does not get NO many times. Also, it does docs on cell phones and that is very difficult because you just get such a garble of words that it is impossible to know sometimes what they want and what they dont want so partially the docs have to take better control of what they are doing and they have to know cell phones are unclear and yet they dictate on trains and in noisy rooms, etc and I can only assume they dont care. The whole thing is getting difficult and I know the work coming from overseas is horrible so does this mean transcription is just throwing out work anymore. Seems like it.
ESCRIPTION/EDIT SCRIPT
I know Focus, Superior, DeVenture and Proveros use this platform.  Does anyone know of any other companies who do?