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Serving Over 20,000 US Medical Transcriptionists

I have been there for 3 years on the same account. sm

Posted By: RadMT on 2006-12-31
In Reply to: Keystrokes - susie quintata

I have not seen this happen, have about 15 friends and relatives who also work for Keystrokes and would recommend it to anyone for radiology. Yes, sometimes accounts are behind when they take them on, but they are permanent accounts.




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15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
I agree - same account for 4 years.
I do have secondary accounts, though. This is a good thing so I never run out of work.
I too have asked for a different account as mine of 3 years..sm
has now consistently been out of work...as well as my secondary! Up until recently I never even had time to do my secondary as my primary had tons of work but suddenly neither have. I have emailed Dorothy and indicated I needed more only to be told things will pick up. This is not a holiday thing as it has been happening for months now. I am looking for at least another part-time job which may turn into full time. I think we are getting the run-around and they have over hired and want to keep it that way so the reports are running a few minutes behind the dictators. Also, now that they have over hired they probably don't care too much if some of us have to leave! Bad situation for what was a great company.
I've been on same account 4 years; lots of OT lately.
nm
Not one account lost in over 3 years. You're wrong. sm
They just chose not to bid on one that went to voice recognition but have had 100% renewal on contracts.
My company lost the account I had worked on for 5 years. Webmedx got the
account so I followed it.   I have interviewed with about a dozen companies the last year and out of all of them the only ones I considered were Keystrokes and Webmedx. 
Actually, it is not a MQ account. They have gotten dozens of MQ accounts over the past 5 years thou
The account that everyone is referring to is high ESL, very Hispanic, in Texas. It is not bad once you get used to the doctors. It is huge and difficult but not impossible and not bad.

They also have 4 other new accounts in acute care they are hiring for and 2 other excisting accounts that are growing.

With all I see on other companies not having enough work, I am grateful for Keystrokes. They keep growing and improving and were the best move I ever made!
That's not always true. I have been editing a Powerscribe account for 2 years. The work sm
has actually steadily increased due to fewer and fewer radiologists self-editing their own work.

I know of at least 4 other Powerscribe accounts at Keystrokes that are also increasing in volume for the same reason.

I am sorry that the account you were on with Webmedx went to total self-edit. I know that Keystrokes had a few that did that too, just not all of them.
been with spheris 4.5 years, easy platform, good clinic account
nm
Yeah I had applied for the Escription account (before I knew the insulting pay rate) with years of
experience and no one bothered to get back to me. Once they told me what they paid, I would have never accepted anyway, but I find it odd that they would not pursue someone with years of experience. I guess they knew there would be no one I would accept their pay. Apparently, they are hoping some desperate people apply, which is NOT me but best wishes to them.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.
Honda is 11 years old, 190,000 miles . Toyota was 15 years old and 279,000 superb
x
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
30 years - this WAS my career. The last few years you guys have ruined it.
You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
See if you'll be producing more after 30 years of MT'ing and at 50+ years old.
I don't think so. My income increased every year also, until I reached age 50 and 30 years of MT'g, been downhill ever since.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
It wasn't tough 5 years ago. Or 10 years ago, yet
How to you spell
G-R-E-E-D ???

All the shifty, dishonest, greedy pigs in this country belong in JAIL.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
Did MTfor 10 years; QA for 2 years and now
doing editing of speech/voice recognition.  I find all three to be very different.  MT you start with a blank page or a template, QA you have the whole document and you need to give a good quick read and check for correct name, MRN, formatting, and all blanks, etc., and if you know the MT you do not necessarily need to give the whole document voice to typed - editing is a whole 'nother thing.  From what I have seen so far - you have a document and you cannot count on anything being correct - you need to change almost everything in some cases - which is more difficult than a blank sheet as there is a lot of deleting and it is confusing.  It can be helpful because some of the medical words are in there and some of the drugs can be correct - and although I have found easier on the wrists some days - still very, very difficult.  You must match exactly voice to type because you cannot count on anything to be correct - JMHO
I think it just boils down to years and years of
If you kick a dog often enough, it's going to not only turn on you, but other dogs as well. Even though I made more money as an in-house MT, our managers were the worst. All greedy, self-serving women who lied, cheated, and made their way up the management ladder by stepping on those of us who worked under them. They created hostility, distrust and ill will in the office by pitting MT against MT (I suppose they figured it would keep the MT's from turning on THEM!), and the suspicion it bred created a hostile workplace like no other. I finally couldn't take it anymore and quit to work at home, for less than half the money. I'm lucky - I have an employer that at least treats me well, even though the pay stinks. But from what I've read here, that isn't the norm at all. So it's little wonder so many at-home MT's are ready to chew someone's head off. They're tired of being lied-to, cheated on line counts, disrespected, and at the same time expected to produce more and more work, with little to no mistakes. So it's little wonder we're all a mite cranky.
Some of us have been at MDI for years and years. Why should we have to start all the way at the bot
x
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph.  I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at. 
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account

Too much filling in of demographics, which has been stated many times here before.  You wouldn't believe what you have to do before you even type a single word  in the report.


If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that.  Pay not that great either.