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Serving Over 20,000 US Medical Transcriptionists

I left MQ and went to Keystrokes...so far I am not disappointed..(sm)

Posted By: marymary on 2006-09-27
In Reply to: Keystrokes - ConfusedMT

I haven't run out of work and I love the account I'm on.  I think if my account did slow down there are plenty of others that are coming on board that I could be cross trained on. So far..so good!


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I am with you. Left a while back. Very disappointed.
nm
Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a

nm


Left Keystrokes for MDI-MD
I do not regret my decision. My experience with Keystrokes was not a good one.
I left more than 2 years ago and went to Keystrokes...
I am way happier
I left MedQuist last July and went to Keystrokes..(sm)
I like it there.  They are very nice to work for.  The pay is on time.  I always have plenty of work on just one account, maybe a couple slow periods but there is still work to do. I also have a backup account but have only typed on it once because my main account has enough work. I type on Meditech and don't find it bad at all. I can still produce a lot of reports. I hesitated to leave MQ because I had been there 8 years and thought I would never leave.  But I had several accounts and none of them had work and I was losing so much money. All in all, I'm glad I  went to Keystrokes.  Good Luck!
Well, I left MQ after 8 years last summer to go to Keystrokes (sm)

so I would have to say Keystrokes.  I have plenty of work and love my account and Keystrokes gave me primarily what I asked for as far as what specialty I wanted to type. I work in Meditech but there are other platforms there, it just depends on your account. MedQuist was a great place to work for about the first 7 years.  In January 2006 they introduced what they called the Rewards Plan and after that my work dried up in a hurry and I lost a LOT of money by staying there. But there are still people at MQ who have plenty of work and like it there, the way I felt about it in the old days. Both places have positive qualities but I am happier now at Keystrokes. It also depends on what you are looking for as far as how large of a company you want to work for...MQ is a big national, KS is much smaller and more personalized.  Good Luck!



For radiology, Keystrokes is the best. I worked at MQ for 8 years and left in January. sm
Wish I had done it two years ago. Lots of work, easy accounts, great team leads! I am making less per report but more each check because of better account with more work available!
disappointed
It didn't take me long to see through the smoke and mirrors. I do believe their managers sincerely care but their hands are tied in many respects.

I wish you the best in your tough decision. Luckily for me it was not a difficult one.
Very disappointed
Had hoped of all the Nationals, this one had the integrity they purport to even know the definition thereof.  Bait and switch for sure.  Horribe QA, horrible communication, lack of integrity ... course, that seems to be the deal with most of these companies ... so whatever works for one may not work for another.  Where are reputable, honest, decent companies?  P.S.  Everyone I started with @ Transolutions left, including those with over 20 yrs experience.  Was very disappointed in their lack of professionalism and lack of organization.
very disappointed
I agree with everything you said and then some.  The only thing holding me is I need insurance and most places make you wait 90 days.  I've been an Editor for years and years and I've never seen the cluster that is the set up with these people.
I am just disappointed
.
Disappointed
Well I work for Transcend and I am very disappointed in the number of Indian transcriptionists.  I'm near retirement age, love the account I work on and make halfway decent money so I won't be going anywhere at least for now but this sure changes my opinion of the company.  How sad.
No I am not disappointed at all
I work for MDI and I get acknowledged every two weeks. It is called a paycheck. I am a professional and do not expect any kind of special weeks, rewards, or other things. In fact, I think MT Week is juvenile and silly. I really think (and no, I am not an MTSO) we should be thankful in this economy that we have jobs and not always have our hands out for gimme, gimme, gimme.
No, not disappointed

This is the sum total of what anyone knows about the poster who touched off all these comments.  She wrote: 


 ''Just when I get my creditors settled into dates I pay my bills, I will have to revert back to having to go to the payday loan for money. Twice a month is too long between paydays.''


Some of us have pointed out that with four months to get ready for this change in payroll method, a reasonably mature and disciplined individual ought to be able to prepare for and adjust to this change.  Others have suggested that we cannot possibly know what horrible circumstances (caring for a terminally ill relative was one possibility) getting paid every other week solves that being paid twice a month will not. 


The writer will have to ''revert'' to getting high-interest, short-term loans from payday lenders.  She has apparently gone this route before and then failed to take measures to see that she does not need to ever again.  And if she feels she must borrow money this way, it has to be the fault of somebody else (MDI/Transcend.)  Nope, nobody has convinced me yet that this is not an immature and blame-shifting person with poor money management skills. 


Next?


 


Disappointed, but don't know what the deal is
I had an interview set up today by Amphion at 9:00 a.m. - no call. Very strange - she called me Monday morning and asked for my schedule this week to set up an interview - I told her anytime, any day except Friday - she said Wednesday at 9:00 EST. OK, now it's 9:56 and still no call. I'm so disappointed - she said my testing was awesome, etc. - maybe I'll give them a call later and see what happened? Don't know.
I am very disappointed. I was going to apply there
I was going to apply there, but I will only work for companies that only use United States employees.

Thank you for the information.
what article?.....and why would I be disappointed?
nm
Sad, but true. Definitely disappointed in Transcend. n/m

nm


thumbs up for WMX here too...not disappointed (no message)
xx
Good Luck. You won't be disappointed! (nm)
x
Oracle...nothing. Kinda disappointed.
I thought they liked us?
Do not believe that article about Spheris. You'll be disappointed.
nm
Yes, I would have loved the job with Axolotl. I was very disappointed that I did not pass it.
I am never one to make excuses, but I honestly feel that the sound quality on my end must not have been very good as I did not hear some of the things that were in the report. I did feel it was easy also.  So, it's definitely my fault for whatever went wrong.
I am disappointed too, but then again, the new operations manager used to work sm

at Medquist, so obviously outsourcing would not be something unfamiliar to him.  I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore.  I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.


I'm sure you can find something else.  The great thing about this industry is you can always find another job.  It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along. 


Good luck! 


It is as simple as filling out a form. I did it when I left an MTSO and when I left sm
a non-MT position at a company years ago.

What company? I did not know that any of them offer 401K anymore.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 


I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 


I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.


Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.


Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!


I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.


Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
may I ask why you left? nm
,,
I would keep looking. I left after a
month because of the very low and convoluted pay scale, as well as the fact that I was never kept on an account long enough to build up any speed. Unless things have changed, you'll waste a lot of time looking up information that other services provide. They're nice people and they paid on time, but I didn't see enough earning potential so I moved on. BTW, I had 15 years of experience at that time and 99+% QA scores.
When I left
I was told by my PS that if I went with another company, MQ would one day buy it and then fire any MQ working there who had left MQ for that company. At the time it seemed like an empty threat, but who knows?
I did too, but left them behind and
if you want to email me I will tell you about my experience. I do not like the idea of posting negative things on this board, as everyone finds a company to be different for them. If interested, I will be glad to share.
I tell you why I left

Did you notice on Spantel the time difference?  You could be working in the evening yet the system would show it was the next day?  I was told about that when I was hired, yet I was constantly hearing from my manager about not having enough lines and there they were, credited for the next day.  They lost paperwork constantly as well and I had to work an entire month before getting paid because somebody lost the paperwork I filled out. 


I'd check my lines and see a list of jobs that showed 0 lines...yet go back in later and some would be there.  It was very very inconsistent.


 


LOL - that's why I left!!

That is why I left
nn
will anybody be left?
OMG, I know how you feel. My position was also outsourced after 20 years. I currently work for a national; but I feel there is no job security. So, I plan to go back to school and get out of transcription. This is not a profession that I would advise anybody to get into.
I left because sm

My lead just WOULD NOT leave me alone. I don't mind working 40 hours a week or even a few more, but when I have a day off, I want it to be a day off. She was constantly emailing and saying Critical Status on _____ Account and she would call me on my days off and ask me to work. Now, I know some people welcome the extra work, but I am very fortunate to be in the position where I have a husband who makes a good salary and yes, I need a full-time job but I do not need overtime and I do not want to work seven days a week.


If the pay had been better, I would have just learned to be thick-skinned and ignore her when she kept bugging me, but the pay wasn't that great and I got an offer from some local doctors to do their overflow work and then found a second part-time job with a local MTSO and said bye-bye Keystrokes. Now I have weekends off and can basically set my own hours. Just call me Happy Camper.


I left OSi and went to SPi
I left OSi because my account coordinator changed about 3 times within a month then found the same thing happening at SPi. Now the word is out that another OSi account manager or maybe even 2 are leaving. This just gets old. I am very happily employed at Keystrokes now.
Thank you all. I like to see how much I have left to do. (nm)

actually not as many as you think have left
You're just speculating though!

I left also
more than once.  Their new policy states that cannot be rehired for a year.  If leave more than once may be 2 yrs before rehired.  I know, they won't rehire me either.  I gave them a little less than 2 wks. Luck of the draw I guess. Grass is not always greener on other side of track.  Hang in there.  There is still work out there, may not be with them, but you will not starve.  I don't think you will anyway.  :)
That is exactly why I have left the
MT world because it seems MOST of companies do not care about the MT, just themselves. I know it takes money to run a business, but why cheat on the MT's livelihood??? Anyway, I just got sick of the crap, and I found it to be totally
Unacceptable. That is my cents per line worth.
I left
because the line counting method jips you IMO.  If you are not on Extext you may be fine.  Wonderful people but I could not make my line count goals with them...
Been there- left
I agree about the statement that there are a few good team management players, but the one that did QA for me was horrible. Would send e-mails in CAPS. I felt that to be very unprofessional on her part. Filling in demographics was the pits. Not a money maker for me either. I left after the CAPPED e-mail. I would stay away from this company. Sound quality was bad as well. Posting my personal opinion.
I left the Q in Dec

and am now a HAPPY Keystroker!!  Good luck, what account do you have??