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Serving Over 20,000 US Medical Transcriptionists

I started 2 weeks ago with Transcend

Posted By: me on 2005-12-01
In Reply to: Question for Transcend employees (not ICs) - Meghan

At first I was totally frustrated, and ready to quit.  Now I am finally getting used to their program and it is flying.  Plenty of work.  Dictators are a mix depending on your account. They told me to cover the hours I committed to, but if I need to make extra, just do it.  I think that is pretty flexible.  I had to change my schedule the first week and no problem, just called and was told okay.  Not so bad. I may end up liking this.  Just depends on if I can get enough lines.  We will see.




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Go for it!! I started 3 weeks ago. (sm)
They have a super training team. You get an immediate reply when you send an email to ANYONE at Medware. They are a great bunch of people and very helpful. Bonnie (recruiter) has always been there for me and I am on a team with a great Team Leader and Lead Transcriptionist.

I am on the Merit side and love it. It is an excellent program and soooo MT friendly!!
started new job 3 weeks ago
Left a job which had become very stressful and nonproductive for a company that I saw good things about on this board. I didn't see an ad, but apparently they were in the middle of hiring. I do a hem/onc account, 2nd shift. . It's VR but much better VR than I have ever seen. Good dictators.  I also have backup accounts. The people are nice and I look forward to going to work. No stress. I am not bombarded with e-mails while working.  I also have a PT job which I've had for 3 years, never had any problems with them.  Might want to work in another field one day but for now I think I'm in a good place.
I started 3 weeks ago, was on 3 days.

Started 2 weeks ago at Medware
Very happy.  I really like the system and my trainer has been great.  Call and email and IM and whatever I ask is answered, feedback is instant and you can pull samples on-line.  Great system.  Got an email yesterday about a recruiter moving on to another job, but that will not effect much, just hire another recruiter I guess.  They have several.  Go for it, you will be happy.
Not true. I started at 9 cpl two weeks ago. sm
I think it depends on the account, your experience and the shift and there is a raise at 90 days of 1/2 cpl.
Just started with Etrans about 2 weeks ago. So
far so good.
I got my first check within 2 weeks when I started last February
I never had to wait a month.
I started with them 3 weeks ago, after working out my notice with MW. sm
I have had a lot of work, love the account and have no complaints at all. It was hard the first few days to get used to a new system and dictators, but I am at 1500 lines a day now with no problem. I had no problem with paperwork, although the hospital took almost to down to the wire to get my ID ready. Best move I ever made!
I started 2 weeks to the day. I would call the office direct if I were you. sm
That does not sound right. Maybe the person you are working with dropped the ball. I would call the office. They are there until 5:30 or later on Fridays. (630)553-3680. This is not private info. It is on their ad.
Call them. Something is not right. I was hired a month ago and started 2 weeks ago. sm
Call Laura or Becky in the office. They are both in tomorrow.
With Transcend 3 weeks now,
so far okay.  But not passing judgment yet.  I will see when I am off my 90 day probation.  So far QA has been okay.  I'm still very slow.
Why is transcend advertising for help. No work is the story for 3 or 4 weeks.

In 2+ years, never been so low in work, even with secondary accounts to try to go to. And now they advertise for more help?  Are we all supposed to go to part time? 


I started with Transcend this

week.  I really like their program.  It is much easer than MQ DQS.  Yes, every report I did was an ESL.  The easier ones are probably going to VR.  I am going to give them some time and see how it goes.  I think eventually all MT companies will be like this because VR will get the clearer speakers.  It pays to be proficient in ESLs.  Of course, the accouts I do at MQ are over 50% ESLs and so far the work at Transcend has not come near the difficulty of some of the ones I do at MQ, but that may change, I am trying them out.  I also think their voice quality is not as good, kind of like light static on the line.  Their communication is much, much better than I have ever had at MQ.  All I have to do is email or pick up the phone and they get right back to me.  I never, ever get a response to MQ.  If I can make as many LPH at Transcend as at MQ, I may quit MQ, not sure yet.  So far I have found Transcend superior to MQ, but MQ is the only service I have worked for at home, so nothing to base it on. 


 


 


I just started with Transcend and
love, love, love their new platform. 
Has Transcend started to outsource...
... considering that English appears to be your second (or third) language?
Yes, they offer I think 4 weeks at full pay or 8 weeks at half pay. Call the office
and talk to them about it. You wont lose your job. They aren't like that.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Also a few weeks for me sm
The real problem has not been getting used to DQS, but the fact that so many transcriptionists are doing the accounts, I may have to type from 5 or 6 different hospitals to get my lines in each day. The switching has slowed me down much more than the DQS itself.
It took 2 weeks to get an ID, but they kept following up sm
with me until it came in. They told me this upfront, so it was not a surprise. I was working out my notice at another company during that time, so it was a smooth transition for me. If you do not get something you need, call the office. They have always responded well for me and taken care of things quickly.
2 weeks' for nothing
Its hard to believe that when in the last few months we have been barely having work and we are not compensated in any way whatsoever. Just like its not your fault that the account you are to work on its not our fault that we are running out of work. I say lets give the loyal employees who keep sticking with TT through this very dry drought some kind of compensation if for nothing else than for sticking around.
Pay is ever 2 weeks
Not twice a month like most companies, doesn't seem like much of a difference but it's at least 2 more pay checks a year. Payperiods end on a Sunday and the check is in the bank the next Saturday.
i got one a few weeks ago
I got one a few weeks ago. I just told her that I had a position and only wanted radiology right now. I have also as someone else replied gotten a postcard before, I believe last year or the year before.
2 weeks

when you put in a 2 week notice, do most of the MTOS just let you go right then.......or do they let you finish out your 2 weeks?  Just curious.


It took me about three weeks,
but was well worth the wait, I love working at Keystrokes!   They treat their employees like human beings and not just a number.  I never run out of work either
2 weeks
Usually they let you finish your out your 2 weeks.

If you don't give 2 weeks...most times they mark your termination papers as not to rehire.

Hope this helps
Every 2 weeks. nm
nm
Every 2 weeks.
Works out better than twice a month.
I have only been there about 6 weeks and
there were several days where others were complaining they had multiple accounts and out of work on all of them.  Judging my the backlog reports it looks like work has picked up considerably.  They are fixing to go live with 2 more accounts so there should be plenty of work.  They don't pay for downtime though.   It seems there are always accounts that have been approved for OT though, so I guess if you want to have several backups the work is there.   So far I don't have a backup account and I'm staying busy now and even able to work OT. 
They pay every two weeks. Sm...
and you will get your paycheck on a regular schedule via direct deposit.
I'm about to take off 2 weeks plus
and I feel guilty about it. I'm both an employee for one company and an IC for another. I actually feel worse about taking off the time as an IC because my company is so good about giving me the exact amount of minutes I've committed to each day, and I know it's a hardship when an IC is gone for that long. This was scheduled and they were notified well in advance, and I probably won't take off any other time until the next vacation which I'm sure will be months if not more than a year down the road. Still, I feel guilty leaving my company in the lurch.
Every 2 weeks. nm
nm
I don't think in the last few weeks or so...


A few weeks ago most of you were saying SM
that this idea wouldn't fly and that you still wouldn't seek the credential.  Am I hearing some concern now?????
A little. I did some QA for about 2 weeks for
my 1-woman MTSO when she was trying to help out another MT on a very temporary basis.  I never would have done it otherwise and wasn't happy about it.  Anyway, the files were from Pakistan and they were atrocious.  It took me twice as long to edit them as it would have taken to just transcribe them myself in the first place because I had to listen to the whole file and not just fix glaring errors, but rewrite entire sections that were in terrible, broken English and/or they had gotten the entire phrase incorrect, changing its meaning.  It was very frustrating time-consuming work and I told her I would never do it again, not only because the quality was horrific, but because I didn't want to participate in any type of offshoring, even for a friend.
It took me a couple of weeks...
had to get all those shortcuts in but once you get used to it, it is okay.  I always keep track of how many reports I do and I don't look at line count until I do so many.  I can get my required line count in 6 hours or less and when I first started it was a lot longer than that.  So, it does get better. 
2 weeks notice?

I am considering leaving MQ.  As an IC, if I give two weeks' notice will they let me work out the two weeks, or will they just have me quit immediately?   I'm wondering if anyone has had any experience with this.  I am looking at starting with another company.  I am perfectly willing to give two weeks' notice, but at the same time I don't want them to just dump me immediately and not have any work until I start with the new company.


Did I say that clearly?? 


2 weeks' notice
I was an employee, not IC, gave my 2 weeks, had no problems with working those 2 weeks out. They asked me to stay on part-time if I could do 20 hrs, 6000 lines per pay....
Yes, for 2 weeks, which is easy on the
That works out to be 200 lines an hour. What type of work do you do?
I think there's about it takes about 2 weeks...
There's a processing time of about 2 weeks I believe, paperwork has to be sent to certain people and equipment has to be ordered and sent out to you. I'm not aware of it being based according to pay period. Just a side note, be sure you have DSL and if you don't, you'll need to order it right away to enable you to start on time.
I would definitely give 2 weeks, as well.
I wouldn't want to burn bridges.
as of about three weeks ago the had not fixed anything
ugh!!!!!
Not necessarily 2 weeks (sm)
It depends on how fast you pick up their excellent system. Your reimbursed after so many months for your expenses out of pocket. No charge for the use of their computer which they maintain excellently. No one looking over your shoulder. What more could a happy MT ask for. Excelent work environment.
I left them after a few weeks..sm
The staff is great and pay is on time every other Wednesday..the co. is very fair. I hated the platform that I was on..MedType (DOS-run)...I don't know about rad. Some accounts use MedRite. If they had a decent platform..I'd still be with them.
Hired 2 weeks ago and still
wondering why
Two weeks' notice
Wow!  Somebody's actually getting decent treatment!  That is news!!  I bet there's a lot of very wistful, envious people reading your post of which I am one.  I've never had that experience myself.