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I thought it was hilarious!!! I literally LOL'd when I saw it!

Posted By: KC on 2008-02-26
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QA gone mad, literally!!!

This story may sound unbelievable, but I was just IMing my friend and told her I was going to let everyone in on what is happening at this company.  About a month ago, I was hired in at a company doing soap notes.  The accounts are so basic and easy, you can practically do them in your sleep.  Of course being a new hire, I was put on 100% QA, but then the first week went by, then the second week,and I was still on 100% QA without any errors whatsoever.  I inquired about this and was told I was still going to be on 100% QA until they deem it necessary for me to come off.  I started IMing my girlfriend who has been at this particular company for 15 months.  I complained about the QA status, and she said she has been on 100% QA for 15 months.   I told her this was ridiculous and I stopped doing work for them immediately. If her work was that bad, why keep her on to work for them for 15 months?  If my work was bad why not let me go?  I had absolutely no errors, but put on QA hold until the QA person deemed you worthy because of the way she felt about you.  Also, when training on Gotomeeting.com and she shared her computer, she showed us that she had over 1000 jobs to QA.  The reason being she keeps people on QA for her own pleasure and this purposely holds people back.  I am hesitant to mention this company's name, but if you email me, I will gladly share.  I will say that it is located in Michigan.  Is this not an abuse of authority?  Is there any reason to have someone on QA for 15 months.  If an MT need QA 100% for 15 months, would you not let that MT go?  The more QA work she gets, the fatter her paycheck is,right?  Have any QA person every held an MT on QA without any errors and if so why?


Thanks


You probably took it literally without
doing any further research to see what he meant.


I would never do it literally at the same time.
I have more than one job now because the work has been so low for so long at my primary place, even with 4 accounts there. If I'm out of work one place and go do some work at another while I'm having down time, I don't consider that working at two places at the same time.
Some of us are literally catching their sm
breath to do 35 hours a week. It is a total slap in the face to the women in their 60's who built this company to throw this into the mix. I feel I will NEVER have benefits of health insurance again and since WMX has no real 401K, at least not covered by the company, we are being put out on the ice floe to die.
I think the OP is taking it too literally sm
because of course nobody can consistently produce 10 reports every hour they work.  I took the question more generally, like they probably expect about 80 reports in 8 hours, or 400 reports a week.
Is that why the Jobs Boards are literally saturated with their ads?...nm
nm
Do you literally mean per report/patient or by the page? sm
I get 2.50 a page. It's not the greatest pay, but I have a courier that drives 30 miles to my house everyday to bring me a tape and no one can take it from me. I have one American doctor that I have created all kinds of Expanders for, so I can fly through his work pretty quickly. What good is it if you are being paid 20 cpl if there is no work, which is happening everywhere! I haven't done the math, but even if I'm only making 7 cpl, it's there everyday and I can count on it.
There are literally thousands of companies and hospitals and doctor sm
offices to work for. As a service owner, I would not even speak to someone who has not even started school about a job.

The field is solid, regardless of what you might read on here. There are over 200,000 MTs in the U.S. and many thousand more in offshore.

However, don't believe the matchbook covers. You will not make $60,000 the first year out of school!
HILARIOUS
Thanks for the laugh!
That is hilarious considering that is what
their website says. I will not work for a company like that!! For this George person to insult prospective employees is about the worst thing he could possibly do. Where is his brain?!
hilarious
where did you see this voice recognition bloopers post? I find some of them hilarious.
This is hilarious! nm

HILARIOUS!!!!!
:)
This is absolutely hilarious!! (nm)
lol
OMG that is hilarious, but so true!
I almost fell out of my chair laughing reading your post! It's totally true, though! MTs cannot be replaced by machines! It just is not productive!
I'm not the OP, but what you suggested is hilarious and
absolutely not true. 
HILARIOUS..or maybe BitterRUSMTs.com

Oh cow.. I almost feel sorry for her. To be so incredibly bitter and unhappy. I just take it in stride whatever people have to say on here. Í've been broke, I've been a single parent, I've been homeless and car-less, down but NEVER out.. Life is what you make it..That's my motto that I live by.


ROFL- YOU ARE HILARIOUS-
GOOD ONE!!
IT'S STILL HILARIOUS LOLOL !
nm
Not re Jax, but just gotta say your user name is hilarious!
.
Impressive?? That's hilarious. Thanks for the laugh.
javascript:editor_insertHTML('text',''); sigh
Hahaha! LMAO, you are hilarious!...nm
nm
That's hilarious..and then when they call to fire you for not doing them..Tell them TOO LATE..
I quit...MONTHS AGO..LOL
No exp w/that acct but your typo inside is hilarious

This is hilarious, a company I just applied for had UNPAID
How is that a benefit? Where do these people come up with this stuff......Gee thanks guys for letting me have a day off without pay, you are such a wonderful company to work for, I feel so fortunate!!!
It's from Russell Peters, a hilarious 'dot not feather' Canadian comic. n/m
x
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company.  I work days (and some nights) with this company.  I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night.  Right now I have no work, so I would love to jump on at a company #2 and start working.  Do you have to have set hours at your company #2?  Thanks for the suggestion.
A thought. sm
Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.

Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
Has anyone thought that.....
the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments?  At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality.  I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
I thought they might get better, but...
Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
sorry, I thought you said w/o
Sorry, thought you said w/o.
I never thought 40% though.
I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time.  I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion.  Some people let others treat them as door mats and don't have a problem with it.  I do have a problem with it and think I deserve better from any employer.
Have you ever thought about....sm
the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well?  I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).  
just a thought

Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions?   I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as  business practices.  I wonder if they get their training in the same places.  


 


 


Thanks. I thought that is what that was.
just wanted to make sure.
just a thought
Sounds like you need to spend less time whining and more time working. You might actually make some money! Boo-hoo.
That's what I thought nm

I thought
rofl
the more I thought about it after sm
I read that ad, I finally decided to send that little whipper-snapper an E-mail! I told her obviously she didn't have experience in this business or she wouldn't run an ad like that to begin with! I reminded her this was not entry level clerical work this was a skilled technical profession! I am quite insulted by that whole ad. I also told her that folks like her needed to be booted out of the MT business. That infuriates me. Maybe she will reword her ad or take it off all together! Arghhhhhhhhhhh!
OK, I thought it was just me
I had great training, but then got switched to another hospital and I'm just barely making a dime now. This account is HUGE, there is a ton of work, but the dictators are so stinky you can't make your way through the pile. And, I'm not whining - I've been doing this for 13+ years, do ESL docs on a regular basis, etc., and survived the earlier rounds of awful cherry picking at MQ (and I got stuck in the evenings with all the awful dictation that was skipped), so I'm trying to give Transcend a chance, but right now - it's awful. Then, even if I do get a good shift of dictators, when you have to stop and bold this heading or that heading, or keeping checking the AI sheets because everything is constantly changing ... pretty soon I'm going to need a job flipping burgers to supplement my income. So, still looking, haven't found the right fit yet.
I thought I was the only one. SM

I just started with a hospital at home.   I have over 30 years' experience, have heavy experience with ESL physicians.  I have no content errors, but it's all the hypens and commas and fine tuning.  It is really discouraging to me.  I have always been praised for my work.  The notebook from the hospital was about 4 inches thick and I was supposed to remember it all the first day!   I am not making any money, but worse than that, for the first time in a long time, I am losing confidence.   I can certainly relate.


I thought it was just me
I have tried and tried with them - I live very close to them and thought that would be great, did great on the test, too - but can't get a response from anyone. Maybe it should be questioned by the administrator as they keep posting here and another site for MTs, but has anyone actually been hired by them?
Thanks - I thought it was just me
I got trained on 2 hospitals from this huge account, and they were great! Great dictators, good sound, no problems - then when I went off training, I got put on the other two hospitals for this large account, and I've had nothing but headaches. What a complete mess. The dictators stink, the sound quality is awful and I keep having technical issues, for which you have to E-MAIL tech support and they answer you (usually with more questions) via e-mail maybe 6 hours later. So you've lost your entire shift. The last time I got so fed up, I paged the supervisor of IT. I am so disappointed because my training went so well. I've been hired at two other companies, one PT and one IC, and I will be kissing both MQ and Transcend good-bye. I've since learned, neither are worth the aggravation, or the time and effort.
I thought it was just me.
Interestingly, though, I had a job come through that was 10 hours old -- and one of the crap dictators -- someone must have been sitting on this one. Wonder where those new accounts waiting to come onboard are per their old help wanted ad on MT jobs.
that is enough now...I thought you were
working for this company, or have decided to work for them, just do not understand the debate...

no need to respond, I am not that interested...

good luck
No, I thought you really thought there was a law. :) sm
Yes, laughing is good. Here's hoping we all get a lot more healthy belly laughs in 2006! We deserve them.
I just thought of this...
I would think that you don't even have to know where the money was withdrawn, as long as you can identify the date(s) and amount(s) that she did it on your statement-these transactions always have location numbers to identify where.
Another thought
First of all, that's you. You don't know what her relationship was with the MTSO. Maybe the MT thought they were friends because that's what the MTSO wanted her to think. This particular MTSO does not give you the opportunity to fix your mistakes. Three strikes and you're out, honey. It doesn't matter if you've bent over backwars for her for years. It doesn't matter if those three mistakes happen over a year of you producing 175-200 reports a day. If you do something to tick her off, or she thinks you're lying about a power outage, the internet being down, etc., the client wants you off the account is her way of getting back at you. She thinks you can't make it elsewhee and you'll run back to her. Brilliant way to run a business, isn't it. She may have been ticked off at someone else and took it out on the MT. It happens.

The MT did own it. She came on this board telling what she did. She didn't bash anyone. She told the truth. I admire her courage. Only on this board is bashing synonymous with truth.

Yes, we all make mistakes. Doctors do also. Some of them catch their mistakes and some don't. That's why their malpractice insurance premiums are so high. Does it then become the transcriptionists fault because SHE/HE didn't catch it? They airhead out while they dictate, eat, mumble, don't know correct pronounciation, good English, dictate a mile a minute, talk to someone else, and can't spell. Yes, and it's our job to make them look good and question them when they dictate right at the beginning and left at the end of the report. No one is perfect. Not even you. I had a doctor apologize to me the other day because she couldn't get a complete thought out. Her excuse: I got distracted.

You don't know the whole story, the MT, or the MTSO.

I'm amazed at your lack of compassion and your naivete. I wish you a life that's a breeze: No worries, no elderly/ill parents, no kids to support on your own, no deaths in your family, no jury duty, no internet problems, and no power outages! Oh, and that you are able to schedule all of your appointments on your days off.
I thought so, too, but I keep seeing

big banners for Naukri.com, India's No. 1 Job Site advertising on this site, so who knows?


Not what I thought it was going to be ...
Enough work, yes ... but rules change as you go along. Not very pleased with them right now, and contemplating leaving.
not what I thought
It's not what I thought it would be either, I'm the one who always has to change my hours to get the work.