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Serving Over 20,000 US Medical Transcriptionists

I wonder what will happen...

Posted By: Webber on 2009-09-26
In Reply to: Somewhat - Another WMT

with the new VR system? It is supposed to have continuous adaptation and learn after every report instead of only when it is done manually every once in a while. Management touts this as a great tool to improve quality, but it seems as though we will also have to be cleaning up everyone else's garbage a lot more often (reports done by MTs with poor quality).  


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I don't think that could happen at....
Heartland, only because they already have 2 Indian facilities plus a domestic team? Do you think?
It can happen anywhere...
We were told so many lies by the woman who owned our company, who stayed to run it after she sold it.  And the lies told by the company who bought the company were just outrageous.  I never would have believed this could have happened, or that the former owner would have become so dishonest and manipulative.  It was to the point where no one in the company trusted people we'd known and worked with for years.  It was really awful and it can happen in any company.  I hope it doesn't happen to you at Heartland but look at what's gone on there in the past few years.  How much turnover has there been in upper management?  If the president, who founded the company, was fired, why do you think anyone at the parent company cares about you?  They care about one thing and that is $$$$$$$$$.
When did this happen??
I have been with them for quite a while and have not heard anything yet.  Would not surprise me though....I'll have to think about whether to cooperate with this or not.  I already know I'm nuts....ha :)
That did happen....

.....at the end of 2004 into 2005 that did happen with my company.  It was not an issue of the company not being able to pay, they were trying to get set up with direct deposit at the time.  I was a fairly new employee and my first check arrived without problem.  My second and third ones did not arrive but when I brought it to their attention, they immediately wired the money to me.  Once all the paperwork and computer set up was taken care of for direct deposit, we've had no trouble since.  I was rather upset and concerned at the time too, but the people were so down to earth and kind I just knew they would make it right and they did.


If you'd like to email to see if we are talking about the same company, please feel free.


Will NEVER happen
xx
Does this happen often??? because
I was going to use their online application to apply for a job today!
Unfortunately, what seems to happen
on these boards is that certain people feel that it is their way or no way. We are all entitled to post our opinion about a company. I personally would prefer to hear all of the comments, good and bad. I won't base my decisions on what others say but will certainly pay attention to what is said. There is no point in any one getting offensive. If you don't like what is said about your company, then don't read it, but just because you don't like it does not mean that it is a false statement. We each have the right to express our opinion on this board; that's what we do and there is nothing preventing you from not reading it. There is no point in beating the issue to death.
Did this happen to all QA
@@
Did this happen to all QA or just a few
@@
Would you happen to know if (SM)

you must use their computer euipment?  TIA. 


Does this happen often?
I just started with TT and so far I haven't run out yet, but I'm only part time. I was thinking about going full time, but not if there isn't any work to do.
,,,it can happen. nm
s
When did this happen? sm
When I was there they only had one plan that was hugely expensive and no one bothered to ask if you wanted to sign up, although perhaps they assumed (rightly so in my case as a newbie) that one would not be able to make the minimum lines in 30 days.
How did that happen?
xx
had this happen too
first time gave the benefit of the doubt, they replied to my second email regarding the test saying someone else did better - then sent another test needed back right away - and lo and behold someone else did better but did I want to test again on yet another account. I called them on it - and even questioned here about this particular company but no one said a word except of course some people who worked there for years although I never heard of them before. Wonder if it is the same company??????
did you happen to
a job with DSG, Presynct (CMT Corp), OSi, or Transcend? I wish someone would be willing to give me helpful info about these companies.
not going to happen
Acusis US does NOT outsource to India.  The account they are taking from us will not allow them to outsource to any country but the the good ol' USA.
Would you happen to know
Is there a way to put a backspace before a ShortHand entry? For example a backspace before -year-old female? Thanks for any help--very appreciated.
Had the same happen..
Have vonage phone line (not cable) and same thing happens.
Like that is really going to happen. nm

Here is what I think will happen
Qualified US MTs will leave the profession due to low pay which is the result of EMR and VR. The clients who want quality will be left with overseas transcription companies. They will find that unacceptable and will come back looking for those qualifed MTs who left the profession and offer more money. It will take a while but this is what I see happening. Just my $.02 worth.
Did something happen
to make you think you are being let go? I had a friend that was just let go last week. She got an email from the Manager asking why her phone call wasn't returned. She never received a call, nothing on the caller ID or voice mail. When she emailed the manager back, you got an email saying she was being let go because she didn't return her phone call, what the heck?? I wouldn't have believed it if I hadn't seen the emails myself. I saw below where someone else was laid off from the same company recently, so maybe she is just using different tactics - crazy!!
how did that happen?
I thought it was hard to get fired from TT. What'd you DO?! (Hoping to avoid the same fate.) Thank you.
well it did happen and you could have sm
knocked me over with a feather because I didn't expect it either. Personally I didn't say a word until fair warning put her post on here. That clicked that it wasn't just me. Then a couple more people had the same problem.

I guess the real clincher is the person who called the Labor Board and then LM wound up sending their check. Who knows why these companies do this. Just because it hasn't happened to you, doesn't mean it didn't happen. I am living proof that it did!
YES this will happen sm
I use WP12 I think it is, to open up my Word documents while MedRite is open. This version allows you to save your files as a Word2000 file, very quick conversion too. I have done this for about 3 years in MedRite. I build normals in WP12, save was a Word2000 document and then I can insert them into MedRite as needed, always works.
Exactly. Plus what will also happen is the (sm)
experienced MTs will be flying through the reports just to be able to make SOME kind of money for the day, not giving any attention to quality. I have to admit I have done it before, just so I can get in my lines. And there again, medical records are in jeopardy. It just seems like a vicious cycle they (the MTSOs) are creating.

What do you think would happen if.....


eventually NO American MTs or QA people worked for any MTSO, and American MTs were ALL independent contractors?   Hospitals and clinics would have only 2 choices:  


1)  A cheap MTSO, which meant 100% Indian transcription and Indian QA, or


2)  Using ICs for their all or certain portions of their work.  Possibly several, sending cardiology to cardiology IC specialists, radiology to radiology IC specialists, etc.  It would cost them more up front, but the work would be far higher quality. 


Black or white.  ONLY choice.  Obviously some would go with the McMTSOs, but don't you think the more highly respected clients (large clinics like Mayo, Scripps; teaching hospitals like UCLA, etc.), would want the quality and accountability of an IC?


 


What will happen? Well,
I expect we'll be treated to another lecture on not using the mouse (frustrating, because I never use the mouse unless forced to, unless there are literally no Keystrokes available for the task I need to perform), as if that were the magic bullet to solve all problems.

Forgive me! Feeling a little cynical this morning. It'll pass. :D

One thing I'm certain of: There is no way to do 500 lines/hour of VR when the VR software is underperforming like this and has omitted significant portions of the report. At that point, an Editor not only is not editing (there being no material to edit), but is having to slow down his/her listening in order to catch what went missing.

Production speed isn't everything. It'd be nice to see more support from mgmt for emphasizing quality, imo. But that's a whole 'nother can of worms, isn't it?
believe me it'll happen
and ppl who never thought they would be home are now home working
While I do not debate that this does happen. sm
I also believe that some recruiters and employers may not be entirely truthful about their company and the work situations when interviewing potential employees.
Do you happen to know a cpl range that they pay? nm
x
Oh my goodness! Did this really happen?? nm
x
VR is a lawsuit going somewhere to happen! And.... (sm)
you better believe I request a copy of every report generated whenever I visit a doctor. Heaven help them if I find a mistake-ridden report transcribed by VR. I hope the people falling for the VR joke have DEEEEP pockets!
Do you happen to have their web address? TIA n/m

x


This is a joke - this does not happen.sm
There is obviously a disgruntled ex-employee posting things here.  The training period is not 2 weeks, it is 90 days FT, 180 days PT.  They do not let you go because you can't meet line count.  There are at least 20 MTs who did not make line counts last week and they are not being let go, they sent this out in an email to let everyone know they have to keep up their production of 1200 lines per 8 hours.  I can't believe the lies being told here.  They also do not hire new grads, must have 3 years acute care and believe me you do need it.  QA is also excellent and gives feedback and supports MTs to help get up to line count.  GET REAL!!!
Do you happen to have a web site for them? nm
nm
Must be MDI - I have never had this happen with Transcend
Are you IC or employee?

Asking because it would make sense for them to ask you to stay off if you were an IC but an employee??
would you happen to need someone to take the extra
I'd like to get some prn work, or even a bit extra each day, especially on the weekends. If your account would allow it, and depending on the manner in which the files would need to be played, etc, I'd be happy to help. Let me know if you'd like my email addy.
-sede-
Do you happen to know their pay range? nm
x
Happen to me when I quit somewhere. nm
x
Wow, when did that happen and why did they not hire out
for editing? They spent a lot of money in getting their system ready for outsourcing, so I am sort of surprised they switched again. They sure did not have that account for long
Do you happen to know how long
they take to get reply after you take their online test?
Not really. Typos happen.
`
Typos happen, but
That is why you proof, and proof again, a document that is important to the image of the company. It looks extremely unprofessional!
I'm so sorry. I wish that didn't happen, but SM
that story is familiar to us because it has happened to so many of us. It makes me sick.

I encourage you to find another job in-house with another hospital. Or find something else. The MT business is a rather ugly one at the moment. What you are seeing is just the tip of the iceberg. It gets uglier. I wish I didn't feel like this, but that is how I feel.

I truly wish you good luck in whatever you decide to do.
Anyone happen to know which platform they
x
That used to happen to me with SPI all the time
I quit SPI at the very beginning of 2007 (late January or early February) and I was still getting calls late at night to work all the way up until the beginning of August. I kept telling them over and over again that I quit a long time ago and now work for another company. I finally got so fed up with all of their late calls (the final straw was when they called me after midnight on a Friday night in August to do a stat job), so I called their main office the next day and told them that if they contact me one more time, I will report them for harassment. That stopped all of their communication with me right away and I haven't heard from them since. Maybe if you try that with OSI, it will make them get the point. Some of these companies are just plain incompetent.
You don't happen to know. Ask Debbie if you don't believe me! n/m
b
I had the same thing happen
A while back I posted about a good company who had been hiring and my post disappeared as well.

There was nothing bad, no personal names, etc. A good company who does not outsource to other countries.

Hmmm. Is something rotten in Denmark?
I knew something like this would happen...

I got this email from super today saying that a line is not a ine due to production gains with Speech Recognition.  So they are being weighted.


A transcribed line equals a line but a speech line is 0.666666667.  We will receive corrective actions for not reaching the goals. 


I believe this means that I now have to do twice as much work to make speech equal 1 line and to keep tabs on it I have to go to a different window. 


Time to find a new job? 


Not in India at all???? When did this happen?
Have there been any press releases? Anywhere we can go to read this change of events?