I work for the DSG-2 side. One account has some bad audio sm
Posted By: mqmt on 2008-10-27
In Reply to: Well I had asked if anyone that works for DSG can give an insight into the - Texaslady
some of the time-not all. Otherwise I am happy where I am. I cannot speak for the other side which has different accounts.
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Really bad audio and account--sm
Was a verbatim account and really bad dictators, lots of heavy ESL. So, yes. Very hard to make good line counts under those working conditions.
Was CMX the side that got /or going to get the new account? sm
Do you really have more work? Many of us on the Enterprise side have been running low and out of work at times since sometime in May. Have you all been low during this time too?
I do not work on the VR side...
I work on the Dictaphone side and have 2 AWESOME supervisors.
I work for them on the dictaphone side...
and LOVE it. They have good benefits, and my supervisors on my primary and secondary accounts are AWESOME! Also, the platform is really good and even works with my shorthand. It also has it's own Expander (ESP), which I hear is really great also. HTH
Right, I'm Enterprise. On our side, vacations aren't the reason for 0 work.
Good luck to us all.
I work on acute care accounts, so I can't speak for the radiology side. (SM)
The work does look like it's beginning to pick up though for acute care.
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
My account has lots of work..ask for another account/nm
**
audio
I just left them for the second and final time due to extremely bad audio files. I was assured this second go-round that the problem had been corrected but was not. I spent the biggest part of the first week - lasted about 3 days - trying to hear dictators, mainly ESL. The people I dealt with were terrific; benefits are some of the best; audio extremely poor. I figured no money could be made under those circumstances.
AUDIO HOURS
Can anyone give me any idea what to charge for an audio hour of transcription and how much time this equals out to? I was offered a freelance job of 30 hours of audio hours for TAT of 2 days and have never done this before. It is television production work. Thanks for any help!!!!
There is no way to do 30 audio hours
I can usually transcribe 1 hour of dictation, my easy stuff, in 1-1/2 to 2 hours. Even if you have really easy stuff to do, on the low end it would probably take at least 60 hours to transcribe, and mayve 90! Geez..even if you could transcribe it in real time...taking only 30 hours to transcribe those 30 hours, you'd be putting in 2 15 hour days to do it. Realistically, for 30 hours of dictation you would 60-90 hours of work.
How's the audio quality with TT? nm
x
Patti - about audio
Thanks for your input. I haven't taken the job yet, as I wanted to get some advice from others. Of course, the sample test he had me take was extremely clear! The calm before the storm! He said he would pay me $50 per audio hour. I'm thinking, if it takes me over 2 hours to do an audio hour, it probably isn't worth it. Maybe I'll just have to try it first and tell him up front what my plan is. Do you think $50 sounds fair?
Everything audio I was sent was horrible..
xx
medgarde audio
I was wondering if anyone else has ever applied to medgarde and had trouble playing the sound files?! I have been trying to get it to play for a day, and I updated the media player... I'm just curious if anyone else had this problem and what they did to fix it.
the audio is horrible on the new system....
I had my husband listen to a little bit of one of the doctors and even he said it sounded like mush. I bought an expensive pair of noise cancelling headphones and it is still terrible. I can handle the software, but the audio is another thing. I am ready to resign. Grrrrr.
I have had zero problems with ESL/audio quality/whatever. TT is the best so far for me.
nm
Getting paid by audio hour
I have not gotten paid by audio hour before and just wondered if anyone has an idea what good pay per audio hour is? It's straight typing for seminars/speakers. Any opinions would be greatly appreciated!
Good luck with audio
I have done seminars/speakers, etc and never again unless I listen to the tapes or whatever first. It all depends on where they put the microphone and their euipment. I got stuck doing a seminar and found out it was all about building a chip in a computer and had all orientals at the seminar - worse nightmare that there was. You would have to see how many lines you would get in an hour worth of the audio to figure out a fair price -- not in an hour of typing for you but the audio and the difficulty. I had 10 tapes from a 2 day seminar -- 60 minute tapes not all were filled on each side and their bill was well over 1200. Had another on the use of animal with sexually abused children for therapy, 8 to 10 hours of audio and that one was also over $1000. But I charged by line. It took about 4 hours to do each hour of audio when it was good recordings and up to 5 to 6 when poor. We did average about $25 per hour when typing but adding in the QA and listening again to make sure we did not miss anything brought it down to under $20. So then it would be a charge of about $80 per audio hour -- rough estimate. Again too many variables and I would not charge or be paid that way.
Posts here say you need about $2 per audio minute to
p
You'd do better to bill by the audio minute; I'd bill $0.75 per minute of audio.
x
I agree on the audio. Not sure what causes their problems with this. nm
:
DocQ audio from keyboard
CTRL + SPACEBAR to toggle on and off for play, CTRL + comma and CTRL + period for rewind and fast forward. Once you've tried it for a half a shift, you'll never want to see your footpedal again!
Unless your audio can speed up more than mine
I would say the person (people) telling you 3x as much as straight are just outright lying. I think I mentioned my speed, high also but never have tripled on VR and I keep my audio at full speed, cannot do more than the audio allows. I am very satisfied in the long run with Escription. I had so many straight reports yesterday, usually do the op notes but mostly discharge summaries on the weekends sometimes and so many ESLs, I could have pulled my hair out. What is strange, sometimes a particular dictator on VR and sometimes not? Don’t get that but wish all were. Good luck!
A wav pedal for the audio transcription part....(sm)
I honestly don't know if you NEED one or not...there may have been manual 'play/pause' buttons you could click on with a mouse, but I cannot remember for sure, so don't quote me on that. Reference books are definitely handy...I had to break open my AAMT rule book for a couple of things I wasn't 100% sure on, and even had to pull out my old dusty Dorland's that I've been using as a foot rest for some obsure thing I couldn't get a definitive answer off the 'net from.
Like I said, I enjoyed taking the test because I've honestly never tested before. I've only been doing transcription for 5 years now, and it was always with the same company, and still have oodles to learn. The part I enjoyed most though was the actual sample transcriptions. Fun to hear other voices and accents and type up material I never got exposed to before.
Just give it a shot! After you finish a 'block' of testing, it asks you if you want to stop and come back to it later or keep going. When you first sign up for the testing, it assigns you a log-in and password, solely for that purpose that if you need to take a break or plain ol' stop, you have that option.
I shoulda asked the interviewer how I did. No part of the test said anything like, 'Sorry, but you stink and you can go away now.' I guess if you pass one part it feels you are good to go onto the next? No idea honestly.
Go on...just do it. 
The two ladies that I talked to, both before and after testing, were very nice and I'm sure it's a great company. I just knew where I really wanted to be is all.
Sick and tired of poor audio quality (sm)
that seems to get worse and worse as the days go by? Remember when we were told that switching from tapes to digital would make all the difference in the world with regard to clarity and our production? Remember when we were paid more and had plenty of work? Remember when there was no working on Sundays or holidays?
Why is EVERYTHING MT going to the dumpster?
Why do these MTSOs accept reports dictated on cell phones? Can't they write in their contracts that cell phone dictation is not clear and it can also be intercepted by others and therefore unacceptable? Why don't the QA personnel who read our flagged comments about awful audio pass this information on to the client so that it can be fixed? It's getting worse and worse.
Back in the days when I had my own accounts, one of my dictators asked me to please tell him as soon as his equipment malfunctioned (in those days, it was batteries running low or a tape that needed to be tossed and replaced). He said there was no need for the MT to suffer with poor audio reports when there is a simple fix. So, what's the difference here when the idiots dictate on cell phones? Or there is a hospital phone with a short in it? Why can't these things be fixed?
My plea: If you are a QA person or MTSO getting repeated complaints about specific dictators' dictations being garbled or unclear, won't you please notify, and keep notifying the client until they are brought up to par. How about sticking up for the MTs for a change rather than protecting the client all the time!? In the end you are protecting everyone, including the poor patients whose reports are being dictated and transcribed.
I'm tired of MTs taking all the blame for this industry's downfall. If MTSOs and clients demand 2-hour turn-around time, how about improving the technology to make your unending demands more attainable? It's 2006. There is no excuse for the garbage I have to listen to day after day. No excuse at all.
Wasn't just fast, the audio quality (re-recording)
2
DocQ, hmmm, how to play audio from keyboard??
Can you share. Didn't know, worked on platform twice and nobody ever said this.??? Can you share?
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
I work for them, have no problems with the account/work - sm
New insurance plan went into effect - I think it is really good, but that's just my opinion. They send you the equipment. They have incentive. I like it. Can't complain.
What account do you work?
/
Do you work on a VA account? nm
.
Could be the account too, I don't know how they work out their pay...
but maybe it could be based on whatever the account is willing to pay. Not sure!
What account do you work on? My
accounts are rarely out of work.
you must be on the same account I am on. Not enough work
Not making enough money for family.
Don't see how we can be out of work when new account
to protect them, but what about us MT's waiting for work. Interesting when I hit my 3-month anniversary with TransTech, my work disappeared. I am not sure what to think of TT at this time ... No matter how nice someone is -- supervisor, office staff, etc.), if there is no work, WORK is what pays my bills.
So do you work the ER account or
do you work their acute care accounts. He said that the pay is figured differently and that there is no 12-hour window with ER because of the require TAT.
I am just looking for a permanent home where I can stay, instead of signing on and then finding that the line requirement is impossible because there are so many residents, PAs, NPs, and ESLs who are not organized, so leave huge blank areas on the audio or they are constantly saying go back and change, go back and add, etc, that your production is shot. Get a great audio minute count, but they never seem to look at that.
I have a lot of work. I was going to say that maybe it was just your account, but your on 7?? WOW..
I would double check that something funky isnt going on with your work queue. Maybe, it's not opened up all the way you get different work types etc.
I don't work on that particular account but . . SM
right now work is slow on every account.
Wonder if you work on a different account? NM
sssssss
I work that account. It isn't all that bad. sm
I've had worse too.
Any KS on account out of work (sm)
Does that happen very often?
I work for MQ and have 1 ER account. I did
400 lines in one hour last night, straight transcribing, no speech recognition. Unfortunately, it's only an overflow account. When I do my regular 2 accounts, horrible, crappy teaching hospitals with idiot residents who rotate out every 3 months and are replaced with a new group of idiots, I only do about 175 lph. I love ER.
I work on there (if it is the same account). sm
I have been with KS a few years now and this is a great account IMO. Contact JW directly, as she is the lead, and she can help you. If not, call Becky at the office as she is over all the leads.
I'm looking for an account I used to work on.
Is it okay to ask about a specific account on this forum? A couple of years ago, I worked for a known transcription company who serviced an account that I really loved, but I understand that company no longer has the account. Now that I'm looking to get back into transcription, I would love to return to that account--but I don't know the transcription company who has the account at this time. I'm sure some of you must work on it, but is it okay to specifically name a particular hospital/clinic here? TIA.
I am on that account and you can work more than that. sm
Also, they raise your pay on there quickly!
There's no work on the account I'm on,
a backup twice and no answer twice. Luckily (or not) I don't have much of a life and can take 12 hours plus to get my lines in and end up making pretty good money.
Other than that, I'm satisfied working for them, although I've only been there 2 months. Is there a holiday differential? I don't recall hearing anything about that?
Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
I worked on that account for a while and want to work on it again. nm
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