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I work on DSG-2 and one account the sound can be sm

Posted By: mqmt on 2008-10-10
In Reply to: Question for people at DSG. Are you having enough work and for those on DSG1, do you have good - DSMT

horrible but the other accounts are pretty good. No real problems with sound.


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Almost no demographics to fill in on my account. Sound

quality could be better though.   Platform is very easy, everyone is very nice, pay is better than most, IC position 10 cpl/11 cpl weekends.   Small company that is growing.  They DON'T offshore. 


I lasted 2 weeks with the account and sound quality. sm.
It was a verbatim account and the sound quality was extremely bad. Nothing but a headache that I just wasn't willing to put up with for a paycheck when I had other options. With no other options I may consider staying longer, but no way any other time.
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
Sporadic problems with my account on DSG1 with sound but overall if offered DSG1 I would give it a
try, this is a good company.  Not enough experience with DSG2 to give you a  current opinion.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


Unfortunately, this does sound like the JLG I work for (sm)
recently took from 5/26 (supposedly, at least) until 6/6 for me to get my paycheck, and it always takes over a week (yet somehow when they want me to fill something out or whatever for their purposes, it gets here much quicker...) Have to pretty much agree with mt34+ on everything here, except I'm still working for them. Haven't yet quite convinced myself that the grass will be greener anywhere else, I guess!
did you work for MTS? sound like them for sure!
nm
Of course you work for OSi. You sound just like their management
how sad!
May I ask how the work is at DSG right now. Are you still having problems with sound and is that
mainly with DSG2.  I have been contacted by them and am considering what I want to do.  Thanks much.
Sound quality and now, no work
I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
Wow, does not sound like the JLG I work for! You are scaring me! sm
My experience has been quite the opposite, but then again I came from MQ so I could be tied up and dragged by my toes while having needles stuck in my eyes and I'd think it was better. Just kidding, but other than not have DD, no complaints at all here.
My account has lots of work..ask for another account/nm
**
Low work volumes, horrible sound

What is going on with Transcend?


I am about to leave also and I never thought I'd see myself type that!


 


I have no sound issues, plenty of work...
Not sure what platform you are on, but I am on 2 of the Dictaphone accounts and there is so much work not sure how we are going to get it all done. My team leader is good and the company has some of the best benefits of any place I have worked, and believe me I have worked for a lot of companies. I am sure it is not a fit for all, but what MT company is.
Doesn't sound like the Transtech I work for...NM
nm
I work for DSG now and the sound quality is just fine sm
now that they are not doing MQ subcontracting.

However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
Work can be really low at times and I find the sound to not be the
best but it is not any worse than a lot of the other places.
Can anyone comment on the sound quality and JLG and work availability? nm
,
Anyone presently working for DSG that can tell me do you have work and is the sound still so poor
or is that in DSG 2.  Would appreciate hearing from current people working there.
There is no working out the bugs on bad sound. If it doesnt work you move on. My
accounts have problems but I put up with it, some people will, some wont. 
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


I used to work for a Tailor Made Transcription that was called TMT for short - does that sound right
x
Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
s
How are the MW accts that use the ExText? Good sound? Lots of work? Acute care or clinic? Thx. nm
s
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
I work for them, have no problems with the account/work - sm
New insurance plan went into effect - I think it is really good, but that's just my opinion. They send you the equipment. They have incentive. I like it. Can't complain.
What account do you work?
/
Do you work on a VA account? nm
.
Could be the account too, I don't know how they work out their pay...
but maybe it could be based on whatever the account is willing to pay.  Not sure!
What account do you work on? My
accounts are rarely out of work.
you must be on the same account I am on. Not enough work

Not making enough money for family.


Don't see how we can be out of work when new account
to protect them, but what about us MT's waiting for work. Interesting when I hit my 3-month anniversary with TransTech, my work disappeared.  I am not sure what to think of TT at this time ... No matter how nice someone is -- supervisor, office staff, etc.), if there is no work, WORK is what pays my bills.
So do you work the ER account or
do you work their acute care accounts. He said that the pay is figured differently and that there is no 12-hour window with ER because of the require TAT.

I am just looking for a permanent home where I can stay, instead of signing on and then finding that the line requirement is impossible because there are so many residents, PAs, NPs, and ESLs who are not organized, so leave huge blank areas on the audio or they are constantly saying go back and change, go back and add, etc, that your production is shot. Get a great audio minute count, but they never seem to look at that.
I have a lot of work. I was going to say that maybe it was just your account, but your on 7?? WOW..

I would double check that something funky isnt going on with your work queue.  Maybe, it's not opened up all the way you get different work types etc.


I don't work on that particular account but . . SM
right now work is slow on every account.
Wonder if you work on a different account? NM
sssssss
I work that account. It isn't all that bad. sm
I've had worse too.
Any KS on account out of work (sm)
Does that happen very often? 
I work for MQ and have 1 ER account. I did
400 lines in one hour last night, straight transcribing, no speech recognition. Unfortunately, it's only an overflow account. When I do my regular 2 accounts, horrible, crappy teaching hospitals with idiot residents who rotate out every 3 months and are replaced with a new group of idiots, I only do about 175 lph. I love ER.
I work on there (if it is the same account). sm
I have been with KS a few years now and this is a great account IMO. Contact JW directly, as she is the lead, and she can help you. If not, call Becky at the office as she is over all the leads.
I'm looking for an account I used to work on.
Is it okay to ask about a specific account on this forum?  A couple of years ago, I worked for a known transcription company who serviced an account that I really loved, but I understand that company no longer has the account.  Now that I'm looking to get back into transcription, I would love to return to that account--but I don't know the transcription company who has the account at this time.  I'm sure some of you must work on it, but is it okay to specifically name a particular hospital/clinic here?  TIA.
I am on that account and you can work more than that. sm
Also, they raise your pay on there quickly!
There's no work on the account I'm on,

a backup twice and no answer twice.  Luckily (or not) I don't have much of a life and can take 12 hours plus to get my lines in and end up making pretty good money.


Other than that, I'm satisfied working for them, although I've only been there 2 months.  Is there a holiday differential?  I don't recall hearing anything about that?


Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
I worked on that account for a while and want to work on it again. nm
h
I work for that account from home and it is
a great money maker. You have to move to Wisconsin for 6 months to train, though.
I have plenty of work on my account, just having a little .... SM
trouble getting my line count up.  I'm beggining to think I'm getting old and slowing down too much to be on a new account and new system.  Very disappointed in this.
I work for MDI-FL and the account I am on has been slow *sm*
for over a month.  I will not make enough this past pay period to cover the cost of long distance and my Internet connection.  I know they have other accounts that are behind that you can work on but I personally feel the account I am working on is so slow because they overhired on it.  Why did they not put those extra people on one of the accounts that is consistently backed up?  I am in the process of testing for employment elsewhere.  Other than this recent issue with no work/overhiring, I have always been happy with MDI.  I will be sorry to leave but I am sure that the others working on the account will be happy to see me go as it will be one less person taking their lines. 
Lots of work on my account... but I saw the
intrascript e-mail too. I am sure if you do not have enough work you can go on it. Contact the office.