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Serving Over 20,000 US Medical Transcriptionists

I worked for Monrovia (poster below who got screwed)

Posted By: nm on 2005-09-11
In Reply to: great office - MQ SantaAna

Don't know anything about Santa Ana, but stay away from Monrovia.


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I worked out of the Monrovia office
and was a victim of all the shenanigans. The suits think they can, well, you know, on the MTs. Yep, yep, yep.
If it merged with Monrovia you are in luck. Monrovia is great. (sm)
I am an SE there for many years now. They want a schedule and you are supposed to be pretty solid with it in order to qualify for bonuses. If something major comes up (storms, computer problems, schedule conflict, etc.) I just call and they are great.


I am with the above poster, worked for them before
and I found all to be very helpful. I love the hospital accounts and probably would still be there if not for the platform they used for the account I was on, thinking something called Chartscript but not 100% sure about that. The company is A OK though.
Monrovia
These are questions you should be asking your supervisor, in fact, should have clarified at the time you were hired, in writing, not strangers on a message board.
former YOG too, Monrovia.
Carole did pay 10 and that was 1999. I was there 1999 until 2005, MQ line counting came to light 2004, when I SAW for myself, they were still doing it, I QUIT and told them what I found. Remember that blurp that would come up at the top of screen about infants and children description (I forget how it went) but it was about 7-8 lines. It did not show up when printed out. The clients were still being charged for it.

I think Carole she just got weary and wanted to rest and I do believe she did struggle about what the outcome would be for the MTs., I recall reading on chat boards, her posts. She just had everything sewn up when she announced, desk cleaned out etc and probably emails the announcement from home. That was it, done. I think she did worry about us a bit. All things come to an end, she prob. was just pooped.
MQ Monrovia office sm
With all the MQ horror stories I see on this board, the Monrovia office MTs always seem happy.  I don't understand.  It's the same company, so why such a difference?  Don't all offices all have to adhere to the same company guidelines? It almost sounds like each MQ office is a completely different company.  If I apply for a position at MQ, what factors determine which office I'll be assigned to?  Or is it just pot luck?  I don't get it. 
I'm very happy at Monrovia MQ! nm
nm
MQ Monrovia gets my vote, too nm

MQ Santa Ana/Monrovia?
Anyone an SE with Santa Ana/Monrovia MQ?
I work for Monrovia MQ sm
They're not bad at all. I always have work, my coordinator never bothers me, workflow is super nice, I wouldn't work anywhere else! Monrovia Rocks!
A lot of people from Monrovia MQ are there. nm
nm
Does MQ in Monrovia pay for spaces - do you have this ans in writing?
?
Monrovia meets all my needs and expectations.
.
And so did Carole C. who owned YOG in Monrovia...
until she made the sudden announcement that she had sold!
Man did I get screwed!
I worked for one of the transcription giants for 6 years and left there making $12.61/hr and that was after a raise after nearly 4 years of begging for more $$$
To screwed over
What was the drug? Have you brought this to anyone's attention at your company?
SS also screwed me..
I have 10+ years experience as MT, worked almost 6 years with SS, 3 of them being QA. I felt like I was probably targeted due to my pay rate. I couldn't make the line count as FT, so I changed to PT status, but still worked 40 hours, just couldn't make the 40-hour line count. They hired a bad bach of MTs and expected us to basically re-type reports. Anyway, just letting you know I feel your pain.. and I feel totally screwed by SS. A company I once felt was the best company ever, and I was so loyal to.
I work as SE out of Monrovia - never heard of Sana Ana though.
.
YOG was sold to Medquist and became their Monrovia office. nm
nm
Are we going to get screwed if we are MT/ME? I wind up
doing about half transcription and half ASR, so I might have 800 lines of each. I wouldn't get 1200 transcription lines done because of the ASR work, wonder if that will screw me out of a bonus all the way around or if they have some other complicated formula figured out for that scenario?
Do not go to PMT Kentucky. They are all screwed up.
nm
LOL well I screwed up that sentence but you know what I mean nm
xx
Sounds like you are being screwed.
How is she holding your count? Are you getting paid?
sick of being screwed
I feel the same exact way and with all the continuing education and experience our profession requires it is completely unfair.
May be the same company I used to work for, and they screwed a lot of us over. sm
My old company is hiring again, I see. They gave us this same crap story of why they were going to production, and pretty much everyone on this board heard it then. But what they didn't mention was that line counts weren't being met because they had us on 5 different accounts, training other editors and practically jumping thru hoops. If this is the company you're thinking of joining Kat, then run fast.
Dang. I take it you were screwed by Focus?
/
don't yell, I know I screwed up....too early..lol..nm
xx
They were an awful fit for me. And their DQS software screwed up my harddrive. nm
s
Yeah I was hired by Wedmedx but I screwed up.

They had even sent me the equipment. I was so excited..it was an ortho position and then I have family medical issues and just one thing after another. There was a misunderstanding. I guess I was supposed to get ahold of them with my new start date and I was waiting for them to contact me once I got all of final paperwork in etc. In any event, when I got ahold of them, they said I was supposed to have followed up by now and wouldnt give me a chance. I was so bummed. I havent found a decent place to call home since then. This was like 2-3 months ago. Good luck to you. The insurance was the main reason I was going to go there too.


Thanks. I think it would hurt even more to be screwed by someone I considered a friend. sm

I had that happen a long time ago.  Fortunately, at the time I didn't need the money. She had called me and was panicked because she was snowed under and wouldn't be able to make TAT.  I worked myself to death all weekend long, but when it came to pay me, there was one excuse after another, and finally she gave me a check ... and it bounced. 


On a happier note, or at least I hope it turns out happy, I wrote to the woman in Virginia again and she finally answered me saying that she had taken care of it and not to bother her again as she had clients to take care of ... whatever.  Maybe this time the old squeaky wheel theory works.


I am sure that not all people without direct deposit are cheats, and I am glad you have found someone you can rely on.  It will just take awhile to get this bad taste out of my mouth and learn to trust again. 


Short on hours - screwed on holiday pay. My fault (sm)
I didn't educate myself better on how to qualify for holiday bonus. If i had known I would have butted in (outside my scheduled shift) and picked up those hours to make sure I did qualify.

I saw a memo stating no more PTO for Xmas and reminded us about the total hours for holiday pay.

If more and more of us pick up that extra 5 hours a week to be FT what the heck is going to happen.

Happy with the company overall, just grumping cause I feel like I got cheated out of the holiday pay. New employees should have been reminded IMHO.
I guess if I got screwed out of my paycheck or got lied to by an employer I'd have a rotten att
This board is a great way to find out about an unsavory company before those things happen to you. If you think warning people about scheisters, liars, bottom feeders, and rip-off artists is amusing, time to double up on your meds, sweetheart.
SD apparently screwed up by hitting "reply all" to an email that was meant
Indians they were using as outsourcers. She accidentally let the cat out of the bag when OSi was denying all along that they used Indian MT's.  I'm sure her "stepping down" was more of a "quit or you're fired" thing, but that's just my take on it.  She was a b*tch, that's for sure, and an incompetant unqualified one at that. QA manager - what a joke.
Merit is what is screwed up. As usual. New managers couldn't care less.
nm
Plenty of kids of stay at home moms are screwed up SM
I am a single mother whose child was in day care from age 20 months until kindergarten. She is turning out a lot better than most of the kids in her school. She is a teenager now and does not drink, she is an honor student. Come on now.... it depends on each individual case. You cannot make a blanket statement like you just did. That is ignorant.
Working is actually a good example for your children.

Hello??!! I'm the original poster! I think I can respond to the poster who replied to my original
nm
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Not that poster but

why was she rude?  I didnt see anything rude in her post.  So she got more lines than you, how is that rude?  I work at Transcend also and I got my lines in that I usually get.  I had to type a different shift of course.  I work different times of the day when it is slow and I always manage to make it. 


Also, the email that was sent out I think was very considerate.  Any other company, when slow ( and they ALL get slow), just slows down with no explanations, reassurances, or care. 


That's not what the poster said. Poster said
If the poster was hired at 8 cpl last year and makes 13,001 lines to qualify for the incentive (0.0025 cpl at 13,001 lines) that means the poster only makes 1072.58.  But the MTs hired after Nov. 1 at 10 cpl makes 1100.00 for only producing 11,000 lines.   Tell you what, that would freak me out if I just got hired there.  Because no matter when you get hired, in a few short weeks or months you're just the old worn out mare to them. 
Are you the same poster as below?
I appreciate your comments about new accounts coming on board in January and June. That is very likely.

The MTs here who are sobbing, as you say, and cannot have it both ways ARE the ones who did keep a fairly regular schedule and did for years, and now for the last couple months the rug has been pulled up from under them.
To the poster(s) below who is/are asking
about TransHealth, I am the one who answered your questions and got flamed for being honest.  This is exactly why I said before I will never put why I hated a company again.  I have no reason to lie, but just believe me when I say it is definitely in your best interest(s) to stay away from this company. They are the absolute worst out there and that is saying something!!
Not that poster, but I know what he/she SM

is saying because I have worked with a number of people over the years who will look you straight in the eye and tell you that they were the best transcriptionists and in fact they were terrible!  Usually they had a bunch of years in, but they had limited value - like typing only 1 type of work or had only worked at 3 little rural hospitals, like that.  They functioned well as long as the dictator was American and spoke at a normal rate of speed but they would never be able to do the kind of work a normal transcription service has.


 


Not the poster above, but that's how I met this
person. I had a problem and posted about it on this very board, and this person was so kind and caring and helpful. Nothing to do with a job - but with med transcription. She has been a mentor AND friend to many, many MTs for no financial gain whatsoever at all - thus anyone even bothering to post in her defense, let alone know who she is. She got nothing out of me, had nothing to gain from helping me - just went out of her way to help me, and I know has done the same for others. A really nice and professional MT - one who wants to help others newer to the field, etc. I don't see her post here anymore for a long time, and I just pray that she does not read the boards either. Really an all time low for MTs to post personal attacks on a person - I'm sure Admin isn't aware of it, or this whole thread would be in the trash where it belongs.
I think the poster was asking
what companies require you to use an FTP site to download your dictation files and send them back. I understand what you mean, but the company I work for does not require MTs to use an FTP site. I could be wrong, but I think that is what the OP was referring to.
this may be the same poster over and
over again. Diskriter has a huge turnover. H-U-G-E, both inside the main office and with transcriptionists. I couldn't take it any more. I was jumped from one account to another to another. I was told to work weekends and when I would work the weekend, I sometimes would not have any work. I actually made $23.00 one weekend after an 8 hour shift. I was fuming! They supposedly had all this work, but I certainly wasn't getting any.

I should state that I have been a Transcriptionist for 12 years, so it's not the quality of my work or lack of experience. When I first started with Diskriter, I was making my line count and my pay was not that great, but I figured I would stick with it. It just got worse. I left. I'm sure everyone has a different experience with them.
I'm not that poster above, but as far SM
as my experience with them went, he/she is speaking the truth.  I did a SmartSource account and then went to work directly for Diskriter and it was like night and day.  More like NIGHTMARE working for DR directly.  The PTO, the health insurance, holidays, everything was totally different and much less than when I was on the SmartSource account.  DR's ever-changing management was annoying because you never knew who was running what from week to week.
I think that poster was just trying to help SM
because if you wait for the administration to come onto a public bulletin board to address your questions, you will be waiting quite a while.