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I worked for them years ago, back in 1994. No one was working from home then... SM

Posted By: KYMT on 2006-02-05
In Reply to: Crighton-Davis in Louisville, KY - Has anyone worked for them? (nm)

Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  


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I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
I disagree. I've worked at home for 10 years
and have enjoyed plentiful work the whole time. I work not to supplement DH's income but my income matches his. I make much more at home than I did working in-house at a hospital. I'm viewed as a professional by my clients and act like one. Most MTs who work in-house (in my experiencey ONLY) do far, far less in the same amount of time that I do at home. Which is great for me. There are pros and cons ot every job and I appreciate every line I earn and every minute of dictation I'm given, especially in this economy. :-)
Not sure what you mean. I've worked at home for 18 years. Just fyi: legitamite is incorrect. Spel
xx
I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
A few years back I worked for

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 


My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.


So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.


EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES. 


I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
In the early days, MedQuist said working at home was a benefit, therefore at-home sm
employees did not receive as many benefits as those working in-house.  As I believe, it was something like at-home employees got 3 days off a year versus 10 days for the in-office employees -- WHAT?!!!  I told them it made no sense to me, since by working at home I was saving them money -- no need to provide office space, equipment, references, utilities, etc. -- yet I get shafted.  I was only part-time when they took over the previous company with their great policies, and I told them to kiss where I can't. 
working from home is awesome but working for DSG is not...
horrible dictators, sound quality is bad, no answers to emails and they run out of work consistently...that is just my experience though...
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Thanks. I am used to working at home
and not having to deal with this.  This hospital has opened up a new surgery center which is its own entity and that took away a lot of our transcription plus a good majority of our radiology has gone to templates so in other words we are now very over staffed.  They pulled some of us in-house to work on other stuff when transcription gets low which it frequently does so when I work on other things I get paid an hourly rate.  I make more typing.  Some of the other transcriptionists refuse to do anything else but type and one of the supervisors made a comment that that is not the right attitude to have.  I have considered the nationals mainly due to my pay cut and gas prices and of course this coworker doesn't help, but am afraid of jumping out of the frying pan into the fire.  I have read horror stories on this board.   Its hard to decide what to do.  There is little opportunity for transcriptionists around here.  The ones that have a job are holding on tight.  One of the local multispecialty clinics outsource to India  and another one of our big multispecialty clinics do voice recognition and templates. They still have transcriptionists but let a lot of them go.  I live in a remote area also and never thought I would have to worry about India, templates, VR since big city people claims we are soo far behind but it has happened.  Oh, well thanks for letting me vent.  I feel like I did this on the wrong board though, probably should have been on the main board.  Sorry.   
Working at home
If you compare working at home to having to get up and go into an office somewhere, rain or shine, that is a big plus. The only drawback to this profession is the declining line rate. Guess thats really up to the MT I guess. They will pay what you are willing to take. Just have to keep shopping around until you get what you want. Much better alternative than getting all nasty about the company you work for, there are plenty more out there, and they all pay different.
working at home
I work for a local hospital that has been promising us to go home for 7+ years and still be employees of the hospital.  We have Dictaphone and recently got speech.  We are in the learning phase.  We were told they (hospital) cannot decide if we will use their equipment or your own equipment.  I and another co-worker also work for a service.  That threw up a red flag for us both.  Our own equipment - independent, no benefits or possibly every thing outsourced and then possibly lose the job.  We both figure with the speech recognition coming and possibly having to use our own equipment, it would be easier for a service to take over.  Any thoughts to that?
This is why I like working at home - ALONE. nm
x
Why are you working from home?

If it is so expensive, why are you doing it?   Some people will complain that the sky is blue.  No wonder you can't make any money with that poor wittle me attitude.   Boooo hooooo!


Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
Happy working at home

I love working at home for a hospital.  I don't have to share work station, books, equipment with anyone.  You have to teach family and friends that you are really and truly working, and to leave you alone during work hours.  It's easy to allow intrusions but set rules from the start. 


I had to work in the hospital med rec/MT department for a month and while I enjoyed the people, I hated being there in a windowless dingy room.  At home, you create your own work environment.  My two coworkers at home are two cats who keep me company.  Good luck!


Exactly! When I first started working at home
with only 2 years clinic experience (no acute care at all), I was offered .075 cpl. Six years later, with that much in acute care experience and with the very same company, I was offered .0725. Something is just so wrong with this picture!
working from home question

I have been working acute care hospital, clinics, and doctor's offices for the past 7 years.  All done from the same hospital, which handles it all.  My favorite thing to type is op notes, but can and do everything. 


I would like to work from home, but live in the wilderness with no possiblity of high speed except satellite or dial up.  I have heard that dial up is impossible to make any money. 

Can anyone tell me if it is possible to use dial up and make good money and how good is satellite? 


What is the best way to go about finding a good work from home job?


Is it safe to put a resume on the internet?


Any other suggestions?


 


Working at home is very important to me
But keep in mind we HAVE BEEN working at home in this industry and making GOOD money for years now. It is only recently that this downslide has occurred. It is as much a benefit to the employer as it is to the employee to work at home. Think about all the money they save in office space and utilities and more and more of them do not supply equipment anymore. They want us to keep thinking the way your post reads and forget that we benefit them by working at home too. The working at home is a wash when it comes to which side benefits so we need not even go there
Interruptions working at home
You have to be very stern with everyone, especially family.

I told mine long ago, This is my room. I work in here. When the door is shut I am invisible to you because why? I AM WORKING. hehehee.

I don't answer the phone. Let them leave a message. If it is too tempting to stop and answer it, unplug it.

Put a note on your door for ding dongers - Day Sleeper. No Solicitors. That keeps them away.

The problem is MTs because we work at home have this wonderful life of freedom. Sure. It means that we can pick up everyone else's slack, or have them angry at us because we don't do it. Or we end up doing for everyone and working while those 8 to 5 folks are sleeping to make up for what we could not get done during the day. Or for those who call and ask you to pick up their kid from school, or take grandma to the doctor/pharmacy - call them once at work and ask them to do the same for you. They think it's ridiculous. That's when you can point out to them how untrue that is.

My favorite expression when I am interrupted is, OH SURE! I CAN DO IT, I'M NOT DOING ANYTHING!

It makes them feel bad and away they go with their interruptions.

Lasty, if you have a headset on when folks try to talk to you, pretend you can't hear them. :) I heard one of my nephews tell the other one who was trying to interrupt me, Don't bother, she can't hear you she has that head thingy on. hahaha.
I love working at home...

I agree that there are those out there that think being an at-home MT is a piece of cake and anyone can do it and they are sorely mistaken...I have an 8-1/2 year old and a 14 month old and I take great pride knowing that I am able to do my job and take care of my children....I have never used my children as an excuse not to get work done and I don't plan on it...my job as an MT is very important and I do it to the best of my ability....I do wish people would take more pride in their work but we don't all have the same work ethics unfortunately...


HOW IS WORKING HOME A BENEFIT???--sm

Like Judge Judy said in her books, Don't pee on my leg and tell me it's raining.  Who benefits the most (financially) from MTs working at home?  Who doesn't have to provide an office?  Who doesn't have to provide a PC (except for a fee)?  Who doesn't have to pay the electric bill to use this equipment?  Who doesn't have to pay the MT's phone bill?  Who demands the MT have high-speed cable internet connection?  Maybe your definition of benefit is different from the rest of the working world, but I/we count a benefit as something we can take to the bank, i.e., insurance, PTO, etc. (FT only, yet). 


Yes ago I was working for a home health
care agency and they tried to initiate EMR.  This was 15 years ago and I didn't know what EMR was at the time.  It was a no go.   Recently had an appointment for my son with a specialist we saw for the first time.  He was so busy filling in the blanks, that he barely even looked at my son and sort of having a limb missing or having green skin I don't think the doctor would have noticed any issues.   If they want EMR I don't have an issue with that, but why not just have an MT transcribed document uploaded into a databank?
Be sure to tell them bringing US jobs back home
nm
I hear ya! When I first started working at home...sm
I felt pressured to the max, but what I finally did was to put my bills in date-due order and placed them where I could see them at all times while working. It sounds silly, but it caused me to discipline myself like I had never done before - and after awhile, it became habit to work as if I were in house and actually helped me to increase my income! It is really nice not to deal with the office politics and a supervisor at the next desk, too! Good luck to you!
I make more working at home that I ever did on site
the most I made as an MT on site was 8 bucks an hour.
I figure working from home is worth at LEAST sm
an extra $5/hr for me right now (maybe more). Had offers to work in-house. Ability to work from home is the ONLY reason to do MT. Absolutely no point in leaving the house to do MT work.
Working from home/office work

I feel I need to speak up. I understand that the industry is going backwards in pay and for all of the more experienced MT's this is really degrading from what I hear from some. I understand and I would probably feel the same way. This is a craft. Not everyone can do what we do. It is a very hard craft. We should be paid what we are worth. There is no doubt about that but I also know how it works in an office in this industry. Being in an office is awful! I did it for 15 years. I worked at 2 different companies and both took advantage of the hard worker I was. I had MULTIPLE jobs and was not compensated for it. When I hear MT's complain about how bad they have it I want to scream. Yes, the pay is an issue. Yes, the belittling emails from managers is ridiculous. I completely agree and all of those managers should be let go but you do not know how awful it is to be in an office setting dealing with those belittling managers.


Trust me everyone in the company you work for or wherever that is not a VP or CEO is going through hell on a daily basis and not getting paid for it. You are making a lot more money for the time you put in than the people working in the office mostly. The people in the office are probably working on salary. When you figure the hours they work and the amount they are paid that are probably making about $5.00 an hour or less. They also have to work nights/weekends etc. from home. They also are having to listen to all of the MT's daily when they have a problem, they call in giving a excuse as to why they cannot come to work and trying to scramble to get the shift filled when the MT is really not sick as she said, problems dealing with the clients and their complaints about the work or turn times, problems with MT's and editors fighting via IM or email, problems with the Sales guys telling potential clients...oh yeah, we can do that...when we CANNOT.


I could go on and on. Being in an office is a lot more work than you would think. I would be greatful for what you have. I am not bitter at what I have gone through in an office setting. It got me to where I am today. I just want to let you know it is not easy working in an office and it is a lot harder than being an MT when you can type and then stop for the day and not have to answer to others and deal with their issues. Being an MT is a craft and it is hard...just be thankful!


Have a HAPPY HOLIDAY! Be joyous! Feel Blessed!


What is your problem with moms working from home?
It sounds like you have some kind of bias against moms working from home! What is wrong with that? Just because an MT is a mom working from home does not automatically qualify her as someone who puts out crappy work. I am sure there are tons of moms on this board who put out quality work. I put out quality work now and once my baby comes I will still put out quality work. Quit bashing moms working from home.
Do any acute care hospitals still have MTs working from home? sm

Back in the day (which was a Wednesday... in case you are curious)... I started out working for a huge acute care facility, then went home for them.  Any of them still do that??  You can e-mail me if you want.... I'm sick of working for nationals.


I hate it when people tell me that working at home is a benefit (sm)
Benefits are something that the company pays for. No use as MTs. If it was a true benefit, then they should give us the money to cover the costs of what daycare would be, because if you have kids, generally they stay at home with you, right? So, they should be compensating us for daycare costs on top of what we already make. Now THAT would be a benefit!
I know......been IC at home for 18 years. sm
Yes, they are my own client(s).
I could not have worked at home when my
children were young. No way. My 3 boys along with their friends and then neighborhood boys were the rambuncious (sp ?) kids you ever saw and were usually at my house. At any given time, there were 10 boys in the house. I worked outside the home out of necessity and to keep my sanity. My husband worked days and I worked afternoons so it cut down on babysitter expenses immensely. Now I work at home and believe it or not, I miss the days when I had the 10 boys camped out in the living room, stepping over them just to get to the door,LOL.
Have any of you ever worked out of the home?
Or worked in anything else other than medical transcription?   How many of you have actually worked in the corporate world before?  I mean in an actual office?  Have any of you ever owned a business?  You guys don't have a clue.  I am not management or anything, but this post is really childish and shows how little you know.   You all sound like a bunch of old housewives who feel important because you type for a living and you know you can't do anything else.  You would probably pee yourself if you had to talk to the owner of the company in person.  Feel big and important doing it on a anon board.   No professionalism at all.  Hilarious! 
I have a friend working in a hospital and she is looking for a company from home as an employee.
Would anyone care to recommend a good company?
Actually, I worked at home before 1985.

They were tape accounts and still not understanding your concern.  Your point is...? 


Hmm....working on the holidays, PMS, kids home from school, wanting to find a better job but can'
s
Ditto! I have worked from home and on site.
I first worked from home in the early 90s, and also went on site later. I much prefer working at home because I am more productive here. I am a professional, and because I wanted to work the people on site would snicker, because every 8:30 a.m. they would go to breakfast, and 11:30 on the dot, off to lunch. Sorry for me time is money and I wanted to type. But, it was not a pleasant atmosphere because I did not play. So, I went back home and here I can make the money and eat out with my friends and family when I want to, not when everyone else wants to. That is my 2c.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
When I worked inhouse, we used Chartscript, now that I work from home for a different company, we

use Docuscribe.  In my experience, my line counts were much higher with Chartscript, but I think any program can be told to count lines a certain way, such as weighted lines with Chartscript for difficult dictators, which made your line count higher. 


I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
Go back PT. I never want to stop working.
x
If I were working in my back bedroom or
in an office environment or hospital, it would make no difference to me if a family emergency came up.  I am not going to sit there and type a week-old discharge summary instead of attending to my family first.  They definitely have different values than we do.  If anybody saw that 30 Days show a few weeks ago, they changed over to celebrating Christmas because that is a day most Americans do not work, and they would rather work on their celebrated/religious holidays just to be able to work.  What I have been trying to figure out..... they have actual M.D.s typing medical reports.  How bad is it over there that doctors need to transcribe?   
Diskriter - That's odd because I have gone back and forth working for them - sm
for years and I have always resided in NY state - this goes back to 2001. Never been a problem for me.

I just can't stand the company, but being a NY state resident and employed by them has not been a problem.
Never mind, search function back up and working.
*
I love doing pathology, but it is hard to find a position for working at home. Gross pathology is
easy, descriptive typing.  Microscopic is a little more difficult, but once you get the terminology down, it goes really quickly.  I also found it easy to get lines in with pathology.  If you've done acute care, you should not have a problem with the transition, IMHO. 
They were doing that years back when I sm
worked for them.  Same as you, though.  The CPU was new, monitor brand new.  The speakers were new.  Then they sent this grody keyboard and a pedal that wouldn't even go down because there was some kind of hair (??), maybe cat hair, under the pedal.  I am really allergic to cats, so I had to call them and tell them to send me something without hair.