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If you work for Precyse now, try calling the help desk, if not sm...

Posted By: exPrecyseMT on 2005-09-01
In Reply to: Precyse MT's: Can you use your own lap top computer? nm - Need to be portable.

If you're not with Precyse now, you work on one of their PCs with everything already loaded.  My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that. 


Hope this helps some




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My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
To OSi, pls stop calling me to work on my day off!

If all your newbies and mentees can't help you out for chrissakes stop ripping people off and lying to them so you can retain quality MT's who actually have experience and can get the job done.


 


help desk
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock

than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.


 


What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA
x
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.

When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.

I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues.  So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
I used to work for Precyse and...

they are a good company.  They weren't for me because I am used to working my own schedule.  They require you to work specific hours (usually you can choose them) and I just couldn't do it with 2 small kids.  (If something comes up you can e-mail them and make up the time later.)


They provide all equipment.  Their QA staff is really great - positive and helpful.  You will most of the time get your QA stuff back within a few hours - always within 24 hours.  Their platform is easy to use.  I worked on quite a few accounts while I was there and they were all pretty decent.  One had some crummy ESLs as the majority, but I didn't work on it much so can't say if it would have gotten better with time and adjustment on my part.  (I usually adjust just fine to ESLs - these were mumblers as well)


They do have good benefits and you can accumulate PTO, which you can use at any time you wish - all or part of it.  So if you just need extra money one pay period, you can ask them to add it on.  You can also check your balance of PTO at any time.  Also, they have direct deposit and pay is always on-time - without exception.  They also mail you your stub and it always came exactly on time.  Also, the payroll person is very accessible for any questions, etc.  She even sent an e-mail out to us once because the paystubs (direct deposit was already in the bank) were late and she wanted to apologize - she had used a different post office.


The other thing that was a drawback for me, but you may not mind, is they do send out a lot of e-mails with account updates, asking for help, etc.  That's not so bad but it was 3-4 time daily thing and they started getting to me.  However, they do also offer bonuses quite regularly and other incentives too.  They do believe in motivation and recognition for those that go the extra mile.


Also, they do quarterly reviews and do value quality work. 


They are a good company overall.  I know you will see various opinions on this board about them, but the only 2 negatives for me were as above - the e-mails and the set hours.  Honestly, though, if it weren't that I was so bogged down with my children's schedules, I would have stayed with them.  If you can handle those things, then the positives outweigh the negatives. 


I work for Precyse
I have worked for Edix and Medquist in the past and Precyse is definitely a cut above those 2. It is a smaller company, but they are very good to work for and ....get this....they actually value their MTs!  They don't call you MTs or staff, but colleagues.  Everyone is respected equally here.  I have owned my own business and have worked for the other large nationals listed above, and feel that I have found my home.  I think you will be very pleased with Precyse.  Their platform is web based, called Correct Type (Precyse calls it PrecyseType, but it is the same web-based program we used at MQ).  Very user friendly.  Staff of Precyse is excellent.  It is not an easy company to get a job with, so if you have been offered a position, go for it!  I think you will be pleasantly surprised.
Precyse - no work
Is this typical? I have only 2 accounts and never have enough work.  I have asked twice for an extra account with no response back.  Their TAT seems very quick so I'm wondering if they over-hire so they meet TAT and we sit here with nothing to do.  Haven't been here even a month but certainly can't afford this.
Me too! Got 3 foot pedals under my desk - lots of fun!!
X
you will if its their problem, call Help Desk, get ticket #.
nm
I *do* work at Precyse and most of the work is going to India
 
Is there consistent work at MDI-Fl, Precyse, or
nm
Is there always lots of work at Precyse? Do they do
nm
Anybody work for Precyse Solutions?
 Any feedback from their employees or ex-employees would be appreciated.  Thanks.
No one is changed to desk or have to post potty breaks. Probably better than ever,
zz
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
Is it hard to get lines at Precyse? Does work run
nm
How is the work flow at Precyse these days? Is it
nm
Quit Precyse. Work for someone who does not offshore. nm
.
Precyse QA does not edit the overseas work. QA

out. 


I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
Precyse. Disorganized, low work, broken promises.
nm
Precyse rate was good but they were always running out of work.
nm
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit. 
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit.  I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct.  I didn't care for the account I had, but my supervisor was great.
What spell-checks work with Transhealth, Precyse and Medquist? nm
nm
Precyse has had problems with lack of work, too. They offshore heavily.
nm
In the "old days", the machine on my desk that played the tapes was called the transciber. sm

People who type the dictation are called transcriptionists.  I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me.  I also have hated the word typist since I do so much more than just copy type.


I know ... pay me and you can call me anything is the predominating theory here.  I just have noted that it is usually the Indian-based company that uses the term transcriber.


CALLING ALL NEW MQ MTs

What incentives were you hired at? If you are an SE, were you told you get quarterly bonuses?  PLEASE REPLY!


Just keep calling (sm)
Don't be nervous. Same thing happened to me. They are spread pretty thin there, with people wearing a number of hats. They don't really have one person who does only recruiting that I'm aware of, unlike the other companies, hence the disconnect in getting back with people.
Have you tried calling them?

 /


Calling on ICs

I have always been a FT employee for a national ...I understand IC status but very unfamiliar w/companies hiring IC status....Any advice on ICing greatly appreciated and good/bad companies....How is money doing Rad as compared to hospital basic 4...?


Thank you


keep calling
630-553-3680 I played phone tag for quite awhile before I finally got to talk to the recruiter. I believe they must be really busy hiring these days.
No name-calling, please. (sm)
We all have to get along on this board. If you don't care for what someone is posting, you can disagree but you cannot use foul names or vulgar references.

First off an MD would not be calling HR to
talk about an MT.  They have a contact and if they had a problem with the work of an MT they would call their contact, not HR. 
Have you tried calling them???
x
Why would you be calling yourself sm
Newer TTer if you've been there for 3 years?  Probably forgot to change the name field, didn't you?  I smell someone trying to be more than 1 person here.
you are calling her smug?

I think it's quite smug that you assume because you state you were allowed to have a flexible shift that this statement will automatically allow Transcend management to know who you are!  So, you were the only one treated special?  Well, you don't work there anymore so all should be fair now!


Also, I knew coming into the job that Transcend had 300 or so employees and was not as big as Spheris.  Who cares?  Also, I think the fact that you pointed out, about how numbers of MTs post positive comments about Transcend, I think that definitely speaks as to the health of the company.  If we were posting negative comments, everyone would be ready and more than willing to accept those posts as an indication of how the company is functioning.  It seems that the bad is always more spicer and acceptable than the good. 


As far as blanket statements go, that is exactly what was going on with the unhappy poster.  They were blanket statements.  And as far as trying to "draw her out", you are absolutey correct.  I could care less who that poster is, I want to draw out the specifics of the allegations.  I want to understand what she is talking about and why.  If you are going to post something on here that is controversial, you had better be prepared to back it up, good or bad.  There is nothing wrong with expecting that out of someone, otherwise that poster's comments are chalked up to a disgruntled employee or bad seed. 


I also know that I am no one special at Transcend, but I have managed to be treated very well there since being hired.  I have been given everything that I need and have FINALLY found a company that I can trust.  It is quite easy to get on here and post positive things about a company, placing your name beside it.  You are right about that.  However, I have worked for Keystrokes and Spheris and have posted many times complaints about each and have posted my name.  Why is that? Because I believe in what I stand for and if I feel that I am not being heard or treated fairly, I am not ashamed or afraid to stand up for what I need.  Sure there may be repercussions in that, but I am willing to accept that.  What some people don't realize, though, is that there are also repercussions in anonymity in that you never get anything changed.


CALLING ALL MEDWARE MTs

Considering this company, could some people give me their average pay an hour, etc.  Tx


?? Why the name calling? Deal with it..
x
I see. So that's why you are calling her dishonest?
Apparently there were changes made. That does not make her dishonest. It means her plans changed.
I have this recruiter calling me
about a position within her company. When I asked her initially how she got may name and number she said someone gave it to her but she couldn't remember who. Anyway, she has called 4-5 times. Her name sounded familiar so I looked back to old jobs I had applied for. She used to be the recruiter for SoftScript (I guess, she may work for both). Are they allowed to take that information with them to another company? I'm really bothered by the fact that she has done this and have told her to quit calling me but I'm just amazed that she has taken this information and is now using it for this other company.
Hmmm. I would try calling them. nm
nm