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Serving Over 20,000 US Medical Transcriptionists

Inviting new members, maybe it will pick up

Posted By: This is what I think on 2008-03-20
In Reply to:

Everybody is scrambling for lines because its slim pickings now, afraid to spend time in the group for fear of losing a job to type. JMO.

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    India - inviting AAMT over - makes me sick

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    May 10, 2006


    Bangalore Meet - A NASSCOM - AAMT initiative


    Dear Friends,

    There has arisen a few misconceptions about the above meet, I'll try to

    clear them:

    1. NASSCOM India ITES-BPO Strategy Summit 2006, will hold a workshop on

    Medical Transcription Outsourcing - Opportunities and Challenges -

    in association with AAMT.


    This is scheduled and is going to take place. MTIndia.org is not taking

    registrations for this event. To register for the NASSCOM meet, please click

    on the link above. The early bird discount is until May 15th.

    2. What is being proposed, is to have another meet at Bangalore specifically

    directed towards practitioner MTs and invite Peter Preziosi, Executive

    Director, AAMT to participate in that event. They main agenda would be

    directed at discussing the future of medical transcription as a career

    prospect. Please note that this is not an alternative event being planned to

    the NASSCOM meet, but one with a different perspective altogether. This is

    the one we are running a survey for. Organizing this meet will entirely

    depend on the response and enthusiasm from practitioner MTs in participating

    in such a career prospect meet with the Executive Director of AAMT. The

    response to the survey until now has been essentially from outstation MTs.

    Unfortunately, it will turn out to be a logistic nightmare to hold an event

    of this stature at Bangalore, if participants are essentially from


    So friends, I am keeping the survey open until this weekend. The date June

    8th, between 6-8 pm (could be postponed by an hour).

    Registration fees will be Rs. 200.

    Please send an email to survey@mtindia.org , if you are interested in

    participating. Please enclose the following details about yourself:


    Company Name:


    Suggestions: (Keep it brief, please)

    And Bangalore MTs, you do need to wake up and participate in the survey.

    Without a good response, this event just doesn't happen.


    Dr Amit Chatterjee, SM

    Strategist / Founder ~ mailto:amit@mtindia.org

    MT India ~ www.mtindia.org

    The Community of MT Professionals

    It takes years to become an overnight success! Inch by inch, it's

    a cinch.




    ELICO - TLs/Proofers/Editors/QA/QC wanted


    ELICO Ltd, a leading Hyderabad based company is looking for

    TLs/Proofers/Editors/QA/QC to meet its growing demand.

    The candidate should have minimum 4-5 years of experience in Transcription

    and out of which 2 years as an Editor/PR/QA. In addition to an outstanding

    working environment, opportunities to learn and grow ELICO offers an

    attractive Career growth.

    Candidates earning less than Rs.15000/- need not apply. Connect with us

    today to explore our dynamic company and its plans for an exciting future!!

    Email your resume to: hrites@elicoltd.com

    web site: elicobpo.com




    1) Firm's focus is growth, Manor Care CEO tells shareholders, to exit


    Meanwhile, the company issued a federal layoff notice this week that it will

    idle 102 workers in its Heartland Information Services medical-transcription

    unit. Seven employees are in Toledo. A company spokesman said the cuts will

    occur in early July.

    The firm had announced it would be getting out of that five-year-old

    business and took a $7 million accounting charge in the first quarter. I

    worked my heart out for this company, said Mary Kirkpatrick, of Rockford,

    Mich., who got a layoff notice. How many more jobs are [we] going to lose

    to India or China?

    However, Mr. Ormond said the firm's transcription business started in India,

    and the company tried to bring it to the United States but it wasn't



    2) Spheris Hires Chief Financial Officer

    Spheris, announced the hiring of Brian P. Callahan as its chief financial

    officer. After an extensive search, we are extremely pleased to announce

    the hiring of Brian Callahan as Spheris' chief financial officer, said

    Steven E. Simpson, Spheris president and CEO. I am confident Brian's

    experience and expertise in financial management, particularly as it relates

    to operational support and capital markets, will add tremendous value to our


    Callahan brings with him more than 20 years of financial management

    experience. Prior to joining Spheris, he served as executive vice president

    and chief financial officer of Murray, Inc., headquartered in Brentwood,

    Tenn. He has also held CFO and executive-level finance positions with Miller

    Industries/RoadOne, Procter & Gamble and Georgia Pacific.

    Spheris is headquartered in Franklin, Tenn., with major operations in St.

    Petersburg, Fla.; Sterling, Va.; Milpitas, Calif.; Bangalore, India; and

    Coimbatore, India.


    3) Targeting Health Records: Arrendale Associates Utilizes Web To Improve

    Medical Transcription Service

    The management team at Arrendale Associates Inc., a software firm located in

    suburban Charlotte, believes it has developed a means to enhance the medical

    transcription business over the Internet - and through international


    AAI has developed a proprietary word processor and tools for medical

    transcription along with custom work flow solutions that meet a particular

    need in the industry, allow for outsourcing while remaining HIPAA

    compliant, management told WRAL Local Tech Wire in a recent Q&A, and

    delivering products and services over the Internet for ease of deployment,

    support and use by physicians, nurses, clinicians and medical



    4) Leading Community Health Systems Hospitals Select Dictaphone PowerScribe

    from Nuance

    At Easton Hospital, radiologists, radiation therapy doctors and

    cardiologists deliver a significantly more timely report by eliminating a

    number of steps in the process including transcription. PowerScribe converts

    physician dictation automatically into text and presents it onscreen for

    review, correction, and electronic signature. The solution, which leverages

    Nuance's award-winning Dragon(TM) NaturallySpeaking(R) technology, goes

    beyond transcription efficiencies and actually reduces radiologists'

    dictation time by offering the ability to create templates and report

    Normals for frequent and recurring studies.

    Staff radiologist Dr. Stuart Jones has been using speech recognition

    technology off and on over the past 15 years, making him one of the true

    pioneers of this innovative technology. Selecting PowerScribe was really a

    no-brainer -- it's so far superior to other options. said Dr. Jones.

    People worry about the accuracy of speech recognition technology, but

    interestingly enough the technology makes the same type of mistakes that

    regular transcriptionists make, only far fewer. The technology has become

    very intelligent.


    5) Help wanted for Philippines outsourcing

    Has outsourcing to the Philippines already hit a human-resource barrier?

    There are growing indications that something may be amiss in the country's

    fastest-growing industry.

    Never before has Philippine labor had such negotiating power. Call center

    recruits are now being offered signing bonuses before they start work.

    Employees are given bonuses for finding new recruits - more often than not

    poached from other call centers.

    Still, call center managers complain about the lack of workers who are able

    to speak American English. For the Philippines, which suffers perennially

    from crushingly high unemployment rates, currently at 8% according to a

    recent official survey, unmet labor demand is a new and unfamiliar problem.

    The future of the industry is clearly at stake. ITES or cyberservices are

    certainly the future of the Philippines, said Henry Schumacher, executive

    director of the European Chamber of Commerce in the Philippines. But that

    will not work unless you have English as a communicating base, and we have

    seen over the last maybe 10 years that the English speaking capability [of

    Filipinos] has declined. English was always one of the [Philippines']

    competitive advantages.

    Danilo Cruz, under secretary of the government's Department of Labor and

    Employment, added, We used to be the third-largest English-speaking nation,

    but call centers and medical transcription firms have failed to hire 100,000

    [workers] they expected to employ in 2005.

    Carol Dominguez, president and chief executive officer of the John Clements

    Consultants, a human resources and executive search consulting company,

    described the emerging skilled labor shortage as a national emergency.

    It may come as a surprise that spoken English is actually in decline in the

    Philippines, given that the country is a former American colony known for

    its enthusiastic embrace of US fast food and pop culture. Manila-based

    experts said that many factors had contributed to the recent national

    decline in English language proficiency.



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    if you had to pick one; medscribe or CyMed .. who and why would you pick em? considering both
    New option for group members
    Group members now have the option of hiding their email address and IP address. This eliminates some features of the group but is for everyone's protection.
    So you are saying the SWAT team members may have
    been laid off in entirety because they were not up to par for their hourly, therefore the company downsized that team, and rethought the strategy, and will hire production QC and transcriptionists instead for better quality and rates? That this company is in Mass, and puts their USA MTs and QA in high regard? I am trying to see why you are saying to get facts straight, this is what I am asking you to do here please. I was offered, and could probably take an MT position or QA at production since we have not yet set a start date, but as before unsure about the stability of my position.
    It depends how many members of your team are working. SM
    Some will be cut off, depending on their ranking, i.e., how many lines they do a day, how good they are with ESL, etc. Believe this or don't believe this.
    No problem, I just thought maybe you were one of our Indian team members.
    Anyone checked into Encompass? Think all AAMT members get job offer mailings from them? NM
    MTSO's can choose to hire quality union members

    or there are many of us out there who are working on our own accounts and are ready to form a more MT-friendly MTSO. 

    This is the beginning of the end for treating MTs as if they have no valuable skills.  Offshoring has been proven costly - multiple layers of QA, litigation for patient care mistakes that sneak through.  India, Pakistan are becoming targets -See Mumbia-the group of us who have been studying this have seen a 20% return to TRANSCRIPTION PERFORMED ON U.S. SOIL.

    Offshoring was fun for the corporates while it lasted - those who gave no care to patient care, only to the bottom line.  It's come full circle now - the work is coming back to us.  Don't let anyone scare you further regarding offshoring - the work is returning from ESL countries across the board.

    Within the past week I have spoken with 5-different Dell Support Agents, all located on US soil (verible), and compared total call time for the same computer scenario as 5-Dell Support Agents canvassed 6 months ago, admittedly located in Pakistan.  The AMERICAN agents averaged 2-5 minutes per call; Pakistanis averaged 8-25 minutes per call.  Multiply the extra 20 minutes by even 1,000 cals per day - OUTSOURCING BRAGS HUGE SAVINGS and the cost appears very small at the outset - BUT WHEN YOU ADD ALL OF THE PROOFING, LANGUAGE BARRIERS, TIME SPENT ON HOLD, ETC., IT IS COSTING EACH AND EVERY COMPANY MILLIONS OF DOLLARS YEARLY TO OFFSHORE OUTSOURCE.

    There is proof - the work is coming back.  And contrary to what we've been told, not all doctors are agreeing to VR - they cannot be forced and many of them are still using VR platforms for FULL TRANSCRIPTION. 

    We have done a lot of research before bringing this to light.  The technology is not advancing as quickly as our paychecks are shrinking.  We are being lied to.



    Take your pick..lol.
    I was wondering, was Proscript the place that did not pay for macros? There was 1 company I worked for that had loads of macros but you did not get paid for them.
    And they pick up dog-poo, too.

    Can you pick up?
    I am still in the hiring process but very hopeful. I live within 3 miles of the JLG office, does anyone know if they allow employees to pick up their checks from the office? This would not be a deal breaker for me because I would just be grateful to work for them, but it is a concern nonetheless especially because I bank out of state.
    You cannot pick and choose
    I don't know how you think you can pick and choose. You get the jobs assigned to you by the queue managers. You cannot even see what jobs are available.

    SS has been a terrific company for me. I too stick to schedule but at times have to flex because of kids, etc. and they do not have a problem with that from time to time.

    you can pick from 3 different shifts
    10-6, 11-7 or 12-8 and I believe you have to work Tues-Sat or Sun-Thurs. You type and get paid hourly, but you have to do a minimum of 1000 lines a day. That's about it in a nutshell.
    They paid to have UPS come pick up
    the equipment, but they ignored numerous emails from me and I then got a threatening letter about suing me for not returning their equipment. There was a delay in the final pay. No exit interview. I was civilized, however, A was not.
    This is why MTs "cherry-pick"! nm
    the one I was on, you had to pick from the unassigned ones
    What do you mean by pick from the unassigned ones? nm
    KS does not pick the platforms...
    that the facilities they contract with use. Those platforms and their requirements, like ULLD, are almost always in place when KS contracts with them. I hear MTs get upset about C-phones and why any MTSO would use them but the MTSO is going with what the facility wants/has been using. These platforms are network-wide for some very large health networks sometimes, and they can be reluctant to pull the plug on one that has served them well for sometimes a very long time...not to mention the costs involved.

    to your heart's content, if that's your choice and you are fortunate enough to get the kind of Lead job where you have control of work flow & distribution, as they do in my company.  As bad as the Q may have been in some important areas, I always got my lines.  Work was allowed to self-distribute naturally ...THE NEXT FREE MT GOT THE NEXT AVAILABLE JOB.  We had 1 supervisor, not 2 dozen people we had to answer to, as today's top-heavys. 

    But as long as the same person who assigns/distributes the work (Leads) also types on the accounts & has FIRST CHOICE of jobs -- well, where does leave the rest of us??  With 101% $---t, that's what!  That and being salaried, too!  I'd be a Lead for HALF of the little they're paying us now and I bet I'd get more done if the playing field between Leads and peon MTs were evened out a little.

    so pick up your own accounts, get 5 sm
    people and see how well you do. The headache of listening to whining, complaining MTs is not worth it! Granted there are MTSOs making tons of money and yes some are scr****g their employees/ICs. But, if you think running a business and putting up with all of it is a piece of cake, you are sadly mistaken!
    If you pick one up and notice it's VR, is it

    Hopefully the speed will pick-up
    a part-time job to cover that lull.  Crying here and not to be unkind is really not going to help your situation.  We can give you a big ole awwwww, but that's not going to help.  Get a part-time job.
    You all need to pick up some Feen-A-Mint
    you definitely wanna pick TransHealth
    constant workflow. Good accounts. Good pay. GOOD PEOPLE.
    ....pick up the slack and keep TAT in check! nm
    Pick up the phone and call
    Yes it will be a threat. It will just pick up these sounds of
    chewing and make words out of them. Yep.
    If you could pick between OSi and TransTech, which would you choose? nm
    Decision made on who to pick!
    After reading all the feedback, I decided to go with Keystrokes.  MQ just seems to iffy with work compared to Keystrokes, who certainly has some good feedback from fellow MTs. 
    If your question is can you cherry pick
    Your queue is preset for your work types and they come in according to TAT. You can't pick and choose what you want to type. That is established beforehand.
    So do they cherry pick at Transtech?
    Transform or Accustat, which would you pick to go for
    I am undecided.
    When will work pick back up? nm
    Which would you pick. Just wanting advice, and different

    points of view:

    FutureNet, E-Transplus, or MDI.

    Perhaps a combination of 2 of the above? Any advice welcome. Having to decide. Thanks in advance.


    DON'T pick Superior Global...
    Superior Global has bad uneducated QAs, bad team leaders, horrible!  They had one great team leader (started with a J), but she resigned and it has gone downhill ever since.  They offer incentives once in awhile and then forget they offered them.  No bonuses for anything.  Just poorly ran.  On the plus side if you aren't meeting production, they don't really care, very disorganized and they can't remember any schedules so it can be pretty flexible.  They also don't have direct deposit, so you have to wait for your paper check.
    I pick and choose what I take from this board

    I first started coming here about 6 years ago when I started going to school for MT.  The posts almost made me give up before I had even finished.  I was sure I would never find a job and that I made a horrid mistake, but because I had already paid for the classes I decided to continue, and found a job 2 months before I ever graduated.  I have been working for 5 years now, and have never been without job, and I make a very good line rate with an awesome company.  I like coming to this board and looking around since I don't really have a relationship with co-workers in this business, it is nice to see what others are thinking, but for the most part I take everything with a grain of salt. 


    But what happened to you about the recruiter is pretty horrid.  I can't believe somebody would do such a hateful thing, but in the end they may have done you a favor, I don't think I would have wanted to work for a company that was so rude and unprofessional. 

    Positions are IC, you pick your hours.
    You haven't seen 'me' pick at anyone. I don't know who
    you think I am, but 'sm' just means 'see message', and everyone uses it...
    I agree, who wants to constantly nit-pick with the QA, tit-for-tat!...
    'The less contact one has with the QA person the better, believe me, stay 'invisible' as much as you can.
    They only requested that I pick the days

    I would work and that they include 1 weekend day, which seems fair to me.  We fill out monthly calendars, letting them know if we cannot work a day (be it a weekday or weekend).  I have never been told I could not have a day off.  We do not have to give the hours we will work, only the amount of lines we will put in per day.

    I have absolutely no problem with any of that.  Having worked for MQ in the past, where we were chastised for clocking in 15 minutes late or our keyboards were monitored for inactivity, MDI has been a breath of fresh air. 

    If I were an employee, I would certainly be upset if I had to log in and had no work and then would have to keep checking back throughout my shift for work, only to have to make up the entire shift later on.  That seems very unfair to me. 

    If I run out of work at MDI, I email my liason and let them know that I'm out and I'll make it up another day if there's work.  If there is not enough work later in the week, then I don't make it up.  I can't help it if there's no work.  I'm flexible, but I don't live to work.  I'm also fortunate to have another income. 

    Sorry to hear of your situation.  Didn't mean to be so nosy.  Your post didn't say either way that you worked at MDI, but I just assumed so -- you know what that makes me!

    How the heck would you cherry pick at Amphion
    Have worked for them both. American MTs get what is left over. They pick first.
    I wasn't trying to pick on her. I thought that the OP had a resume and
    that she put in the wrong email. Nothing else, nothing more. I was trying to help not to criticize.
    Yes, you have to go there to pick up their loaded CPU. Pay wasn't that good, either. nm
    I am slow this week too...I am sure it will pick back up...
    It's just that time of year. Everything is starting to pick up though. nm
    I'm curious if any of you pick up the phone and actually call your STM sm
    to discuss your worries, or do you just post anonymously on the boards and hope a miraculous change will happen by osmosis? Personally I'd call my manager and specifically request to be backed up to an account that has a lot more work on a regular basis, and maybe phase out some of the smaller other 4 accounts.

    But that's just me and maybe that's why I am happy and secure here....

    Good luck to you.
    As far as I know, the only way you could cherry pick is to sign off after you have brought the job u
    Seems like I remember in training being told, If you bring the job up you are expected to type it. and that these things were monitored.

    I feel like some days I just have the luck of the damned and other days are great. I don't feel they are cherry picked like I used to get at MQ.

    If you really feel this is happening, contact your immediate supervisor and ask.

    By the way, welcome aboard.

    If I were the company, I'd pick my battles more carefully.
    And better still, I'd try harder avoid the conflict by treating my employees like human beings. Happy, well-compensated employees are less likely to post negative comments than unhappy ones who feel wronged or cheated.

    I don't think you can have it both ways. You can't continually kick your workers around, and then expect them to keep on licking your hand. Sooner or later, they're gonna bite.
    Your message is too mixed. Either you want to know the good, or you want to know the negative. Pick
    one topic and maybe you'll get more informative responses. Otherwise, you're just setting the stage for more battle by your wording, and everyone is just tired of fighting right now.
    Anyone else having a slow week? Thought it would pick up after Memorial. nm