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Is Apex the name of the hospital account that

Posted By: CareerMT on 2009-02-27
In Reply to: Chronicle - dcmt

you are assigned to?  It doesn't sound familiar to me.  They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced.  I'm glad your happy though. 


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I am on a hospital account
using EXText and the sound quality is fine.  I can get my lines OK and yes, although I have a few docs that are ESL it is less than what I would consider normal.  I have not done clinic work for Medware, just a large hospital in FL.  Hope you get a better answer, but I would consider Medware because they have been great to work for.
IC - yes - 1 hospital account. nm
x
Hospital account ID?
If you will be working on a hospital account and are waiting for them to give you the ID, then, yes, it may take a few extra days. I had to wait a few days for the hospital to assign me an ID number. I was told the holdup was not on Keystrokes' end. Maybe you could call the office and ask?

However, I would not worry if I were you. It WAS a holiday weekend.

Welcome to Keystrokes! I hope you will be as happy here as am I.

More than likely you will be on your hospital's account, so in
that respect you have that part down. I would talk with them and see what they have to offer. Some companies are grandfathering in insurance, PTO, etc. that you already have.
Yes, new hospital account
nm
Does WMX still have a 5 hospital account
in the Atlanta area?  I think they got the account about 2 years ago, but only doing overflow, didn't have entire account. 
Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
The account can get bigger if the hospital uses...sm
several services for their transcription. So, if they decide to start letting company B do what company A used to do, then yes, the account is getting bigger and bigger for company B. Also, Maybe the hospital is part of a large system and company A was only doing one location and the hospital is happy with the work so they start giving them more and more locations, guess what, the account is getting bigger and bigger. There are many ways for the account to get bigger, so she is not lying to you, as I work on one of the accounts she is talking about and that is what has happened. They now need double the amount of MTs they first needed for this account, as they are now outsourcing more work to Diskriter. Make sense?
I know they just got a large hospital account near me.
xx
It's the FL Hospital account, not employed by
x
It's just a local hospital account, not a
national.  Most of the time I do their acute care work on Chartscript; I just help on radiology in Meditech if they are backlogged.  It's not the Meditech Magic version, though.  Don't know if that makes a difference. 
If the hospital finds out will they pull the account? nm
nm
It depends on the account. They use the platform of the hospital or they use
either Scribe or TA Plus. All are easy to use and learn. I am on a Meditech account and love it but it is a hospital. Depends what you are looking for. I do not get shift differential but my hours are flexible as long as I get my 1200 lines in on the calendar day.
I went and got my own hospital account, at home, IC status. nm
x
Diskriter MTs, is hospital account or DR accounts a
nm
They will use the hospital MTs for samples, then ship account
@
TransTech has done the same on a conglomerate hospital account

No choice, but to take the 4 cents per line.  Jobs will come as they come to you and no choice except to work at 4 cents per line or less.  Very sad for us MTs who work on that huge hospital account.  Not only that, but they are changing platforms at the same time, both of which will SLOW us all down.


Not wise to stay in this field UNLESS we are working directly for the hospital with great benefits and most MTs able to work from home at the SAME pay as working inhouse and the SAME benefits as those working in the MTSO office would get -- true paid holidays -- locked doors to the office, and on and on.


I worked on a large teaching hospital account and was
frequently out of work.  KS didn't have the entire account.  I don't know if they had in-house MTs or they used more than one company.  You should have a backup account too, though there may be some  lag time between getting you a backup as they figure out where they can plug you in.   They supposedly are getting several new accounts so surely they should be plenty of work. 
No. Teaching Hospital account, too many dictators = low line count = little $$$. nm
x
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor

Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp?  Seems low to me.  Anybody know anything about Apex Radiology?


Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.

APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
The Apex Transolutions uses
is a proprietary system developed in house.
APEX PLATFORM
Can anyone provide me with insight on how to make good line counts on this platform.   I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position.   If I can't get any better, I will be quitting.  Thanks for your input.
Used to be Apex or something. Bad program!!!!

It's still Apex and it still stinks sm
I'm hoping to leave there this week.  It is Apex and it really is the pits.  There is nothing MT friendly about it.  I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &

you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11).  It makes your whole computer slow, as well.  I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work. 


he owner is nice.  The office folks are nice.  QA can be a little crochety.  The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff.  Also having to constantly clear your file cache and the Apex POS being constantly down.  Junk! 


If you quit, remember to update your Java & your computer will be normal again.


Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
s
Transolutions Apex platform

I was just wondering if any Transolutions people here use Apex?  My account is moving over next week, and I have heard only a little feedback here and there.  Any opinions from users of this platform would be appreciated.  Thanks!


Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like?  Is it a good platform?  Can you be productive on it?  You can email me privately if you'd like.  Thanks very much.
I believe Apex is a proprietary software used only by

Transolutions.  Unless there is some other platform by the name of Apex 


Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.

The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.

The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.

The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.

The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.

There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Anyone using the Apex software with Transolutions yet? Wondering
s
Apex platform leaves a lot to be desired
I couldn't make any lines on it.  Feel free to email me if you want more details.  They do seem to be nice people.
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
x
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.

I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...


I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
Is Apex an internet word-based platform? Havent heard of it...
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me.