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Serving Over 20,000 US Medical Transcriptionists

It is an absolute outrage!

Posted By: MT on 2007-02-25
In Reply to: True, but if you worked in an office you could still do all those things - sm

I don't believe all companies operate like this. Its the greedy companies who work MTs to death for nothing, and we find out fast who those are don't we thanks to this board.


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    What is the outrage
    What a nasty remark for you to make. A lot of companies offshore their work...even some of the ones that you may think don't. You yourself may find yourself in their shoes one day too...if you do, lets hope someone shows you more sympathy than what you have shown here.
    To what is the outrage, are you so
    sure that your job is secure from outsourcing?  *There but by the grace of God go I.  
    Re: Outrage and shock over offshoring.
    I just wanted to bring this up from below. I am 100% compassionate for the HLers and their situation. But...I don't understand the MTs posting about how offshoring is NOT a fact of life, is not a common situation, etc. There you are 100% wrong. I currently work for a huge national, but am also an IC, and have been around the block. I was ignorant of the amount of offshoring myself until the last year or so, and was apalled to find how prevalent it is. I live in a lazy little town - small beans, so to speak. I applied for a job thru the yellow pages with 3 or 4 little local services. Every one of them used Indian MTs as well. They were tiny little MTSOs - offering me about 4 cpl to 5 cpl with my years of experience. Then my own doctors - every one of them uses offshore MT services - some in Saudi Arabia, some in Irelend, and a few in India - little tiny run of the mill private practice doctors in a little run of the mill town. All have their hand-held dictation equipment, and love the TAT and cost. I worked for Transcend for a while, during which time they proudly shouted America only, go USA, and then - low and behold - started an Indian project - talk about a TAT! In less than a few months, they scrapped the patriotism and went Indian. Now I have found a few small to medium sized MTSOs in my state, and they, too, all have Indian divisions and MTs. IT IS EVERYWHERE. It is way too late to close the barn door. We American MTs were asleep at the wheel, myself included, while this was all happening. But its here - its done already, and we have to figure out something to do. But for any single American MT to even remotely think that the silly doctor right down the road is still using American MTs is just plain ignorant. Its way past that. We all need to come to a reality check before we are all laid off forever. Not sure what to do, but sure want to try to convince you none-believers that the horse has long left the barn and galloped across the whole country. What can we do? I'm game for something, but haven't the knowledge to proceed from here.
    I agree public outrage

    I don't have the link but saved the article partial:


     










    SPI opens BPO centre in Mangalore





    Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.


    As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.


    Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.


    To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.


    Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.


    He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”


    V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.


    He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.


    In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med








    I hear you. I can definitely understand outrage over being layed off,
    I hope all the former Heartlanders are able to find new jobs.
    don't know if ths is an absolute, but
    i was told when a person first fills out the job application, if in the referral section you put someone's name & local office there, that would get you hired at that office.
    This is an absolute lie. (SM)
    Negative posts about companies are allowed.

    I will forward your post to the Administrator so she can respond.

    Goldbird
    Hopefully you can find something soon. I think SS is the absolute
    worst company and I even told the CEO that myself.   I can't believe they are still in business.  I guess greed is a great motivator. 
    also add Absolute Transcription but their pay seems very low
    .
    MDI-MD? Are you sure of her words? Never is an absolute. sm
    And I find it hard to believe their recruiter, who I have dealt with for weeks now as a newbie, would use that specific term.
    The absolute question looking for

    In these hard times where thousands are being laid off at this time from bankers to autoworkers to just about everybody... those of us who are on this board, gainfully employed albeit often running out of work but nonetheless with a job and getting some kind of paycheck every time...


    Here's an honest question looking for an honest answer:  Is the company which you work for, be it as an employee, IC, or SE a blessing to you in your life since you have a job and a paycheck, just at this moment... or is it really that terrible that you would quit right now and take another or look for another only to possibly get into the same situation or worse.


    This MT is asking because after recently looking around, interviewing, and being either ignored by the application process, or treated rudely by a recruiter, or just plain stood up at an interview or interviews... is it really that bad out there now to put up with a possible situation where the next company is the same or worse?


    Thanks for your answers... If you'd like please put where you work and why you want to leave or stay... and if it is worth risking taking a leap elsewhere especially during this difficult financial time, or during layoffs, the holidays, etc.


    Thanks!


     


    "chuckle" The absolute best, the best. sm
    I really think you should go into some sort of writing, (yeah, I DO mean it) Free lance columnist or something. I believe you are the same one I have read at least once on this board. You have talentwith words, expand your horizon!!!!

    I hope some suits read this, but then again, not sure they
    would GET IT. (men only use one side of the brain, women use both sides) Oh yeah, they are done many brain scans on both sexes..
    This is the absolute truth. I was "hired" SM
    2 months ago and have made repeated attempts to get working.  No one ever returns calls there.  I had to take something else.
    Absolute ditto on that. Very bad experience with them. nm
    x
    Absolute Transcription - has anyone ever worked with them?
    xxx
    Radiologists were the absolute worst sm
    for doing this when I worked at the hospital. They would even get in your face and yell at you, threaten your job and report you to management. The doctors were okay but the radiologists were and still are awful.
    They are also the abSolute worst company. nm
     
    WEBMEDX AN ABSOLUTE DISASTER

    I was hired and felt tortured by Webmedx every breathing second I worked there by the QAs and other powers-that-be. This was January '09. I was reprimanded and put on some sort of 'extra' probation on my first day, for a couple of minor (very minor) mistakes. I was treated in a condescending manner, to say the least, by people half my age who worked there, some of whom, I don't believe, have any transcription experience, themselves.  (I have over 20 years of experience). On my second day, I did so much work I felt nauseated and my hands were killing me--it must have been well over 100 reports (you can't really tell how many actual reports you do) --and yet the line count remained abominably low. I couldn't figure it out, but I previously did 400+ lph at my last job, and now, get this--I was making so few lines it was coming out to about $7.00 an hour!  Can you imagine?! Well, the supervisor called on my second day to inform me that the client/s loved my work, that it was great, that everyone was very, very pleased! Third and final day... In the morning there is no work for hours when there was supposed to be work...also, there had been none the previous eve (for about four hours during my scheduled time) when there was supposed to be..anyway, I spend a couple of hours waiting for the work which finally came...then there were a series of freeze-ups, that occurred on the part of their platform, I could tell...nonetheless, I trudge along and notice that I am still making only about 100 lines per hour or less, even once things got going. Still, I feel I can 'overcome' this if only I persevere and get better, so, on I work!  However, at one point, I make another, very minor error, and I mean minor (will let you know if you have interest in contacting me personally what it was) and and wouldn't you know, the love me-hate me supervisor who was thrilled with me about 14 hours prior, calls to tell me that I have yet again, (the audacity of me!) made a 'careless' mistake, (again very minor and over the course of at least two hundred reports that I'd done, as I'd now done 1,500 lines)-- one mistake-- it had to do with format and was minuscule in nature. Anyway, she informs me that now I am back on full QA-- from which I had had the honor of being released early morning on my 2nd day--stating that she has to be 'honest' with me, that I am basically on my 'last legs' (to paraphrase)-- that absent immediate improvement, I will be 'let go.' Now, let me tell you, I have never been let go from any job in my life--I have a reputation at each company for which I've worked  (really only four or five companies, as I stay in places for years)-- of being among the 'best' they've ever seen. I hung up the phone, speechless and flabbergasted by the whole situation, frankly, wishing I could sue someone! It's too embarrassing to tell you what I got paid for my troubles, and I mean trouble!  I know that Webmedx made several hundred dollars for the work I did that went to their clients for the whopping 14 hours or so that I worked. Contact me if you want via email privately--I could go on about what happened with Webmedx and what some of my ideas are as to what these people are 'up to' and I'd like to hear yours-- at best, the experience was a colossal waste of time and money (money lost by wasting time)-- so insulting, it was surreal, really. I am still not over it! Thanks for posting your complaints about this company--it's not like me to go on a 'rant' like this, I am not some kind of a nut or transcription-hack! I was driven to this post by this uncommonly (I hope it is uncommon!) horrendous experience. It was rather like being a 'sweat shop' employee, I would imagine. Scary...and again, surreal.


    You're an absolute moron
    you can't comprehend...  sorry .... maybe try some remedial courses in reading and writing.... 
    SS is absolute the worst there is and as long
    as the company pays you for your work (late checks, bounced checks) they are better than SS.  
    Yes, and it's the absolute worst. I've worked on a

    nm


    Which companies have the ABSOLUTE WORST software?

    Don't want to waste my time applying as I just came from a company with bad, bad software.


    I so agree, in my experience some of the absolute worst MTs
    were the ones with all the so-called experience! Obviously that says a lot for where they had worked. I have heard too often many companies do not do any type of random evaluations or spot checks on the MTs or that the QA department is short-staffed or not so great themselves...so there's a couple of possible reasons.
    Occupational health is my absolute favorite to do. sm
    It is interesting but easy to get a line count because they do a lot of the same things. You get TB screenings and cuts and bruises, but you get some very, very interesting ones too. You would be surprised to see what lengths people will go to in order to get out of work!

    As for platform, I have heard that one account is Allscripts (easy to use) and one is TA+, also easy to use. They are very similar to each other in many ways, both web accounts, etc. Good luck and welcome aboard!
    If you have PlayAll software, Absolute Transcriptions in Ok. might start you
    s
    THE absolute best job for me was at home hospital empolyee, production. sm
    If they only knew the money they would be saving cutting out the MTSOs and hiring direct with, like you said, one or two in house to supervise.

    I predict (okay, I'm praying, or meditating, or universing, or using the Secret for) the day to come through some major MTSO/OFFSHORE FUMBLE that will cause this evolution in our favor.

    Oh, antie Em...health insurance again!
    Business trip to Vegas makes absolute sense
    I agree  with the above poster.  Management told us in an e-mail that the new accounts coming aboard were clients who pursued TT.  Being that TT has a major account in Las Vegas,  ... now another potential client in the same area.  I have seen this happen many times with services I have worked for.  It is called word of mouth and not that unusual to get clients this way.