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Serving Over 20,000 US Medical Transcriptionists

Just my experience but extremely poor mgt

Posted By: run run run away on 2007-09-30
In Reply to: Thanks for the replys, but does anyone know about Alltype? - Help Please

 


no holiday pay of any kind,  overhire, expensive poor quality benefits, did I say overhire? way way way overhire which always to me shows concern for company and not the working stiffs...Good Luck and you will make sense of it all...it just is a little overwhelming at times.. 




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It's too bad that you have had such a poor experience - sm

I have never worked for another national so I have had nothing to compare Transcend to but I am happy with my choice and I am not a newbie.


The size of the company is comfortable and the people I work with are great. If I were truly being a cheerleader for the company, I would post my name too.  I'm not trying to recruit anyone. I just stated my own personal opinion based on my experience and was curious to know how you came to yours since you posted it.


I just don't understand why the negative posters have to be so nasty.  If I was unhappy with a company, I would say why but not bash.  That's not my style and I think its playing dirty.


Have I always been happy with them?  No.  There have been times when I wanted to just give it up but I didn't. I saw it through and have been glad I did every time.


It's my fit though.  It obviously wasn't a good fit for you and that's fine too. 


 


My experience was poor
No one should take anonymous comments without a huge grain of salt, but this board is great for getting general feeling for a company... Biggest red flag for me is late payment and/or some of the chronic management problems some of the larger services seem to have.

It's a reference tool, no more and no less.

Had poor experience also
I just remember a lot of 'tude' and not the professional kind ;) A lot of changes with regard to supervisor/lead ... would not recommend but to be fair - that was then! don't know if they have improved.
Would like to know if others experience poor feedback from their company when you need them.

Just simple easy to answer questions are e-mailed.  Never get a response.  This is so aggravating.  But when they need you to do extra work because of the backlog, the e-mails are coming back to back.  Are there any companies out there that treat you as if you are more than just a number.  I am fed up with eTransPlus.


You would be surprised how many MTs with 10, 15, 20 years of experience put out poor quality. sm
Unfortunately, based on this, testing saves everyone a lot of headache down the road. The company I used to work for did not test and they would go through the hassle of getting IDs, training the person, etc just find that they did not know the difference between an elbow and a knee :)
If you're extremely lucky you get 9cp. Experience doesn't seem to count much anymore. nm
s
typos are one thing (inadvertent), but poor grammar is a poor reflection and demonstrates lack..
of knowledge. In this profession, if you lack proper grammar knowledge, you should expect to receive comments from those MTs who take pride in producing top quality work. Just my opinion, but I think it is quite embarrassing to see inproper use of the english command from those who profess to be MTs. There's a difference between typing a message here and having a slip of the finger and just not knowing proper word forms and spelling. I see grammer quite often, dependible etc. I truly do no believe these are simple typos, sorry.
They pay 0.015 cpl for QA work! Extremely, extremely low, low, low. nm
x
YES, extremely sad. Especially,
When you search and search and try to find a great company and you find one like DRC. Gone now. Who next? Very depressing. Time to get out.
What do you consider extremely
I work for a company and I average $20+ an hour. For my city I'm at about twice the hourly pay for someone without a 4-year degree and about twice the hourly rate for an in-house MT. I don't feel like I'm underpaid.

If you are talking about companies that pay 6 cpl or something... well, that's a different matter.
Extremely low
I agree that the people at Proscript are great (wonderful in fact), but nice doesn't pay the bills.

My work load there has been very low (to sometimes nonexistent). I have sometimes had to just sit at my computer for up to an hour or more just waiting for a job to finally come in.
Pay was okay, staff was extremely
rude, they will fire you for anything and you cannot trust them at all!! Worst company out there IMO
He was extremely rude to me when he was at JLG. nm
x
Extremely unprofessional nm
Are you a member of management?
That's extremely hard to believe
xx
As of a few months ago, the pay was extremely low.
nm
I would be extremely leery
of starting up with a company if there was a lot of negative comments here.  Granted, we have all had bad experienes with different companies and there are sour grapes out there but if there are a number of negative comments and the comments seem reasonable and not real 'anger-based' - just mostly frustrated - then I would make note of them.  We are only going to grow and stay united if we give appropriate feedback from our experiences.  If you do start with this company, just be cautious and don't quit the one you are with now unless you have a really good feeling about them.  IMHO only. 
I took what I felt to be an extremely
long and involved test to be an Editor for SmartMed. Got hired but still did not understand why it was necessary to test that extensively.
extremely unorganized and this

is after being offered a position three times by this company over the past few years and each time I have been turned off by how unorganized they are over there.  I had the same experience this past week with them not getting back to me.  Then they did and told me about two positions.  I told her the one I was interested in but needed an answer about the ins.  Then they called me back the next day but she forgot why I was even waiting for the call and then to top it off was told the position that I was interested was no longer available.  This is the third experience with them.  I don't have time to tell you about the first two.  Incredible.  I have a better job offer from TT (actually to return back to them on a better account) and Axolotl which I will decide on by tomorrow, and another from Transcend which I am turning down but Transcend is right on, very organized, answered all my questions, and told me what all she had available and I picked the one I wanted, no surprises and no being left hanging, immediately sent me the ins info by email before we even got off the phone!  That is the way a company should be run as far as HR is concerned.  The two that I am deciding on also are very efficient in answering ALL questions in a TIMELY MANNER and are organized.  Debbie is great and Axolotl is very very nice and polite and immediately sent me the information I needed such as INSURANCE.  I need to have questions answered before accepting a position.  I will not go in blindly.  I have a chronically sick daughter for crying out loud and some companies did not even have the decency to respond to me on ins. so they got nothing back from me.  Oh and get this when I finally did get the ins. information from KS it was this!! http://www.geoaccess.com/phcs/po/  No information on nothing, just a provider look up and when you click on the home icon and travel your way through the website trying to find info there is nothing that states anything about what the coverage is!!


I will never apply for KS again.  Three strikes and your'e out!!


I'm extremely happy.
Have never had a late paycheck.  They just rolled out a new incentive plan that looks like it'll boost my pay.  I like my supervisor.  No major complaints.
And YOU must enjoy being extremely
8
That is extremely unprofessional...sm
It's also very direspectful to one of us. We are all a family of MTs here, so I take this personally!! I think you should post this up top as a separate post so everybody can see it better. They need to know about this company's baby fits if they don't get their way. They wouldn't be making any money if it wasn't for us!!!
Extremely busy... sm
It might be because they have been extremely busy with transitioning a new account.
Extremely frustrated
After three years with FN, to be treated this way is just uncalled for and very unprofessional.  Every account they put me on only lasted a few months and then they lost it, then another and they lost it, five times so far, and now told about the new account with a billion lines, ya right.  Where is it?  I have not see it yet!  Bunch of lies, all lies.   
extremely frustrated indeed
Hi Paul,
When did you start with FN, as I started in 2/2005 and what you are saying is exactly what I have been told also. This new account was supposed to keep us all overwhelmed with work and I am lucky to get 1 or 2 charts PER DAY. I'm practically begging for work and I'm just lucky if they decide to answer my emails or phone calls. Ready to pull my hair out...
Wow, that is extremely impressive!
That is good customer service. We are all customers to each other, I was taught one time in a class at a hospital where I worked. That is really nice to hear.
Extremely low for VA work
Worked in VA a long time and it tends to be very challenging and very ESL. For VBC, this is a really low rate.
8 cpl without spaces is extremely low for anyone
except maybe a newbie!
There software is extremely slow. Very

long wait for report to send before you can start another, and I have cable.  Not productive.  Could never make 1200 lines per day required and that is usually not a problem for me.  Pay is on time and for the most part accurate.  People are okay to work with, except for one manager who is a "my way or the highway" type. 


I am sure they work extremely hard, lol.
They are used to that from setting up their dirt houses and what not. They are used to working hard trying to fight for food scraps.
Are they extremely strict with schedules? nm
x
Newbies who accept that extremely
LOW amount of pay are the reason companies offshore!! I refuse to baby them.
So you are embarrassed. You are also extremely naive.
x
LOL okay....you must be extremely insecure to think that was snotty
??
My account is extremely flexible!
Whenever I have needed time off, be it just a few hours during my shift or a day or two, it has never been a problem at all! I love it there!
It can be extremely slow and there is no breakdown, but
nm
It may take a few days...they are EXTREMELY busy - SM
They just had multiple new account start this week and things are really crazy in the office. I would give them a few days, and if you still don't hear anything, it may not hurt to contact them. Good luck. It's a great company.
Yes, they are extremely busy in the office - SM
They are constantly getting new accounts, which means they are hiring a lot and are getting a ton of resumes sent to them, so it might take them a little bit of time to get to the all. Also, they just replaced their HR person, so it is a little hectic now. I would definitely give them a call. They are all very nice in the office, and I'm sure they will help you. I have been there for almost a year, and it was the best move I ever made! Good luck!
They are extremely caring people.
I agree they are disorganized at this time. I almost left because of that. But I decided to stay because they personally care about the MTs they hire. I have not been there long, and I have worked but run out of work mostly. However, they check in on me very often, not to bug me but to make sure all is well. They have said more than 10 times how much I am worth to them, and I believe them. Only 1 other company I have ever worked with has ever been so kind to me. And so, I believe once this huge growth spurt is over and checks and balances are in place which they are working on right now and fixing, everyone working there or who is chosen to work there is very lucky. I decided to hang in and I do not believe I am wrong. Rather be with people who run a company and who consider me a person, than a number and a machine (I have been considered a transcribing robot more than once in my career). Do e mail or call and yes, Becky is FANTASTIC. Good luck to you and to this wonderful company which is definitely worth giving a chance.
They are extremely flexible regarding your shift
They will work with you and if you want third, you can do partial third and first or split other times. They do not stare at you every minute either. They expect you are mature and will be there. You can even swing either way on the times and it is no problem. You will find that flexibility will be a key to your productivity there and that they are willing to work with you. They are the only company I find who works with employees with such good benefits at the same time... Good Luck!
1200 lines per day for VR is extremely low.

With VR, a person should be doing at least 2000+ per day.  You're kidding yourself if you think you will find a VR job that only requires 1200 or less!


Beyond Text is extremely user
friendly and I've never had a problem making lines on it.  In fact, I made my min line requirements by the end of my first week with it.  I've been there going on 2 years now.  I find it very simple and a lot of things are automated as far as formatting, etc. 
Extremely low work load right now
Supposedly new accounts are coming on board soon.....I sure hope so!
I am extremely happy with Transcend and I welcome all the MDI
MTs to the group. Regardless of what you hear on this board, it is one of the good ones out there. Not perfect, but still very, very good.

The team really cares, and I have had issues and I can bring them right to the top if I need to.

E-mail me if you need more info. I do not like to come on this board, as sometimes it can be a downer. No offense to anyone.
Poor me?? Really now!
I have seen only one post that you could possibly misconstrue as a "poor me" attitude, and that was from a very close friend of mine who lost her home to a hurricane. She wanted me to go to work for OSi because she thought they had been very considerate of her circumstances (plus she wanted the referral bonus). I will say right now that she is THE strongest woman I know. She does not kiss butt at work or here on this board. She told the truth about her experience with the company. She has not said a word about anything other than OSi's support. She has never met any of the managers and does not participate in garbage gossip of any type on either "side." Does she gush over OSi all the time? No, absolutely not, but she voices her concerns and opinions with them, not on a public board, particularly in order to humiliate another person. I am highly offended that she has been attacked without cause. I used to work with her at a local hospital, and she is a joy to be around and doesn't go around with a hang dog "poor me" demeanor. There is never a dull moment because you never know what she is going to say next. "Poor me" - you don't even know who or what you are talking about. It is time to write something productive on this board instead of jamming it with bulls**t.
Yes, they do, but very poor IT
x
Some poor MT will take it though.
That's pretty bad.
LOL!!! Poor pud! ....nm
s
Poor pay

I got paid per line during QA but had to submit 10 reports at a time for review and then had to wait around for approval of each set before I was allowed to type again.  Sometimes I was idle for 1 to 1-1/2 hours after each set waiting for the go ahead.  Needless to say, I lost a lot of money that way. 


Not OP either. Just another poor

sap who hired on.  I think the statement is correct in that they only do overflow work, too. The account I was on was behind on discharge summaries for 15 days. 


 


 


This was extremely helpful! The DQS training is very inadequate. Thank you.
nm