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Keystrokes ER account

Posted By: Barb on 2008-10-22
In Reply to:

Anyone out there who works on a newer ER account that is on ExText platform?  At first we were on just one site and after we caught that up, we were placed on another site and told they were going to change us each week between the two.  After about 3 weeks, the hospital sent KS an e-mail stating they did not have enough work for all of us and that a meeting would be held on Monday to find out what they were going to do.  It wasn't until Monday afternoon that we were told we could work again.  Is this a normal thing to happen for KS?  By the way, we were never switched over to the first site which is a great account but have been left on the second site, which is not a great account.  Do any of you know if this account is only an overflow account?  It sure seems like that to me.  Also do any of you have problems understanding some of the dictators, or is it just me?  I would love to hear from any and all who would care to share their opinion about this.  Thank you.


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the account I'm going to be on with Keystrokes...sm
will pay by the line at 8.5 cpl. I will need to make 1200 lines/day. Good luck to me huh?
Keystrokes does. I am on an ortho account that is sm
busy, consistent and very well run.  I know that they are getting more of the centers with this group.  I have been there since February and plan on staying until I retire.
Keystrokes -ortho account

Does anyone have any info on Keystrokes ortho accounts?  Have you worked on them or tested with them for an ortho position?  What is the testing like?  Thanks!


 


 


What platform is Keystrokes ER account?
nm
Keystrokes Docuscribe Account
Did anyone out there get hired a few weeks ago by KS for a new account that is on the Docuscribe platform (the same one that MQ uses)?  If so, how do you like that platform and how is the account?  I am very curious about this because it stated in the ad that they will be putting a lot of new accounts on that platform in the coming year.  Please share your experience thus far.  Thanks a bunch.
Keystrokes New Docuscribe Account
I asked this question last week and would like to check regarding if transcriptionists who were hired for this account feel any better about it yet?  Last week there were a lot of negative posts stating too many ESL dictators that were very difficult and they were not able to produce a good line count.  Has it improved any for you?  Also, how do you like the Docuscribe platform?
I am on an internet account for Keystrokes. It is ortho but my
friend is on a clinic account that is internet for them.
Well then Keystrokes is getting some of MQ's account then. Won't be midsized for long.
x
Add Keystrokes to the list. I have an account with ExText. nm
nm
how is PT account with Keystrokes? Thinking of applying..sm
I have many years of ortho, PT, and PM&R experience. Just curious in regard to KS's PT accounts... the number of dictators you are assigned and length of reports..are primary accounts available?? Thanks for any information.
Keystrokes occupational health account.
Anybody currently working on this account? Care to share your thoughts... Are there lots of ESLs? Any other comments are appreciated.
Keystrokes does not overhire. There has been so much work on my account sm
that they are begging for overtime (and paying 1-1/2 times normal rate for it which is better than other companies that I have worked for!). One thing that no one can say about Keystrokes is that they overhire. They make sure we all have enough work before hiring more on an account. Yes, I have talked the owner about it so I got that information direct.

Also, I think the above poster is right. I think Becky is one of the owner's right-hand persons, her and Karen both. They are both very helpful, as is Jen who answers the phones and a few others.

They could get rid of the IS manager and a lot of us would have a party. She is horrible to deal with but I think is related to Lee or Jeff because she has been there a long time!
Does anyone know if Keystrokes has a neurology account? I just wandered about this.
Thanks
I am on a Lanier by the line rad account with Keystrokes. sm
I love the account and using a Lanier, even though I know it is old-fashioned. I also have an account with them that is by the line but uses a wav pedal, and even though I am on that account less often, it has a lot of work.
am on a Lanier by the line rad account with Keystrokes. sm
really? by the line?? is it more than 6.5? i may have to apply with them
I work on a Meditech account (not with Keystrokes)
and they have also prohibited cutting and pasting.  Just because it looks okay on your screen doesn't mean it comes out okay on their end, I guess.
I work on an ortho account. Keystrokes is just wonderful! They will help you in every way possible
and seem to really care about each person.  They have been very good to me and I am very thankful to have a job with such a great company!
Keystrokes just got an account with DocQScribe that starts in a few weeks. sm
I am set to apply there as the company I work for lost it to them. My supervisor was upset because she really tried to fix it but her boss did not care. So I am going to try to follow the account to keystrokes.
Keystrokes--Ortho account IC status. Anyone know what the pay is?? Thinking of applying. Thanks
nm
I just started with Keystrokes full time and am on a Meditech account. sm

I would not call it my favorite platform by any means -- I think it is rather slow and cumbersome -- but with the addition of ShortHand and getting used to how things are done, I am picking up speed and hope to be at my normal level soon.   One of the pluses to Meditech is that you can access the patient's chart and see other reports dictated, plus lab reports, x-rays, etc. 



That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
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