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Serving Over 20,000 US Medical Transcriptionists

LOL, I have to laugh, as I just lost my acct to Spheris Global (India). nm

Posted By: too funny on 2007-09-26
In Reply to: They are an excellent company if you are an Indian - MT. If you are in India and not MT, they will trai

xxx


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I hated it there, they sent good accts to India (spheris global). nm
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I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
nm
Just lost a big hospital acct who had EMR but went
nm
So, what happened at WMX with the rad acct that was lost
xxx
My MTSO who was charging 15 cpl lost acct to
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This hospital started in July after WX lost another, larger acct.
Currently, the acct is always out of work. Perhaps they will be sending more work WX's way now.
It is not just a slow time....they lost a huge acct and moved many MTs to other accts.......
nm
ad - "multispeciality clinic" - the acct they offshore to India
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I would suspect that with the name Global in the title, its probably India...dunno though.
nm
Anything Global or International prolly involves India or Philippines. nm
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Only thing Focus has in US is payroll & recruiter. All mgmt., IT & acct. operations in India. nm
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Well since MT stars is global you will see Spheris, Medquist, Diskriter, etc. posts sm
so if your going to be unemployed because of offshoring that is to bad. The majority always think of India when it comes to offshore but the Philippines, Australia, Europe, etc. also transcribes.
SPHERIS IS IN INDIA!!
Spheris is now offshoring to India for sure. They have an office there. I think it is a shame that they cannot treat the US MTs with the respect that they deserve, leaving us to wonder how to feed our family and pay the bills and the next thing you know...WHAM!! you find out they are in India!! WHAT A LOSER COMPANY!!!
Just went to look at Spheris India and it seems they

Spheris, India, etc. sm
They have really stepped up sending the work to India. I noted it slowly happening last year. At first, when you asked where a certain account went, they would lie to you and then find out later it went to India. As the year went on, they really became blatant with it. I quit in December because I couldn't make a living on the crap I was having to work on and sometimes, I was lucky to get the crap!

I'm sure the major changes will include a pay cut. They're good for that. Worked there for 6 years and there was at least 3 big pay cuts across the board, not including losing the good accounts.

I left them a scathing exit survey and they still sent me a letter wanting me to be rehired!
does this have something to do with Spheris India? nm
xxx
Please notice the OP was SPHERIS INDIA and NOT
On the US Spheris' web site for application of an MT position, notice this at the bottom of the page:

***Spheris adheres to the requirements above as we strive to maintain consistency and fair hiring practices***

If you bother loading in all the Flash players on Spheris India, you will see THAT is where the age restrictions are given.

No intelligent person could ever believe the US side would blantly violate US hiring laws as to put such a restriction on the US company's web site.

I have nothing to do with the company. I am just amazed at what people will contrive others into believing by not paying attention or investigating the issue at hand.
cbay is spheris' India company...
claim they have over 4000 employees, but the MTs are in India...

that was reported in the advance health magazine.
Spheris India. See Message Inside.





Coimbatore has the potential to become one of the largest Medical Transcription (MT) centres outside the US due to the advantages of a large number of student population and health care knowledge available in the city, according to Mr Suresh Nair, CEO and Managing Director, Spheris India Pvt Ltd, Bangalore, and President, the Indian Medical Transcription Industry Association (IMTIA).

The Industry, which now largely depends on business from the health care institutions in the US, could also expect to secure greater business from the hospitals in India in the coming years as the health insurance business that drives the growth of the MT industry is set to gain greater acceptance among the people here, he said.

Addressing the media here, he said the MT industry in India currently employs around 20,000 people and compared with other BPO activities such as call centre jobs, the attrition rate in MT sector was less. The size of the business generated by the MT industry annually in India was estimated at $250 million that was a fraction of the global MT industry's business volume of $12 billion. In India, Bangalore, Hyderabad and Delhi were prominent centres for the MT industry but now the business is seen shifting to smaller cities such as Pune, Kochi and Coimbatore. The industry is witnessing a 50 per cent annual growth in the country.

He said though the US health care sector generated the largest volume of business for the MT industry in India, other countries such as Australia, the UK, West Asia and Singapore offered good potential. He said more than 50 per cent of the medical transcription work was done inhouse by hospitals in the US and this offered more opportunity for growth.

Mr Nair clarified that the medical transcription work was moving from the US to India not because of any cost advantage but because of the growing shortage in the availability of medical transcription personnel in the US. There was an estimated 10 per cent annual decline in transcriptionists capacity every year in the US because of retirement and inadequate number of new recruits joining the profession there.

He said it was estimated that India requires addition of 10,000 transcriptionists every year to cope with the demand. Apart from the Philippines that had traditionally competed with India for this work, others such as Sri Lanka, Bangladesh and Pakistan have joined the race to get their share of the outsourcing pie. There are signs of South American nations and countries in the West Indies setting up capabilities in this field.






He said there has been a gradual migration of companies in the industry from larger cities such as Delhi, Bangalore and Hyderabad to smaller cities such as Pune, Coimbatore and Kochi in the last two or three years. In the last twelve months, three or four MT companies have moved to Coimbatore from Bangalore. Powered by the growth in broadband connectivity, there was also growing trend of transcriptionists working from home that offered tremendous employment potential to women.

Mr Nair expected Coimbatore to have 5,000 medical transciptionists in the next 18 months. Asked about the safeguards the MT companies have put in place to get their fee for the work done from clients abroad and to pay their employees here promptly, Mr T.P. Prabhakaran, CEO of Pradot Technologies Private Ltd, Bangalore, which also has a unit here, said the companies entered into contracts directly with the hospitals and also obtained part of the payment in advance. The MT companies have established their presence in the business and have strong relationship with their clients.

Mr Nair said a trained MT could earn up to Rs 10,000-Rs 12,000 a month, and this could go up to Rs 15,000-Rs 20,000 after two years of experience.




© Copyright 2000 - 2006 The Hindu Business Line


Spheris sends most work to India. SM
They are most certainly NOT a company to work for, if you are a single mom.
if I remember correctly, isn't that Spheris' India department?
Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
Article in local paper about Spheris and outsourcing to India
Franklin-based Spheris Near Top of Medical Transcription Business
BY SHARON H. FITZGERALD

In today’s world of Palm Pilots and voice-recognition software, you might think the need for medical transcriptionists is waning. You would be wrong. Franklin-based Spheris employs more than 5,000 medical transcriptionists worldwide and is looking to hire more as its service to more than 200,000 physicians at health systems, hospitals and doctor groups continues to grow.

The world is changing because the demand for electronic medical records … is very high. Certainly there are some technologies being tried and adopted, such as speech-recognition technology or systems where the physician is required to key in his or her own information. Those are still in their infancy and hold some promise in the distant future. But for right now the work-flow habits of physicians and hospitals and the need to see many more patients and process them more efficiently is driving the demand for what we do to its highest levels, explains Harry Shaw, Spheris investor relations.

In July, Spheris was named No. 7 among the nation’s fastest-growing healthcare information technology companies. The designation was by the publication Healthcare Informatics, which also ranked Spheris 28th for total revenue. The company is the second largest in the medical transcription industry.

Spheris’ growth is in no small measure due to its December 2004 acquisition of HealthScribe (also known briefly as Avicis), which was No. 3 in the field. While terms of the deal were not disclosed, Spheris gained a workforce of more than 1,800 transcriptionists. About 1,500 of those employees work at a centralized facility in Bangalore, India. Thus, says Shaw, the transaction gave Spheris a much-needed global perspective.

To service this increased demand that’s out there, having enough medical transcriptionists to do the work is a real challenge to the industry in general. One way to tackle that increased demand is to tap the resources that are available globally, he says. One of the neat things about having an operation based in India is that a lot of dictation is done at the end of the day after hours. So we get a lot of volume that comes in late in the evening, and if you follow the sun, that’s the morning time for India. They’re just starting their business day, so we can route a lot of volume that we get late in the day to India when transcriptionists are just coming to work.

Shaw says the fact that Spheris owns its international facility and employs its workers rather than subcontracting differentiates the company from similar businesses. In addition, all Spheris’ medical transcriptionists in the United States are either full-time or part-time employees of the company.

With more than 3,500 employees and additional sites in St. Petersburg, Fla., and Sterling, Va., Spheris depends on high-tech global systems to quickly turnaround client transcription. Here’s how the technology works: Spheris provides clients with a server and whatever voice-capture system the client prefers. That might be a hand-held device or it might be a phone number the client calls. Shaw says fulfillment shops ensure that the client — as well as transcriptionists — have the hardware and software necessary to do the job. Following a patient encounter, physicians and other healthcare providers dictate details such as patient history, diagnosis and medications prescribed. The voice files are sent to a data center in either Franklin, St. Petersburg or Sterling, then passed out to transcriptionists.

The technology play is critical for a company of our size, and it’s one of the advantages that we offer in terms of cost savings, he says. He acknowledges, however, the continued existence of sneaker net, with some physicians continuing to speak into a tape recorder; then tapes are picked up at the office for delivery to Spheris.

Most of Spheris’ U.S. transcriptionists work out of their homes, where they usually receive digitized voice files over the Internet. Spheris offers the client a variety of templates, or the client may have its own format. Turnaround time is 12 to 24 hours, Shaw says, although stat service is available.

As it is known today, Spheris is the result of a small Franklin company called Total eMed, which purchased the much larger EDiX from IDX Systems in June 2003. The resulting company was branded as Spheris. In November 2004, the company completed a recapitalization in which two private equity investors, Warburg Pincus and Soros Private Equity (now known as TowerBrook Capital Partners), acquired ownership. The management team, led by President and CEO Steven E. Simpson, also invested and continues to lead company operations.

Asked if an IPO is in Spheris’ future, Shaw says the company will take a cautious approach to that. We want to make sure that we stay disciplined around the acquisition of HealthScribe, making sure that we’re fully integrating all aspects of that. … We do have a growth strategy in mind, and that certainly is an option down the road.
how horrible but Acusis/DRC outsources to India, just what Spheris will do with that easy account. n
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Older posts about them have the MTs bouncing from acct to acct and not being able to make
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My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
Global Transcription IS a nice small service, has a good rep. Superior Global has Indian conn-
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Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
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Sure, have lost patience, never lost sense of acting
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Global Transcription Services is not Superior Global.
nm
How was your acct at Amphion? I have a HORRIBLE acct...

I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion.  Did you find that you basically only had 1 or 2 dictators while there or did you have more?  Of course, I would not mind doing him occasionally but can't do this all day.  I will never be able to make any money, especially at the line rate that I am being paid.  I have 2 children of my own and 3 of my sister's children in my care.  I cannot afford to do this everyday and don't know what to do.  I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work.  I do not want to have to find yet another company and start all over with them to only find out that they suck too.  Any suggestions?


QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
India, Michael. The MT world is going to India. Wonder why? nm
!
thanks for the laugh!! - nm
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who's got the last laugh now ?

Ive been an MT for 13 years. I was an IC for 10 years, and a FTE for a local hospital for the last 3 years. I came back from vacation in June to discover my lovely boss was interviewing companies to outsource the MT department. He lied to us - told us not to worry - and then a month later our union received the '60 day notice' letter and we were out on our assess. I took a job as a unit secretary - and a $5 an HOUR paycut along with it, working 3-11 and alternate weekends. Am I crazy to do this. Well yes and no.  I now have unlimited O/T, I'm keeping my awesome union benefits, building toward being vested in 2 more years, and just landed an IC MT job doing guess what: MY OLD JOB. The company that outsourced us hired me. I plan to rake in the bucks in the AM and do the b.s. job at night. 3-11 is half the work as a day job - plus you get the shift differential. Wish me luck ! Joanne


*l* = laugh...nm
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You are not alone - I have 25 yrs exp and some want to pay me 7 or 8 cpl. I just laugh and say "
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Thanks for my first laugh of the day!
nm
Better for your well-being to laugh than to cry
I for sure would understand if the tears fell, tho.
Laugh is on you..
Full-time job pays $24/hr. Can take up to 12 weeks PTO/yr. Work at home. ALL equipment covered by company including internet.

Part-time job pays .11/cpl.

TRUST ME, I'M A LOT HAPPIER THAN YOU ARE LOL
sorry, just had to laugh at that
I've posted on here for years and no one has ever accused me of being a recruiter or management. Just thought that was funny. Um... no, definitely not. My point was that they try to keep the accounts balanced well and avoid overhiring, so you may be well qualified and still not get a call back if the accounts are well staffed already, so don't take it personally.
Should I laugh or cry?
http://www.bharatbook.com/detail.asp?id=71846


LOL! Thanks for the laugh:) nm
nm
You can either laugh or cry,

OMG - Thanks for the laugh!
Tarnscription.  I know you didn't mean to do it - but that is actually the PERFECT name for this junk sometimes.  Tarnation!!!  LOL!
Thanks for the laugh :)
I don't proof what I post on here, but your response is totally hilarous. If only they could drop in at 4:30 and start my super (hehehe - yes I purposefully spelled that wrong) :)
LOL thank you for the laugh nm

Thanks for the laugh.......nm
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Okay, this made me laugh.
I worked on Vianeta years ago, and I have never been able to figure out why people who WORK on it can't SPELL it. It's a 7-letter word, how hard can it be?
Thanks for the laugh.. That was great..

Don't make me laugh
Don't let my ego get in the way of facts? How about, don't make such an assumption?

I didn't disagree with your original post, just suggested a different 'take'.

Well, at least I can laugh at my typos - sm
some of ya'll seem to take them way, WAY to seriously. (And to hopefully avert any more flaming about being sloppy in my work, I'm TALKING ABOUT silly little mistakes we make when we're dashing off quick posts & emails.) And do you really think my thread is actually TESTIER than some of the total ragging that's been going on whenever someone on these boards stands up and calls a spade a spade?
Not!