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Serving Over 20,000 US Medical Transcriptionists

Last 5 years downhill decline

Posted By: jazzer on 2007-08-03
In Reply to: Try 20 years here and still the same 7 cpl being - offered!!!

is what I have seen in the MTSO/working from home environment. I had an easier time finding a job (5 years ago or so) with half the experience that I have now. It is my opinion that a lot of this is happening because of the MTs coming on in this timeframe. Their education is not of the same quality for the most part. I cannot imagine learning this at home and being good at it. I had a hard school and it was still very hard when I had my first on-site job. As far as the overseas thing, call me hopeful but I'm hoping within time, it will decrease. Here's why: In my own experience, a US company is happy to pay me say 5 cpl to edit reports typed 100% overseas by say India. Now the quality of these reports is AWFUL when they get to me. The process to get them to me is this: They get typed by an overseas MT. Then they get edited by overseas QA. Then they would come to me for 100% editing (mandatory on every report). Imagine the delay of time this causes and how can they make a profit paying me 5 cpl to edit when its already went through at least 2 other people? Wouldn't it be cheaper, faster, less of a risk as far as quality and as far as privacy (as they don't have to abide by our HIPPA laws) to just pay a good US MT say 8 cpl to type it to begin with? Give it some time. We are all pioneers in this work-from-home career. No one has done it before. We are all learning as we go and our companies will learn as well. Eventually the cost of shipping vital information overseas with no regard for privacy laws will become more of a financial risk than it is worth. If my health records with my private info went overseas and my identity was stolen because of it, you can sure bet I'd be suing the MT company who sent it there. It sucks right now but here's hoping the good US MTs and QA will keep their heads held high and have a positive outlook for the future. :)


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Good riddance! They have gone way downhill in the last few years and do an awful job.
Thats why we fired them.
Decline.
I declined the offer. I was very insulted. I started averaging my lines & well 2 cents is horrible.
It was a gradual decline. Most of us were just in denial and
believed the stories. 
Agree with you both, this is how the decline of MedQuist started, sm
having to clock in and work set hours. I loved working for them before all that crap started.
They have gone WAY downhill...I quit
I just left SPI a few weeks ago after a year. When I first started back in February 0f '06, it was still Cymed and was a decent place to work. Then, a couple of months after the SPI buyout, my account manager quit, a lot of MTs who had been there for a while quit, and I got a new manager who just doesn't care and does not know what she is doing. She put us all in these awful work pools, making it nearly impossible to get a decent line count without working about 14 hours a day. I started getting nothing but heavy ESLs and lost a lot of money. They even screwed up my last pay check. Also, they demanded a lot of overtime, and would not pay us any extra for it. I quit right away and went to another company and am SO MUCH HAPPIER! I make much more money now and I am actually able to enjoy my days off and not have to worry about working!
You know what flows downhill?
The supervisors (for the most part) were just trying to make the best of a bad situation. I believe their hands were tied at SPI. But, starting from the top layers on down to the supervisors, everything was in such chaos, with no answers being given, no timely decisions made, no pre-planning, no standardization that, to quote Yeats (I think - correct me if I'm wrong) *Things fall apart, the center does not hold*, and no truer description of SPI/Cymed.
Downhill trend
Not that many years ago, only ITs had to supply their own equipment.

It's sad that the large companies expect MTs to foot the bill for all the equipment, especially with the trend of giving MTs less and less of the profit pie.

I mean, when was the last time an MT got a cost of living increase? Or profit sharing payouts? Or any of the other perks of being part of a successful, profitable business?

A carpenter that is self-employed SHOULD pay for his own stuff. An MT who is an EMPLOYEE should not. Simple logic.

Do you think physicians have to buy their own MRI machines? Do you think police officers have to buy their own squad cars?

The transcription profession feels like a sinking ship. I pity people who are only now getting started. The hey day of this profession is long gone. (Sniff. Sigh.)
Downhill, I agree
Nono No, the suck it up reply was not normal. Her behavior was so needlessly cruel and aggressive that I can only assume she is not a prima prime example of mental health. She might consider counseling by a professional.
Yes, I think you're right about expecting downhill with them.
I've been attempting QA with them and not only is the software slow with numerous problems for QA, but the reports I'm getting to QA basically need to be redone. I find it hard to believe that an MT actually typed some of the sloppy, full of error reports I've seen, and 4 cpl is not enough money to sit around redoing every report. I'm afraid I'm finished with this place.
Absolutely not, things just keep going downhill. NM
NM
Don't have mine yet either...agree with above post about company going downhill..sm
A constant lack of work since November.  One day we are working and then the next day we are told to sign off because of no work and to not sign in until they tell us. In total since November I have missed 17 days due to no work.  That is a lot of money for me.  Hard to get another job because I need my insurance.
Glad you're happy, that place has gone WAY DOWNHILL.
x
Didn't they partner up with an Indian company? Expect downhill from Dictaphone.
nm
I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.
Honda is 11 years old, 190,000 miles . Toyota was 15 years old and 279,000 superb
x
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
30 years - this WAS my career. The last few years you guys have ruined it.
You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
See if you'll be producing more after 30 years of MT'ing and at 50+ years old.
I don't think so. My income increased every year also, until I reached age 50 and 30 years of MT'g, been downhill ever since.
It wasn't tough 5 years ago. Or 10 years ago, yet
How to you spell
G-R-E-E-D ???

All the shifty, dishonest, greedy pigs in this country belong in JAIL.
Did MTfor 10 years; QA for 2 years and now
doing editing of speech/voice recognition.  I find all three to be very different.  MT you start with a blank page or a template, QA you have the whole document and you need to give a good quick read and check for correct name, MRN, formatting, and all blanks, etc., and if you know the MT you do not necessarily need to give the whole document voice to typed - editing is a whole 'nother thing.  From what I have seen so far - you have a document and you cannot count on anything being correct - you need to change almost everything in some cases - which is more difficult than a blank sheet as there is a lot of deleting and it is confusing.  It can be helpful because some of the medical words are in there and some of the drugs can be correct - and although I have found easier on the wrists some days - still very, very difficult.  You must match exactly voice to type because you cannot count on anything to be correct - JMHO
I think it just boils down to years and years of
If you kick a dog often enough, it's going to not only turn on you, but other dogs as well. Even though I made more money as an in-house MT, our managers were the worst. All greedy, self-serving women who lied, cheated, and made their way up the management ladder by stepping on those of us who worked under them. They created hostility, distrust and ill will in the office by pitting MT against MT (I suppose they figured it would keep the MT's from turning on THEM!), and the suspicion it bred created a hostile workplace like no other. I finally couldn't take it anymore and quit to work at home, for less than half the money. I'm lucky - I have an employer that at least treats me well, even though the pay stinks. But from what I've read here, that isn't the norm at all. So it's little wonder so many at-home MT's are ready to chew someone's head off. They're tired of being lied-to, cheated on line counts, disrespected, and at the same time expected to produce more and more work, with little to no mistakes. So it's little wonder we're all a mite cranky.
Some of us have been at MDI for years and years. Why should we have to start all the way at the bot
x
2 years ago
I worked as a statutory employee about 2 years ago and quit after about 6 months or so because I got a better offer. The people were nice but I ran out of work a lot. Also they still have me on their mailing list as a stat employee. Obviously they still don't realize that I haven't worked there in almost 2 years!
4-1/2 years for me too nm
 
9 years.
Nmsg
Over 7 years, OTI
x
18 years.
I have no idea what is happening for others or new plans or anything.

I've just gotten started. I didn't ask about any of that -- I just know what I was given.
Been with them 8 years
9 cents a line - NO RAISE
A little over 3 years. (NM)
..
been with MQ for eight years and
never heard of such a thing, is this new/old/specific to your office ????
Doing this for 20 years
I had one hospital in Florida I worked for and they started out at 15.00 per hour, but the more you typed, the more you made. Their line counts though were based on 55 characters with spaces so it was very easy. If you typed 2000 lines per day, you got 20.00 per hour, and then for any after that they paid 8 cpl bonus, so the average monthly bonus was 1500.00. I made 65,000 for the first 9 months I worked there. There are still hospitals paying 12-21.00 for in-house work. In-house would be really the best way to make any money. I went to working at home because of illness. I made last year just under 50,000 but it nearly killed me because it was 7-days a week and up to 18 hour days. Now, I have seen ads for LPNs (1 year of study) making 15-20 per hour, and in most cases the admissions employees in hospitals make more than we do transcribing. Salaries for at home people have gone way way down since I started working at home in 2000. I've seen ads for 6 cpl for people with over 10 years experience and as long as people continue to take those jobs, the other companies won't pay us more either. Used to be we got overtime as well, but now they are going to lines per week basis and will let you work extra, but with no change in the line rate. It's really rather sad how the trend has been.
I get 10 cpl but have known them for years
/
About 4 years ago...
problems getting paid. Not sure if things have changed since then
I have been with OSi for just under 2 years

 


OSi isn't the most popular national around, which is basically why I just keep my opinions to myself, but . . .


I have a very simple account (lots of normals) as my main account.  While it isn't really challenging, even at 7.6 cpl as statutory I make plenty of money.  I have run out of work on my main account a number of times, but I have 2 backup accounts.


I am never hassled by QA or my coordinator.  I pretty much work when I want, have no line requirements or day or time issues to deal with. 


I have been very happy there.  There are bonuses at least monthly, and that adds to bottom line.


Go for it. 


IC MT with 8 years exp.
I have been working an account for the local ER for about a year now at 12 per line.  Now they have over-hired in house, and I am only called when they get behind.  I am looking for part-time or p.r.n. work that will either pay this or at least get pretty close.  Any ideas? 
YES for 6 years now.
My dear friend, if a person is mad, they can express themselves on whatever grammar they want to express themselves. Since there are rules and regulations in this forum i am not using any foul words to hit these very evil people. You can rant whatever you want but the things in my Post is always the truth.
Wow, 14 years. They must be doing something right! NM
xx
I also have been doing this for 25 years and all

Accounts Payable.  All my accounts are large teaching hospitals.  Maybe a small hospital would work with you, but a large teaching hospital doesn't have time to mess with that.  It doesn't matter if you tack on a charge for paying later than your invoices says, or whether you offer a discount for paying early, they STILL pay on their own schedule.  Which is fine - I know how it works.  I just go ahead and make my invoices net 30 days because I know that's how they pay anyway.


Now a doctor's office - that's a different situation and yes, they will be more accommodating.  But I prefer acute care myself, and I prefer a teaching hospital, not someplace that does appendectomies and delivers babies and that's about it. 


18+ years
she probably thought you might get her preferred job.
OTJ - 19 years. nm
 
OJT - 28 years.
x
OJT - 15 years
*
Been there for a few years..
and I like it. There is always lots of work with few slow times, usually just around the holidays. Pay is direct deposit and always on time. As an SE I get no pay raises but line rates are structured to higher line counts bring you higher line rates. I really have no complaints as they pretty much leave me alone to do my work. Hope this helps!
It's actually been going on for years
Posts crop up pretty frequently about them not paying actually.  Personally, I worked for them about 3 years ago and had great difficulty getting paid.  Many others were having trouble at that same time as well.  Again, over the past 3 years, most of the posts I've seen about them on this board are about them not paying.  I can't remember now what exactly their e-mail to me said, but it was along the lines of as an IC, I would get paid when they were ready to pay me and that there was nothing that said when they had to pay me.  Of course, I had stopped working a few days after the paycheck didn't show up. I think it took about 3 months or so, maybe 4, to finally get paid.
6 years?
I thought they had only been around since 2001. 
6 years?
My guess is that she means she's been doing medical transcription (not necessarily for FutureNet) for 6 years.
I did that years ago along with the law. They said
they would take it under consideration and never did it. The state now knows and they are going to sock it to them.
I did both for 4 years
I made MUCH more as an MT. I was paid $20 an hour, but that does not mean much when you have a few MTs who are sloppy, lazy, do not have a clue what they are doing, or the ESL dictator is practically speaking in their native tongue on some days! I had to literally retype parts of many reports at times. Too tedious. I would rather just type my own work and be done with it! To each his own. :-)
17 years here
I was just offered 8.5, and I think that's as high as I'm gonna get offered.
Been doing this 25 years, and it seems
like is all going backwards. With what is being offered out there now, it feels like I am being set back 20 years and I worked hard to gain the knowledge and put in the years of experience. Wish I was in a position to get out of this field altogether at this point.