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Serving Over 20,000 US Medical Transcriptionists

Listen to your second thoughts

Posted By: Been there on 2008-07-25
In Reply to: Call me Desperate! What would you do. - dd

As an employee, if your line counts is low for what ever reason, this puts your health insurance in jeopardy and happens too often. I would stay as IC.


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Don't listen!
Trust me, honey. If you want to find out about OSi, you don't need to be reading this board. All of the "ex-OSIers" get on here and criticize OSi for trying to weed out the bad employees and become a better company. They make assumptions of upper management when they really have NO IDEA. Then they wonder why THEY aren't invited to the home office parties or why OSI doesn't take their "parties" on the road. Well, I'll tell you why...because OSI doesn't want people like them at their parties. Would you want someone that does nothing but criticize you to come to your parties? I think NOT!

If you're really interested in working with OSI, this is not the place to research. OSI is a wonderful company and they treat their employees with respect. Some will tell you that OSI shorts them on lines, OSI gives the easy dictators to their "favorites", and so on and so on, but if you believe that then you're just as ignorant as the people saying it. OSI is growing VERY rapidly and will only continue to grow. If they really were doing all of this stuff, there's no way they would be where they are today. So--don't listen to all of the nonsense on these posts. It's nothing but a bunch of unintelligent people getting together to complain because they have nothing better to do with their time.
Well we know what it is really like and if they want to listen to em, then they
are passing up a great opportunity.

I am happy here. I guess that is all that counts.


You don't listen
You are not understanding. I was never told that they weren't hiring. I was told she was too busy to hire. Didn't you read my initial post??!! Also, there were many other things going on besides that. Like I said, I am not putting their business in the streets, just a fair warning. Oh, and by the way, I am not an MT.
Yes, but 100% listen
so it is really a cut in pay for me.
Don't listen to them...sm
I've used Meditech with rad before and averaged $25/hr. Just depends on how lines are counted, etc. You know how it is. It all depends on the company/client.
That's not VR. On VR, you have to listen to
every report the whole way through and make corrections throughout the report, and there are generally a lot of corrections to be made because VR isn't what it's cracked up to be. VR will never be able to go straight through to the client without a complete listen/edit. I think you're thinking of QA, not VR (voice recognition reports). QAs fill blanks and/or do full listens/grading AFTER the MT has already either transcribed or fully edited the VR report.
Listen to this
I just got to work (am on the West Coast) and all of my accounts are packed full of work. This after nearly two months of famine. I am not complaining, just amazed.
don't listen to these people
find out for yourself. There's a whole lot of MTs at MQ that have been 'around the block' a few times and have been w/them for years. MQ is the biggest for more than a few reasons, one being that they have more to offer.
I just don't want to have to listen to the whining when this happens, as you know it will. nm
:9
careful what you listen to
You might want to find out from someone who knows.  Call the office, check what the TAT log says.  There is work, they have been doing overtime on many accounts.  If that person posting isn't working, it is because they aren't trying to.  There was just an email sent around that if you account was slower you could do a different platform, etc.  Can't blame the company for this one - blame the one who sits back and waits for the company to come to them.  Don't have to, too many others who are stepping up to the plate!
You should listen up to Listenup.

Listen, there is some truth to some of this
I just left spheris. I do not have anything bad to say about them. I simply woke up one day and decided to give my notice without having another job. I left 2 weeks ago, and today I accepted a job offer. I simply did not like working for Spheris. Nothing bad to say, but the reports I pulled for samples from India had a lot of typos. Whole pages were crossed out and medications spelled wrong. That is the truth. I often wondered how do they reach 98% accuracy. I really do not think the MTs in India could maintain 98% quality. My guess is they probably are not required to maintain any accuracy, because every report I pulled was really, really messed up.
Teletrak? did anyone listen to the
tapes on their site? They have voice files right there to listen or download.
I agree... but listen sm
The big nationals who underpay and push things through... nobody hires them anymore except for the most impossible hospital accounts. They are not going to last very long. Also, the best thing to do is for the companies to demand quality MTs and editors, pay well and take less profit, get better paying accounts.
Listen please. I've been at this many many
years. MDI is not DOING anything to you. I am confident they are not over-hiring. The doctors have to DICTATE consistently for there to be consistent work. It was just a few weeks ago with MDI that I didn't even take a day off for weeks as we were so busy. This morning, my accts are extremely low to empty. This business fluctuates, people, depending upon holidays, hospital deadlines, bla bla bla. Try to relax. It will not be this slow for long. I can tell you though, when the work was heavy, I felt almost alone out there -- very few people seemed willing to pitch in. I take the attitude to make hay while the sun shines. You newbies to MDI, if you'll just hang in there, I am confident you will be glad you did. Those that can't afford to, being this is SE status, you are certainly free to get back-up acct's with other companies for security. And don't neglect to talk with your liaisons, or even the recruiter. Let them know your needs/concerns. Things may look scary if you are new, but it is my firm belief that MDI will take care of you like no other company, and CARES like no other. Do what you have to, but I recommend hanging in there.
You don't want to listen to this poster.
Really, it would be decent advice--except that you don't want to have anything whatsoever to do with Softscript!  Try any other company but them.  This person posting is either SS management or has never worked for them. 
This person is management - do not listen to
them!! They most certainly will as it happened to me!! I did a great job, but took time off due to a family emergency. DO NOT LISTEN TO THE ABOVE POSTER!! PLEASE!! SHE IS KNOWN TO POST HERE ALL DAY!!
Thank goodness you are all starting to listen!!!
None of what was posted on the board was to stir the pot but rather save a bunch of wonderful MTs that are being messed with. It is so true and I would look for another position ASAP.
They said we couldn't have people listen in - sm
nothing at all was said about discussing it afterward, and we were told all things regarding this merger were supposed to be 'open & transparent', & that no one would be kept in the dark. We're all entitled to our opinions.
I see you didn't listen to my last post sm
TT MANAGEMENT DOES NOT GET PAID HOLIDAYS. They are SALARIED. That means NO EXTRA for overtime, NO COMP DAYS either. They work when they are told. I can't be told to work on my days off, but management CAN and they frequently DO work on their so-called time off. Given that I make more than many people in management at TT, I will not begrudge them taking off Christmas or New Year's or whatever pittance they get in the way of a holiday off. I know 3 people in management who worked yesterday, from home on their *paid holiday* so that those of us who were working had a go-to person. They have management around between 6 a.m. and midnight 7 days a week, 356-1/4 days a year, and tech support too. If this **** you off so much, GO FIND A JOB WITH A SALARY and get a grip! I have had a salaried job and guess what? Worked more hours in a year for less pay than I get on production. You just aren't bright enough to see the writing on the wall. How is it you MT when you can't read?
So, listen to this, you would rather continue to retype
a VR report for only 4 cents a line rather than train it where you could hopefully just zip through it? It will never improve as long as being deleted. Does that really make sense to you? You are paid 8 cents a line if straight, 4 cents if VR and yet you would continue to retype time after time?? Again, this is making sense to you?
so 500 lines/hr listen through & edit???
.
Absolutely - listen carefully!

Though not at Transcend, I have just recently been a victim of exactly the sequence of events and circumstances posted above.  It was sooo hard to keep my mouth shut, with a lead sending condescending, negative, accusatory, power-hungry, and just plain idiotic e-mails.  Just couldn't do it, wanting to have my side/opinion/defense known to all the blind CC's - management.  The power went to her head, and it was like being assaulted through e-mail on a daily basis.  When I made a suggestion, it was rudely shot down immediately. 


I wish I had though, because it was my demise.  It also was a damned-if-you-do, damned-if-you-don't situation, though, so I really still don't know what I could have done differently.  You have to respect yourself, you know?


Anyway, to the posters who said just keep doing a good job -- that doesn't really matter anymore.  There is no work ethic anymore.  There are plenty in line waiting for your job.  There is no one to help us.  We are at their mercy.


And to the suggestion, if you don't have resolution, go higher -- YEAH, RIGHT!!!  Management just LOVES that!  Look where it got me!!  That absolutely does not work anymore - so please, please just follow the rules and keep your mouth shut about everything!


MT LITTLE is just sharing an experience, you better listen to your fellow US MTs.
I dont know why even other countries can view this site. MT LITTLE is just giving a general warning to everybody concerned with the MT industry. Kasmir pls go home.
I am glad I did not listen to the nastiness of this board. Going to sm
Keystrokes was a good move for me. What kind of promises could be made? We do our work, we get paid. We know our pay rate from the day we are hired. We have a book sent to us that explains their expectations and our benefits. There should be nothing to have a broken promise about.
Listen, Howie, go back to surfing the net...
or recruiting more followers or however you spend your days. Most of your minions are fleeing the cult. Your lies are becoming apparent to even the most naive and foolish among the Evil Q MTs. About time!
I agree that QA is there to listen to blanks that the MT cannot understand...
However, there are times I see so many reports where people do not even try to find the blanks and think someone else is going to do that for them...I wouldn't spend hours finding a blank either but you made it sound as if you didn't even try to find the blank...obviously you are the type of MT who are not talking about so you shouldn't get offended...I don't think doing QA means your above anyone...you are there for an extra set of ears to see if you can hear a blank but some MTs take advantage of QA as a backup to not finishing the report...
Co I work for, large national, allows normals. Of course, you must listen
zz
You make a lot of good points. Listen up, MTSOs.
nm
Hi, Unfamiliar. An already typed report comes up on the screen. You listen SM
just as you always did to the dictation and hop the cursor along the sentences and down the page with the dictation, making corrections as needed, such as correcting formatting, names, spelling, and wrong words, correcting and adding punctuation, filling in blanks, and so on.

It seems to require somewhat different skills from straight transcribing--ability to read and decide what and how to edit fast and accurately are needed, in addition to the ability to listen and type. I have the audio speed cranked up at or close to maximum on dictators I'm familiar with and whiz through those reports. Some make more editing and love it, some make less and hate it.

But all produce a lot more lines editing than transcribing. My company pays exactly half the transcribing rate for editing, feeling the average person produces about twice as many lines per minute of dictation on our platform, but some produce significantly more. So when you see someone fussing about how she's going broke earning only 60% of her transcription cents-per-line rate for editing, it's possible that she's significantly below average in her ability to edit quickly. Or something else is wrong, because at current pay rates a competent Editor should be making a decent or even better living.
maybe we're hoping companies listen up when setting
next year's goals...


Short attention span, now listen closely
I have reached the age of retirement. I do not have children to raise. I have a husband who pays for the housing, the vehicles and I pay only small household bills as in gas and electric. I have no debts. That was not the case years ago but now is. I work PART time now, my choice. I do not have to work 2, 3 and 4 jobs, don’t now even have to work part if I do not want to. I have money in the bank, financially well off now and will get in almost $2,000 a month now on social security because of my strong earnings in the past. I do not have to struggle like in years past. What do you not understand now? As my daughter says, don’t hate.
All the old reviews say they're horrible. Listen to those MTs and choose another company. nm
x
How is editing for them? 100% listen, fill in blanks, lots of feedback
p
just my thoughts on it. . .
I'm glad we have somebody to take a second look since we live in a litigation-crazy world and, let's face it, most of the time the doctors aren't going to spend much time reading before they sign. Still,it seems these days our pay is based more on our ability to put all the commas and semicolons in the right place than our experience and knowledge of medical terminology. All I say is give priority to the important stuff and don't over-penalize for the petty things. Maybe some of the QA people are English majors, but most of the MTs aren't.
My thoughts...
You may only get to actually transcribe 3 jobs per day while you wait around for feedback. Once you graduate and are put into the expereienced team, good luck! Most shifts they offer are 3rd and the managment well I've found nicer people at the DMV.
My thoughts exactly. Seems like the ones sm
who have no work or similar complaints are the ones with the most misspellings and grammar dysfunction in their threads. And this is English!! Makes a person wonder what errors are made in medical terminology. It's better to have it pointed out by us than by higher authorities at the workplace. With all the offshoring done now, we all really need to tighten up to keep our jobs here.



My thoughts are... sm
That they actually have too many employees, not enough work to go around! Other than that and the requirement to have unlimited LD, they are great to work for with a very friendly staff.
thoughts
You sound like management. People stay with a company for many reasons. There is no company that is perfect. Someone asked for information and people gave generalized information, positive and negative, not with rose colored glasses. It's better to get some honest thorough answers than some generic snide remarks.
thoughts
The work is hit and miss. Sometimes they are begging for help and other times there is no work available. They shuffle you around from account to account. They have picked up more accounts, but this seems to have created disorganization. The quickest way to get any response is with IM or a phone call.
My thoughts .....sm
This is not an opinion strictly based because I work for Shapin, this is in general....

Yes, we all deserve the best paying rate. But with the economy the way it is today,it just plain ole' sucks! Its not the companys fault because they can't pay top dollar, I blame the economy. We cant even get a decent waged job outside of the home...

Also, I would rather take a lower pay and deal with a company that is very understanding, friendly etc.. Rather than dealing with those holier than tho MT's and QA's. Its not worth the headache anymore... And I at least know, that if something comes up, (personal/emergency) I know that Shapin will be understanding to the situation and I dont have to worry about being yelled at the next day for not being able to commit to the job etc ..

Now, as far as the whole outsourcing matter goes, whether we like it or not, it is there. It's everywhere. We cant do anything about it... Are we supposed to shut off our phone because our CS reps are Indian?? Now before I get bashed for bringing this up, I just want to say that No I am not in total agreement with it, but obviously they are here to stay and we cant get around it....

Thats pretty much my 2 or 3 cents.
my thoughts
I think we pass but when they see how well we did and how many years experience we have, the say we did not because they know we want/deserve good pay which they do not want to pay.  Just my thoughts.
here's my thoughts
I know I'll be shot down in flames for it but, here goes! :)

First, I think base pay should be premium with generous incentives for production, night/evening work, weekend work, specialties, and difficult dictators/accounts.

Second, I think there should be an absolute standard for employers: They scream they want quality and production at the same time. The only way to get this is to hire well seasoned, experienced MTs who have the production capability. I believe all students graduating from MT courses should have to work inhouse in a hospital or clinic (if that is all they want to do) before working from home. It takes too much time and energy to train them. The course is just more of an outline of what they'll need, to make them familiar with what they will see/hear in this work. It does not educate them and prepare them to be even entry level in most cases (I know what I'm talking about - I see entry level new hires).

Third, I think MTs should take notice and realize that not one single company is in business to give us jobs. It IS a business and it must be run that way. The hospital/clinic/physician is our client and we have to serve them. If MTs do not want to do that and work with their employer, they should simply work for themselves.

Fourth, I think MTs should actually take a professional attitude to heart. All of the message boards are full of the most hateful, catty, snotty, judgemental, whining people but they want to be recognized as professionals. We don't appear to be a professional group because we are not acting that way, speaking that way.

Last of all, we need to realize that the MT industry is not the only one changing -- all businesses are changing. It will not go back, it will not reverse, it will not turn about. We have to learn to adapt, change, and make ourselves necessary for the future. Doing the swollen chest/head routine won't get it. Complaining won't get it. Threatening to quit or unionize won't get it. Making a dedicated effort to be better at our work, difficult dictators and all, WILL get it.

Fire away! I've put on my fire-proof clothes and am leaving the building! Won't bother me.

JMO
My thoughts
I am not a butt kisser. You can do everything right and it still does not get you anywhere in this business. Been in clinic and IC. It is the same everywhere unless you are climbing the corporate ladder, which I am not and do not intend to.
Exactly!!! My thoughts exactly (sm)
That is what I am trying to say in postings above. It is OUR GOVERNMENT and BIG BUSINESS creating this issue, NOT American quality.
TRS Please Let me know your thoughts..

Okay, I am a newbie and I have taken a leap of faith to go with TRS, I have been on and off this board and see that there are some wonderful AND experienced MTs on here.  Any info you can give me on what you know about this company would be great!  I am a military spouse and we have recently gone from a two income house to a one, we just spent 5 years in Germany and we bring back a 2 yr old, a 1 year old and one on the way :)  Because of this I decided to go down the MT road for a second income to be able to stay at home.


Any information would be greatly appreciated!!  I am really just wanting to know I am going in the right direction.  I know there are plenty of 'better' companies out there, but I need to get my feet wet before they will touch me.


All comments are welcome!!!  Thank you for your time!!


V/r


Michelle


Second thoughts re KS

This week I was offered a job with KS on a new hem/onc account starting soon, which will use the Allscripts platform.  I actually did accept their offer, but after doing so, I am having second thoughts.  The company I am working for now has been very nice to me, but the hem/onc account I am on is a very difficult one with a lot of different dictators.  The new account for KS would not have half as many dictators.  The cpl rates are very close, but I am not sure I want to go through all that new stuff of learning a new platform, new dictators, etc. Has anyone else out there ever decided to stay with the company they are with even though the new account being offered would be much easier.


Would like to get some opinions regarding this.  Has anyone else decided to stay with their present national and not take the new job offer?  TIA


Second thoughts re KS

I posted a message on 11/17 regarding having second thoughts about going to work for KS.  If you did not see that message, would you please read it and tell me what your thoughts might be.  I need more feedback before making my decision.


Your opinion is appreciated.  Thanks.


second thoughts about TT

I have accepted a position at TT.  Now I am having second thoughts about leaving MQ.  I was so impressed by all the wonderful TT talk a few weeks ago, plus at the time being miserable at MQ so I applied.  Now my MQ work is getting better and now reading this post, I am getting nervous.  Worried about working 8 hours a day on the weekend, plus what if the work is worse than at MQ??? I am just getting nervous about the change, I hate change.   Just needing to vent, thanks.


Don't have second thoughts

Don't listen to the bipolar people on this board.  I swear ... one day everyone is praising TT ... next day bashing them.  These people are on a constant hormonal pendulum or something.  I have been at TT for 2 months now.  Aside from the insurance going up (and I'm willing to wait this out), I have been thrilled with TT and love the account I am on. 


Is TT having a few communication issues the moment ... perhaps.  They are growing very, very fast (sometimes you have to take the big accounts when you can get 'em).  They are great people to work for.  This will all even out ... they just need a little time and patience. 


People are crazy on this board.  One bad day and they want to throw it all away.  That is just not how life works.  It is like they are looking for an excuse to walk out the door ... anything.  Like the MT who totally misread an e-mail about when to page after hours.  She didn't even read it thoroughly (or correctly) and she is on here blasting TT left and right saying she is quitting. 


People act like they will just leave a job, start another tomorrow, and life will be dandy.  Changing jobs is stressful, and there is always somewhat of a loss initially whether it is PTO, waiting for insurance, or just taking time to learn a new account, creating normals, learning the names of the referring docs in the area, learning city names, etc.  This all takes time (which means money for us). 


 


These people who have a few e-mails that go unanswered or don't get answered as quickly as they should need to realize the GROWTH TT is experiencing, which is a good thing.  Have a little patience or bring your concerns to your supervisor. 


 


TT is an excellent choice.  I hope you enjoy your new position.  I certainly have. 


My thoughts sm
I have used both Bayscribe and Extext. I use Smart Type, can use InstanText, but like the ST much better (I am faster and more accurate). Extext is a Word client, Bayscribe is an internet platform.

I had trouble with capping the first letter of each sentence with Bayscribe. IT would not do it for me THERE no matter what I did. ADT info is easy to find relative to other platforms, but Extext is somewhat easier than Bayscribe. For ME, Bayscribe had too many slots that I had to put the mouse on and put my cursor there. I hate using my mouse and I feel it slows me down significantly. On the plus side, you get a line count of a document just as soon as you send it. That is wonderful, but the companies I worked for on it didn't pay me on that line count, it never matched. I didn't work for MDI at all, so I am sure it is different there. They have an excellent reputation and the companies I worked for do not.

Extext, if you know it, that is a plus. You won't spend any time fighting its ins and outs. I have to say that EXT is much more user friendly in the document. You can't number in Bayscribe, not the way you can in EXT, which is what you see is what you get.

The most I ever got in an 8-hour day on Bayscribe was 850 lines. The most I have gotten on EXT for that time was 1900 in more like 9 hours. Productivity was better FOR ME.

You are an individual and you have your own thoughts and needs with regard to a platform. This is MY experience. Now, if you really dislike EXT, go with the other. If you don't mind it, I'd say that was a better bet for you. Bayscribe is unweildy as far as I am concerned.