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Losing primary account.

Posted By: May be out of a job? on 2009-04-14
In Reply to:

What happens?  I haven't been working for an MTSO long enough to know (worked in house for the last 5 years).  Could someone please tell me their experiences?  I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions.  Any thoughts?  Please HELP.


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To losing primary account
Can you tell us which company? The moderators say it is okay.
Do you have a primary account - sm
or do you have to work on several different accounts? Do you get a lot of feedback during training? Did it take you very long to start meeting line requirements? Do they have decent insurance? Thanks!
It was when I worked at YOG -- primary account was 95% ESL. BUT, it's not so bad ...sm

Generally, a lot of times they say the same things in their review of systems and physical examinations, and you can make up little normals for each doc.   Tough way to get your start, though -- sorry.


By the way, I don't think most acute care accounts are that heavy in ESL, but a number of 70-80% wouldn't surprise me.


Good luck!


I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.

I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
AGREE! When my primary account went ISR........
I took about a $200 to $300 a month pay cut. Don't think this won't happen with this new system. Will soon be paying them for the priviledge of working for them.
Its my understanding your pay is based on your primary account sm
I didn't ask that specific question but that is how I understood it when it was explained to me.
Very low on my primary account with my FT job, but busy with my PT jobs. sm
Unfortunately, I need the lines at the FT job not only for the $$$ but to maintain my benefits.  Kinda scary. 
Losing account
Do you work for the company whose name starts with F? Have you received info on a new account yet?

I was very panicked last week when I got this news. I have settled down a little bit now, but also I have started looking.
Yeah, and I can bet that account used to be my primary because it rarely has work now!
nm
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
I suppose it probably varies with each account. My primary has been slow sm

since the holiday, but I am able to get my lines.  I'm hoping it picks up soon.


Hope this helps.


Not the OP, but some of us are losing our ExText account and
s
My primary account is a hosp in new orleans so I'm wondering if we'll have more charts in a fe
x
Transtech losing large account
Anyone know where it's going?
Transtech losing large account

I'm scared to say. But big.


Transtech losing large account

No, it's a chain of clinics.


Transtech losing large account
I think if you haven't been notified already, then it's not your account. You're safe.
Don't understand, are you in suspecting you are losing an account or QT closing? nm
.
Accounts going offshore or VR. They are losing large account SM
because the hospital(s) is going paperless.

I assume they want us all on VR, so they can pay us 2 cpl or whatever they are paying the offshore MTs.

You can ask to be put on a higher level account, however, there is no M-F on the higher level accounts. They want you to work evenings and one weekend day.
primary
My primary is on that list as well but we're still going strong and hard so not sure if I believe that or not. Also a local hospital is on it and I know for sure they don't outsource.
new primary

I was given a different primary once. It was a brand new account. I tried it, and really didn't like it, and when I asked to go back to my old primary they said that was perfectly fine and put me back without any hassle at all.


I have added another secondary a couple of times, without any problem as well.


That was my primary for 5 years (sm)
also and right after the first of the year *poof* into thin air.  It was a peach of an account...dang! 
They have several accounts. My primary
runs out regularly, but my primary has an abundance of work. 
I've had my same primary....
since I hired on almost 3 years ago and only had to ask for a backup account this summer. Other than that, I've not needed another account.
Has anyone lost their primary?

What happened?  How did your company handle it?  Did they even tell you?  Was anyone quietly pushed out the door only to find out later it was because their primary dropped? 


I feel like I am all of a sudden getting pushed out the door, and I know my primary renewal date is coming up shortly. 


Any thoughts/suggestions are appreciated.  Any signs that I should be looking for (both with regards to work itself and how I am being treated)? 


Thanks


Mine primary is internet
My primary account is all internet with no phone line. My secondary account uses a C-phone with a phone line. Some of their accounts are internet-based, and others use a C-phone with a phone line. I love them both.
Is this happening on your primary, as well as your back up
accounts? Have you called management regarding your situation?
I wish my primary paid by the minute...
No one ever seems to know what they are talking about on that account and they take FOREVER to get through a report. Some dictators will take 15 minutes to dictate a 50-line report because they are shuffling through papers looking up things or just saying umm..duh.. I also have one dictator who will repeat things constantly, sometimes repeating the same sentence 3 times! I'd be making about $5 more per hour if I were paid by the minute... This wouldn't be a good deal on my secondary account though. There are a bunch of fast talkers and mumblers on that account.
Can you give any hints as to your primary?
like initials or what type of hospital (assuming it's a hospital account) it is?
I love the company too. I have a different primary

account that has been running low, but just when I think I might need a backup account, the primary kicks back in.  I think these smaller companies are the way to go these days. 


I think it depends on your primary acct; sm
I've noticed some STMs give more leeway regarding shift windows, and usually it is based on turnaround time for your particular primary account. I think I would approach my STM again and ask more specifically, Why does STM X say this and you say something else? Probably you would get a clearer answer. It never hurts to ask.
so have them change you back to your primary.
nm
My primary had zeros for every worktype
about 1/2 hour ago. VERY low, espec last few days. :(
I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
When I worked there, I had a primary acct and 4 other accts. SM
Pay was okay. There is a site for MTs to get samples from different accts. You can also email other MTs on the same account and ask for samples. I left before they implemented the new platform, Cornerstone.

PS. I worked for MQ before Spheris, but I left before all the major changes took place. Of the two, I preferred MQ.
Further away you get from primary source, more chance for errors
But can you explain what you mean by true QA editing? Isn't all editing of VR true editing? Or are you QA'ing what has already been edited? Sorry - clear as mud I know. Hope you get what I mean.
My primary is caught up, but other accounts have some work. NM
xx
I am not losing anything as those
do not apply to me.
So after losing all that, what did you do? nm
X
My primary is even busier than usual and my back-up has been looking for extra help. Maybe time for
nm
They are losing their credibility, though.
We started that new account just a month ago and already fighting for work. I cannot do this anymore. I cannot be tied to my computer all day long just to get my line counts in. Does anyone know a good place to start with companies?
they are probably losing accounts or going to VR..sm
Have the attitudes of people in the office changed for the better? I remember the nastiest dispositions I have ever encountered in this business.

Good luck in your job search.
You have posting so much you seem to be losing it now
You are saying with a trust fund you would be able to make money on VR. Have you taken your medication today? Run along and say nite-nite to the grownups.
It's a losing battle
Or, at least, it has been for me. I got off on the wrong foot with QA where I am now and it has been drudgery ever since. Yeah, I was right in what I said and they were wrong or at least were not 100% right (a judgment call type of thing) but since then I get the crappy work, I get nitpicked on everything, and I think I am tagged 'the troublemaker' in general. I dread working now. Unfortunately, in this situation, if you stand up for yourself with QA you end up losing either way. You lose for the points being marked off and you lose for getting that label right out of the gait.
I'm not losing out; I have had my own accounts for
they aren't going to get anything better than they had with MDI.  Just not gonna happen.  Not everyone has the ability (opportunity, connections, know how, experience) to get their own accounts.  I feel fortunate that it has come easily to me.  I loved MDI but left because I made more with my own accounts.  If not for those accounts, though, I would have definitely stayed with MDI.  If i were with MDI now, in the situation today, I don't know what I would do...
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
I'm sorry the Heartland MTs are losing their jobs, but
why the outrage over offshoring.  They knew HL offshored work, yet they continued to work for the company.  Is it just know that you are losing your jobs that all of a sudden it matters that they offshore?  
Anybody else at Precyse losing $$ on taxes? Had

That's $281/mo loss of income last year due to both low work volumes and 50% line rate decrease with voice recognition.  The wave of the future is not to increase our earnings but to decrease.  They say the clients want ASR so they have to pay less which, of course, they take out of our pockets.  When the CEO sends around his Precyse made wonderful profits crap, I wanna barf.  Wonder how much of a pay cut he took to keep a client happy. 


They are losing their biggest and one of few rad accounts. sm
My manager told me that it will be gone by the end of the month. It is in NH.