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Serving Over 20,000 US Medical Transcriptionists

Loyal Transcend employee

Posted By: Jana on 2009-08-27
In Reply to: Give Transcend a chance - Liz McGrogan, former co-owner of MDI-FL

Everything Liz is saying is true.  I have worked for just about every transcription company out there and Transcend is the best by far.  Please don't be worried about outsourcing of work to India...that hasn't impacted my ability to get enough work at all.  A very small % is sent overseas, and this happens in almost all of the national transcription services.  They mostly provide us with 3rd shift coverage when there aren't enough American MLS to meet turn-around times.  The only thing that will keep you from getting enough work is not being willing to work on all work types and all accounts, or not wanting to adjust your shift/days to accommodat workflow.  Please try to keep an open mind and positive attitude about Transcend.  I wouldn't still be here after 8 years if this wasn't the best transcription company out there.


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If you are a Transcend employee

and tell us what you thnk.


RE: If you are a Transcend employee
I have read the newsletter and I understand what it says, and it did not say oursourcing was imminent.
RE: If you are a Transcend employee
An addendum: Outsourcing is not currently ongoing per the newsletter. That is the point I am making.
A Transcend ? re: IC vs. employee

Anyone here who's done both who can tell me what-is-what would be wonderful.  I have an interview coming up and was hoping someone who's been on both sides of the tracks can elaborate on the differences, the plusses and minuses with particular reference to this company.  I relish flexibility and not been hounded with Big Brother watching my every move so That aspect of IC is calling out to me, however there are so many benefits to employee status that I could use too.  I'll take whatever they give me just to get away from MQ but I was just wanting some info to think about over the weekend. 


Thanks so much !  


Former Transcend Employee
I worked for Transcend for a little over a year and had a very positive experience. I only left because I wanted to go into QA, and they didn't have any openings for an Editor when I worked there. I was on the eScription end of things and really liked the eScription platform, met a lot of terrific people who I still keep in touch with. They were very flexible with schedules and from what I gather by reading this board, pay more than average to edit VR reports (the VR drafts are very good, at least on eScription)and it is possible to get a great line count once you get used to the platform (it doesn't take very long, very user friendly). Good luck in your job search!
Currrent Transcend Employee
Transcend acquires California company's transcription biz - from bizjournals.com

Does the above information sound like a scam? (your words, not mine). According to my dictionary: Scam means:verb
1 victimize, swindle, rook, goldbrick, nobble, diddle, bunco, defraud, scam, mulct, gyp, con

My experience tells me you do not know the definition of the word/words you are so obviously using incorrectly concerning Transcend.
I am a current Transcend employee and think they are great.

Any new job takes time to learn.  Give it a little while longer and see how it goes, check in with your Team Leader, they can really help you.


 


Good Luck.


it is one thing to be loyal, but ..
you have bills that cannot wait and probably a family to feed.
And you will stay loyal to them while they RIP YOU OFF???

What kind of loyalty does such a business deserve from you?  That's the kind of attitude that allows management to rip off its workers in the first place.  Don't complain, be loyal to us, be nice, take those pay cuts and LIKE THEM!!  If you don't, well, you are DISLOYAL!!!  What nonsense. 


And trying to convince folks like you that there are some companies (many, actually), that don't deserve your misplaced loyalty is like teaching a pig to sing:  It is totally useless and really pisses off the pig. 


Take those rose-colored spectacles off and look at the world around you.  Just a suggestion, of course. 


Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


I'm an IC, I adhere to a close to set schedule, am loyal and the first day that I
hear employees get preferential treatment over ICs, I'll jump ship.  I am an IC because my husband has better health benefits and they are cheaper than my company.  We still have line counts to make just like employees and bills to pay, etc, plus we don't get vacation, etc, so need to work steadily just to keep up if we do need to take a day off or are off sick.
What do you mean not loyal to their employees? please give details

I would not want to work for a company that is not loyal, but in what way are they not loyal?


I agree 100%. People should know better, but those of us are who loyal will remain so.
nm
Loyal to scammers & sweatshop labor?
We all know they aren't the slightest bit loyal/appreciative/aware of, any of their employees. To believe that is to be REALLY naiive.
I do believe your loyalty is displaced. No MTSO or national are loyal to MTs
even though they claim to be. Loyalty is earned just like respect. This is a business just like any other business. If one company cuts pay, takes away health insurance, etc, why should any person or MT be loyal to that company? If promises are made and then broken or lies are told, why should any MT be loyal to that MTSO or company?

On the other hand, yes, if the MTSO or national and their people take care of the MT and provide her/him continuous work flow, as promised, pay on time, and work together with an honest and respectful relationship, then, yes loyalty should be mutual and reciprocating.

For you to just come on here and claim MTs should be loyal to company is very improper of you!

Ok, those are my cents worth! Have a good night!
TransTech is not being loyal to their MT's, so you have made a great decision

The pay is always on time, but the paycheck continues to dwindle, so makes it easier for TT to pay their MT's, for sure. 


It is so depressing that TT mgmt/lead/sups/tech/in-house clerks, etc. have absolutely no LOW PAYCHECKS. 


They have VERY MUCH OVERHIRED; however, they are losing MT's at about the same rate, but they don't care, because there are newbies that will work for practically nothing to get a start, and all they have to do is make a phone call to TT and they are hired !@!


MTSO not loyal friend, relative. Best not to treat
ms
lots of office problems, not loyal to empls, unworkable








.
Also, if MTSOs want MTs who are loyal, hardworking, and take great pride in their jobs by truly ....
dedicating themselves to knowlegdge and producing correct, Grade A reports, then how about paying us as the highly-trained, skilled, hard-wokring, tecnical, workers we are....we are expected to always stay abreast of every medical procedure, drug, medical instrument, operatative procedure, and special procedures, in every specialty (especially for those of us doing acute care and surgical, also radiology/nuclear medicine), we must update references, computes, learn new platforms, train our ears to decipher the SLOPPIEST, LAZIEST, RUDEST dictating physicians, not to mention all the various dialects and accents from all over the world, have superior knowlegein grammar, punctuation, and style....there are highly-paid executives who cannot keep up with what we do, honestly. We have sold ourselves short for way too long, back when I first came home out of hospital, I was lucky to get 6.5cpl, back in 1994, doing all acute care, had 7 different hospitals, we were one of the first live systems. I was out of work, and after getting my associates, being a part of the AAMT (who never helped me personally), 28 years of in-house training, radiology, surgery, etc., it took me months to get someone to pay me what my knowlege/dedication/experience warranted, I still had MTSOs offering 6 and 7 cpl......what??? and I am an IC right now! I finally found an MTSO who is paying 12cpl, and I work my tail off for her, love the company, but I still believe by and large that we are being fed CRUMBS OFF THE TABLE. How do I know? I have a friend who has a company with 75 MTs, I see what she bills and what she pays, and I also know what other companies are making off our backs. Not all MTSOs, to be sure, but most. And remember MTSOs, a lot of us old-timers who were trained in hospital and college, are going to retire, if you want to attract really good young MTs for your company, you had better take a better look at your bottom line and what you are investing in...IMHO!
I've been loyal to MDI for 13 years and planned to finish my career here. I
can't even begin to express my dismay, disappointment, and feeling completely blind-sided and slapped across the face by this after a decade plus of Dorothy always saying she had too much integrity to EVER offshore, and now she's going to be in charge of sales and marketing TO offshore.  My mind is still reeling.  So not sure what you mean by loyal.  The MDI I've known and been loyal to for over a decade no longer exists.  Now I've just been left sitting here stunned wondering how she could do such a 180, or if it was just a facade all along. 
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Statuatory employee versus regular employee....
Can someone tell me the difference between a statuatory employee versus a regular employee?  My company offeres IC or SE status....I am confused about whether switching over the SE would benefit me more than IC status that I have been for some time with them?  What are the benefits and disadvantages of being an SE versus IC?  Thanks for all of your help!
They hire both IC and employee. I am an employee (see message)
and I have full benefits. I am very happy that I came to work here. I came as a statutory employee from a large company. Everyone at MDI has been great to me.
Depends on if you are employee or statutory employee (sm)
Employee, 8th and 23rd of month
Stat. Employee, 15th and 30th month
Diskriter - Anyone go from their employee to hospital employee with them?
Thinking about giving up on being their employee and applying for a hospital employee position through them, they have one in PA right now that looks good.  How is it for scheduling?  Do you keep your line rate or get whatever the hospital pays? Who manages those accounts, is it the same PM and DR that are on the other ones?  I have DR and feel like she doesn't have a clue what she is doing and it is so annoying, but I just don't have the guts to let the company know she needs to step it up a notch because the transcriptionists are not happy under her.  Are QA the same people or through the hospital.  They have 1 QA that is constantly asking us questions on doctors and format, things we should be asking that QA person.  Annoying that new people move up to QA but people who've been there 2 or 3 years get treated like dirt and jumped account to account.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Only employee and statutory employee..no IC
nm
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
As an employee
I average about 8.5.  They have an incentive if you type 12,000 in a 2-week pay period and that's not too hard to do on their system.  Plus they pay higher on the weekends and at night (which I do on a split shift).  I also figure the benefits are worth it because they use United, which I like the coverage in my area.  All in all I am happy with them and I really like my team leader, that's a big plus to me.
Is this IC, SE, or employee?
nm
Yes they do, also employee and PT
positions were available when I interviewed 6 months ago.
Every employee is different.
I have found OSi to be very flexible.  I personally do not work weekends.  We are required to work holidays if they fall on your normally scheduled days; although, getting paid at 5 cpl extra.  You can also request holidays off, which has never been a problem for me.  I have never been denied on a request.
IC vs Employee
You will pay more taxes as an IC because of SSI, whereas as an employee, you do not (your employer pays half of SSI.)
You said you are an employee? Where?
Where are these 4 companies that pay $8K a quarter for bonuses?!?! Please, do tell!!

And provide enough work for you alone to do that much work?!?! Please, do share!!
When you are an employee, do you
If so, you are better off being an employee. Otherwise, the so-called self-employment tax cuts heavily into your earned income credit. It did for me at least, without having made a huge amount of self-employment income.
You can owe as an employee also

If you filled out your W9 form and put down for 10 dependents you would also owe or if your marital status changed or your deductions changed.  All I am saying is that people think that because their employer is taking their taxes out for them they are not paying their own taxes.   When you handle your own money, you just have to be structured enough to take out what an employer takes out.   See your paycheck before and after taxes and see the percentage you are paying.  When you get a tax refund that is YOUR money that the government has had for a year.   You just underpaid.  You can also overpay as a business owner or an IC and get a refund.   But with the amount of deductions I have, I will never go back to an employee full-time as I would lose another 20% to the government and not ready to give that over.


employee or IC.
 
IC or employee?
I just checked their website and it states they only hire employees? It is possible to be an IC with them?
Yes, you can be IC or employee, nm
nm
Employee
Their platform is very productive and they offer full benefits to full-time employees. For that they do expect you to work an employee schedule as they try to have the coverage issues worked out. There have been some growing pains with work flow, but my experience has been they have been resolved quickly and certainly nothing chronic. They do not pay for spaces but I took that into account negotiating the line rate. The efficient platform and getting paid for headers also helps offset the spaces issue for me.
Is this as an IC, or are you an employee? nm
X
They must be as I don't do employee (nm)
@__@
Sorry.. Employee, soon to be EX, at MDI-FL..

Definitely need to clarify that.


Pay for IC vs. employee

I'm interested to learn the average difference in pay between IC and employee--such as, if as an IC I earn 9 cpl (65 char with spaces), as a regular employee what would be the equivalent?  I'm guessing about 2 cpl less, so it would be 7 cpl as an employee.  I don't need insurance though.


Thank you in advance!


 


IC vs employee
An employer generally pays about 20% in benefits and overhead for each employee which includes medical insurance, paid vacation, income taxes, 401K, equipment, fringe bennies.   So yes, in the example you gave it would equate to about 0.2 cpl.
Employee only. nm
xx
Are you and employee or IC? (nm)
/
An employee. nm
s