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Serving Over 20,000 US Medical Transcriptionists

MTSOs are the bosses; MTs are the employees. There is no friendship involved. nm

Posted By: RealityCheck on 2006-01-09
In Reply to: Another thought - Anon

nm


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And why do MTSOs treat ICs as employees? nm
x
Sure you do, if you don't have a close friendship with
Don't be fooled.  It has been said here before that the office staff are all pretty much related in one way or another, and they are.  So why couldn't those working at home be close friends and relatives too?
Bosses
As an IC, I am my own boss. That may be where your problems arise.
leads/bosses

Hi, Thanks for your input. I did get a chance to read it before the deletion. I am searching again __________. I really wish I could find a place, where the pay is decent, with benefits, enough work and where the staff responds to account related questions. I am so tired of testing, thinking I have found the perfect place and then....................... Sorry just needed to vent a little.


Have a good Day!


Now our ILPs can be our bosses!!
Search the archives here, nothing but grim reaper news. This is an Indian company who wants to control it all in India.
I am going to thank my bosses for my paycheck sm
I work for TT and another, PT IC job so I am not totally sunk with taxes. One way and another, I have managed to put the 2 schedules together and survive, both my energy and my time. TT is sending out a thank you gift check. My other boss called this morning to ask if I had gotten my card because I had not thanked her for it, and she gave me credit for having the good manners to say thank you. No, I have not been to the post office to pick up my mail, but today for sure.

I told her she didn't have to do that, but that I really appreciate it. She said that THEY appreciate ME, and this was a pleasure to do for me. WOW.

I really, truly feel that this has been the best year of my MT career. I have cleared $40K and I have not worked myself sick as I have in the past. I have been able to pay every single bill and on time. I could have asked for TT to pay part of my internet, but I have not bothered because of the IC situation and my taxes. I have benefits through them and the security of knowing that if my appendix were to rupture, or my gallbladder go gangrenous, I am covered for that whereas I used to worry a lot. I have eaten anything I wanted to all year, plenty of good, fresh vegetables that have kept my energy up and my weight down. I have had new items of clothing, but my tastes are not for high-priced things.

I sit here today in a warm house when it is below zero outside. My hands have typed for that. I have warm, newer clothing including some new heavy socks for my ever cold feet. My hands have typed for that. My frig is reasonably well stocked and my pantry is full. My hands have typed for that. The dog's cookie jar is full of treats and she is a happy little thing. My hands have typed for that. I was able to be generous with children this Christmas and with a dear friend in need. My hands have typed for that.

I count myself very very blessed. I am busy with MT and QA work, and keeping my house by myself, which was an adjustment after my wonderful daughter left for college. I am busy with a handful of wonderful, loving and caring friends. I am so busy (and frankly happy) to sit and complain about what I don't have.

I know that many of us are going through some very hard times. We are not different from other industries in that way. I look at some of you talk about eating out for entire weekends, or buying expensive gifts for your families at Christmas. I listen to complaints about the price of food and whining about the price of Triscuits, when that isn't food. I wonder where your heads are at. I wonder what your priorities are. I wonder why more people don't have an attitude of gratitude. I had to find that attitude and keep a firm grip on it. Guess what? I had more and more to be grateful for!


So glad you got paid!! If the owners and bosses come here

to read what is being said...well... I think that is sad.  I get a picture of them sitting at their desks laughing about how difficult they can make our lives just on a whim.  Maybe I am wrong but why did they wait until you were at your wits end over this?  Sad stuff.


 


 


Work is abundant. Bosses are great!
They are very flexible with your schedule and they pay on time. Emdat is easy to learn. I was diagnosed with a life-threatening illness and they worked with me. They assured me I would not lose my job. I got on when I could, and for that I am eternally grateful. I have since left but I know if I called and asked for some work, they wouldn't have a problem. :-)
It's time to get involved in

politics and vote for the candidates who have a plan  fixing the health care mess. They won't bother if we just sit on our thumbs and wish for a miracle. The corporations are right up in their faces with their needs and wishes, we need to be also.


 


 


The hospital involved
used at service with work at home MTs, for one thing. It was a complex case, but several people at several levels did not follow rules and regs.
Too many companies involved & they sm
will make the choice not to deal with unionized workers.  There is no law forcing any company to become a union shop and I doubt seriously any of them would.  That is why a union cannot work for transcriptionists.
I was not involved in any posts at all, but ICs
I am not interested in ICing at the moment, but those who do IC work have the right to be upset at this who work as supposed ICs, yet let their employer -- note that I used this word intentionally - they let their employers dictate the hours to work, the lines to produce, and hold them to a set schedule. This is the polar opposite of what an IC is. When MTs do not realize this and happily accept these illegal working conditions, it ruins the IC marketplace for the rest of the ICs. One company gets away with it and the next one follows suit.  That's how we got in the mess we are in today. When an IC says yes to a set schedule set forth by their employer, and is told how many lines to type, etc, it is 100% an employee position - the MTSOs just get their cake and get to eat it too, by having MTs, women, at their beck and call as employees when they have no legal right to do so. Everyone loses - the ICs, the MTs and the other MTSOs who are following the laws.  The more ICs who are ignorant of the situation, the less true IC positions will be left. Our freedom to work as IC is literally just about the last perk most of us has left.  It should not be taken away by fellow MTs who have not a clue of the laws and how it should be. So, yes, its a very very important issue and one that we should all understand and support, whether employee right now or IC.  It impacts our entire industry.
Jay Vance is involved, so it must be good.
x
Dislike it, too. Much too involved, too many choices, etc. nm
v
Man, the testing for these services is involved. nm
nm
seems a little *helium* involved in this response..sm
geez, not to mention some pretty snitty answers.
Yes, I know. Our hands have been tied. I'm sorry for all involved. :( nm
.
I usually would not get involved in this type of conversation, BUT...lm
Your reference to the Mexicans doing work the US citizens do not want to do is WAY off the mark. If the wages were as they used to be before US employers found that the Mexicans would work for lesser wages and be happy, US citizens WOULD do the work. The same applies to the MT work - were it not sent off shore at a ridiculously acceptable and low wage, MTs in the US would be much happier. With such an attitude, I fully predict that the poor class in the US will rise to meet that of other third-world countries - and your attitude about oh well, that's just the way things are now is exactly one of the reasons this type of working condition is being allowed to happen here on our own soil! Working for a foreign employer is a choice that few US MTs with good work habits and skills is willing to make - and that, in my opinion, should speak volumes! Just because you are willing doesn't make it wrong for others who do not. Just my opinion!!
I wasn't involved in the thread and don't
know what you are talking about, but we do have freedom of speech.  You can vote to get a post deleted by clicking on the blue vote/moderate button.  It takes 10 votes to get post removed - not 10 votes from same person though. 
How did Transtech get involved in this conversation?
nm
You needn't be so smug. I'm not involved at all, other than reading
It takes no guts at all to come on and cheer for your company - any company, and even use your name.  Kudos to you, and mgmt will be tickled.  It does, however, takes guts to come on here and post, even anonymously, about negatives with a company, any company. I would assume from the postings that the person you are trying to "call out" is a current employee. First of all, you all know that even Larry reads this board regularly, along with all his "eyes" as in MTs. They even discuss it via interoffice email.  Second, if said employee is complaining currently about certain issues that are causing his/her unhappiness, he/she will be easily identified by the postings. Its a no brainer.  Then Transcend will be all over his/her butt, threatening whatever they want to threaten.  I am an ex-employee with Transcend, and I even have to watch what I say regarding my 100% total negative experience, as I don't want them honing in on me, either. Finally, it is just so ignorant to make blanket statements about any complainers who are "vague" as being job-hopping malcontents. I can assure you that one thing that bothered me BIG time about Transcend was how they treated me differently, as in preferential, as a new hire compared to what was supposedly required on hire, i.e. working set shifts, etc. After I was hired and not happy with a set schedule, I was allowed to do what I wanted when I wanted to.  That info alone will identify who I amt to my account supes.  I was shocked at getting that preferential treatment myself, and that had the opposite impact on me - it made me wonder who WAS getting what and why! And you act as if thousands and thousands of happy Transcend employees are reflective of the health of the company. It is a tiny company in the big picture. When I hired on, I had the impression Transcend was HUGE - right up there with MQ and Spheris, but there are only a 300 employees? If that? Larger than a small MTSO, but nowhere near the volume of the big guns.  I also had an account that had mandatory overtime - mandatory, while others had no work, etc. Just wasn't my "fit", but that doesn't mean I'm a job hopping loser MT. Quite the contrare'!  So, lighten up on the poster who has graciously told you over and over that he/she doesn't want to post details, and get off your high horses!  One can get bucked off easily when riding too high! Or hit in the neck with a branch!
why does this matter so much to you? Are you personally involved or affected?
It seems like you are being vindictive.  This was all 15 years ago but you are dragging it up over and over.  Perhaps you are jealous of how she turned her life around. Have you never made a mistake?
Past posts said they involved the owner. nm
s
Tapes? So there is shipping involved too? Yikes nm
dd
I think I would not stage an accident where a rope around my genitals was involved. sm
Obviously, I wouldn't be around for the embarrassment, but you'd think he'd think about his family.  I am sorry he is dead ... and really sorry that it happened under such freaky circumstances.
No, we did not give out information. No court order involved. sm
Obviously, TT was able to look at the information provided in the posts and determine who they FELT were making the posts.

No information has been given out by MTStars on this situation whatsoever.

Move on.

Moderator

They are cruising for a bruising! I got a check from another co when the labor board got involved
NM
I completely concur. Find a good one, or move on, quickly. No loyalty involved. The don't sm
have any to the MTS.  NONE of them.
Oh for sure employees, but not too often for statutory employees. Sorry for confusion.
x
Attn: Any Transcend employees or former employees
I have been offered a job with Transcend, but I am not completely sure about it yet and I need some input from you guys.  I have read positives and negatives regarding this company but alot of it was pretty old information.  Can anyone give me some recent feedback on them?    Thanks very much!!!
Becoming certified, anyone know if there is more money involved in being a certified MT versus non
certified.
They have IC and employees, employees get benefits.
Good company. I am very happy there.
Does anyone like it at Precyse? New employees? old employees? nm
nm
And what about the MTSOs that ...
yell and scream and write nasty emails just because they happen to be in a bad mood? And that goes for some QA people I can think of too. They don't know or care to be civil. I suppose the double standard would apply here though. Only the peasantry should be given psychiatric tests?!
MTSOs?
Is this the correct board for me to ask a question of other MTSOs? I'm new to these boards.  Thank you. D
MTSOs

Thank you!  I have been in business 12 years and, if you can believe it, I have never implemented any guidelines for acceptable error rates from my transcriptionists.  I have 19 transcriptionists and am finding that I need to do something to make them realize that they can no longer be lazy and just figure, oh, Dell will fix it.  We have reached a volume of work where I cannot fix lazy transcription problems any longer.  I am unsure how to go about this?  What are various ways to figure out the allowable error rate?


Thank you for all the help you can provide!  D.


MTSOs

I currently do offer a three tiered pay scale where the transcriptionists work their way up -- but I nevertheless find so many things they simply are not looking up or aren't sure of themselves and so will put question marks.


Do you know how the nationals figure the 98% accuracy? That's my real problem, I don't know how to go about figuring the 98% accuracy. 


Good luck on getting that big account!!  We have a large one starting on 02/01 and I'm nervous that with the sudden increase in volume I won't have the time to QA the way I have to now.  In my area it is hard finding really top notch transcriptionists -- the couple I am having trouble with have been with me awhile and I've tried and tried to train them but they lack self confidence and don't THINK about what they are typing -- hard to teach that THINKING skill!!!


Who are the top 5 MTSOs (most MT's)? nm
nm
To all MTSOs...sm

I am just curious.  I am sure it is very hard for MTSOs to find dependable, well-trained, honest people that work their required schedules as it is hard for dependable, honest, hardworking MTs to find companies that pay well, when they are supposed to, and have decent accounts and availability of work. 


My question is where are you?  I have close to 15+ years experience in multiple phases.  I have been burned by 2 telecommuting companies already.  I have been employed with this last company for over a year.  I thought they were great but over the past 5 months or so things have began to have turned sour.  Plus absolutely no benefits are offered.  I can handle not having any benefits as long as everything else is good. 


I have been skeptical to change jobs but things have just gotten to where I am completely dissatisfied. 


If any MTSOs are hiring, I would be happy to take any test, send resume, etc.  I just don't want to be burned anymore.  I love this profession but times have changed.  But like I said, it is hard for the MTSO as well as the MTs.


MTSOs
My opinion, I think part of the problem is with offshoring and the fact that offshored MTs can be paid less, therefore dropping US MTs pay. According to a lot of posts and my researching, MT pay has drastically dropped over the years and it's not getting better. Maybe if the MTSOs would post on what changes are happening on their end that makes them lower hire-on pay, that would help. From an MT standpoint, it seems that MTSOs are dropping MT pay but still lining their pockets, which is not a fair assessment, but that's the way some see it. We work hard and have to have a pretty much ongoing education to keep up with the medical terminology. I know some with 20+ years of experience are very frustrated that they cannot get a decent line pay. I don't know what MTSOs can do to make the situation better. Not all MTs are unhappy with their situation. I am very happy with the company I work with, although I do miss the statutory status and bonuses that I previously had at MQ, but times are changing and we have to adapt, and no I DON'T like it! Anyway, this is just my opinion.
MTSOs
I figure, it could get worse and for me, it actually has, so I try not to complain too much, but it does get frustrating and I try to look at it from both points of view, even though I'm not an MTSO and never actually owned one myself.
MTSOs
In the last 5 years that I have worked for an MTSO, I have seen a lot of changes in these companies and the way they treat their employees. When I first started working from home for one, the pay was good. They didn't bother you. They got your work to you...their were benefits. Now...with more experience and even certified, I get the run around too. Take a typing test with 20 minutes of dictation. Like being certified isn't good enough? My biggest concern is the fact they need to rethink how work-at-home employees should be treated. They tend to group us all together and try to treat us like we work in an office. It just isn't going to be the same. We obviously made this choice to work from home for our families. We give up a lot working from home, but they try to pretend that we should pay the same dues. The fact that they NEVER EVER CLOSE is a big one. Not to many companies out there make their employees work all hours, all days, all holidays with NO!!!!! reward for it. No thanks, nothing. They expect you to work on Christmas day in your home where your family is celebrating, perhaps 5 - 10 feet away and not participate?

For instance, I had to work last Christmas (and trust me, I've paid my dues on holidays). But it was a new job, so I had no choice. Sure I started late. I spent the first 2 hours celebrating with my family, opening presents, etc. As soon as that was over, I got on here and started working. I made my line count well before my shift was to end, but I got the mean e-mail about not working.

I think they need to get real. We work from home. We don't leave our problems at home when we go to work. Sure, you have to separate home from work while your working but I think they need to treat us with a little respect. Perhaps realize that we sacrifice for a reason instead of pretending that our reason doesn't exist.

Maybe they should take a clue from Google on how it treats its employees? Man I would just love to work there!

I feel so frustrated in this occupation lately, that I don't know what to do. I get the run around myself. Scheduling interviews and putting your whole day off for it and then the recruiter doesn't call!!! But e-mails saying sorry can we reschedule? NO, we can't.

I've seen and done it all in the last few years, offshoring, holidays, bad employers, horrible bosses. Its been a long time since I enjoyed my job.

Sorry if this runs on, but its late (since I have to work late shift to compete with the overseas people because they work while we sleep!) but I'm tired. Time to go to bed!

Here's hoping that something in the future happens and once again, our jobs are great and we brag to everyone about it!

This is what I believe about MTSOs

Most all of them are probably offshoring work secretly or not.  They overall don't respect their MTs.  They offer baloney rates.  They lie through their teeth.  They offer steak and deliver animal chow.  They punish all MTs supposedly because of the faults of a few MTs.  They keep tabs with countless instant messages and phone calls to keep their ignorant little children in check.  They are constantly running ads because they can't keep good MTs. 


How can any industry survive with this treatment?  I think almost every one of them is offshoring whether they admit it or not.  What other explanation could there be?  It can't be simply because the MTs put up with it.  There HAS to be something else behind it.  MTs as an industry don't put up with any more crap than any other type of employees.  BUT the MT industry has a way of offshoring work with nobody the wiser, unlike other industries and I think that is what is behind the whole sham. 


MTSOs

The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves.  Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!


 


MTSOs

The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves.  Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!


 


MTSOs
Shutting down the in-house hospital transcription department. Given the names of Alliance, Transcend, and Central Transcription Services. Not much of a choice. I need benefits. HELP!! Any information appreciated.
Those MTSOs
should spend the time making their company better instead of pretending it's so great.

You just wonder about people!
MTSOs and others
From what Im reading here on this board there are definitely some less desirable companies out there to work for.  There have been warnings many times on this board about these companies.  Its a vicious cycle it just keeps coming round and round, same company different month or week.  It could be that recruiters for these same companies keep posing as MTs and hooraying about what a great company it is, lots of fuzzies and smiley faces to reel people in.  Then, those very same people that were reeled in come back here to complain.  Heres a clue for ya, if the company is not talked about on this board its probably one of the rare ok places to work.  If you see too much bragging about a company then red flag- guess what, its a sneaking low down recruiter people!!!
if you ask me, MTSOs - sm
can cut corners by doing their own hiring and eliminating these recruiters.

with over 30 years experience I have said no to low-ballers because I started 20 years ago on production at - guess what - 8 cpl.

My personal favorites are the 'difficult' (and they know it) accounts that offer 7 - 8 cpl and claim commensurate with experience.

uh - run that by me again, and this time with a straight face, please.



JUST SAY NO, GIRLS. We can put them in a corner, too.



MTSOs
I work for 2 different services, one pays 10 cpl with differential for any weekend and holiday work typed. The other pays 9 cpl, but is very easy clinic work. These people who complain about not making any money on 9 cpl just aren't keeping their butts in their chairs.
MTSOs
Boy, you are correct!  I used to think the horror of horrors would be to work for someone who was not an MT.  For the past 10 years or so it seems that more than likely the strings are pulled by the suits who probably can't even type.  There are also those MTs who have sold out' and managed to get into management and they are just puppets for the suits so poor MTs have few anymore who will stand up for them. You are loyal to your MTs and chances are most of them reciprocate.