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My account doesn't have a template, I created my

Posted By: stroker on 2007-12-19
In Reply to: Keystrokes and templates question (sm) - SP

own.  The header/demographics is manually entered, though I have a template that has all the required information and I just fill in the blanks.  I DO get paid for that information. 


 




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Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
The account I am on doesn't
 
Ask for the raise if the account doesn't pay links. You may be sm
pleasantly surprised. I did and got it and it made all the difference in the world to me. I talked to my lead who said that most accounts pay links and only a few don't. Those are all accounts they had for a while, she said before they knew to charge for them. All new accounts include them, which is great. I love working for Keystrokes!
That doesn't mean it's not a problem account for the company (sm)
It's sometimes in the company's best interests to let an account go if they're too demanding or whatever. Hardly reason to start a panic like they're losing accounts.
No. This company was created by SM

the same people who ran Omnimed after they sold to Dictaphone.  They waited out their noncompete and started this one.  Sounds very similar to Omnimed from the posts I read. 


I used to work at Omnimed and I think that was the lowest pay I ever received from a transcription company in my whole career.


 


Not all are created equal..
It is not accurate to lump all VR programs in the same category. While I'm sure there are horrible programs out there with companies that don't really care about whether the VR program works for the MTs that is not true in all cases. Like the other poster, I love VR and would never want to do anything else. There is no way that you can do 350 to 400 lines per hour on straight text; it is something that is not hard to achieve with a good VR program combined with a company that doesn't allow just any dictator onto speech. Of course you have to proof the document 100% - I don't think VR will ever be able to recognize everything exact but there are very minimal corrections to make. Maybe that is currently the exception and not the rule.
Macro already created
There is a macro available that will do this for you - you can obtain it at Productivity Talk, it is one of Ed Weber's wonderful macros.
New COO at WMX. Job created just for him, didn't exist before sm
Lots of new hiring at WMX.  Me thinks JC is probably behind this, recruiting Spheris/Edix people over there.  I will always thing of that scum bag service and Edix, one of the worst, ever.
Well I emailed the person who created it
This is a positive group that is not meant to harm TT. She will do whatever is best for the group as a whole. I don't know her at all because most of us are anonymous but I have confidence that she will do the right thing.
Templates are created by the IT people or

The MT usually does not have access to these things.  In my day, we had to put in a request and hope to heck they got it right.  Plus, we had to wait a while.  I think they're called dictionaries (templates) believe it or not.  It has been about a year, and I don't miss that system at all.  Clunky, slow, and lost many of reports due to it going down in the middle of typing.  Grrrr.....


It's a mythical title created by the AAMT to get yet another fee out of us
Ask any doctor what a CMT is. They have never heard of it.

Well, there ya go.
Webmedx created rumor mill

I am aware of Webmedx acquiring new accounts.  And I will attend the meeting so I can hear how Webmedx cares about its employees because they make it what it is.  Any my quality is what I say, and I have never missed getting my linecount until recently when there is no work available to do to meet my linecount.  I have worked endless hours, overtime, stat calls on unscheduled time.  I have contacted my STM and discussed this on several occasions.


 


I am not posting unreal fears.  These are realities.  The rumor mill has been created by Webmedx and their lack of communication with their employees. 


Most of us do not have much template work.
So, in other words, work is mostly template work, not straight typing. That explains it all. No wonder. :)
Keyboard Template
Send an e-mail to Info@N2NTrans.Com and I will send you a copy of the Meditech keyboard template.   Jeff Smith
template lines
I just recently gave notice to a company I really liked because of that.  Sure, I have 1,000 lines but when half of those are at 3 cpl it is just not worth it.  What irks me is that is still takes time (and time is money in our business) to download the templates, change what the doctor wants, insert things, etc. and then I get a lousy 3 cpl for it?  When I started with them it was not like that and I can see a real difference in my paycheck with the change.  I will miss the work but can't live on that pay.  
Does anyone know what template lines mean?
Thanks!
They'll work with the report being created in front of them...sm

With all the times I've had residents, PAs, or NPs dictate sentences, erase them, start again, erase them, and then end up saying go back to where I said [fill in the blank] and put [such and such] instead, I can't see a machine being able to correctly interpret all that.  If they work with the document being created in front of them, they can fix all this stuff as they go along. Just highlight the old stuff they want out and replace it with the new stuff they really wanted.


I can't see the computers picking up medication errors, dosage errors, incorrect dates, new operative equipment, being able to correctly flag right/left, or correct spelling of cc'd physicians' names. Most likely there is another program running with it that would do a pop screen for amoxicillin 5000 mg tid to question it. Physician names are probably in a pop up screen too. Of course, it's not going to correct everything but when the COX-2 inhibitors were taken off the market do you think a human could go through all 5,785 charts to find the people who had been prescribed Celebrex to call them to tell them to stop taking it? Of course not.  It's not a matter of IF MT's will be replaced, it's already happening.


 


 


I think the template info should be included
My reasoning is that I believe part of the reason line counts are dropping is, due to automation with computers, expanders, etc., MTs are able to produce greater lines in less time than they were able to produce on typewriters. JMO (but I really don't think it's JMO, I think it's a fact).
yes, you are paid for template insertions
for the nit-picky stuff, huh?
Template/normal Question
Has anyone ever worked IC for a company who didn't pay any of the template characters? For example, I have many templates that are full of normals (which we have to go through and change around to suit what the doctor is saying - or we have to insert information here and there), but we are not paid for the normals.

Needless to say, this actually slows us down a great deal and keeps our line rates much lower than it would be if there weren't normals in there.

I hadn't ever worked for a company that didn't pay for this, so I was wondering if this is typical outside of my limited experience.

Any insight?
How does a company know if you are using a template you made yourself?
I don't think they can, can they?  If the doc dictates an appendectomy and I have the procedure in my Expander and pop it in, how does the company know that?
In my experience, the only deduction is for keystrokes already in the template.
That is how I am paid - only for the Keystrokes I actually make.
I found a template while randomly googling - sm
While I was researching Meditech I came across a website for a company, I don't remember which one, that used it and had a template with the F keys on it.  I think it was for Magic.  Good luck. 
Transtech pays for all the headings in the report template, such as those in your example, and they
all the demographic stuff that is inserted into the header and/or footer of your report. A heading and not the same thing as a header. The only thing on a report that you are not paid for is the hard-coded header and/or footer at the top and bottom of the document that has the facility name and the spot for the patient information to be inserted.
If you have horrible platform, do not get paid for headers, footers, template data, etc.,
even though it might take 3 or 4 minutes or longer to edit that stuff, you are going to take a big pay cut.  This program was designed by idiots.
Spheris Canada...Applied on line per instructions but problems with template...

After completing page 1 it flips to page 2 and asks you for to choose a State...obviously I'm in Canada (for which page 1 had that option).  I am hoping this did not screw up my application. 


I am very experienced so I am sure they would contact me...Checked out their web site and there is only a general inq # to call. 


Is anyone working with the Canada (Ontario) Division...is it all through US head office....any insight ?


They have created a new position that pays hourly. Anyone know what the hourly rate range is? NM
xx
TT doesn't pay for spaces or ExText doesn't
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
That doesn't fly - KS doesn't offshore
nm
He doesn't trust VR, or doesn't trust his MT to train it correctly?
Or perhaps his MT(s) has/have been filling his head with horror stories about VR and how it is a lawsuit waiting to happen?

Personally, I don't see any reason an M.D. would not trust a VR program, unless he's seen the products of a report edited by a less than competent MT who didn't do their editing job appropriately.


Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.