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My apologies. I just assumed, which is horrible. sm

Posted By: KS MT2 on 2008-02-12
In Reply to: Well excuse me. I AM a KS employee and - I agree

Do not base communication on your lead. If you are not happy, call Becky at the office. There have been changes and they are listening to suggestions, which is good. My lead is NOT the best but I have an easy account. I always call the office or email BB if I need something. The response is immediate. I bet you are on an account with my lead (HIM). Email if you want as I love to network with other strokers.


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Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.

That was not long ago. Ads run every 2 - 3 months.
I assumed ...
they were from another planet.  Seemed to be a whole different way of thinking than what we find here on earth in good company management.
Assumed you were American..
which makes it more sad that you expect such poor quality of your very private personal medical records and others as well, not to mention the lack of privacy in another country. Go figure!!! No patriotism whatsoever. Shame on you.
She never said she was a wannabe. You just assumed.
nm
I assumed they would remain the same until 1/1/10
And then who knows whether those who chose to stick it out will have a pay cut...or if they'll even have a job at all.

Not sure legally because we're under contract until 01/01/2010 if they can tamper with or wages until then. You can bet once that magical day approaches, IMO, the cuts will occur. DEEP cuts.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
 
Assumed she meant to-do list... sm
...as the MTs (who actually do the MT work!) are usually at the bottom of The Suits' to-do list as far as acknowledging and/or rewarding and/or appreciating. :-)
Just started new job. I didn't ask, just assumed

(yeah I know what happens when you assume), that I would be doing all Ops.  I've done 99.99% Ops for the last 10+ years.  Anyway, new company says I have to do everything.  There are at least 10 different work types when you count EEGs, echos, caths, etc.   I don't know how many dictators, but the list is 28 pages single-spaced so lots of them.  How in the world can you be productive like that?   The company says I make myself more valuable by being able to do it all.  I can do it all, but I prefer Ops and if I can do them well, even ESLs, and do lots of minutes why wouldn't I be just as valuable. 


I thought I made a good move but am seriously rethinking it. 


I guess I assumed I was not getting anything because it's Christmas Eve..
and the mail has came.  I'm sorry but I do feel it is extremely disorganized to miss people on a holiday. My opinion is this... send everyone something or no one anything. It's not like I'm an IC. I am employee, I'm on the payroll and they never miss me when they are screaming for extra help on an account.  I've always gone out of my way. I'm just going to assume it was an accident and ignore it. I have a job and I'm grateful for that.
If I assumed anything I would assume your job IS on the line. n/m


My apologies...
First of all, I did not mean to upset you or anyone else.

I do not think MQ will go under. I think they will survive. I only wish they would do something about the morale issue and not just turn a blind eye. I have been through three sell outs with this company, so no I don't think they will go under. However, again, I do think that they should make a huge attempt in increasing the morale, we are what keeps the doors open. I think if morale were higher, then the negativity would go down.

I never knew this board existed until about a week ago. Since finding it, I have read everything in the archives and that has been posted since. I am in tears on a daily basis. We all know change is going to happen as it does with any company, that is a given. I know that since the change that the supervisors in my office (that just closed) are totally different. I do not feel that I can trust them. They were always so caring and treated me good, and now since the change, frankly I think the could care less about me or anyone else. That kind of change scares me. Again, I am sorry and I am just as scared as you are. I do think all will work out though. Can we call a truce here? I am not trying to be your enemy, after all - we are on the same team.
My apologies
for sounding less than respectful. I admit to not knowing the anonymous names (such as mine is) but assuming that such kvetching was coming from someone who'd not been doing this a hundred years. Changes are hard. I've been through many of them in 30 years. But if we fight them, we end up sitting outside looking in, or at our jobs going places we don't want them to go. Where people would love PTO, fair pay, and reasonable expectations.

DQS becomes more user friendly with time. I have old, tired hands, as well and prefer transcribing slower, even if it means I have to do it a little longer to bring home the bacon.

Group hug was a great idea.
My apologies
I understand that I may have been a pain in the butt - but business is business. I have left D&L so feel free to go back to work or continue if you enjoyed / enjoy it. I won't be bothering you anymore. I left D&L, I was not fired or let go, and my concerns are valid to me - does not matter to anyone else. so any problems they may have should be reevaluated by those applying. I do not see them going downhill - I have not heard anything negative, and personally - the people who work there the worker bees - are a great group of people that I would keep on my friends list. And they do have plenty of work, the pay is compatible. My personal feelings and opinions have nothing to do with the co-workers or the IC trans - or the work they offer. So again, I guess when I left I did them a favor and took the problems with me - or not. So now you all can get back to getting the scoop on the employer and not the employees.
My apologies

I misread your message and I am sorry. Looks like I will have to eat my words.


I guess I have just been a llitle upset about this but you did raise a valid point. Maybe I should be a little more careful.


Thanks!


 


my apologies. nm
x
My apologies
I just went back to my email and discovered that somebody who works at MTs emailed me privately, although I still don't recall seeing anything posted publicly in answer to my questions.

Since I'm starting to get the idea based on that, that maybe they're not supposed to talk...????, I will therefore be general and vague.

The person's review of MTS to me was actually very positive. The owner of the company was a Transcriptionist herself, and the second-in-command also worked as a transcriptionist. That in itself goes a really long way toward giving the company big-time CREDIBILITY because it means it's not being run by suits who don't really understand the business.

Apparently they pay by the dictated minute, and apparently it works out to a reasonably fair arrangement. I do have questions about how that works out when you get a really fast-talker, but I suppose the fast-talkers are evened out by the slow-talkers. I hope anyway...

I personally never heard back from them, though my batting average would have been 1.000 without them - I got offers or serious (but too late) callbacks from everywhere else I applied.
My apologies -sm

Your post sounded like something mgmt. would say, which you're obviously not, judging from you 2nd post.  Having said that, I'm in your ballpark.  They do get annoying after a while, bragging about their bonuses which were offered at 1-1/2 lines for everybody before the hiring blitz in the spring, now it seems only a few, chosen ones are getting bonuses.


Deepest apologies

I do know who you are because I've talked to you on the telephone.  It has absolutely nothing to do with this board. 


And yes, they do love people like you.  People who do not mind getting a 25% reduction in their pay for headers and footers.


Enough said about Breitner, they are a waste of time - PERIOD!


As I stated in the msg above, I did not know you could use your own. My apologies. nm
.
My apologies, thought you were a US MT
nm
My apologies...Geez
I hope it didn't appear as if I were biting your head off because I'd never do that to a fellow MT when we're in the same boat. I'm just exasperated and frustrated (and going broke now, lol!).

In all honesty, I was very offended by this morning's email when I know several of us have been emailing inquiring about where the work has gone, is there work available on another account, etc., only to have our cries for help fall on deaf ears.

I can't help but wonder if these new accounts are going to be VR accounts, which is why they're hiring a whole new crew since the last account they went to VR was met with such resistance by so many MTs.

Either that or perhaps the above poster is correct and they'd like to drive out the longer-term, higher-salaried MTs...But I don't want to believe that.

Anyway, my apologies if my response to your other post seemed abrupt. I just don't want anyone at MDI thinking if their work disappears that it's as simple as requesting a backup account, when the past month or so have made it painfully clear to those of us who have tried to get more work that it's not the case.

Good luck to ALL of us, not only at MDI but every other MT who is having their work disappear.
I assumed that it wasn't actually them posting those.Just someone who wanted to make them look ba
I could be wrong, but I seriously doubt that a company would do something that would make them look that unprofessional.
I had assumed eScription was simply editing, not correct? (nm)

Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.

Enough of a bone?
My apologies on moving the post (SM)
I moved this post originally to the Medquist board, by mistake.

This is not Medquist but a totally different company.

My apologies! Not line ... MINUTE!
We paid $3.50 per dictated minute for JLG to do the work. We paid our ICs $1.50 per dictated minute for a 2500+ minutes/month contract.

Whew!!

Apologies - my quote marks were deleted!?...nm
nm
I assumed it meant you didn't need years of experience..what does entry level mean to you?
nm
SS owes everyong on this board her deepsest apologies!her
Your downright lies and underhanded business practices make you no nothing more than a con man. You have so many intricate schemes going that even you can't even keep them straight. Yes, you reap what you sew, and I agree with the other poster that stated that you have reaped havoc that you and you alone created! Welcome to your own personal hell, SS, may you suffer until you reflect upon what you have done and repent for your sins! You are the most pathetic human being I have ever met! That goes for Leo, too, or whatever his real.
I can't believe how horrible this all is.
I never thought it was decent of MQ to prevent you from seeing your line count after each and every chart like all other programs and companies I've worked for. I guess this explains it! - it really makes me sick at heart to think they are that criminal, that they are deliberately cheating us. All those cheery notes from our supervisors - thanks a lot guys for helping the company pick our pockets and lower the standards for the entire industry. Before you know it every national will be doing the same thing and we will never be paid fairly by any of them! Whatever happened to fair labor practices anyway? Are all big businesses staffed with nothing but unpricipled dirty greedy backstabbing cheats?

Sorry for going off but man, thinking of all I've sacrificed over the years and the extra above-the-norm effort I've put in to keep my line counts high and accounts within TAT - and for what? To find this out is like a real sock in the kisser.


QA is horrible
They WILL nitpick you to death. I have over 20 years experience and got an 88 on my QA and it was COMMAS....some places they took them out, some they put in. There is ONE person who has final QA say and even the team leader I had would warn about how ridiculous it is. The QA varies from account to account as well. They say they go by AAMT but they don't. The old DOS platform sucks big time. You get 40 pounds of books to look through with hundreds of pages of doctors to go through. If you take the time to find something in the manual, you lose lines and you lose money. If you don't take the time to look and put a blank, they take of a percentage for that. There isn't even a way to look for a doctor when you are in the text typing!! The spellcheck leaves a lot to be desired.

Expect to be given 3 accounts at once and have to switch back and forth frequently between them and of course memorize all the QA differences between them. You will find that the QA booklet they give has gross errors in it, and even if you document the errors, such as a medication spelling, they say they "do it their way." Expect loads of ESLs and of course you get dinged for blanks for those as well, no matter how difficult the dictator is. I have never ever seen a company work so hard at taking money from you like they do. They swear they pay hourly...well good luck. Out of 8 people I knew from training, 7 quit.
Horrible, Horrible, Horrible
accounts, support, managment etc.
Horrible pay!!
They offered me 6 cpl for acute care and 7 cpl for clinic work!! Of course, I refused.
They were horrible, not there. S/l I'm as bad as they are.
 
horrible horrible
honestly, it was one of the most awful experiences of my career. Details aren't even needed .. just stay away. Mean supervisors, stupid old DOS and dial up work. Backstabbing and that's just the beginning. DON'T DO IT .. there are better companies out there.
Horrible ESL
So if you don't LOVE ESL, you might want to rethink. The company itself was a great one but the accounts were horrid.
a bit low?........that's horrible pay!
nm
horrible
horrible horrible horrible!!!  Stay far far away!!!  Nasty management attitude!
That's horrible....
Wow...I was offered a job there a few months back, but I ended up turning them down for another company. Looks like I made the right decision! I also live about 2 hours away from where my family gets together every Thanksgiving, so there is no way I would work there if they are that inflexible with major holidays! That's awful!
They are right! it is HORRIBLE!
Even before I left last winter, the platform was having a lot of technical problems. I was constantly having the platform come up with random errors, freeze up, and it wouldn't save my report like it was supposed to. One time I lost a 5 page psych evaluation report and had to start from scratch. When I called tech support, they didn't give me the time of day and just said, Oh well, guess you'll just have to start over. I wouldn't recommend this company to my worst enemy! You will have zero job security! I'm glad I decided to get out when I did!
HORRIBLE! RUN AWAY!
I worked for Cymed for a year, which was bought out by SPi a little over a year ago. SPi treats their MTs HORRIBLY! No, they do not pay for spaces, and they were always screwing up on my paychecks, and I was never able to get a hold of anyone, either by phone or e-mail, to correct them. The managers, from my experience, were by very, very rude and unhelpful, and the QA was very inconsistent. I finally quit back in February and went to another company, a smaller one that does not outsource at all, and I am sooooo much happier! SPI was one of the worst companies I have ever worked for. In fact, they were in jeopardy of losing many big hospital accounts right before I left due to poor quality and TAT issues, including the 2 accounts that I worked on, and I heard that a few months after I left, they did actually lose several accounts, heavily outsourced a lot of other accounts, and had a lot of lay offs of MTs and QA staff. This is one company that you should avoid like the plague!
Ugh! Horrible!
This is a Phillipine company. They are DEFINITELY a company to avoid. I used to work for CyMed, which was brought out by SPI a little over a year ago. As soon as SPI took over, tons of MTs left, including me. There is just way too much wrong with this company to list them all here. Check the archives.
HORRIBLE!
It would take way too long to list all of the reasons why they are so horrible. I would run as fast as possible from this company!
Also, having IM on all day was horrible. I got nothing done. nm
nm
Yep, a horrible day. Thank you!

I appreciate your note very much! I was having a horrible day. Life is so stressful and our industry so affected, we're all running stressed, scared of losing our jobs, and it's a horrible thing. Many have been taken advantage of and are fearful of that happening and guarded in employers. I understand all this. I am an MT and have been there. I lost two MTs last weekend, one because she was going through a divorce and another who had taken on more work than she could manage (3 accounts). People are human - it happens.  I didn't want to ask my gals who work the other weekends or weekdays to have to work more than they normally do because I don't want to burn them out.  I'm a small service - eight MTs. I try to run things without MTs dumping on one another, taking advantage, flaking out, watching out for their jobs being protected - because if quality or TAT fails, their jobs are in jeopardy and it's not fair to those busting their butts.  I've had some MTs who got fired because they flaked off or did poor work post negative comments and there's nothing I can do about that. They were upset and venting. I would be careful on the internet and I would check references. I got stung for $4K at Charter and it's horrible. I would talk with folks who work for them - not believe the ones they fired - to get a feel for them. I feel a commitment to protect the jobs of my gals and treat them well - if I let things deteriorate, I place them at risk, something I can't do. 


On the 45 day payment, yes, I get paid 30 days from time work's done. In the info I sent, I said that if this were a hardship, I could try to pay and absorb this to help during this first pay period.  After that it's every other week and it depends when someone starts but if they start at the beginning of a pay period, the wait could be that long. I want to be honest and upfront with folks. No surprises with your income. Most of the gals who work weekends have other jobs and this is supplemental - some it's a problem for - some it's not - just depends. I do what I can to help because I understand when you need to survive!


 


Lastly, yes I have an embroidery business. Because I've found the psych transcription to be heavy after 20 years, I like to maintain balance by doing happy creative things - quilting, sewing, crafting....I create machine embroidery designs & sell them online. I had to use that webspace because I don't have webspace for PsychTrans. 


I'm a small stable business. I don't advertise. All of my clients have been by referral and word of mouth. I prefer stable over alot of turnover...both in MTs and clients. Better for everyone.


So there you have it - who I am and what's what. I appreciate the hard work that all of you do, like me. We've been hit hard over the past decade and I know the sacrifice you're all taking. I wish you all every success!


Why would they? It's horrible here now SM
with more and more of our work being VR.  I'm glad I didn't say I only wanted to straight type because if I did, I'd probably have no work.