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Serving Over 20,000 US Medical Transcriptionists

NO, NO - if your work is whatever % quality - can't remember the %

Posted By: TT2 on 2007-07-21
In Reply to: Why would Transtech give QA and not MT bonuses? ? ? ??? ? n/m - QA deserve bonuses more than MT's ????

nm


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Remember the days when TT had so much work...sm
on the weekends they always had a bonus.  I worked just a few extra hours on the weekends and brought in a few hundreded extra bucks every month.  What happened to all that work?  I haven't seen that since probably last spring.
Quality and quantity of work is always there
with the exception of the first couple of hours after a holiday. Pay is like clock work. Never late. Direct deposit. Still on my 90 days probation with them and got production bonus already. Highly recommend. Very nice people, great communication, easy platform to learn.
Your work stands for your quality. If your
work is fine, you have nothing to worry about. If your work is below 98, you have something to worry about. You cannot score below 98% because of commas. Sounds like you are in a bit of denial. Your work is your proof. If QA is out to get you, then your errors are not errors, and that is all the proof you need. Only major critical errors bring scores down that low. You might be under the eye of QA, but I doubt its a vendetta. QA's job is to assure quality. Don't take it personally, take it professionally and aim to improve - for the patient's sake.
I did, but it has been awhile. The quality of the work was

horrendous and it would have been easier to retype reports than to correct them.  The MTs kept making the same mistakes over and over again.  They also had some accounts that ESL didn't come close to describing them.  I am very good with ESL and routinely transcribe 85-90% ESLs, but these were some of the worst I've every come across, plus the sound quality was pitiful. 


If you open your original post and towards the bottom click on related posts you'll find lots of info about SS as a company, that would be enough to help you decide if you want to work there at all.


 


Sound quality and now, no work
I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
Yes, experience does not always equal quality work!
nm
Yep, all the work is in India now. I bet the quality is great! sm
They'll get theirs in the end. They should be ashamed of themselves. What a crappy way to tell us too. The supervisors didn't even have the balls to tell us, they made HR do it. We should file a lawsuit.
When the quality/quantity of work digresses
then the company should get rid of the Editor - they should hire them on probationary terms to begin with if this has been a problem in the past.   I stupidly agreed to 3 cpl and another time 4 cpl and could work a straight 8 hour shift and be lucky to do 300 lines.  The quality of the dictation/work/system was so poor.  I'm sure we have all had experiences good and bad.
The quality of the Indian work is so poor, sm
that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

Offshoring is putting US MTs out of work, plain and simple.

When you've been around this business a little longer, you'll understand.

if your take home is $6.50/hour and your doing quality MT work...sm
sweetness, it's time for you to find another profession. You can go flip burgers with bennies for that pay. This is an example of why our pay scale is so low. There are those MTs who are willing to work for peanuts. One should never make this low wage in this profession. You must either have to do a lot of researching because you lack medical terminology knowledge, or the company you are working for is putting the screws to you. I truly feel sorry that you find are willing to do this. Good luck to you.
Why is it hard to produce quality work?
You are either good at your job or not. If not, then find another line of work. If you don't think you are paid enough to take the time to produce quality work, then find another company to work for.
I work for DSG now and the sound quality is just fine sm
now that they are not doing MQ subcontracting.

However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Can anyone comment on the sound quality and JLG and work availability? nm
,
DRC if you're capable of high quality work.
DRC (Digital Records Corp.) is a top-of-the line company to work for, if you are capable of doing top-of-the-line work. 
Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm
nm
Does anyone have actual experience in the quality of off-shore work?
A physical therapist in my area said they kept a file of the funniest errors they received from the off-shore work. I do believe that most of the hospital staff that get the work back care diddly-squat about quality -- it's probably not read, only filed.
Remember, you are covered as long as you have documented Out of Work tickets - sm
You can still qualify for holiday pay if you try to get in your 32 hrs, and receive the NSA message. If there is no work, there is no work and they can't hold your holiday pay.
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
Recall WalMart asked staff to work off clock for overtime, remember? sm
It was on TV, newspapers, it took a court thing to resolve. Guess people will try most anything (for the moment) and just pay a fine, i.e. the cost of doing business.
Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
s
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Wow, really. I can't even remember the
I will be calling KS today then. Thank you for your honesty and getting back to me.
I remember that, too. Everyone was trying to get on with them.

I had two MT friends who worked there, then things started going south.  They kept trying to get me to apply there.


i remember...
a posting from someone saying they are good to work with and are hiring. sorry dont remember much else. good luck

I don't remember,
Sorry.
That is exactly how I remember it.
They did pay me a good line rate, but with no headers/footers, and I had a hard time making 1000 lines a day. I think I was on the worst account they had, BMH, about 90% ESL (worst I ever had too). My QA would call and scream at me for doing cardio, not for a mistake, but because I was not assigned to it. The clerks used to beg me to type it. She was supposedly the worst one there.
I can't remember her last name.
Been about 10 years since I worked for her.








I remember something about that but
don't remember which companies.  Can someone please tell me if Amphion, Cymed or Medware is one of these companies?  I'm about to apply to all 3 of them.
just remember...
The US MT will always be in demand. Unfortunately, in some cases only in an editing capacity. Do you think that work being transcribed in India is able to be edited and returned in an acceptable manner to the US doctor dictating it?  Absolutely not. The foreign physicians in our country depend on us to produce properly formatted reports, so how can a MT from India possibly come close to accomplishing this if it were not for the editing US MT. You really can't blame the US physician who contracts with a national co. and does not know his work is going to India. Why can't HIPAA reinforce a regulation stating that no US transcription should ever leave this country in any capacity?  Certain countries have restrictions on importing and exporting products. Why does are country not step up to the plat?  MTs have to form some kind of alliance to stop this...petitioning the government, etc.  Striking is not the answer because until some enforcement is in place, our jobs will continue to go overseas and back here for editing.
I think I remember you.

I remember the post (if it was yours) on the company board and remember it didn't stay on the board very long.  If I remember correctly, even though they removed your negative (truthful) post, the majority of the posts that remained were negative, complaining about things like the terrible platform and some being afraid they would have to apply for food stamps soon.


And if you're the person I'm thinking of, I believe you and I even emailed each other a couple times because I, too, had many concerns when you brought yours to the board.


You weren't wrong, and neither was I.  The only mistake I made was I stayed there a little longer than you did.  I should have left when you left.


I can't blame the newbies either because they simply don't know any better.  It's part of the process with this company.  They make sure things are great at the beginning, and then the downward process slowly begins.


Every single thing you have said is true.  If people don't want to believe it, then they can waste a few years of their life at Transcend, too.  I'm just grateful that I now work for a credible, honest company and couldn't be happier.  Hopefully, this will remain the case, and I can stay with this company for many years.  But after my experience at Transcend, my radar is definitely always on, and at the first hint of preferential treatment to someone else or lies being told to me, etc.,  I won't hesitate to leave this company as I hesitated to leave Transcend.


How to remember
An easy way to distringuish is to think of the first 3 letters of adduction. You are adding it to your body, therefore it is towards the body. The same would be true for adductors, so just think of addition to your body in any form and you should be good to go. Hope this helps.
As far as I remember...sm

you had to do up a schedule for every week of the days you would be working.  You picked the days and number of minutes you would commit to.  So, if you were working part-time and committed to 50 minutes a day, you could work those whenever you wanted to, (50 minutes x 5 days) as long as you made your commitment.  I don't think you ever had to work any weekends.


As for being an IC, I have never had this kind of insurance.  As far as I am concerned, if the doc signs it, he is saying he read it over and agrees.  I don't think any IC MTs have ever been sued, but I don't know for sure.  Maybe post this question on the main board.  The companies save big bucks using ICs so there must be something in place for protection.  I think most MTs are ICs. 


When you are an IC, you set yourself up as your own business, sole proprietor.  It is as simple as registering your name.  I have an accountant do my income tax every year and it costs about $200.  Hope this helps.


i cant remember the name.. c msg
but the email came from someone in Recruiting (female's name). The same person who informed me about passing the test and contacting me on the next recruitment was the same one who sent me the attachments ot download. Our situation is very different, but just by their pay scale, you can do better. I can deal with not being paid for headings (I guess), but I cannot deal with not being paid for spaces.
I think I remember something about them on...
MtChat.com. but I cant seem to access it this week. I cant really remember the deal but apparently they did something to their employees that made a ton of them quit so that is probably why they are hiring. You might want to keep checking back at that website and see if it comes up and then it will let you do a search on them.
anyone remember
Does anyone remember ddi, inc. Those were the days when transcription was a great job.
I remember that
I thought that those MTs had come from a company in the Sacramento area that had lost the majority of their work supposedly to VR. I also thought that a lot of those MTs were let go with only maybe a handful offered to stay on board.

I have not gotten my e-mail for the conference either. Maybe they are going to send it later on towards the end of the day Pacific time.

I do agree that our accounts do require that they be done here in the US. There have also been a lot of companies I suspect thought that have lied through their teeth about having work done here in the US and send it abroad.
What about MDI-MD? I remember once there was.. sm
a discussion about their line counts not being counted correctly either. Does anyone have any information on that?
maybe I did see that but I can't remember!

Thanks.


I remember them saying ...
... that it was an account by account fix and to be patient if it does not happen for you right away.  Patience seems to be the word.  Heck, it's been cockeyed since about the beginning of the year -- what's another week or 4...
Just remember you get what you pay for....
you left out the fact that while your on QA all those months, pay is 2 cents!!! I got suckered in by them a long time ago and hope all of you that are thinking about it, run while you can.
RE: Just remember you get what you pay for
Pay is not 2 cpl while you are in QA. You get charged for QA when you are out of QA but repeatedly abuse QA by sending things that are not necessary. I mean, if you're out of QA, is it really necessary to send half of your reports because somebody didn't want to look something up? Our dictators aren't bad, with the exception of maybe 2 or 3. It doesn't take anyone long to get out of QA unless they just aren't trying. A lot of things have improved at RC, one of them being that there is somebody there to help new hires and interns and feedback is given. I know this for a fact, because I am the one to do that. I hope you have a great day.
Can anyone remember the name...

Can anyone remember the name of the company that was advertising a while back for Transcriptionist that had changed their name.  The manager came on and wrote out a big explanation for why they were still answering the phones with the old name even though they were supposedly not the same company...


It seems like the new name was All American MT or something like that - and the old company was an Indian-owned company.


Thanks in advance for any help you can give me.


They have another one too, but I can't remember the name of it.
nm
From what I remember
Now it has been about 2 years ago, and I don't work for them anymore, but from what I remember training was all day for an entire week, from 8 a.m. to 4 p.m. There were breaks in between. I couldn't have done the training with my then 4-year-old. Thank goodness my husband was working 3rd shift and could take care of him while I trained. I hope this helps. I don't know how their training is now.
If i remember..
Chartscript platform..Actual IC. No schedule. Can't remember the pay.
What I remember
1. Use EXtext. I found it pretty easy and user friendly.
2. Cheapest health insurance close to $400 for 1 person. HMO and PPO available. Too expensive for my blood!
3. Deductable on above $2500.
4. ESLs - about 75%, frequently ran out of work, asking for more accounts = must be trained and then no one available to train you for weeks.
5. QA - cold, no follow-up explanations, nowhere near enough in the beginning. Come down on you weeks later after never having told you about issue in the first place.
6. Emails very untimely.
7. Must go to them (New Jersey) on your own dime for flight, hotel, taxi, meals. Train for 3 days (could have been done over the internet), stay working for them for 6 months (if you can stand it that long - I couldn't!) in order to be reimbursed only $500 of your expenses.
8. Yes.
9. Yes.
just remember
They have the option of telling you they don't need your services.
You have to remember that there are
many MTs looking for new jobs at the moment and this is a very slow time of year for most MTSOs and facilities.