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No pay for downtime. You are asked to flex. NM

Posted By: TTworkerbee on 2008-09-14
In Reply to: low work - T-Ceet

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When they called me and I asked them if they offshored, they asked me why that was my business!
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Downtime? What's that?


Downtime
They pay $12/hr downtime, includes system/platform problems (on their end) and periods of no work. It does not cover things on the MT end, including electric failure and internet failure.
Downtime
Can anyone name a few companies that pay downtime?
downtime
Because I hired on as a FT employee and constantly running out of work which is out of my control - I have to sit here and wait while I pay daycare and not make any money - I need 40 hours a week to live - I wasn't looking for parttime work.  I think all companies should pay downtime when it their fault we have no work
flex
thanks for your help.  I don't have kids either or another job, but from time to time an emergency has come up but my present job seems to frown on it even though I usually make the time up or use PTO, and plus I like to stretch my legs that might not be on a scheduled break but still very much needed once again.  Thanks!
Some do pay downtime, not all like MQ.
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Downtime
Thanks, and I will check on that this morning. I will come back and post what I'm told. When I was hired and also during training, they went over the procedures for downtime pay, both no-work and technical. I'll definitely put it on here, though, for confirmation. Thanks, Dolfan!
They do have a flex
You have a 12 hour window to return work, and also for some of the clinic and acute care positions they do offer M-F positions.  They did ask for a preferred schedule because I am interested in employee status and not IC.  I'm looking for a position that has healthcare benefits and the cost at MedScribe is fair.  They also have a bonus plan.  I am testing with them now.
Don't lie about it. They don't pay for downtime.
xx
Not all of them. The one that I am on is flex.
xx
Downtime (sm)
If you're out of work, you are paid downtime, but you have to keep checking back every 10-15 minutes.

Answering of questions isn't as bad as other poster said. First couple weeks it is great, though, when you really need it.

They were up front with me about no shift differential before I took the position and pay, etc.

Yes, there is a lot of preemployment stuff, but it is the hospital requirement and not DR.

If you live in the tricounty area (Dade, Broward, Palm Beach) the health insurance is very good, so the preemployment is kind of worth it if you need insurance.

Regarding samples. I'm not even sure if the other poster was on this account because with the software, you have access to all reports dictated and transcribed by all physicians or any reports typed on the patient you are transcribing. So no samples are really necessary.

Definitely shift intensive. But every job has it's drawbacks. It's all about a good fit. Maybe DR isn't for you, but I just wanted to correct a few incorrect statements by the other poster.
You could flex or PT on the IC...SM
job, since as an IC, they cannot hold you to a schedule or line count.  You can see how the IC account, the one you want, holds up until you throw in the first job.  To pass muster, the new job should: A) provide you with enough work, and B) provide you with good, honest communication between yourself and mgmt. The bottom line is, which company will give you the bigger bang for your buck, ie, better decision money-wise.  Good luck on your decision.
downtime
Does KS have a lot of downtime? Do they pay you for it?
they don't pay for anything, no downtime..sm
no holidays, NO overtime...8 cpl that is it, nada, nothing more. Owners are making a killing tho....
Are they willing to flex for you whenever you need it
Or are they one of those who make you stick to a schedule when it's convenient for them?

My company's great about me flexing, which is why I don't mind flexing for them when needed. I understand not everyone has such flexibility, though I wish we all did.
And they don't pay 1 penny of downtime
when the system is down for hours at a time.
I hear they pay for downtime; don't know much else
Never worked there, and of course I would defer to people who have!
So when you say paid for downtime...

do you mean that they actually pay you if no work available, not just for equipment failure on their part? 


If compensated for times of no work on your schedule (at what rate?  minumum wage or other?), some of the folks on the MQ Board need to hear this, I think. 


What companies pay for downtime? sm
As in, you are an employee (not IC) and you run out of work.
Transolutions Downtime
This is true. They pay both technical and no-work downtime. I was hired a month ago (WONDERFUL company) and have it right here in front of me in the employee handbook. So long as you are a full-time employee, report your downtime to the appropriate person, and haven't refuse work on another account that does have work, you will be paid for downtime. If they have no work on another account for you, you are paid downtime. Have a great day!
Any companies that currently pay downtime?
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Downtime? hahaha

There has been no mention of that and I'm sure it wont happen.


When the system is fixed, the most we'll get is double the amount of emails telling us how much work there is and how we all need to give us food/sleep/bathroom time to get it caught up.


Yes, I get paid DOWNTIME when

there is no work around and I also get PTO, paid VISION, very good health insurance with company paying 80%, dental for less than 15 per pay period and a great atmosphere.  Yes, I do have to produce 12000 per pay period.


 


you should consider returning PT flex....
if you get cesspool, sign off. If you get your accounts stay on. It is not too hard to get 2000 lines per week. You could probably manage it on the weekend when work volume is higher.

My work pools have improved over the last month or so. I get my primary, secondary, and then accounts from my PS's BOB. Usually I sign off when my primary and secondary are finished.
Thanks for the info! I'm already PT-Flex
with MQ so probably would do both for a while. My only problem with MDI would be 5 days a week as I do have something else going on. I work four 5-hour days now and it works great for me. I'm going to call MDI today. Good luck to you!
flex time
Sometimes when it is slow in the morning, I e-mail the office and flex my hours to work a few hours in the evening depending on what my plans are. I have found the work ALWAYS picks up later in the afternoon. I know this doesn't work for everybody, but I always manage to get more than my minimum by being flexible when I can be.
How does TransTech pay out PTO, and do they pay downtime?nm
xx
Paid for downtime...
Paid for downtime with Transcend? We don't. We get told to flex out time out.
Flex e-mail
Well, I actually AM an employee, but I haven't seen any e-mail about flexing.  This is why I was asking.  Maybe it went to the other IDC loop.  Sorry that I asked.
Companies that pay downtime
I've seen on the boards that the famous Axolotl pays for downtime when there is no work available.  Are there any other companies that do this?  Thx.
That's no big deal. Flex if you must.

I, for one, hate to work on a Monday, and find it great if I can flex that day. There is so much I need to do on a Monday, so it falls right into my schedule.


Usually it only happens at the end of the pay period, not every Monday,  but don't complain about it unless you want to change your schedule.Then talk to someone about it. I flex all the time if necessary.


Flex time
Am looking to slow down,  does flex time even exist anymore or per diem ?  Would appreciate any input, looking to do approximately 10 - ? hrs a week to keep up skills. 
Flex time
Flex time as we once knew it no longer exists at the co I work for. The only time flex time comes into play is when you've had OT earlier in the week and on Friday you are asked to flex off your OT hours...sign out early so they don't have to pay you OT. We can sometimes flex our time to get in our 8 hours for power outages, electrical storms, etc. Otherwise, strictly assigned hours.javascript:editor_insertHTML('text','');
DOWNTIME NOT ALLOWED

I did not get downtime even with a ticket# and having to wait 2 days for another computer. All I got was a BS stating reasons not to give me downtime and that I could take PTO or not get paid for those 2 days.


Thank God I have next week off. I don't think I can stand much more of this BS.


Yes, I have to flex but that's my own choice

I draw from a pool of work; sometimes it's heavy.  I also juggle 3 other accts on my own.  I often flex all around due to my life, but if I were an employee, I'd have a big problem with no work available during my set schedule. 


Have you considered an IC position?  I know most require a set schedule these days, but obviously it doesn't work very well when the workflow cannot be controlled.


I've been doing this a long time and not one day for me has been just an even keel... it's the nature of the business I suppose.  We can't control who gets sick when and if or how often they see the doctor or are admitted to the hospital.  It's definitely a profession where you have to say enough is enough and that report can wait a bit until I take care of this or that....  good luck to U! 


0 in last month, maybe 3 hr in last year downtime.
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Can you help with a list of companies that do pay downtime?
n
Yes they offer flex schedules
You have a 12 hour window to get in your daily scheduled hours.
emts pays for downtime
eMTS pays for downtime when there is no work or when there are system problems. 
Check on that downtime issue
They are a wonderful company; however, they may not have updated the manual, because they have dc'd paying for no work downtime only recently, I would say within the last few months. They do pay for technical downtime but not for no work any longer. Check with your lead or personnel.
Is it a given you can flex and make up time or (sm)
do you have to have specific permission from your supervisor? I know when I worked for MQ it was always designated when you could and couldn't make up time.
Do you guys get paid for downtime?

That's one thing about MQ I'm thankful for.  At least we get paid for our downtime.  I don't know if we'll get paid for the jobs we've lost, though.  Some say yes, some say no.  I guess it's up to the PS.


Check out the MQ board - there's a link to check the status of DQS on their site.  The link takes you directly to MQ's DQS, but I would think they offer it for all clients they serve.


Last I checked at 7:30 am EST, it was still down for MQ.  Some MQ MTs are getting work, but I wouldn't until it at least gives you the yellow light (see site). 


It's like a snow day - you're glad to be off unexpectedly, but you know you'll have to make it up!


In our dreams we would get paid for downtime
Kind of like the office staff is still getting paid while the ones producing their income don't.
no PTO for Flex PT. Yes, they provide equip. nm
x
Need PT Flex with 401K Matching

Does anyone know about any companies out there where I can still work PT and get matching or 1/2 matching contributions to a 401K?  I have 10 years before official SS retirement. 



Thanks for your info. I had considered doing PT flex with MQ (sm)
to sort of cover my bases, but I have such a good feeling about Webmedx and I want to go into the situation open minded and refreshed and free to put all my effort into the new position.

I too will be on the Enterprise side I think, at least I know I am using their computer.

Thanks again. Soon-to-be-coworker.
They are no longer hiring PT flex MTs. nm.
nm
12-hr flex for me too; definitely depends on your acct. sm
Average pay, nice bonus structure, good benefits. I like the platform and the people.
Flex time? Can you tell me how that works? nm
,
Above poster is right --- a lot of unpaid downtime.
I've never worked for a company that ran out of work as much as this company did. I do not recommend this company!