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Serving Over 20,000 US Medical Transcriptionists

Not common, and not productive..

Posted By: anon on 2006-06-23
In Reply to: Common practice? - lilly

I also worked for a well known company until last November when they were gearing up for their GREAT changes at the beginning of this year.  I went from having my main account that I had typed on for five years, and one backup account that I was also very familiar with, to having six accounts and almost no work on my former primary account.  I was unable to produce the minimum line count, and they never gave me any time to learn the accounts, training pay for new accounts (yes, they used to do this), etc.  After the first pay period I didn't make my minimum line count, I got bumped to statutory status and my benefits were gone.  I had to find another job.


Working for another national would be my absolute last resort if anything happened to my current job situation.  If people don't know who you are, it's easier for them not to care about you. 


 


 


 




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I know what you are saying. I can tell how productive
my day is going to be after the first few reports. It is so upsetting to wake up and see the same garbage work when you know there are better authors dictating. They can't always be on vacation or whatever excuse you are given when you ask where the good work is.
not productive
Funny you ask?  I'm have a feel sorry for me moment, or shall I say several months!  I left Spheris after 8 years, where I was minimum 1800/lines day in 8-hour shift, usually at 2000 lines/day without OT.  Now, I have been through 6, YES, 6 MTSOs to find their software is the worst ever, downloads slow, or the worst docs breathing on my time and all that is left to trancribe are ESLs cuz the decent docs are VR.  I was so excited to start a new MTSO Monday with Chartnet (which I have used and is extremely fast), only to find their version has inexcusable delays, needless hoops to jump through, unnecessary clicking and ADT that should pull auto to have to fill; and I can't make 1000/lines a day.  Argh...why are these MTSOs using outdated software or stuff that just plain don't work?  Where are the IT guys who know how to set them up correctly? I'm really thinking about a new career altogether, but in this economy what could possibly be next for an MT with 13 years devoted and an Expander to die for!
I'm right there with you, not productive
Before my current position, I was working with acute care, ESLs, etc., but still having no problem reaching the minimum LPH of 150. Then, when I was downsized and moved to this new position, I was started on discharge summaries at one particular hospital. Again, no problem in reaching the minimum, and even exceeding it, on a good day with no OT. However, just recently our team was moved to a new hospital account, put on consults, and I feel like I have a different ESL doc for every report. I have a nearly impossible time reaching 1000 lines per day (if I even make it), and working OT is no longer an option, it is a necessity to have a decent paycheck. What is up with this? I feel like it is just me, and I should be able to do this after 15 years experience, but I am struggling daily and beginning to hate my job. Is looking for another place to work the answer? I just am glad to hear there are others who are struggling too, even though it's not fun for any of us.
Tell me about BayScribe -- is it productive? sm

Can you get a good line count working with this platform?  Looks simple to use - is it?  Can you check you line count against a Word?


 


Please tell me all there is to know - Thanks!


Their platform is not productive at all.
It is a struggle to make lines on Apex. The company's good, nice people, but making money is difficult compared to other companies' platforms.
A lot of people are more productive on OPS (sm)
and request them (myself included).  But I get everything.  Wouldn't be fair to others. 
Bayscribe was not productive for me, either (sm)
I hate to admit it but DocQScribe is a far better platform. I am a good producer and I gave it plenty of time and never could get what I felt was a decent line count. They told me the only thing they had was a C-phone account. Sound quality was not good. Many aspects of Bayscribe are not productive on a C-phone account. Most of the MDI-ers I spoke to making the good line counts were on the internet accounts, so possibly this makes a difference, but the majority of new hires only get offered the C-phone accounts as they are the less desirable. They do seem to be great people to work for but that doesn't pay the bills.
I am very productive on ChartMatrix
Tons of normals on my account, plenty of work.  Good structure to their incentive plan.  No complaints here.  I don't mind using ShortHand at all.  In fact, I prefer it to an integrated expander.
If you are a productive MT this place
the platform is not MT friendly in terms of racking up lines plus they take lines away for headers and footers - at least they did on the account I was on.
Indian MTs are not as productive as US MTs
It's a common fact; they send work to double QA. There was an article in Advance that I will try and find to provide a link that states this.

I doubt Transcend would lie about the work they send to India in their press releases and investor calls, they could get into a whole lot of trouble, and for what reason - just to stop the bashing on this board?




Has anyone had a position where you were just not productive
no matter what.  I'm working at this job since November and I have not made it to 1200 lines per day yet.  I have never in my 33 years of transcribing had this problem before.  My production was normally anywhere from 1500 to 1800 lines per day.  I am really beginning to think it is the company that I work for or is it menopause.  The line requirement is 1200 per day, but they have not breath a word to me yet about my lack of production.  I am thinking of calling it quits here, but just got on with the insurance, which I need, but yesterday did find out I had a 12-month waiting period for preexisting illness, on top of that 2500.00 copay for outpatient surgery.  Have post menopausal bleeding and doctor scheduled me for D&C with NovaSure but they called back and said Blue Cross would not cover.  Now doctor wants me to come in for an office endometrial biopsy because she says having to wait until December could be detrimental if cancer is found.  Oh well, let me stop my rambling.  I'm thinking, okay even if you find cancer, I can't have the surgery until Blue Cross is willing to pay which would be around December 2010.  So why do a biopsy now.
Today was better but far from productive..sm
as I too start early and pickings are slim to none in the mornings and rarely any better throughout the day. I am just stymied!
Imagine how productive...

you would be if you weren't spending your time here reading posts from all of the complainers.


RE: Anyone work on Vscript? How do you like it - productive? (nm)
\
MTs at WMX....is ChartMatrix productive platform?
Any information would be great!  Is pay okay???
What kind of platform does TransHealth use, and is it really productive? SM
I am seriously thinking of making a change but I need a good, slick program to work on. If there's anything I hate, it's a bulky platform LOL.  Also do they have good benefits all the way around, and are you treated with respect?  I guess mainly I'm worried about whether I can make close to $1000 per week, given time to get used to my accounts.  I have 27 years of experience and am fairly fast.  Thanks for any info you care to share!!  
Do you feel their platform is productive? That would be important to me. nm
x
emdat is not that productive if you're a fast
typist.  if the demo doesn't load, which most times it doesn't, you have anywhere from 5-10 fields to fill in, all of which aren't counted in your line count.  there's a stupid drop down menu for just about everything which slows you down.  the expander that comes in the program isn't very good.  you can use your own Expander [sh or speedtype work fine....they are the same program-speed type is more expensive but offers tech support, shorthand is less expensive with no tech support which you don't need anyway]  just because a program is extremely easy to use, doesn't mean that it's efficient or fast.  the line count program is sufficient but keep in mind that it's programed by the company so you don't really know how it's honestly set up.   if you're a fast typist, keep looking because you'll get frustrated with the little things that slow you down.
Ortho MTs? Can I ask which platform you work on and is it productive??
Thanks..
When their line rate is cut in half because they are so productive, then what. They have said that
x
Well, hope everyone is having a productive day in the transcription world. Nm
,
Gosh, what a really productive, helpful post

They should promote you more to QA/public relations - field manager -- something. Should be a way to monitor the level of work or no work routinely seems to me. And, tooo many emails, from everybody in the company to everybody in the company gad, a regular flurry


I worked for Transcend 2 weeks and quit, was off QA in about a week. 


I was not told I was being hired for VR.  Since I had already jumped all the hoops, I thought, well, since I am here, I will try it.  Beyond TX is ridiculous. 


HUGE amount of changes to make, so much so, I felt obliged to rewind each report to make sure it hung right.  I decided there was no way I could make a living.  A 40-60% cut is expecting too much and I was just worn out, tired with the extra Keystrokes Alt N Alt NN, Shift enter.  Took too much time on the many numbered lists.


What an endorsement - we'll make you so productive
Gee, maybe someday, if I stick with Webmedx, I'll get so productive I'll need 5 or 6 jobs.  Strangely, I prefer having plentiful lines at ONE job, so I can, oh I dunno, have a LIFE with the rest of my time?
So are we all in agrement that ChartScript is productive and a good program? nm
xx
Has anybody ever worked in WinScribe? Is is user friendly and productive? nm
xx
are clinic notes productive... 2 and 3 line reports?
Can you turn them around pretty fast or do they slow you down?
I'm going to agree with the other posters. Platform is horrible and not productive.
I worked for hours and made $9...no thank you. I would do at least a whole page and be lucky to get 30 lines. I think it's a ripoff. Either the platform line counting is just off or more likely it is the way they set it up, but you'd have to be totally naive and never had worked anywhere else to know that the line counts are set up to rip you off. As with most of these companies, they all are constantly advertising like they have a ton of work when there is none. I suspect they turnover is high so they just keep the ads running, but the reason for the turnover other than making no money on line counts is lack of work. They just don't get it. I didn't last there long, as best I can neither, most don't.
What's more productive for you, ExText editing or straight typing?

Not sure I'm gonna like this editing job


It is a common
phenomena that QA is inconsistent in any company. One QA gives 100%, the next one gives 75% accuracy, and worse you can get 25%. They ought to standardize QA. Hey what about a QA checking another QA's output...hahahaha....to kinda bring them off their pedestals.
how common is it to not

hear back after resigning (with notice) ME/MT position? What do you do, send another note? Not say anything?


Thanks a lot,


Brit.


is this common?
nm
this is very common

I spoke with one person who was looking to incorporate VR into his business (his parent's business has been operating for about 15-20 years, and he is trying to upgrade them).  He said that doctors just don't dictate correctly for VR to work properly. 


I know that I had the same problem you had.  Did you also notice that the company pays less with Edit mode than typing, so it takes you longer to do to the work and you get paid less, and the company keeps more?  It behooves the company to keep the VR; it puts more into their pocket and less in yours, without them having to deal with the headache of making sure the reports are right.


That's more common than you might
xxxx
It's more common than you think.
My sister has a lot of medical problems, including hemophelia A. It is very rare for a woman to have this, but she has it none the less. Anyways, pharmacies have frequently messed up her medications. One time it was the hospital pharmacy after she had surgury. That mistake could have lead to life-threatening complications. My point is that these kinds of mistakes are more common than you think, and patients need to be very proactive with their care.
It is very common
From my recent interviewing process with a many companies, it is very common.  I am not meaning the templates that we individually create in our expansions but rather any charcters/heaings, etc. that automatically populate on the screen when you enter a job.  I personally can understand not paying us for those characters are technically we did not type them.  I just don't understand with the subtracting thing when we do not use them and have to delete them
Has anyone ever worked for co who uses IntraScript? Is it user friendly, productive? Any comments
xxx
Do they use MT-World software? Is it Word based? Easy? Productive? Thx. nm
s
Just wondering if the platform is productive and if the money made is decent.
I have worked on too many platforms where you really struggled to get a good line count and make decent money. I'm just curious how easy it is to get lines on their platform.
There are no more ESLs at Diskriter than anyplace else. And I find Chartscript quite productive.
Better than stinking ExText by leaps and bounds.  The ESLs are not the worst I have ever had.  I don't know why everyone is so scared of ESLs.  They're everywhere and they're going to keep being everywhere.  8 cpl -- the golden days of transcription are gone and you'd best learn to accept it.  It will get worse.
Mine was hourly for 40 hrs to learn 35 specialties/100 docs. NOT productive. nm
..
I have common sense thank you
If I didn't, I wouldn't have been able to do transcription for 15 years.  All I wanted to know was info on a potential new job switch. I once again apologize. I don't frequent these boards ever and was just directed here by someone else.
Sorry to jump in, but it really IS common
sense not to post account info or patient names.  Yes, the rules of posting are plastered everywhere, and any Transcriptionist of 15 years should know NOT to post private client names anywhere. So, you are arguing and looking more silly.
Try sbcglobal.net - it's a common ISP.
I think it's a typo.
Again, there is no such list that is common to
MTSOs that I am aware of. What one company might do, I have no idea. From where did you get the idea that I am the Merriam Webster of the MT world. I don't believe I said it. I gave you the facts as I see them and as I know other recruiters see them. Some of us wish there were a list, but no there is not.

What one private MTSO might have said to you definitely is not something that is common to all MT services. If it is, to be honest, it would not really be legal or fair.

An MT working for one company might not be a good fit for a number of reasons yet be a perfect fit to another.

No one here proclaimed to be any Merriam Webster of the MT field, but you sound like you think you think you are the MW of the hiring industry. You just do not have the facts apparently at all and from what I am reading, you are basing your assumption on a statement that was made to you and by what one MTSO posted here at this site.

One thing I have learned is not to trust everything that I see here or on any other MT site. What I know is what I know to be fact or let's put it this way, what is fact as it pertains to my company and what I know to be fact from several others.

So, if there is a list, it is not common to all companies and if it were, it would not be legal.

I know there are some companies whose idea of ethics rate right with the potty and if this type of thing is done, then that rates right with the potty because there are quite a number of reasons why an MT might not work with one company and that very same MT might be gold to another.

Fair is fair and in that arena, I have not seen too much going on that is not fair to the MTs. If it existed, I certainly would not be doing this job. I will not do anything that I feel is not proper and that would be something I consider improper.
Common practice?
Is it common practice now days to type 4 different accounts - 7 different work types in one 8 hour shift?  I'm experiencing this as a FT employee for a well known company - Other than this, the company is wonderful ....this has given me great experience, but my pay has decreased.....Do I need to suck it up and keep pounding away or look elsewhere?  Any advice appreciated!!! 
RE: Common practice?
Suck it up. You really do not have a problem.
Well... it is common knowledge
that the whole QA department is the laughingstock of the industry. What a joke... unbelievable. They wrote the book on inside politics. You never get promoted with this company unless you are in the right clique. Truly the blind leading the blind. Coordinators aren't even that bad. QA department in a league of its own. Now that I'm gone I can look back and laugh - really laugh. LOL LOL
Don't you think this is pretty common?
I haven't really found a company out there that doesn't hire whackos that may not even be MTs for management positions. Now Im not saying that they are all bad, but it does happen. There is often very little communication and a lot of misleading. Like the scenario of everyone starts at 7.5 cpl base pay, some of these are making this, some not. MT 1 comes along and makes 10 cpl, and then MT2 makes 8 cpl. MTs have got to be the most poorly treated of all employees from every line of work there is out there.
How common is Pay Period at net 30?
Was made offer to start with a company, have to work 30 days, then pay is net 30!  That's 2 months without income.  How common is this?  I  know they're are not going to pay until they get paid.  Yikes!
common sense
tells me that my creations of Expanders are my own; the program may belong to the company but i feel i have made them and they belong to me. Granted, legal eagles may have their own angle. However, if i am moving from job to job, i'm not stealing, as i am not taking anything other than the generic word combinations i have created myself, not company secrets etc. Regardless of your opinion, if i have spent 10 years creating a file, and can move it with me, it is going!
This is getting silly now. Please use your common
Volunteering is not illegal in and of itself. Let's see, I could volunteer to bake donuts for a PTA cake sale. But if I volunteered at home to bake donuts for the local bakery to sell daily, that would be illegal. Bakeries are regulated and have to meet rigorous health dept codes, etc. If you're a putz, you can volunteer to transcribe for an MTSO, but again, it has to be set up professionally, and NO I am not sure that it is legal to work for free. I can't go into ShopRite and volunteer to work for the day stocking shelves. What if something happened while I was working there? Slip and fall? It just isn't legal. Then you compare volunteering to an internship program. Apples and oranges. Of course, an internship program is a different entity and whoever was running one would already know all the legal guidelines and have them in place. But, NO you cannot transcribe medical records on a volunteer basis while someone else farms you their work on an informal basis, while they get paid for it, submitting it to someone else who hired THEM, not YOU, to transcribe it. Its called subcontracting, and its a legal matter, not like volunteering to walk somebody's dog for them while they are on vacation. Please, please consider our career a profession.