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Not true. Transcend tried to buy Keystrokes last year. sm

Posted By: KS MT on 2009-01-05
In Reply to: We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way ! - Happy MT

Keystrokes owners turned them down as they are not interested in selling and they are against offshore transcription. They are getting as big as Transcend, maybe even bigger, and they treat their employees a heck of a lot better!

Where do you get these rumors from? Not from anyone who knows.


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Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Not true IMO.. when I was applying for IC less than a year ago
Tested for a few and did excellent, was contacted immediately, told me I did fantastic on the test (and I have over 15 years experience in everything including QA) and was excitedly offered a whopping 9 by the company cheerleaders! And that was with a schedule including a weekend day! So seemingly 9 is very difficult to get. I told them to keep their pom-poms! ;)
3 days true only for 1st year; then you go to 10. NM
nm
This is true..Put it this way. I made $45,000 this year but worked 3 jobs and at least 60
hours a week and sometimes up to 80. I have no desire to do that anymore. I'd be happy with $35,000 working 40 hours a week. What a dream job.
I have been with Keystrokes for nearly a year now and have never (sm)
heard anything like that.  I don't have access to any boards and if I have a question I usually ask my lead.  However, I have gone to the word help board here but have never been reprimanded for it.
We get a lot of things throughout the year at Transcend.
I love my ROM, and my TL. Like I said above, it's not for everyone. There are many good companies out there. Good luck!
I have been with Keystrokes for a year now and I love it...
I love my account...my leads are helpful and I have as much work as I want...best move I ever made was coming to work for Keystrokes...Good luck!!!
I have been with Keystrokes for over a year and love it...
nm
Sad, but true. Definitely disappointed in Transcend. n/m

nm


Transcend offshoring is true.
Transcend is offshoring to India.  They called it just a test.
RE: Transcend offshoring is true.
Transcend is not outsourcing any work to anyone at this time. The individual who stated this ought to get their information correct before they state it as fact.
So it's true that Transcend is going to offshore.
Otherwise she would have denied it, right?
Are you saying that Transcend DOES make you work 1 year before? : (
Thanks for the info!  I was thinking of applying there.
Transcend pays hourly or at least they did a year

Is it true that once Keystrokes hires you...

you don't hear from them for many weeks to actually start? Thinking of applying with them but this makes me nervous...


I was offered a job with MDI a year ago before I was hired at Keystrokes - SM
They told me that I probably wouldn't want to leave my other job as I probably wouldn't have enough work, and that the account they would put me on was VERY heavy ESL and needed unlimited long distance. That was a big turn off for me! I then accepted a position with Keystrokes right after that, and a year later I'm still glad that I did!
Anyone know whether Transcend is keeping the same insurance this year or changing?
thanks
Not true. I worked at Transcend for years and things have

For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff.  Not any more.  More and more people are to the point of not knowing what to do with this company anymore.  People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral.  A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend.  If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.


MQ/KEYSTROKES/TRANSCEND

I am tired of hearing about MQ. Everytime someone posts something (almost every time) it reverts to being a MQ bashing.  I think if there are so many disillusioned MTs at MQ, then perhaps the Administrator needs to make a new board one for all the unhappy MQ MT's, because I know most of us are all tired of reading how unhappy the MQ MT's are, and if they are so unhappy find another job.  It's not as if MT jobs cannot be found. A good MT can find a job!  I have 2, with 2 different companies and I love both companies and I make good money with both companies.  I work for Transcend, and think they are a great company, and also Keystrokes, and are equally as wonderful.  Lee could not be nicer to work for at Keystrokes, she is honest and upfront about everything. 


And if you keep your butt in the chair, you can make money!  Give MQ MTs their own board please!


Last year, from Keystrokes we got Blockbuster gift cards for Christmas and for MT week sm
we got candles and candy. I always get a birthday card too, which is very nice.
No, Keystrokes did not sell to Transcend.
Not sure how all these rumors get out. Ridiculous
Keystrokes or Transcend....anyone have an opinion?

All input is appreciated.  Need to make a decision some time today.  Pros and cons for both, so looking for insight from those who have worked for either or both.


 


Thanks in advance!


keystrokes does not use offshore help, transcend
uses it a lot- one day you have work, the next day its slim pickins' - and you are left holding no paycheck. Transcend is ruthless and cares nothing about its MLS. It is just there for the dollar and you have to slave over a horrible platform, doing more clerical functions to get far less lines. My advice is to run from Transcend - masters of deceit- as fast as you can.
Transcend? Keystrokes? Good or bad?
Does anyone know anything about this company?  Keystrokes? 
Keystrokes is not as large as Transcend but they might be in the next few years. sm
Transcend has grown because they keep buying other companies, and Keystrokes does not do that. They have grown every year and still do because of getting new accounts and keeping the accounts they have.

Keystrokes is not in the $50M range; last I heard they were at $15M and will be in the $25M this year due to new accounts. They are very open about this, and also about the fact that they do not take on too much at once just for the sake of growing. They make sure that they are ready first.

Are they the perfect company? No, but they are better than any I have worked at since YOG. I have been at Keystrokes for 3 years. They continue to improve every year and have really worked through the issues they used to have including the insurance. The first year I worked for them, they were an OK company, the second year they were good, and this third year, they are great.

I am impressed with them because they still treat their employees as if they are a small company; we are not just a number to them. I am also impressed that they give more to their employees every year instead of taking things away, like a lot of other companies are doing.

I am happy at Keystrokes, as are over 400 of us. For those that are not or did not like working there in the past, I hope you find the company that works best for you.

Different strokes for different folks, but I have found the company that is best for me and plan on staying!
Transcend, Spheris, Keystrokes, Softscribe can

anybody give me the good and bad about these companies, as well as the platforms they use?  I'm thinking about adding on some part-time work to compensate for the lack of work at current MTSO.  I know there are a lot of companies out there, but these four seem to be discussed a lot.  However, it's hard to compare them when you have to jump all around the boards to find out information.  If anybody has other MTSOs besides these four that I should stay away from or definitely submit a resume to, please post that too.


 


Transcend, Spheris, Keystrokes, Softscribe can

anybody give me the good and bad about these companies, as well as the platforms they use?  I'm thinking about adding on some part-time work to compensate for the lack of work at current MTSO.  I know there are a lot of companies out there, but these four seem to be discussed a lot.  However, it's hard to compare them when you have to jump all around the boards to find out information.  If anybody has other MTSOs besides these four that I should stay away from or definitely submit a resume to, please post that too.


 


my first year I made 16k. Doubled that second year. Going on year 6 with (sm)

two local accounts I earned 23,000.00 and a national I earned 35,400... 58,400 this year.  Don't ask me how many hours, though, I really have no idea.  I'm pretty motivated.  (When people ask me how many hours I work a week I reply as many as it takes  I'd say 40-50/week.  I am also a fitness instructer and personal trainer, about 5 hours a week or so.  Decent money (sometimes under the table!) but mostly I just do it for fun and to be social and wear cute work-out clothes. 


that first year was a rough one... but I consider it part of my education. 


 


I'm pretty motivated. 


Last year, there was a letter sent that told us what we earned the previous year. sm
In the past, it has been all or nothing; if you did not hit the lines for full time for the year, you did not get PTO. I talked to my lead this morning about a last-minute vacation and she told me that the yearly packets are going out in a week or so and that the new policy will acrue PTO by the pay period or month. I like that a lot better, but she also made it sound like they are upping the amount of lines needed to acrue PTO. I normally get between 15 and 20,000 lines per pay period, so I am sure that will be fine but I am worried about the periods that have lower volumes, like most of January every year.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Webmedx lets you carry them from year to year sm
You can accrue up to 140 hours (I think) before you stop the accrual process. Don't have to use it all in one year.
I would stick it out, most places are slow now through the end of the year every year (nm)
x
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
Last year $36K part time, going to make more this year full time BUT sm

I AGREE it IS getting harder to make money.  I used to make $24 very part time 10 years ago and now...well it is Word and platforms versus WP5.1.  I got 7.5 cents a byte line then and I get 9.5 cents a character line now.  That IS a huge different in point of fact.


OH I WANT MY WORDPERFECT 5.1 BACK!!!!! Bwaaah!


keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Not only that, but I would MUCH rather work for Keystrokes than Spheris as Keystrokes doesn't

This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
Only Keystrokes. Worked at MQ until I came to Keystrokes. Started at sm
Keystrokes PT, liked what I saw and experienced, gave notice to MQ and went FT. Have not look back since. I had previously worked at 2 hospitals, for MDI, Transcend and MRC until bought by MQ. I plan on retiring here as long as they stay as they are.
No, Not with Keystrokes, visiting friend and using her pc, she got job with Keystrokes
I forgot to change the Name. I do not think Keystrokes is hiring anymore now. Would like some info about Diskriter though.
Ditto, Keystrokes is a wonderful company with wonderful people! I love working for Keystrokes!
I am just not making enough money.  They are a great company though, just ask for a back up account.
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Been with Keystrokes staying with Keystrokes

I was there for the promises and guess what Keystrokes is making good on those promises. 


I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 


I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.


Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.


Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!


I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.


Keystrokes does not go by keystrokes, we go by lines. sm
1200 lines per day comes out to 150 lines per hour. Most transcriptionists are able to do 200-250 lines per hour, so this is not unrealistic, nor is it unreasonable. The hospital that I used to work at prior to coming to Keystrokes had a minimum of 185 lines per hour. The service I worked for prior to Keystrokes had a minimum of 200 lines per hour.
Have been with them for over a year...sm
and have no complaints. Pay is always on time and they have direct deposit. I have rarely ran out of work on my main account, but when I do I have a backup account to work on. There are incentives offered often as well. I don't see a high turnover rate...the reason they are hiring new MTs is because they have new accounts. Good luck in your job search!
Been on it for over a year and
still struggling. My lines went from 1,500 to 2,000 a day down to 800 to 1,000 if I am lucky. Still haven't found the courage to quit :(
Yes, they were. This year and I believe one other year. nm