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Serving Over 20,000 US Medical Transcriptionists

Or maybe to protect from lawsuit-happy MTSOs, we

Posted By: sm on 2009-08-11
In Reply to: Sigh - B

are supposed to phrase everything with 'in my opinion', 'crazy rumor has it', 'i wonder if', 'possibly', etc.... Guess we just have to phrase everything with code words to protect ourselves to even be able to share info.

'Crazy rumor has it X company didn't pay me for the last month, possibly, in my opinion...' LOL.


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MDI-FL/Transcend one and the same. Proud to outsource and not protect American MTs.
We have no job security.
Lawsuit
I received the notice via the State of Texas and other than the fact that I am going to have to hire an attorney it would actually be funny as I have never said anything about them that wasn't true and they cannot prove otherwise.  I will be seeing my attorney on Monday and you can bet there's going to be a lawsuit going in their direction too    The monikers of the other 5 are noted in my citation but I won't post them, at least until I speak with my attorney.
Lawsuit
Yes I got the citation from the court.  The complaint is for Defamation and Libel for posting on this board!!!!!!  Of which I might add, I am NOT guilty.
Lawsuit
I just want to thank everyone for their support.  I think I should not discuss this farther at this time.  I'm sure everyone will follow the case as it is a matter of public record and I will be sure to let you know the outcome.
They will when a lawsuit results from it and
In their wallets. Publicize the name of the hospital SOMEHOW, because I personally would NEVER go to be treated in an institution run by those kinds of physicians.
VR is a lawsuit going somewhere to happen! And.... (sm)
you better believe I request a copy of every report generated whenever I visit a doctor. Heaven help them if I find a mistake-ridden report transcribed by VR. I hope the people falling for the VR joke have DEEEEP pockets!
MEDQUIST LAWSUIT

I just recently heard about the Medquist lawsuit and settlement regarding inaccurate line counts.  I'm not a MedQuist employee, but was wondering - what are your thoughts on AHDI receiving the million dollars instead of it not being dispersed back to the MTs?


RE: Gourdpainter and TT lawsuit,...sm

Do you think you could go to work at ANY company and continually bash them, either online or to other employees and NOT get fired or sued.  There is such a thing as libel and defamation, and that has nothing to do with Freedom of Speech.  I have gone through the archives and am shocked at the things people say on here about the companies they STILL WORK FOR.  I cannot imagine going to work for a company and to continuously badmouth them and to be able to keep my job!!!  Someone else said on here in another post I read about not having to use your real name or be accountable for what you write on here and that is only to true, which is why I use my name!!!  I have nothing to hide.  If what you say is true, then you should be able to show your identity!  You cannot knowingly lie or defame a company  ANYWHERE, especially where it could potentially poison the pool of current or potential employees.  If you are SOOO unhappy with the way things are where you work QUIT!!!!  I have been through the ups and downs on work flow with Transtech too, but my intelligence tells me this happens everywhere!  There was no change in payroll company since I have been here, almost a year, or if there was I had NO PROBLEMS and did not even notice.  I had no rush to get my paperwork in or mistakes in my paycheck and whomever implied those things about TransTech's questionable payroll practices, deserves to be sued.  You cannot say those kind of things about a company, especially  when to my knowledge they are UNTRUE.  That is defamation of character and NOT Freedom of Speech.  They are owned by a parent company and THAT company does our payroll NOT TRansTEch themselves.  Everyone really needs to do their homework on this sort of thing.  This is EXACTLY what people get sued over and as well they should!!!  There is a difference in stating you were unhappy, or if you did not get paid on time or not at all, but to continue to work somewhere, and then get on here and CONTINUOUSLY bash them, is just plain WRONG!!  There are plenty more companies out there... find another one to work for if you are that unhappy!!. Again, I am NOT management and I have had problems that I needed to work out with them, but that is exactly what I did WORKED IT OUT WITH THEM!  This is a company just as if you were working in an office, and there is protocol when working in a business environment that many of you just do not get!  For those of you that do, this is obviously not meant for you!!!   For those this does not pertain to, I know you will not be offended by this.  If you are offended by this, this is obviously meant for you.  Have a great day!


Believe me, filing this lawsuit sm

has damaged their reputation FAR more than whatever was said in the post that prompted it.


Had they just left things as they were, it had already blown over.  Now, they have actually seen to it that anyone who wants to work for a company with any decency will stay far, far away.


DISCLAIMER:  ALL CONTENT IN THIS POST IS MY OPINION ONLY, I AM AN MT AND HAVE NOTHING YOU CAN TAKE FROM ME. 


Sounds like a lawsuit to me.
Find out how the company reported this liability (PTO owed) and the related salary expense on their income taxes.

Usually, companies work on an accrual basis - meaning that an expense is recognized at the time that it is incurred (and hence, at that COST). I'm betting Acusis reported the PTO expenses at the rates that were being paid at that time...and if so, there's two issues here. One is that the expense they have been reporting will have to be adjusted downward and they will have to go back and pay more income tax on the profit that will therefore be increased.

The other is that the Department of Labor will land all over them like a ton of bricks. As someone who has been in the middle of a DOL audit, I can assure the management of Acusis that it is something they should avoid at any cost.
Get those $$ out of your eyes! No lawsuit here!
No defamation of character, TT Management!  It's all public knowledge.  That's right.  In the good state of Texas, one can look up this case and read the whole RIDICULOUS lawsuit.  Looks like something that would come out of that state!  Like our brilliant ex-Prez! 
Lawsuit for a public board? Who are you going to sue? nm
Grow up
The problem with something like this is that anyone can file a lawsuit. It does not mean someone is
My ex filed 15 lawsuits against me due to bitterness. All were dropped after my lawyer went to court a hundred times, but people saw them in the paper and labeled me as a child abuser, deadbeat and crazy person for a while before it was all cleared up.

Just because a lawsuit is filed, does not make it true.
No more Keystrokes lawsuit topics. (sm)
Take your arguments to email as you cannot leave out personal attacks toward others and toward the board.

Moderator

So, what is the latest news on the lawsuit?
TT versus MT?  Inquiring minds want to know!
I would advise anyone doubting the validity of the lawsuit
To go back into the archives, at least 6-10 weeks, and check out GPs posts regarding why the work was low at TT and its direct correlation to Dictaphone. While this may not on the surface appear slanderous, it was presented as being fact, not opinion. If her assumptions about TT and Dictaphone were incorrect, and TT can prove this, it is indeed libel. I don't know GP and I enjoy her posts. I'm just a realist/fatalist and see things in black and white most of the time. I'd say it about myself had I left myself wide open and vulnerable.

As for the the unnamed 'Jane Does,' perhaps one of those is that person who types in all caps and says TT 'steals' work from their MTs, 'frauds' the line counts, etc. IMHO, that IS libelous and quite damaging to a company's reputation. What scares off an MT more than the thought of being cheated on their lines or having the good dictators' reports 'cherry picked' by the leads, leaving them with the dung no one else wants?

I'm sure I'll be flamed for my opinions, and frankly I don't care. Libel is what it is; presenting something as fact when it is not fact, and if the person/entity can prove otherwise, they most assuredly have a very good lawsuit.

I am very sorry GP is going through this and I wish her well; however, I cannot condemn TT for taking legal action if she was posting erroneous information as first-hand knowledge of fact.

Freedom of speech is one thing; passing on inaccurate information as fact is an entirely different ballgame.
It is only a matter of time. VR is a lawsuit waiting to happen.
Good example.  Thank you for your honest input. 
We need to CALL THE FACILITIES and let them know what is going on! OR Class Action Lawsuit
...we need to all go out on strike! If we ALL stopped working tomorrow, called the facilities and let them know why, where would WebmedX be?
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
Right and told we should be happy we have jobs. Not too happy right now.

.


MDI Maryland HAPPY HAPPY HAPPY
THIS IS NOT MDI IN NY OR FL!!

www.mditrans.com.

I can't say enough nice things about this company; very flexible, you area a statutory employee. That means that they pay the employer portion of your SS. Great on time pay, tons of work. Do your lines and you are left alone! Expect to be responsible though. Pay for your phone; rent a Lanier or a C-phone if you don't have one; BayScribe platform. Anything that is a bit of an inconvenience is more than made up for. You will know to the minute how much you will make and how many lines you have typed. Check it out!

And what about the MTSOs that ...
yell and scream and write nasty emails just because they happen to be in a bad mood? And that goes for some QA people I can think of too. They don't know or care to be civil. I suppose the double standard would apply here though. Only the peasantry should be given psychiatric tests?!
MTSOs?
Is this the correct board for me to ask a question of other MTSOs? I'm new to these boards.  Thank you. D
MTSOs

Thank you!  I have been in business 12 years and, if you can believe it, I have never implemented any guidelines for acceptable error rates from my transcriptionists.  I have 19 transcriptionists and am finding that I need to do something to make them realize that they can no longer be lazy and just figure, oh, Dell will fix it.  We have reached a volume of work where I cannot fix lazy transcription problems any longer.  I am unsure how to go about this?  What are various ways to figure out the allowable error rate?


Thank you for all the help you can provide!  D.


MTSOs

I currently do offer a three tiered pay scale where the transcriptionists work their way up -- but I nevertheless find so many things they simply are not looking up or aren't sure of themselves and so will put question marks.


Do you know how the nationals figure the 98% accuracy? That's my real problem, I don't know how to go about figuring the 98% accuracy. 


Good luck on getting that big account!!  We have a large one starting on 02/01 and I'm nervous that with the sudden increase in volume I won't have the time to QA the way I have to now.  In my area it is hard finding really top notch transcriptionists -- the couple I am having trouble with have been with me awhile and I've tried and tried to train them but they lack self confidence and don't THINK about what they are typing -- hard to teach that THINKING skill!!!


Who are the top 5 MTSOs (most MT's)? nm
nm
To all MTSOs...sm

I am just curious.  I am sure it is very hard for MTSOs to find dependable, well-trained, honest people that work their required schedules as it is hard for dependable, honest, hardworking MTs to find companies that pay well, when they are supposed to, and have decent accounts and availability of work. 


My question is where are you?  I have close to 15+ years experience in multiple phases.  I have been burned by 2 telecommuting companies already.  I have been employed with this last company for over a year.  I thought they were great but over the past 5 months or so things have began to have turned sour.  Plus absolutely no benefits are offered.  I can handle not having any benefits as long as everything else is good. 


I have been skeptical to change jobs but things have just gotten to where I am completely dissatisfied. 


If any MTSOs are hiring, I would be happy to take any test, send resume, etc.  I just don't want to be burned anymore.  I love this profession but times have changed.  But like I said, it is hard for the MTSO as well as the MTs.


MTSOs
My opinion, I think part of the problem is with offshoring and the fact that offshored MTs can be paid less, therefore dropping US MTs pay. According to a lot of posts and my researching, MT pay has drastically dropped over the years and it's not getting better. Maybe if the MTSOs would post on what changes are happening on their end that makes them lower hire-on pay, that would help. From an MT standpoint, it seems that MTSOs are dropping MT pay but still lining their pockets, which is not a fair assessment, but that's the way some see it. We work hard and have to have a pretty much ongoing education to keep up with the medical terminology. I know some with 20+ years of experience are very frustrated that they cannot get a decent line pay. I don't know what MTSOs can do to make the situation better. Not all MTs are unhappy with their situation. I am very happy with the company I work with, although I do miss the statutory status and bonuses that I previously had at MQ, but times are changing and we have to adapt, and no I DON'T like it! Anyway, this is just my opinion.
MTSOs
I figure, it could get worse and for me, it actually has, so I try not to complain too much, but it does get frustrating and I try to look at it from both points of view, even though I'm not an MTSO and never actually owned one myself.
MTSOs
In the last 5 years that I have worked for an MTSO, I have seen a lot of changes in these companies and the way they treat their employees. When I first started working from home for one, the pay was good. They didn't bother you. They got your work to you...their were benefits. Now...with more experience and even certified, I get the run around too. Take a typing test with 20 minutes of dictation. Like being certified isn't good enough? My biggest concern is the fact they need to rethink how work-at-home employees should be treated. They tend to group us all together and try to treat us like we work in an office. It just isn't going to be the same. We obviously made this choice to work from home for our families. We give up a lot working from home, but they try to pretend that we should pay the same dues. The fact that they NEVER EVER CLOSE is a big one. Not to many companies out there make their employees work all hours, all days, all holidays with NO!!!!! reward for it. No thanks, nothing. They expect you to work on Christmas day in your home where your family is celebrating, perhaps 5 - 10 feet away and not participate?

For instance, I had to work last Christmas (and trust me, I've paid my dues on holidays). But it was a new job, so I had no choice. Sure I started late. I spent the first 2 hours celebrating with my family, opening presents, etc. As soon as that was over, I got on here and started working. I made my line count well before my shift was to end, but I got the mean e-mail about not working.

I think they need to get real. We work from home. We don't leave our problems at home when we go to work. Sure, you have to separate home from work while your working but I think they need to treat us with a little respect. Perhaps realize that we sacrifice for a reason instead of pretending that our reason doesn't exist.

Maybe they should take a clue from Google on how it treats its employees? Man I would just love to work there!

I feel so frustrated in this occupation lately, that I don't know what to do. I get the run around myself. Scheduling interviews and putting your whole day off for it and then the recruiter doesn't call!!! But e-mails saying sorry can we reschedule? NO, we can't.

I've seen and done it all in the last few years, offshoring, holidays, bad employers, horrible bosses. Its been a long time since I enjoyed my job.

Sorry if this runs on, but its late (since I have to work late shift to compete with the overseas people because they work while we sleep!) but I'm tired. Time to go to bed!

Here's hoping that something in the future happens and once again, our jobs are great and we brag to everyone about it!

This is what I believe about MTSOs

Most all of them are probably offshoring work secretly or not.  They overall don't respect their MTs.  They offer baloney rates.  They lie through their teeth.  They offer steak and deliver animal chow.  They punish all MTs supposedly because of the faults of a few MTs.  They keep tabs with countless instant messages and phone calls to keep their ignorant little children in check.  They are constantly running ads because they can't keep good MTs. 


How can any industry survive with this treatment?  I think almost every one of them is offshoring whether they admit it or not.  What other explanation could there be?  It can't be simply because the MTs put up with it.  There HAS to be something else behind it.  MTs as an industry don't put up with any more crap than any other type of employees.  BUT the MT industry has a way of offshoring work with nobody the wiser, unlike other industries and I think that is what is behind the whole sham. 


MTSOs

The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves.  Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!


 


MTSOs

The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves.  Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!


 


MTSOs
Shutting down the in-house hospital transcription department. Given the names of Alliance, Transcend, and Central Transcription Services. Not much of a choice. I need benefits. HELP!! Any information appreciated.
Those MTSOs
should spend the time making their company better instead of pretending it's so great.

You just wonder about people!
MTSOs and others
From what Im reading here on this board there are definitely some less desirable companies out there to work for.  There have been warnings many times on this board about these companies.  Its a vicious cycle it just keeps coming round and round, same company different month or week.  It could be that recruiters for these same companies keep posing as MTs and hooraying about what a great company it is, lots of fuzzies and smiley faces to reel people in.  Then, those very same people that were reeled in come back here to complain.  Heres a clue for ya, if the company is not talked about on this board its probably one of the rare ok places to work.  If you see too much bragging about a company then red flag- guess what, its a sneaking low down recruiter people!!!
if you ask me, MTSOs - sm
can cut corners by doing their own hiring and eliminating these recruiters.

with over 30 years experience I have said no to low-ballers because I started 20 years ago on production at - guess what - 8 cpl.

My personal favorites are the 'difficult' (and they know it) accounts that offer 7 - 8 cpl and claim commensurate with experience.

uh - run that by me again, and this time with a straight face, please.



JUST SAY NO, GIRLS. We can put them in a corner, too.



MTSOs
I work for 2 different services, one pays 10 cpl with differential for any weekend and holiday work typed. The other pays 9 cpl, but is very easy clinic work. These people who complain about not making any money on 9 cpl just aren't keeping their butts in their chairs.
MTSOs
Boy, you are correct!  I used to think the horror of horrors would be to work for someone who was not an MT.  For the past 10 years or so it seems that more than likely the strings are pulled by the suits who probably can't even type.  There are also those MTs who have sold out' and managed to get into management and they are just puppets for the suits so poor MTs have few anymore who will stand up for them. You are loyal to your MTs and chances are most of them reciprocate.
I think most MTSOs don't want MTs with
they don't want to pay for it. And it's quite obvious in my experience that the same goes for their QA people, as well!
$$$$ by MTSOs
As a past MTSO from the days gone by - not now... you cannot make a profit if you don't charge 3 times what you are paying your employee... so, 8 cents a line to the employee - the MTSO is making at least 24 CPL. Don't kid yourselves. We are all getting the screws from the MTSOs of today and they are getting rich as H-E-L-L.
you are so right! Plus the MTSOs sm
to put up with the whiny MTs who are worrying about what the MTSO is chargin and other things that the IC shouldn't even care about when its none of their business!
Need for MTSOs?

Despite working for an MTSO, it seems to me that I am receiving my work directly from the hospital already.  It's just that the MTSO QA and Admin people have access to the same platform and jobs as well.  In order for a job to go to our QA department, we have to pend it to them.  Otherwise, it goes directly to the facility.  I am an IC.  As I see it, the only thing that the MTSO has provided after my hiring has been the computation and delivery of my paycheck and QA when required.


If I were an IC working directly for a facility, I would be happy to cover stats for an additional fee.  Plus, I would charge an additional fee for the more difficult dictators, for rude behavior such as eating when dictating, for heavy lookups that could have been prevented if the dictator had provided sufficient information, and for those times when I have to spend several minutes listening to non-dictation, such as when the dictator is just having a conversation with a colleague or other person on the tape, apparently not able to push a pause button.   Contrary to these extra charges, I would look forward to being able to communicate directly with the facility to possibly effect changes/improvements.  As it is, I work for an MTSO whose owners are apparently afraid, too lazy, or noncaring to confront the facility in order to correct some problems that continue forever, never to change, that affect only the MTs and QAs.


Even with all this, I would bet that the facility could save money.  After all, it seems that right now there are a lot of people at the MTSOs that do not produce work, but still are receiving paychecks.


MTSOs would like you to believe that, but they
are ultimately responsible for the product they sell.
FYI - A lot of MTSOs do have
offices. Not everyone can work from home. The MTSO I work for has at least 20 people in the office.
Don't let the MTSOs and other
negative posters run you off. SOME people obviously don't like that you stand up for MTs and speak out about us getting a raw deal lately. I for one completely appreciate it.
NY MTSOs....sm
I am speechless, why so rude???? Geez, I am not saying all people from New York are that way, but I have worked for 2 services out of New York in my MT life and they take the cake for being so nasty.
Please understand that MTSOs
must provide a client with a quality product. If an MTSO continuously allows poor quality work to be sent to their client, then the MTSO risks losing the entire account.

Many MTs assume that because they have the ability to send a report to QA that this makes it ok for them to do sloppy work. When I first started as an MT, I averaged 100 lines per hour, sometimes less, because I would check my work as I went along and then I went back over it again. I would work 9-10 hours a day in order to meet my quota.

It is better to make less money and have a job than to get a lot of lines (that are of poor quality) and lose your job as a result by being terminated.

I think it is very fair that you were fired, especially if the issue has been discussed with you before. If you are fortunate enough to get another MT job, take your time and focus on producing a quality product.
Okay, then that confirms some MTSOs... sm
DO withhold federal and some MTSOs don't withhold federal. Medquist DID for the nine years I was an SE there.

It's a point worth noting to ask about in a job interview if anyone is considering SE status... 'cause it sure is a nasty blow when you have to pay quarterly taxes and there's nothing there to your credit.
What in that MTSOs rant
made you think SHE had gotten past grade school? Did that sound respectful to you? Power outages happen, cable outages happen, family deaths happen, jury duty happens. I broke my back for someone like her and when the above things happened to me, one right after the other, way beyond my conrol, I got the line about the client wanting me off the account because of three errors in two years. I will tell you this....it was the best thing that ever happened to me. No more stress, no more harassment, no more Harpy. It's a beautiful thing.
All MTSOs will be out of work at
You should get a part time IC positions to fill in for when there is no work at your primary employer. Do you think that there is an MTSO who is loaded with tons of work 365 days a year. IT DOES NOT EXIST. There is no such animal.