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Serving Over 20,000 US Medical Transcriptionists

Our supervisor when I worked in-house did it for fun

Posted By: NotOP on 2009-07-21
In Reply to: Where or how did you test? - wanda

It was MT week and it was one of the games we had with a prize for who scored the fastest. It was some program she borrowed from HR that they gave to clerical staff as a basic typing test from hard copy, so that made it even more challenging, lol! The program automatically freezes up at the end of the time and calculates your score and errors. I netted out at 135/0 but second place was right behind me at 128/1, I believe. It was fun.


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I worked on production in-house
and the base pay was 9 cpl.  No differential,  no OT pay. They did offer a very nice incentive plan where you could make as much as 10.5 cpl but I soon became aware that only the favorites got that.  We did have to have a set schedule and most of us except a chosen few had to stick to it.  We could work as much OT as we wanted.    At this MTSO I work for, the  base pay is only 8 cpl but we do get differential for odd hours and OT pay when available.  They do have an incentive as well and I feel like they are fair with it.  You do your work, you get it.  There is no well....you took off a day, but there was a holiday.... I saw you walking the halls blah blah blah.  I am a social flop but my new boss at this MTSO doesn't know that like my hospital boss did.  She does not know that I drive a 15-year-old car, who my friends are, my I live in a cramped, cluttered house and that my clothes don't match.  She just knows what I bring to the table as far as transcription goes.  In my book, it makes a better work atmosphere.  But again, that is just my experience. 
That happened to me at the first place I worked in house. -sm
I had to call them after a month of waiting for my last paycheck. They said they were waiting for me to come down and get it. Can you believe that? They finally put it in the mail.
I never, ever heard of such a thing, even when I worked in-house.
nm
When I worked in-house I was paid by the hour....

only had to maintain 135 lph...but I never heard of anyone who was reprimanded for not maintaining that. The nice thing was the hourly pay (between $13 and $17 an hour) whether there was work or not, PTO, etc. Had work 98% of the time and if not we could go down to medical records and help out or go home early.


Regarding cookbook - years ago when I worked in house (sm)
Our volunteer auxillary put one together for us from recipes we had contributed. They did it for 3 years and at first I didn't think much of it few of the recipes were ones I wanted to try. But over the years a couple of those co-workers are no longer with us and looking back over these books and the recipes they submitted sometimes gives me a moment to pause and put things into perspective.

I will print mine out and over time perhaps I will get to know some of my co-workers who contributed to this one as well.

Don't get me wrong, I would have been excited to get a bonus or a special little surprise, but this in its own way probably promotes more of a feeling of family among us.
Feeling mushy, gushy today I guess.

Have Happy Holidays.
I worked briefly (emphasis on brief) for a company once who gave in-house sm

employees more benefits than the people at home, stating that working at home was a benefit in and of itself, and, unfortunately, those needing to work at home because of family or other reasons apparently bought into it.  And yes, somewhere along the way, a lot of people have seen medical transcription at home as a bunch of mommies sitting in their jammies, bouncing babies on their knees.  Not that there is anything wrong with it, but I think that is sometimes why they feel free to pay low wages, give little or no benefits, etc.  They view it as mommy making pin money or whatever.  For most of us, obviously, that is not the case.  The women I know who work at home and have children are every bit as professional as someone you'd find in an office.


I pointed out to this company that by working at home instead of in their office, I saved them the money for office space and the need to provide equipment, office furniture, resource materials, etc., and I didn't understand how that added up to me getting LESS benefits than those in-house.  Needless to say, I did not stay long.


I do not have children.  I work at home simply because I can make more money beign paid by the line than being paid by the hour, which is what is offered for in-house positions where I live.  When my mom began having health problems a few years ago, it was a blessing as I was able to flex my time and be there for her when she needed me, so I fully understand how much moms appreciate having the flexibility to be there for their families.  It is sad in general how much the pay scale and benefits have gone down for the profession over the years.  I made more 15 years ago than I make today, but then again there was not the competition from overseas, voice recognition, etc. back then.  I guess everything changes and all we can do is try to adapt.


As I am writing this, I realize I probably got way off topic.  Guess I should get ready for my shift and burn off some of this energy.   Hope everyone has a happy productive day.  Remember, we're all on the same side.



When I worked in-house, we were part of the SEIU, but that included even nurses. SM
After I had quit, I heard they decided to go with the UAW.
Do you work in-house here? I applied last August & was told in-house only and they weren't
s
Try going through supervisor. They should get
z
Why don't you say this to your supervisor?
Any acute care account may seem difficult for you. Express your concerns to your sup. and see if you can be placed on a different account.
My supervisor
nm
Supervisor?
Not sure who you had for a supervisor, but none of our supervisors have quit in the three years I've been here. Please be sure you have your facts straight there.
According to my supervisor....sm
you can work OT on any account listed if you are off hold for that account. If you see an account that you might like to help on, read the account specifics to see if you might like it and then ask your SMT to add it to your affinities. You will be on an initial hold, more than likely, but once you are off hold you can work all the OT you can stand.
Is KW still the supervisor?
If not, then things are probably much better.  Sounds like they worked out the bugs, though. 
Supervisor
Is your new supe 'D'?
Have you tried asking supervisor
for help?  I don't know if anything can be done about the clunky program, but perhaps you've encountered a lazy tech who is unwilling to work with you and your macros.  Maybe your supervisor or his/her supervisor can help.  It's worth a try. 
Let the supervisor know......

Well, I would think that if you can prove it you have a case. I know, this would make me crazy. I have felt the pinch of cherry pickers myself.


I wonder though, how is it that the supervisor doesn't know these people are taking an hour or two off or if their internet is down? Why are they emailing just you? If they are not notifying the supervisor, maybe next time you get an email like this you could email back and say something like thanks for letting me know, I'll be sure to let -insert supervisor's name- know right away that you are not able to work at this time, let us know when things are -insert excuse for not working- back up again/you are feeling better/etc.


I would most definitely let the supervisor know every single time someone was taking time off for the reasons you gave. Then, the supervisor knows and can handle it accordingly.


Since she is not the supervisor, she
should never have been contacted to begin with. After the first one, however, I think I would have questioned the MT as to why she was not notifying her supervisor.
I liked Beyond Txt, I liked my supervisor
I liked my hours, I liked just about everything, except I was always just short of full-time lines. It was a high ESL, which is no problem for me, but I am very picky about QA. They also have a QA percentage requirement along with a line requirement, so every day I'd see those numbers and send less and less to QA b/c I'd take a lot of time to make sure I did it right. My fault. I ended up not able to support my child and I had to get a second job. Then I was exhausted and decided to just leave. I would have been very happy had I been able to make a higher line count with the QA I wanted and they required, and benefits. Like I said, one of those situations where I wished it would have worked out, but bills to pay, family to feed, all the rest! Good luck to you.
Must have the same supervisor or there all bad
99% of the emails I send my supervisor go unanswered the first time, and when I have to email her again because I really need an answer, I always tell her this is my 2nd or 3rd email so she knows how incompetent she is. I keep thinking maybe she will up her game, but so far it hasn't worked. Whenever I see a link asking for suggestions from any of the newsletters or emails we get from the company, I always send a suggestion that they do a survey of the MTs on 2 subjects. 1. How satisfied they are with their job. 2. How would they rate their supervisor's performance.

Apparently they don't like my suggestions as they never make an attempt at either.
My supervisor is also from NY, but
she is as sweet as an angel.  Maybe she wasn't born there. 
Then get an in-house job so there are no
your current position.
In house?

Just curious if that had at-home transcriptionists.  Sorry, I dont know about their testing, but I had thought about applying there before also, so will watch this thread.


In-house
Never thought I'd hear myself say this, but I would love to get back into a hospital.
In-house only. sm
They listed the opening on MTjobs.com. Check there for info.
In-House
Yesss...and that is one of the reasons hospitals began outsourcing..
That's in-house only. Tried that already... nm
x
If you are in house, and they are (sm)
having trouble with the home people now, chances are excellent they will continue to have the problems when you go home until they get someone out to fix it.  If all the home MT's are having trouble, then the clinic needs to get someone in to fix it.  Maybe you might have more to say about that while you're there.  Once you go home, you're stuck like everyone else.
im a in-house MT, BUT
I might sound sneaky and dishonest, but I really think that whether you're an IC or employee, they have no say. Unless it's in the contract. But then again, I really don't think they can find out. I also work for a private office consisting of 4 docs who also dictate for the hospital. That friend whom I mentioned who used to work for a vendor AND our hospitals--she now has her own business and I work under her also as an IC in the clinic setting. Our boss doesn't know this because the 4 docs I type for also dictate for 1 of our hospitals. I fear the conflict interest issue. I make $22 by the actual hour plus incentive for the hospital, but as a single parent, I need more than that. I really don't know if I could get in trouble because during my IC shift, I'm not typing for the hospital.

Good luck, I know where you're coming from as far as really wanting just 1 job but needing to live, pay bills, and eat.
in-house
I left MQ after 20+ years to go in-house. I assumed I'd take a pay cut, but because of all the changes at MQ and constant lowering of pay, I decided I'd trade the money for some security. I was totally surprised that because of my experience, I started at more than $20.00 an hour, plus shift/weekend/holiday differentials and great benefits. I did have to change my schedule slightly (working afternoons/evenings) but again the differential comes into play so made it worthwhile. Only work 1 weekend a month, no holidays (unless I want to) and the pay is hourly, no production, no worries about NJA. The future of making a living with the MTSOs seems to be more and more uncertain so in your shoes, I'd definitely look into going back in-house. Also my employer now sends their MTs home to work after training and I think a lot of other hospitals are looking at doing the same thing. I know it will be an adjustment for you not working at home, but I've never regretted it for a moment.
in-house MT now
Four months ago, I started work for a local hospital and couldn't be happier. I've been a Transcriptionist for 33 years, and this job has been a God-send. No stress, no minimum line counts, paid hourly (excellent pay) exceptional benefits, low cost health care. I had been an at-home transcriptionist for 10 years, and the work had decreased to the point that my last pay check was only $500.00 for a two week period. I was facing foreclosure on my home. On my interview, the director informed me that they had an outside company, but decided to bring transcription back in-house to be more cost effective for the department.
Call your supervisor.
I would call her and tell her you are at a point in time where you have decided it is important to take care of some personal issues. Be very upbeat, positive, and looking forward to the change. Tell her you have enjoyed so much working with her, and you will be glad to give a 2 weeks' notice, and would like to know if you would be eligible for re-hire if future pursuits do not work out.

Save the email.

If she wants more details, just tell her it's personal. You don't have to go into detail, and no, you won't sound dumb. :)
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
Account to ASR - per supervisor -- been asking

supe about this for a year or so -- just told within the last week (after my many questions to her about where the work has gone on this account) that the account had gone to ASR -- I heard a "jillion" excuses from the supe for the "no work" situation, EXCEPT THE TRUTH -- that it was going to ASR. Now only get the jobs that ASR cannot interpret. MQ supes are definitely not for the MT -- but MGMT puppets !! Don't you tell the MT's that their accounts are going to AST UNTIL AFTER equipment is working well, and we can handle it without the MT  !!!!!!!!!!


 


OSI's quality supervisor probably can't
I also suspect that she's been posting all kinds of crap on this board because that's the kind of lunatic she is.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
It depends on your supervisor. They are all very different.
x
How so? Supervisor answers, no one else
z
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
The supervisor's name was Denise. nm
xx
My supervisor just told me that they were having
problems with people not sticking to their schedules and work being out of TAT.  You might want to ask the recruiter about scheduling before you make your decision, as it might be an issue. 
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
apparently you do not have the same supervisor I did!
Exact opposite. Pay was always on time, though.
Re: MT supervisor discussion below...sm
I was an MTSO many years ago and have been an IC with my own accounts ever since.  I'm curious exactly what an MT supervisor does?
Supervisor position
Anybody know if the supervisor/manager position has been filled for Superior Global.  I read some bad comments about this company, just was wondering.
Supervisor's pets
Has anyone else had a supervisor that had pets while riding all the other MT's? Anyone else out there who has had that problem?  If so, I'm sure your stories are just as entertaining as mine have been. 
Please notify the supervisor or QA (sm)
Many of us were QA'd for weeks because they had the luxury of taking the time with us then.  This is a good thing.  They will eventually take care of all this, but if it is a priority, which I think this is, it will be taken care of pronto.  Just do it.
No I am not a supervisor, just type a lot (sm)

and I bet I know which accounts you are talking about, and I do them too.  They're still a mix.  Good with the bad.  I have a lot of experience with ESLs, so they don't bother me.  I also get my share of slurry progress notes.  It still evens out.


Their best supervisor had her last day yesterday and she usually

would get them right on it. So many new people in positions they do not know how to do and the MTs are on the ones suffering. Counting the hours and days until my time is up with them.


Supervisor/Recruiting

Are there ever any supervisory/recruiter positions


posted here?


I think I would try to contact the supervisor
/