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Serving Over 20,000 US Medical Transcriptionists

Outsourcing for HR and Payroll

Posted By: Lee on 2007-12-07
In Reply to:

How many transcription companies have partnered with ADP, a global conglomerate listed on the NYSE.  Transcription companies, et al,  are turning their Human Resource and Payroll functions over to ADP.  Now in my opnion, an mouse does not partner with an elephant.  Partnership????  Thousands of ADP accounts were already invaded by hackers this year.  What is going on?  Is there a gobble-up in the offing for some of the smaller, more independent transcription companies?  Is this why they are partnering?  Is this why were are being treated as disposable commodities?  Are they all going to sell out to foreign companies listed in the US as corporations, but actually foreign owned and controlled?  Any insight would be appreciated.  E-mails welcomed.

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I think they are taking payroll in house, but outsourcing this sm

YOU try processing paperwork for 300+ MTs!  I could not do it all right. 

I THINK payroll is going inhouse, which should be okay.  It is this other insurance stuff that is going out.  I could be wrong, but...

DQS payroll
full-time people fill out a timesheet online. statutory MTs don't.
not dure what cmpany - but if you had a contract and it states a pay date or pay time frame - you can take steps to get you money an dinterest - legally they are bound to stick to the scheudle they gave you - go to the department of labors web site and file a complaint - they will get the message.
It would depend on the account you are typing on. The account I was on was paid weekly by direct deposit; however, there were other accounts that were paid bi monthly.
SPI Payroll
I also got that e-mail and even though I appreciate the heads up, it is still an inconvenience for me. My checks are deposited in a credit union account which has limited hours and this will entail me taking time away from my work schedule, not to mention a 20+ minute drive each way, to get my check deposited and then of course having to wait for it to clear before the funds to be available. I am not going to get too excited yet, unless it becomes a recurrent problem.

They never told me I would get paid in 30 days. I do not need the money that bad since I have benefits/salary through my husband, but I can totally understand your situation if you totally depend on your paycheck once a week, twice a week, or semi-monthly. Getting paid in 30 days is very hard. You do not want to get behind on your bills and ruin your credit.

This company is Synthescribe. I think they have been going through lots of personnel changes and that's why they have changed their name. So far they have been very nice to me. I'm supposed to start training next week, so I shall see how it goes!

Many companies use payroll companies and they are just a number waiting for their work to be done.  You dont generally dictate to the payroll company that you have MTs who are just dying to file their taxes on January 15....which is what y'all are doing I guess.

If you have your last pay stub, most companies have YTD info on there.

If you're an IC and not an employee, getting 1099s instead of W2s, you should have records that support the 1099, and therefore already have those totals as well.

Or just relax.... you will get them :)

Please submit $29.99 with next payroll
We encourage AT&T, as you can get multiple lines for $29.99, but there are other companies that have come out with comparable prices. Then, fax the bill to Rochelle and submit it with the second payroll of the month. Thanks a lot, Liz
Medscript payroll??
Does Medscript out of Naples, Florida only pay direct deposit?? I got a call from them wanting me to work PT as an IC but can't get anyone to answer the phone when I call and I have sent emails.  I want to accept this position, but I prefer a paper check. Anybody know?? 
payroll checks

is there anyone here who is as tired as I am of bounced checks, late checks, etc.

I finally have someone who pasy but evry three weeks the checks come and it is getting ridculous.  They held the first one for four weeks then mailed it out, and now it just gets later and later- I have two others I work for I sent myinvoice and got a check within three days.  is there a logical reason for this over and over again?

TTS payroll issues
Same here for me. I thought it was just me.
Leslie is payroll
...but now since most of the managers are gone or lost their titles (and money) she is being used to run accounts.  That's the biggest problem over there, people with absolutely NO transcription experience making the rules. 
It's not just during the week of payroll. SM
Also, sending e-mails and expecting a reply is not as you put it bothering them. It's a normal part of business.
Proveros Payroll
Has anyone out there ever worked or is currently working for Proveros? They say one gets paid after 30 days. It has been six weeks and I am looking to get paid. I feel I've given them ample time to pay me. I wrote an email to the gal in payroll, and she has not replied yet. I would think she would apply right away.
Payroll Question
Out of curiosity, I am asking for input.  At Focus/Nuance MTs are ORDERED to show up for their shift or they are fired.  Many show up for work every day, no work is available.  The manager won't give them additional work/more lines so they sit for 4-8 hours with MAYBE 300 lines a day.  Is it legal to do that without paying some kind of hourly wage?  Other companies I know will pay $10 an hour as "compensation" for the time you wasted since there were no lines available.  Is it legal to ORDER someone to go to work and then not pay them?  If it is illegal, where can MTs go to report this?
What do you mean by cutting payroll?
Sometimes it is hard for payroll to get
things ready early with the same amount of work required in less time.
Have you tried their payroll dept???
payroll question with TT

I am newly hired, old company being outsourced to Spheris, and I forgot to ask if they offer direct deposit.  Any idea on this.. Thanks.. So glad to be with this company.  The comments about TT are almost too good to be true... and I can't wait for the computer to get here.

New payroll company
I didn't stay to actually get paid by the new company a year or so ago but I can say they were dumber than a box of rocks, sent me state tax forms for Arizona which is a mere 1500 miles or so from where I pay state taxes.  Another huge issue with them was the paperwork wanting permission to do a background and credit check.....after having been employed for 5 years!!!  In any event, seemed to me if anyone was going to be doing a background and credit check it should be the employee and don't blow smoke by telling me it is for security purposes.  That goes to the so-called Patriot Act which covers everything government and big business wants to do to squeeze us a little more. 
To Current-MDIer... as Liz says -- put the ULD on your next payroll....
Pretty easy to get things solved, huh? It's amazing what happens when you just ask....
More e-tranz NSF payroll checks

After waiting more than 12 days for my paycheck it finally came.  After being burned with an NSF paycheck last time, I called their bank to verify that the funds were available and, of course, they weren't. 

I hope that everyone will have the sense to stay away from that company and that the poor MTs who haven't left yet can get out as quickly as possible, so they don't take the hit, too. 

I can't believe that they are allowed to continue to operate and do this to their MTs on a regular basis.  Paying your people on time with valid checks should be your number one priority and is the most basic principle in running your so-called business!

Thanks so much - I had been told by payroll a month or so ago

that change of status could take place on Nov. 1. Guess that changed since I had talked with her.

Thanks again for your willingness to inform us who have not received any info as of yet.

S.O.S.D.D. I left during last payroll period!
state payroll taxes
My previous job was in the payroll department for a fairly large manufacturing company. We had employees in about 18 states other than NC. We had tax tables from any state that we had employees, and we were required to withhold based on those tables. We did have one that did not require us to withhold taxes but it wasn't Florida.
Ask them who they have doing payroll for such a big company. You'd be shocked. nm
Isn't Meridian a payroll company?
The first thing I would do is talk to Payroll and

With the payroll problems they've been having lately and
the fact they didn't offer any of the SR people typing jobs probably means they aren't doing so good financially. 
I love them with the exception of payroll
Does KS payroll deposits go out tomorrow? nm



work a week off payroll?? PLZ sm

Yas know what, there are probably a lot of  valid complaints here on the board but is really of no value unless the name of the company is shared.  What good does it really do, no one else can be alerted and informed to make future decisions. Change can perhaps be implented on the other side when as isolated MTs can learn the fact and not be taken in (because the info is shared from which decisions can be made.. 

I have taken to sending an email (at times with the resume but also without) and ask if they would mind sharing the highest to the lowest line rate offered for the position as --I mention (to them)  this would save valuable time on BOTH sides.

I have also taken to asking if this position is for VR. (cuz I'm not doin it) 

This gives a better playing field as I don't want to spend all that time on testing on 7 files, going through an interview to find some ridiculous offer I would have never considered had I known up front.

I think the JOB OFFER BOARD here should have all the facts listed up front.  

TO: NewerTT'r -- you obviously are a new TT'r, as you know nothing about that payroll change

The payroll company change DID NOT occur 2 years ago !!!!!  You were obviously NOT there when this change occurred.  You are talking about your new-hire paperwork when YOU were hired on with TT. 

The change occurred in April 2008 when we were required to send 2 different timesheets, due to 2 payroll companies covering that time period.  You think that was not a RUSH!

You were not employed with TT then, I can assure you.  You are too much in the dark about everything.

If you'll call Robert in payroll....sm

he'll explain it to you.  He's at extension 231. 

They asked about MDI- not Transcend -- different payroll, different bennies....
You obviously do not work for MDI-FL.
Some "real" MTs on payroll to act as consultants/advisors will
Not for one payroll period. No company is that rotten and
Why not call the corporate office / payroll? nm
Has payroll come in-house already? They said they would notify us when this happaned.
Is our HR and payroll oursourced still?  I have not heard that TT has taken back HR and payroll in the TT office yet.  Has anyone heard this?
The problem wasn't the payroll company
mailing out the checks late - the problem was the amount.  Even the accountant and OWNER said the amts of my check were incorrect starting from day 1.  I got sick and tired of going back and forth every pay period - Glad I'm outta there.  Most of the employees there wouldn't know if their checks were incorrect or not - airheads!
Why would you feel silly calling Payroll with a question?
That's what they are there for. I've called them a few times with questions -- I want to know very specifically how to calculate my pay and they have always been very helpful. It's their job to answer questions.

You certainly have the right to ask questions, especially if something is different than you expected on your paycheck.
The payroll dept isn't exactly qualified. There's no accountant on staff. sm
I wish they would just let ADP or something similar handle it. So many things are incorrect so often, taxes, PTO pay missing, etc.
Company ok, but the human ratsources and payroll stinks.
They play good game of being KGB, screw up more than anyone else in the company, but never get in trouble, just keep compounding their mistakes. The wondeful programs to keep track of us never work right, but they are so nasty to us that no one wants to work for them.   Why is management so blind?
Any company not meeting payroll on time is not worth it.
I wouldn't wait around. There is no excuse for them not to meeting payroll once, much less twice.

If you are speaking of this week at TT, they are working on payroll which is MORE Important to me

I love to leave them alone on pay week, especially, as I really enjoy always getting my paycheck on time !

I dont seem to bother them at all, tho.  No need to.

Is Transtech payroll being done in-house now? My DD is not showing up yet today and it always is.

I know payday is Monday, but mine has always shown up at my bank today.  I hope they don't start delaying our paychecks because it is being done inhouse instead of being outsourced.  

Anybody else see their's in bank yet?

Questions about payroll, et cetera should be brought up to your leads...
not to the board...If this was strictly a Keystrokes board, then I would understand but it isn't. I have been there for over 2 years...Please don't feel like I am bashing you or anything. I just think it is inappropriate to bring up payroll questions on a public board.
Does DQS track your time for payroll, or do we fill in our own timesheet on-line? nm
you fill out a manual report and email to payroll at end of pay period.
Mine does not post until 11pm the night of payroll. It is the bank. sm
I have talked to others and some post the night before, some by morning, some by noon. Mine is the worst I have heard of, but it is the way everything posts with my bank. It is one of the largest banks in the world too!
Major attitude issue at office payroll division...nm