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Overhiring is the other issue

Posted By: faster = no work more often on 2009-09-23
In Reply to: I don't understand the VR upset - beepbeep

Many of us have no work NOW, and can't pay our bills NOW.  What will it be like when we're all even faster and getting paid even less?  We've been losing accounts as fast as we can recruit new ones.




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Overhiring
Just wondering if anyone feels their companies are suddenly overhiring in order to benefit with the unhappy Medquist MTs looking to make a move. Suddenly the work flow seems very low and that is not usually the case where I work.


SPI overhiring?

Any other SPI MTs frustrated with their accounts suddenly all being empty because of what appears to be overhiring - AGAIN?  It seems to be feast or famine. 


 


Overhiring
They have overhired!!! I am sick and tired of working on many accounts. I am looking for other employment myself.

Good Company, but they LIED to ME AND PULLED A BAIT AND SWITCH!!!!! Too many people on each account.
overhiring
Well according to Maggie's comments last week we deserve it because we are not good MTs and are just goofing off!
Overhiring
I have more than 2 accounts and have nothing this morning. OT has been in place for me since I started and there was always work. It is a known fact that they overhire and will continue to do so. When I do Alt-G to pull up old reports, there is a boat-load of new employee names, which has become obvious by the lack of work and being pushed to second and third accounts during the week.
It's the overhiring for TAT.
x
probably overhiring
in anticipation of those new accounts the owner referenced last week in her email where she said they'd be hiring 40 more MTs (or however many it was).

Not only is it tough when they bring on new people before the accounts start, I think some MTSOs do the same thing airlines do - overbook/overhire in anticipation that some people won't show up anyway.
They are notorious for overhiring. They do sm
this all the time and the loyal employees eat it in favor of the new people getting all of their work. It is mismanagement in the extreme. Despite them constantly saying we appreciate all you do, they do not take the loyal employees into account when overhiring/early hiring people for accounts that do not yet exist.

NO JUSTIFICATION FOR OVERHIRING.....SM
  Just another example of the exploitation of MTs by the companies.  Sure, they want to make sure they have enough MTs to keep their TAT and their clients...so they hire extra for insurance.  It costs them nothing to put us on ice ... waiting for work which won't come.  I tested with this company about a year back...phone test where you're asked about half hour's worth of questions.  Told me I did well on the oral test and transcription part, but we don't have any work right this minute...but they'll call you.  (I'm going to hold my breath and sit here waiting and tell my grocer, landlord, creditors, I have nothing right now but I'll call you....LOL).  Same principle as when airlines overbook, with the full support of federal govt. 
And this justifies overhiring?...SM

Of course, you know these employees are slackers, right? While in the same breath mention experiencing lack of work yourself.


Whether or not there are slackers on a company's payroll, that is a separate issue to be dealt with accordingly.  It does NOT justify 'HIRING A FEW EXTRAS who have to sit there and wait for work while their bills pile up, just so the MTSO (God forbid!) gets out of TAT.  Overhiring is overhiring when there is no work ... MTSOs can justify it any way they want.  It's just another example of MT exploitation. 


Low work and overhiring again.
Guess if you don't work both days on the weekend, you get your cue shut off on your work during the weekdays. Such a kind strategy for a company employing ICs, does not pay benefits or time off.  They ultimately have the control. Isn't that nice? And it's a company which does not off shore. Guess they believe they got us. So sweet. I assume if you work there you know who I am talking about.
Overhiring and need for fast TAT
Just my opinion. They want us to be right behind the dictators. My supervisor starts sending out frantic e-mails if we get over 100 minutes saying that he is about to start calling people to get to work.
Overhiring at Webmedx
Do you think they do that at USA Transcription also? They said they would get back with me in 1-2 days and it's been 5 days now.
WEBMEDX STOP OVERHIRING!! nm
nm
TRANSTECH STOP OVERHIRING !!!!! N/M
n
Does that include the overhiring practice of Transcend's
so none of us can make a decent living, or the miserable platform transcend brought with it?
I left there as they were always running out of work from overhiring.

YEP...Just want I suspected as the reason we have very little work OVERHIRING
They repeatedly hire yet we have hardly any work. Course, I suppose it could be the revolving door as the cause.
It's not just overhiring. They are sending the best work to India.
They have always sent work there but I believe they have geared up these efforts in the past six months, and the easiet work (ER). That is when I noticed there was not consistent work.  I had to move on and so will others.
Then they should give that work to those who have a shortage. Otherwise, they are overhiring. nm
x
Lets just hope they are not overhiring lately and we will find we are all going to be out of work
especially after Summer.
I see there is an ad on MT Jobs for MDI Maryland and I was reading the posts below about overhiring
on the accounts. Is this a situation that seems to be getting worse on all accounts. I was interested in talking with the lady but not if there is no work. I have that problem now and I dont need it again. Seems like that is the new thing with MT companies to see who can have the shortest turnaround time. Are MDI Maryland accounts loaded with ESLs or decent accounts.
I have no guilt - I am not the sole employee who caused overhiring..sm
First of all, I am not the one who posted that there are over 500 jobs - that was someone else.  Yes, I did say the work has picked up lately but then I went on to say that all of us employees need to stay on the ball so more won't be hired which would lead us to the same place where we were months ago - wishing there was more work to go around.  Second, I don't have any guilt - I was merely stating a fact of what happened in my situation because I cannot speak for anyone elses situation.  I was trying to explain and make a point at the same time.  The point being when people aren't available to work, these companies are forced to find others who can and will do the job no matter what the circumstances are.  And I was also trying to point out that they are a good company - they understand that things happen and they give you the benefit of the doubt but at the same time they have to make sure they are covered too.  Third, I knew there would be some rude remarks.  There can NEVER be a post that talks nice about a company without ONE person making rude remarks - but to each his own!  All I know is I am happy with them, happy to be employed by them - that is why I felt the need to try to defend them somewhat.  They are a great company and I just hated to see them face all of the negativity that they do not deserve!
Are well all running out of work? Seems late in Jan for that? Overhiring? Reminds me of the Q...
:(
Overhiring and giving new-hires false impressions that
they'll be able to make a decent day's pay is scamming too, cupcake.
Between the outsourcing and overhiring, there is absolutely no work for anyone/anything American, pe
nm
Transcend----and the drought continues. Sick of the overhiring. Anyone else experiencing this??
Where is the work going? They are either overhiring AGAIN or sending MORE work to India than they are admitting to. Everyone says, ask for a second account Well good luck with that. I have a second, third, and fourth acount and ALL NO WORK. I quit!!! That should free up some work for the rest of you.
tired of companies overhiring and then sitting and waiting endlessly for work
The accomplishes nothing because then people get tired of not making any money and move on. Is there no solution to this?
So true. Massive overhiring. Shouldn't have left my other job for Webmedx. Use caution....nm
Good luck.
That is so odd to me. I have never had an issue
making the line count and there has always been an overabundance of work since I've been there and they even ask regularly for us to work more if possible because there's so much work, and I don't work on C-phone accounts at all.
she had an issue with ...sm
anyone who had a brain because she was intimidated by truth and intelligence.  She is driving that company into the ground.  I feel bad for the blind eyes of the owner.  That was a great company in its day, now all I see is a company that is going to sell or go belly up. 
Do you have some issue?
Or do you just like to jab at anybody who has something positive to say?

I don't get it.
If I may, what is the issue
with the pay?  Are they not standard paydays?
I think the issue is
that what started as a simple inquiry as to whether or not other people were also out of work quickly turned to bashing the company and personal bashing of management personnel. From what I gathered, half of the people doing the bashing were never employees. I honestly feel for the OP as I went 4 months making $25 a week if I was lucky at the end of my time with MQ (that was the longest holiday slow down in history). However, I have not had the same experience at MDI and actually am lucky enough to have an abundance of work at the moment. I don't know how Carlotta found out about the comments on here, nor do I care. I would imagine that since it is a public forum she may have run across it herself without an MT blabbing. I believe Carlotta's response was generally saying the issues/slamming in the subsequent posts were things that should be discussed with her, the liasons, and/or Dorothy.
QA issue

I went full through full QA and was released with above 99%. Additionally, I asked my QA for help regularly for help on some difficult dictators (for the future) and she always commented how throrough I was.


That was before the company changed hands, however, and all QA personnel changed.



 


pay issue
My pay has actually went up, not because of the VR necessarily, but because of DH getting laid off, and the need to work harder, not just meet line requirements (which was my goal prior to lay off).  That is the reason I worked so hard at learning VR. I didn't want to starve (starvation is great motivator)
Well, I'm sure you'll get over your issue with me

and you should stop adding the fuel, I think you are enjoying yourself


don't fret over the OT issue yet
You may find that OT is offered (and sometimes begged for) more often than you think. If you keep a good line of open communication going with your PS, then I really don't think you'll be as bad off as you are projecting.

Something else, too, is that it's always good if you need >40 hours to have a part time company to supplement.
This is not an EXText issue (SM)
It is a company issue. Not all companies that use EXText deduct 30% of your line count. There are several companies that use EXText. Don't get in a panic! Find out what the company's policy is on headers and footers, what they pay for, what they don't etc.
Yes, I contacted HR, this is not an issue
with my paperwork. It is that they have not sent my contributions to MetLife - not one cent all year, and I am having 10% withheld. That is a lot of money the company has been using. Almost seems like stealing, doesn't it?
I don't think the comma is the issue.
Looking at other people's work is a violation and perhaps, just perhaps, the attitude is more the problem that was being brought up.  I QA all day as well and I am appalled at the lack of care taken with records and have to agree with the MTSO above.  To do this dance properly, you have to understand the steps.  I live in fear of becoming ill and ever having the opportunity to see my chart and read what it contains.  I will take 1,000 lines of good clean work over 2,00 lines per day of typing for dollars transcription any day.  I do not think that you should be made to feel like you do not know anything .. but I do think that there is a responsibility to point out errors and expect compliance.
The quality only became an issue when

the offshoring began.   I don't understand why they wouldn't QA 100% of the work knowing there were quality issues.


I know we're not the only MTs to go through this, but many of us have a long history with QT and unless you've been on the inside you don't truly understand all the emotions we're going through.    I feel like my best friend has just stabbed me in the back. 


Your attitude is exactly what I have an issue with...
Healthcare should be about humanity, in my opinion. It should not be a business.

The only thing QA is for, is a place to go in between management for MTs to make more money.

You are making the salaries MTs used to make.

If I am burned out, it is from your kind of attitude that it is happening everywhere and we just have to deal with it.

I know better, I know I am a worthwhile human being and not just a grunt for some corporation who makes millions off my hard work, and then expects me (as you echo) to just shut up and type, and be ever so thankful I have a job.

You sound burned out to me. You sound like you do not care a bit about humanity or people. You are only interested in yourself, and you found a way to make more money rather than just do MT.

Some day the trend will change, and people will matter again. Your little digs to me do not bother me. It only shows your character.
Speed is a big issue

10 cpl is more than I make, but I'm pretty fast.  My base rate is 7.5 to 8 cpl depending on which of my 2 accounts I'm on, but since I do enough lines daily to qualify for bonus, I acutally make  9 to 9.5 cpl per line.  I average about 1500 lines per day.  Production is what drives pay, so that's why I'm making what I do.    I think it's unfortunate that years of experience isn't really compensated in this business, but years of experience doesn't always equal what the employer wants, which is speed and low error rate.  Everyone brings a different set of skills to the job.   In the end it's what you produce and not how many years you have behind you that the employer cares about.   Fair or not, that's the nature of this business.   


What do you mean by a spacing issue? (sm)
Why would you use the ShortHand for your normals?  It is so very slow playing out, wouldn't you be better off to use the built-in ESP?  I have Shorthand in my computer, but am gradually changing everything over to ESP and it has helped my count greatly.  You can put your normals in the ESP (at least on my account you can) and it is so much faster than the SH. 
and I'm not saying this is your issue, but I know personally

my company will make things not so nice for an MT hoping they'll quit rather than firing them.  If quality continues to be poor, not meeting TAT, etc., then there may not be enough work, only the horrible dictators, etc.   If things are slow and you are a new hire maybe the old-timers are getting the work.   If a new account went VR that might also explain the work load too.   If you are otherwise happy at KS I'd call and be firm in that you need more work. 


I feel like companies should offer some explanation if work is low.  I know they can't give you what they don't have, but if you are a FT MT, there is a reason you are and you have obligations to meet and it isn't fair that they can't provide the work you need and not give you some feedback.    


lol It's a punctuation issue!
MTs ... plural ...more than one

MT's ... possessive ... something belonging to one MT

MTs' ... plural possessive ... something belonging to more than one MT

You're too funny with your holier than thou crap! LOL

They really need to address this issue because
they will find all the good MTs bailing out. This has gone on long enough, they enabled ctrl I, but that is not the real issue. If they want to keep us, they better come straight. I think many are on the verge of leaving, I know that goes for me and I've been with them well before they signed on all these new accounts.
About this demographics issue...
I don't understand...there's one number we must fill in on the DI, unless the MRN doesn't pull up the patient name, which is rare. It takes all of 2 seconds to put in the visit number, so to complain about that is just ridiculous. AND, we are VERY lucky to have so much work,while other companies can't even provide enough to keep their MTs making the minimum required lines...I, for one, Love Amphion...going on 2 years with them and am very happy. But hey, if there is a mass exodus, just means more work for me...and I only work 7 hours a day, make well above the minimum requirements...maybe you all just can't handle the perfection that it takes to be an Amphion employee...
I just put in my 0.002 cents in on this issue myself.

I think companies that say stuff like this are, well, I can't say the word but it's a banned one for sure.  HELLO out there...We are paid on PRODUCTION.  No one knows more than us that if we don't make lines, we don't get paid well...of course we all know that they will remind us if for some reason we fall below their predetermined robotic production requirement.


This whole 1/2 hour unpaid for lunch is absolutely infurating to me for some reason which I have yet to figure out.  I can feel my neck veins throbbing even now just thinking about it because the joint where I work pulls the same crapola, and yes it is crapola. 


Man, I so do feel a career change looming.


I was able to help someone I know with the Meditech issue because
their manager did not answer the question. I knew how because I worked with KS briefly. I really loved the idea of the work I was assigned, the docs were good and I was about to learn another hospital, even my schedule was really awesome. But, nobody would get back to me on questions, even how to get line counts, etc. and I felt left out. I did not come on here, but I figured stuff out myself, which by the way cost my line count, but once I learned I could do the work. In the end I gave up and left because I did not feel valued. I thought of trying again when they are not so busy, and I have seen other people have wanted to or tried to go back; but in the end I guess I learned my lesson. If proper training up front is not given and e mails are neglected it is not the kind of place I personally feel comfortable working. How hard is it to set up check points in a training system and giving the basic information before someone goes on line. All it takes is some organization and TLC and the MT is on their way happy for the duration. And that is the job of management, to make sure these things take place. Oh well just MHO.