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Serving Over 20,000 US Medical Transcriptionists

Please clarify how leads take the best jobs....

Posted By: Hmmmm on 2009-07-25
In Reply to: NO FAIR-WORK SHOULD FLOW NATURALLY - sm - Bayou MT

when they don't type during the times they are acting as leads? Work does flow according to TAT and has nothing to do with assigning so-called crappy jobs and dictators to anyone. First in line, first in time is the way it goes.




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To clarify, by "those jobs" I meant it said some MDI accounts would be going to VR. nm
x
Leads with ANY company NEVER run out of work; that is why the MT's do, because leads pick and cho
for themselves!  TT has so many leads it makes me sick!  We have absolutely no work, but I know those leads and QA are picking out plenty of work that they like to do !!!  FACT !!!
Cherrypicking is when you work from a pool of jobs and being able to reject the worst jobs to those
,
Monster Jobs and Career Builder usually have a few path jobs. nm
s
So you are saying that QAs & leads
I am a top notch MT too and was still asked to QA BECAUSE I am a -valuable- MT. Get over yourself.
job leads
This may be weird but I keep a list of companies in a favorites folder to check out if I find myself looking in the future. Going through MT Stars for old posts is a good place to start. Then I would check the company out on their web site, and if I thought I was interested I would either call the recruiter or test depending on their requirements. Personally I would not wait for a company to advertise before applying.
Job leads
Here's a few links to aid in your searching. I've heard a lot of people have gotten/accepted jobs from applications they put in long ago.

http://www.mtjobs.com/profiles.cfm

http://mtcompanies.proboards.com/
leads/bosses

Hi, Thanks for your input. I did get a chance to read it before the deletion. I am searching again __________. I really wish I could find a place, where the pay is decent, with benefits, enough work and where the staff responds to account related questions. I am so tired of testing, thinking I have found the perfect place and then....................... Sorry just needed to vent a little.


Have a good Day!


Why do KS mgrs and Leads do this?
Why do you guys insist on coming to this board in an attempt to defend what idiots type? Then you have the gall to post 'KS MGR' or 'KS LEAD'. Your posts just make you look dumb and seem quite unprofessional when you do this. When you identify yourself as a KS MGR or KS LEAD, whatever you post reflects on the company as a whole. You stated 'you need to stop spreading lies'...is there not a better way to say this? Ignore the trolls. I doubt very seriously that people who are interested in KS will be swayed by these posts.

If you insist on posting remarks to defend KS, don't make it known that you are a KS MGR or KS LEAD. Sheesh!
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.

Not a bad setup for us.
It's so they can hire even MORE leads, CEO's
for some reason that top-heavy management is good management.
With the exception of the Leads SM
Always seem to have plenty of work when work load is light/low.  Pretty unfair advantage, if you ask me. 
Don't think any do except for those in-house jobs. Some QA jobs are paid hourly. nm
s
They didn't take our jobs, QT gave them our jobs. The account is now
back in the hands of US MTs, or will be in just a couple of weeks.  
not sure what happened but this is down under Eliminated Leads below.. nm
nm
Correct...my team still has leads. sm
The truth is, most of the team leads were eliminated because they WEREN'T an asset to the teams. Many of them got the job because they were the only ones who applied. Many were not confident in site formats and rules, giving incorrect information on team mail, and many of them spent entirely too much time chatting with each other about their personal lives on team mail instead of editing. They were the cause of their own demise.
Now 1 AC and 2 team leads are leaving OSI
Not only the MT's but also 1 AC and 2 team leads are leaving OSI.  If you haven't applied elsewhere time is running out before the good jobs are gone.  The only person who will be left when it is all said and done will be the QA manager who will never go anywhere else not only because she is attached at the hip with the great policy makers but also because she couldn't get a job elsewhere if she tried.  After all you have to actually pass the transcription test. 
I would, except the tone of some of your posts leads me to believe
?
Which leads? I asked my TL and she knew nothing of this. sm
But, leave it to MW to pave the way of utter cheapness.
Any Cardioscribe team leads here?
If so, please email me or post here. Just wanting to know if the hourly rate is fair and would like to hear what you think about your job.
Yea and what's the deal with getting rid of the team leads?
nm
They still have Indian team leads.

Nope, I was called by my former Indian team lead in the begining of this week asking if I could come back to work for them. 


That being said, I had no problems with any of the team leads being Indian, was able to understand them and they were friendly.  My only problem was that before everybody left after being told they had to go employee, there was no work.  It could take all 3 shifts to get enough work for even part-time work on some days and we were told they would not pay down time if we didn't have work so a lot of my scheduled shift as an employee could be sitting refreshing queue without being paid for that time. 


I know that right now, there is pleanty of work but they are more than likely going to overhire.  They don't like work in queue at all.  If there are any reports sitting in queue on the weekend they want you working and threaten to hire more people, thereby taking work away from you.  I was shocked when I changed companies and found how much work stays in queue for my current account, very rarely running out and when I do I have a secondary and a tertiary acct.  Up until now I was always told by Focus that they couldn't do that so when I was out, I was out.  And, my QA is always excellent so it is not my quality that keeps the work from me. 


All of your team leads are India
nm
Team leads not in India

When I worked at Focus my team leads and technical support were in India, but they have just recently changed this.  Your team leads are now Americans.


My leads are great but if you are having a problem...
email Lee...she will take care of it!!!
leads don't have line requirements
nm
Leads actually are expected to meet
a certain quota like everyone else. Otherwise, they'd starve. Leads have to pay their bills like everyone else.
So, MTSOs actually ENCOURAGE the leads.sm
to cherry-pick only the work they want to do -- a wonderful setup!.  This, and their salary, too.  Which doesn't surprise any of us, but where does this despicable and unfair practice leave the regular MTs, who are not salaried and only have the measly few pennies per line for the garbage that they are allowed, even encouraged, to throw at us? 
I'm sure the team leads and mgmt SM

are keeping track of line counts, right?  Then they should be quite aware of who isn't getting their count in and contacting those people to find out what the problem is.


There's no time clock but the leads monitor who is on and who isn't. sm
The account I am on has very strict shifts because of being radiology. I have heard that others are more flexible.
I totally agree, the KS leads and KS managers
the negative posters.  Boy the defenses sure are up if this has gone all the way to management and even the owner.  Take a deep breath everyone.  Keystrokes is asked about on this board all of the time.  If something negative is said, then so be it.  Do we not all take any of these posts for what they truly are, which is an opinion.  Some posts may contain facts, but you must be aware that a message board is also full of opinions.  I have seen Transcend bashed on this board, and I had quite a lovely experience with them when I worked for them.  To each his own.  I try to comment in a positive manner when asked, but I do not know all of the facts.  I still would like to be able to post my OPINION.  I do not however feel the need to defend them every chance I get!  My goodness.  We are adults here, but you really could not tell from some of these nasty posts especially the ones claiming to be in a managerial position.  
But the newbies can handle being team leads?
Give me a &%$) break!!!
I was told last January all team leads would be

in the U.S. by summer along with the QA team.  Come May, I was canned along with a bunch of other QA and management people.  Strange dontcha think?  Now they are singing the same tune to a different audience.  See ya at the unemployment office...


NO FAIR LEADS TAKING BEST WORK - sm

But I don't suppose this is a new issue, is it?  Leads have to get in their lines, too, which I was surprised to learn - however, it shed light on a lot of things, like getting all crap/ESL, difficult work, this was before good work went VR and we actually did have some good dictators. 


But as soon as one of the good jobs turned up in the MTs queue (after a while can often tell by MD ID#) - it disappeared just as fast, replaced by a piece of ----.  Had asked lead a few times after this happened, who rudely answered that, what difference did it make to me - I hadn't started on the job yet, anyway.


In all fairness, work should flow naturally - first come, first serve, with the next available MT for the next available job.  But as long as the Leads have control over this, they'll continue to get the best work.  Lot of complaints also on this board re. Cherrypickers and blaming the MT (who get blamed for most everything, anyway) we need to look at WHO has control over work distributed and who benefits from having that control, and it's not the MT.


Most leads are compensated for the extra duties.....
like answering emails and watching TATs, etc. There is no OT, and no huge salary, and leads are expected to reach quota like everyone else. I would know, I work there, and I am a lead. We don't cheerypick, and work is first in/first out unless work has to be assigned for a particular platform. Geez!
They sent an email asking for leads a couple of months ago
Did you try and weren't chosen, or for some reason not want to be a lead?
I think the problem is that the owner of KS herself does the same thing. She clearly leads by examp
Ugh!
I have gotten many solid, good job leads and offers from the board...sm.
I have never received any Spam or undesirable mail, only solid offers from companies, and I have gotten a great position through this and many other back-up offers. Just be sure to post a good resume, it will represent you, and always do research through board or Google, whatever, to see if this company would really be worth pursuing.....best of luck to you! There are a few other sites that you can post to for medical transcription, posting resume and such.
Questions about payroll, et cetera should be brought up to your leads...
not to the board...If this was strictly a Keystrokes board, then I would understand but it isn't. I have been there for over 2 years...Please don't feel like I am bashing you or anything. I just think it is inappropriate to bring up payroll questions on a public board.
Are MTs that are looking for jobs finding good jobs right now with everyone looking or is it
getting more difficult to find a good job.  I am most interested in jobs for experienced MTs with more than 10 years service.  I wonder if it is better to put a resume on or just keeping applying or what is the best way to go about this.
As I have stated repeatedly, although very unfair, leads have line counts too.
nm
TransTech leads and QA have enough work anymore! Are you either? Re payroll co. change,

I remember that well -- SUDDEN HURRY to get paperwork turned in to new company (same paperwork as a new-hire wound fill out).  Then the new payroll company did a horrible job of putting the data in, and made horendous mistakes in our personal info, etc.  I remember that HURRY very well !


No warning whatsoever to the MT's; just unbelievable mistakes made by new payroll company, and am sure it was due to the BIG RUSH put on them. 


Actually .. let me clarify ... lol
They call it Statutory Employee and in describing it (in the contract) stated that "...because a statutory employee works as an independent contractor..." -- so that is where I was getting the IC. Sorry for the confusion on my part.
Can you clarify?

I don't understand what you mean by "in the office." The only people "in the office" are techies, some senior management types (but not even all of those), payroll in Pitts, etc.


I'm thinking through all of the "supervisors" (MT supervisors) and they all work from home. Sorry to hear that you've had a bad experience, but know that they DO have some really good transcription supervisors, and that it's totally an incorrect generalization that a 'bad one' will "be supervising you." 


And, no, I don't work at Webmedx any more. Used to, knew all of the supes very well and worked with them daily. I saw how they dealt with their MTs. All had their strengths and weaknesses.


Try to not generalize in such a negative fashion, okay?  If you have issues, speak directly with the supervisor, or at least say "I have worked with a couple, I didn't enjoy the experience, but I can't speak for every supervisor there." Post responsibly.


I can feel the flames already!


to clarify
I realized when I re-read my post, it might have come across as catty. Didn't mean for it to. I think we're all going to be forced to go with the program or be out of work. It's a shame, but with so many companies going with it, it's either enter a different field (and there are no guarantees anywhere these days) or live with it. I really don't think the politicians on either side are going to fix things anytime soon. Too much money involved.
Just to clarify again...
Employees are statutory, not IC.

Pay during training is for the lines that you complete during training; there is no hourly training pay or anything like that. You may start at a lower rate and then increase within a couple of months. You would have to talk to the recruiter about this. They kind of do everything on a case-by-case basis rather than have blanket policies as far as pay rates go.
I would clarify that as well...sm
I would be difficult for you to keep up with keystroke count if they are limiting what Keystrokes are. Where I work, everything is a keystroke, even the demographics we fill in, spaces, and headers, if we have to add them in. At the 0.001575 rate, you'd be making good money. It's always better to ask questions and clarify what's covered as a keystroke, what's not, and what the daily and pay period quotas are, so if you think it's realistic enough to achieve. Where I work is very fair with that. Once you understand the formula, figuring your paycheck out is easily done.
just to clarify

I have a hard time feeling sorry for someone who fraudulently receives unemployment benefits while working.  Two wrongs don't make a right.  I've had a real rough past few years here trying to recover from Medquist, but I'm proud to say I have been honest in all my dealings on my end.  I work hard and if the company doesn't work, for whatever reason, I move on.  Everyone should realize by now that THE ACCOUNT MEANS EVERYTHING.  Not the company.  Not the line rate.  Not the communications.  If you are on a crappy account, you won't make money.  You can have a low line rate with a great account and make great money.  You can have poor communications with a great account and it doesn't make a difference because everything on the account is crystal clear and you don't have to ask for clarification.  You unhappy Keystrokers got the bad account.  You happy ones have good accounts.  Simple.  Keystrokes probably should unload the bad account, but does any company ever actually do that?  I don't know the answer to that. 


 


could you clarify this a little more for me, please?

Now, my production put me making the same as full-time in each one but I was officially part-time in each company


Do you mean you were able to produce full time work in parttime hours at both jobs?   I thing I'm going brain dead from job hunting and working.  Forgive me if I am sounding dense here. 


Let me clarify
My figure is based on the fact that Keystrokes does appear to hire MTs that can work independently and are very experienced. Also, compared this with others on the same platform. That could also factor in, so you have a good point as far as platform, differences, etc.
to clarify
They don't really give you holidays off. You can choose to take the holiday off but you have to use your PTO time to cover it.