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Serving Over 20,000 US Medical Transcriptionists

SS is the abolute worst company on the face of the earth.

Posted By: I can help you out on 2006-05-05
In Reply to: Anyone working for Allegiant or SoftScript? How are they? sm - CoffeeGirl

The sound quality of their files is horrendous, their dictators are mostly ESL and the absolute worst ESLs I've ever done and I do ESL all the time and am very good at them usually.  I found their platform very time consuming, tech support wasn't very good, QA was an absolute joke.    If you take this job you can forget the coffee, you'll need Valium.   If you read through the achives there are many posts stating basically the same thing so it wasn't just me.  There are even a couple of posts where people decided to take positions against the advice of many of us and they have come back and apologized that they lasted only a month or two and we were right, that it was the absolute worst company out there.  


I don't know anything about the other company.  I don't know if they are a new company or have changed names because I've only seen them mentioned on here a couple of times. 


 




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You betcha - worst schedule on earth it seems.
I've been working weekends for 10 years and seven days a week for 3 years. I'm about ready just to tell the office I'm not doing it anymore - I did my time. If they want to fire me, fine. It's totally ridiculous to be horsewhipped this way. No other profession on earth is forced to work 24/7 the way we are with no days off, no vacation time, nothing ever! - even doctors and nurses get SOME time off, or rotate weekends so they can have some kind of a life. Sheez, even indentured servants and house help in Medieval Europe got one day off every two weeks! SOMETHING to look forward to - some kind of a rest!

So yeah, your message really hit a nerve today:) Believe me, you are not alone. When the heck are we going to organize and stop letting ourselves be bullied by these slavedrivers?
Wouldn't work for them if they were the last company on earth.
Go to their web wite, read the second paragraph. It says:

Creating a new way of getting IT done. Faster, cheaper – and yes, even better.

That tells you what they think of American MTs. Why would any American MT work for them?

Forum boards VS face-to-face
or on the phone with someone. Here we don't hear tone inflections or see someone's body language, so it's a lot easier to use the keyboard in ways we otherwise would NEVER communicate.

True part of human nature. Take it with grain of salt.
Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc.   If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one.   There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them.    There is always work because there is such a turnover in MTs.   I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.  
I second that-worst company I ever worked for also..nm
nm
They are also the abSolute worst company. nm
 
SoftScript the worst company ever!!!
.....
Are they a perfect company, No..are they better, probably, but are the worst, definitely not.
Overall, I'm happy there. I have tried other job but thus far no one has compared to them in terms of benefits, and I love the leads we have. That is why I stay.  If there was a perfect company out there, we'd all be working there but they are pretty close and have a lot of happy employees.
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan.  My account manager was great.  The pay was great - when I finally got it.  I don't know if they have cash flow problems or just poor management, but they NEVER  paid on time.  My last check there was 12 days late, which is why it was my last check....I quit!
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA.   I would not recommend them to my worst enemy. 
POLL:Worst company you ever worked for and why?

nm


Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
Absolutely the worst company I have worked for. SM
Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.
This company is the pits! They have the worst program
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.

NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.

The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.

Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.

Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.

So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.

Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
What company is good in your opinion if Spheris is the worst? (nm)
nm

Thanks
How is it that in less than 1 year Medware goes from the best company to work for to the worst?

Let's hope AAMT does a better job of picking the next company of the year!


DSG IS MY WORST COMPANY VOTE... DONT WORK THERE...
I agree, they are unprofessional and rude. They throw you into a pool that they have overhired for and there is not enough work to go around... then they cry and complain when youre not hitting your production. They set impossible standards.... unless youre a brown-noser, in which case, see those peoples posts as the ones who would say anything positive about DSG. Its like the movie Mean Girls, and the mean girls are running the show there.
company is bad but the Tennessee management team is the worst. Run! -nm
nm
Worst company to work for. Read the archives and you'll
be hard pressed to find anything good about this company. 
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
why on earth would they even need to be QA'd?

Not knowing the OP, I would not presume to say whether or not he/she is one of the MTs referred to in my previous post but it might be a good idea to at least give her the benefit of the doubt ya think?


There is no way on this Earth
for a company that doesn't pay for spaces.  g o m d t . c o m
Why on EARTH....
do you stay there if you are so unhappy? It really makes no sense at all. Maybe you are just a miserable person and nothing will please you. ?? I sure hope you leave Transcend and find a company that is a better fit for you. Good luck!
Why on earth would they want to do that?
It doesn't make sense.  User friendliness makes more money for them not less.  Maybe I don't understand what you mean. 
Why on earth would anyone
want to work there? I sure wouldn't.
Worst of the worst...I agree with RUN
Please - don't learn the hard way!  You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer.  Under the sugar coating is something very bitter.
Why on earth do they charge??
How much was the membership and what do you get in return?  Just curious.  I don't pay to belong to message boards, although I would consider if I got something great in return!
The Day the Earth Stood Still sm

Patricia Neal had to repeat that to Michael Rennie's robot to stop it from destroying the earth.


 


What on earth is heresay?
Is it some kind of amalgam of hearsay and heresy? :)
Yes, but who on earth would relocate for a $10-15 an hour job?
Will the hospital pay relocation expenses? It's not worth uprooting the entire family and losing my husband's job when transcription jobs are a dime a dozen.
Why on earth would you call it annoying?!

I'd call it being tenacious and knowing exactly and getting exactly what you want.  I'd go full on balls-to-the-wall!  Are you a mouse or an MT?!


 (This is so not right, but it's the only warrior image I could find!)


No thanks TTS is the last place on earth I would work
.
Why on earth not? People in absolutely every other
x
Yeah, I'm going to miss J. Very down-to-earth
Philly might just as well be in another galaxy.
How on earth do you make $35-$50 an hour?
Would you mind telling how many lines a day you type and how much cpl you get paid? I just don't see how anyone can type that much that fast. Wow! I'm in awe! Have any tips for us slow pokes with attention problems?
So what on earth are we supposed to do for a living then?
x
You get what you pay for. Face it. nm
/
Thanks. Is my face red!!! Duh !! nm

okay give it up people OSI is not the only place on earth
:-(
If D&L does not pay their MTs why on earth are they allowed to post here continually?
//
it's hip to be green these days, save the earth, etc. nm
zzzz
I don’t remember saying for anyone to find another kind of job, earth to gourdhead, oh
Poor MTs? I am taxpayer just like anyone else and I am not poor. BTW, will not make 50K as I do not work fulltime. I have taken up for the company before but, not anymore as people tend not to believe you and want to say you are management so people can think what they want and we will just keep it at that. Besides, don’t you have to get back to being a rah-rah cheerleader for all those poor MTs or is this the time for you to turn all nasty on them again like you just did, when yesterday or the day before? You remember, when people were asking you about how were you giving advice, being retired, getting husband's pension and the motorhome?
Prune Face! LOL
x
Saving face
She saw the boards, was furious, trying to gain some lost ground. If you notice the dates you know it was because of the boards. Hush money.
Let's face facts about SS...
While it is not fair to judge anything or anyone on the basis of unmonitored, anonymous blogs, created by a competing company in the industry who seeks only to destroy the competition, I can tell you FIRST HAND how a company like SS does not help itself in any way. As a former executive with the company, I can assure you that the rumors and speculation that goes on this blog is merely touching the tip of the iceberg of information,scandal and hipocrisy. Like a snake, the company is poisonous from the head on back to it's slithering, rattling tail.  Regarding the MT's- most are fairly normal, hard-working folk whom do the work that is expected and get paid on time. A small percentage of the 200+ medical transcriptionists actually substantially exceed standards, and for that they are handsomely rewarded. The issues have always come from a tyrannical VP who plays serious favorites with certain MT's and supervisors, and several piss-poor field supervisors who seem to thrive on power and authority. Add to that a paranoid executive team that is convinced every employee is tealing from them, especially MT's who are not typing eight hours straight! I know some MT's who can do 1800 lines in 5-6 hours, but if you don't work eight hours a day, you're a thief! This mentality trickles down and out to the field, where these extremely under-trained supervisors take it out on their subordinates, supported wholly by their managers. I predict the company will be folded or sold/bought out in two-four years.   
I'm not sure why it's a slap in the face
They want the absolute best, prefer someone who has a CMT, and someone with years of experience dealing with ESL type dictators. In other words, they want an American. I personally don't see it as a slap in the face, but rather a confirmation of what we tell each other on this board every day...no matter how many third world countries they want to offshore the work to, they are nowhere near as good as an American MT, and the fact that Saudi Arabia wants to hire an American rather than someone from India, which is geographically a heckuva lot closer, makes that point.
production pay is NOT a slap in the face if you are
and a professional. To me, it is an opportunity to make as much money as i feel like pushing for. I don't feel locked-in to a certain amount of a paycheck.
Oops ... my bad ... wrong MDI ... I'm with MDI-MD. (face red here -ha) nm