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Serving Over 20,000 US Medical Transcriptionists

She went back to MTing for OSi

Posted By: mtmt on 2008-02-21
In Reply to: Yet another OSi coordinator bites the dust... - (sm)

nm.. RH

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Yep.. they are both back to just MTing as well as one of the trainers
Are you kidding and hoping htagt MTing will go back to manual typewriters again?...nm
MTing could not have said it any better!
Sorry everyone, I have been busy today. MTing could not have described the company any better. Also to add to that, to get a raise they do evaluations on your work and always tag you for stupid things such as missing a semicolon which enables your pay raise. A semicolon honestly does not interfere with patient care. Everyone is human and nobody is perfect!
The hospital I worked at outsourced our department and went with them. Quality was a nightmare and they are not renewing the contract.
Hello, I am Karen, are ya'll working?  I need something to keep my busy, and it needs to be steady.  Where is the work?  Help....

Excellent, excellent post.  Your references to the psychological studies is right on target.  There is no reason why medical transcription should be any different than other professions as far as what ambitious, serious workers want in a job.  We have every right, and it only makes common sense, to seek the job where we have the most to gain and are the most satisfied.  Isn't that what everyone else does when interviewing with and/or deciding to stay/leave a company or profession? 

Unfortunately, due to the nature of transcription, it is not always apparent at the beginning how well a particular job will suit our needs or how truthful the service has been with us.  I've been stung twice in 3 years.  In such a situation, to not look for something better is not only stupid for the MT but does not pay off for the service either if they have an unhappy MT who, as this poster has said, will not perform at his/her best.  It has to be a good match both ways for it to work to each party's benefit.  That's the nature of this profession.



I'm in love with it too. I've only been with them for almost a year but they've been great for me. I do OP notes and really get good lines. TT is by far the best co. I've ever worked for. They are so employee oriented and have a great leadership team in place. Couldn't ask for better on anything. Looking for another great year.

Found this as their website.  Some Co info and you can take a test/apply on line.  read through it quick and sounded good.  You could always check with Dept of Labor, Texas Work Force, Better Business Bureau to start with.  I have never been a very trusting person and not getting any easier to trust people now-a-days. 

I've googled medquist v. (as in lawsuit) in the past and you get all kinds of stuff, so that's not a good sign.   

http://www.mtsoftexas.com/  Good luck. 

Not only is asking ICs to work set schedules not right, it is ILLEGAL. Whoever is asking for this needs to take a good look at the US Tax Code and labor laws as well. Call them on it if this ever happens in an actual situation.
Busy MTing
My sentiments exactly. One has to look out for themselves because God knows these companies donot look out for you Wouldn't you like to know how much the company actually gets per line plus they make all these promises to get an acccount on board and to get an MT to work there.
Busy MTing.
You are absolutely correct dear. It's no one business if you work for 10 companies. that is your perogative. More power to dear. I am on your side all athe way.
State of US MTing
...poop, or xxxx before the moderator gets hold of this... it has become all a game, a XXXXXXX game. NOBODY WANTS TO TELL THE TRUTH... Corporate poop heads are all sending what ever they can to India and playing games with US MTs. Just look at IT jobs in other web sites... this is all XXXXXXXt.
state of MTing
.. yes, I agree. BUT, there are other factors involved today. The time is RIPE for corporate greed. Under the current presidential administration, CORPORATIONS RULE. Their exploitation of workers is at an all time high. Mark my words, in the coming year or so, we will be seeing many demonstrations from all sectors of workers and industries. President Bush has not a clue as to what his directives has done to the average working American. Please, I am neither a Democrat or Republican. I truly believe that Bush is so far removed and protected from the average American, that he has no idea how many jobs are discarded to third world countries because of his polices. We are truly at a unique point in the American history. America is changing rapidly. Mting and outsourcing is not unique - there are so many other fields affected by the current administration's policies. Not until the damage is done, will our goverment ask, Duh, what happened?
The state of MTing
Your post is well received as both a former owner and a transcriptionist. But this is not the whole picture of the state of MTing today. What you are experiencing and what the transcriptionists are experiencing is something like a star that is burning out and sputtering.

Deep down inside we all know that medical transcription as we know it is changing dramatically, changing because of technology and other sources available at much cheaper labor costs. This profession has no job enrichment. There are few real opportunities that offer true advancement with better pay. There is no security, not that we feel we must be entitled to it, little benefit or perks, and the pay psychologically does not attract the personality who is motivated to advance, and is ambitious. This is not a value judgment about anyone who performs transcription. It is a stark fact in the industry, and your post reflects the true position and frustration felt in the industry. Any business behavioral professional will tell you when there is no job enrichment or motivation, or incentive, workers will perform below their level. The industry pay scale has been directly impacted by the healthcare corporations and globalization. Now, please, do not misunderstand what I am saying. Each and every one of us should have the ethics to perform a job well done, and give our best no matter what pay we get. But studies and analysis of job performance will show you time and time again that when there is low pay, no raises, lack of incentive, and no future in a job, one begins to see the problems you are describing exactly. The expectations to uphold the privacy, confidentiality, accurateness, have an extremely extensive knowledge of medical language, and continue education in the field, does not match the low pay any more. So you see, you get transcriptionists that are anxious, always looking for better pay, even if it's a quarter of a cent more, and the focus goes toward that penny. Businesses struggle to stay afloat with operational costs and payroll, and more and more trying to attract good transcriptionists.

The thing I hear and understand about comparsion to Transcriptionist in India is the disturbing message American transcriptionists get from those that control the pay scale. As Americans workers, we have standards and protection for the American worker - labor laws, a livable wage, ethics,and we have gotten used to that. When you hear a business owner flagrantly make statements about how the poor little Indian transcriptionist will be grateful to work long hours for very little pay, work weekends,holidays, make her job her life, something about that pitted against our standard becomes disturbing. Since we are not yet at the economic level of India, you will continue to see revolving door workers. You might say the etiquette is becoming that of workers who can get a job at Seven-Eleven or MacDonalds - sure you can get a job there, those jobs are plentiful, and pay almost as much as transcription does today. These are just the cold hard facts. Perhaps if industry owners would try something different - instead of going through 3000 resumes to get a good handful transcriptionists who possess both the work ethic and the quality, start off at an agreeable pay with guaranteed raises based on consistency and rotate weekends. More companies should learn that rotating weekends works better than consistently looking for permanent weekend schedules. Transcriptionists need to have a balance of work and life outside the computer.
Change and MTing

This is no longer the once respected career where one is paid for their knowledge and many years of experience.  I urge everyone to pay very close attention to who they are voting for in the presidential race and what they stand for.  Back the candidate who says no more tax breaks for businesses that are sending our jobs overseas.  It not only applies to our jobs but those throughout the country.  How many times do you call a customer service line and get someone on the line you cannot even understand??? This is an outrage!!! While people here in the US struggle to find jobs or see their $$$ go down and still have to work under sweatshop conditions.  Bottom line, back the person who is going to help us the most at risk for losing our job to some offshore company.  Companies will say they will never do it.  Believe me, if its going to increase their bottom line they will do it.  Most of all do vote, every single vote can make a difference.

how long have you been MTing?

Sometimes it can take a while to work up your counts.  But as other posters below have said, if you've been at this for a while, I'd look into how the company is paying you - what constitutes a line, spaces included, expansions included, normals included, etc.  If you feel they're not paying you correctly, you may want to address that with them.  I would definitely suggest a change in employers before giving up the whole industry.  You might have just gone with a sneaky company.

There are companies out there that pay for ADT info, you just have to seek them out.

Believe like you want but my MTing money is
not all that I have, receive a trust fund each month plus retirement money. Sorry you seem so bent out of shape about the possibility of having to do VR.
Not a newbie, but I have been away from MTing for a year...sm
and I was never the fastest typer in the West to begin with. Plus I cant find a job doing anything outside my home either!!! It is really scary trying to get a job anywhere these days. I like Allegiant's flexibility and line count requirements. I think I can do them...
not to but in but MTing put herself out there stating she was perfect...
and had 100% quality. No one is going to just take your word for it with a comment like that. I am not even in QA and thought the exact same thing when I read the post - I could not help but notice the errors.
Best platform ever used in 20 years of MTing. NM
Yep, I make as much MTing now as I would on disability.
Guess what I am going to take since I qualify?
so glad to hear that MTing has been sm
brought down to a profession of chump change by the newbies.
so glad to hear that MTing has been sm
brought down to a profession of chump change! You do the profession proud. NOT!
VR is more difficult than straight MTing
because there are no expanders, no templates, no macros and that brings you down. You MTs who so desparately stick to the OLD methods, are impotent without your Expanders and your grammar and spelling is questionable when it comes to correcting the whole document!
VR is ok, but the payment is pitiful. Hopefully this will be corrected in the future. VR is here to stay, believe it or not!

YOU are the ignorant one, always were and always will be, the future will show you!
VR and straight need the same MTing knowledge...sm
the manual skills differ, but not necessarily always.

You can download to an MT who has never done VR a VR document for editing and she will be able to do it. NO SOPECIAL trainin g is necessary.

When I tested for companies, when VR was introduced, they tested me on editing VR, I had never done it before and I passed.

Basically every MT can do it, bringing up the speed that is the challenge.
good point, keep MTing
at least some, and you can still take those tax deductions as well as keep your skills up.
meant hourly rates for MTing, not QA.
If money's an issue, you're better off MTing.
Most QAs do it because they MT'd until their hands gave out & can no longer MT.
I really get the idea you would love MTing go out of business
Lots of your postings go in the same vein. My work on VR is darn near perfect but it still will throw in some crazies ever so often that has not done before and continue on with that for awhile. My hospital allows for the patient's name in a report. Eight months ago the names were almost always right, now never so we have to change those. Eight months ago when doing preop diagnoses you had the first diagnosis under the preop and now it is out by the side so then you have to move that down and put #2 and #3 under those. It can do things today that you may not have had last year. The ones that were problems last year cleared up this year. I do not worry about a machine putting me out of business, hey if that happens I might be like others and just retire, right?
Typing is the LAST thing MTing is about, it's about KNOWLEDGE..nm
Having the years in MTing is making no difference
with the pay. If that were the case I would be making the big $$$ as I have over 30 years. You are either going to have to learn or find another profession, that is unless you are perhaps working for a specialty group of physicians, not these companies. I was outsourced from a hospital position to a company. Do you really think that company takes into consideration the years I have in? Nah, doesn’t happen. Having said that, I am extremely happy I know VR and use it now, only work an 8 hour day and can make good money doing that.
Whoops! Meant agree with MTing - not MTer!
Bravo! Well, said Anna. TT is the BEST company in my 17 years of MTing.
Thank you for standing up for them!
Against. Dead/dying for MT now days for sure(30+ years MTing
what a nasty post! Her 40 years of MTing count for nothing? I cannot believe this...nm
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
Back to ya!
Thanks for getting back with me!
Has anyone gone back
to Transcend after receiving letter asking you to come back?  If so, how are things this time around?
I'm not looking for a pat on the back and
I know it is like that everywhere but I'm sick and tired of cleaning up after this person, getting phone calls begging me to fix this or that because they can't count on this other MT; I mean the list goes on and on. I know that in this field flexibility is everything but I'm also not bending over and taking it anymore, I'm flexed out!
They got back to where

Get off of her back!
This was a simple question. If you don't have the answer, don't post. No get in the shower!

Wanna play?
As a Medquist or MQ employee, and I have seen many on this board, we have legitimate complaints about what has been going on.

The REAL FACT here is that many of our offices are closing or have closed, we have been transferred to the Amherst office, we have no work, no one wants to discuss it and many other issues. There are problems and this is a FACT.
RUN and don't look back.
They are BY FAR the worst company to work for.  Pay, even though it is direct deposit, was never on time. Sure, they offered to pay for you overdraft fees, but it took forever to actually get your pay.  And they would never tell you in advance that it was going to be late so you could avoid the problems.  Plus, they had horrible supervisors that did not know what they were doing.  Always were IM you and causing you to lose time while wanting to chit-chat....They had some good accounts but lost them due to being unprofessional and other reasons that I do not know.  Stay away!  Horrible place!