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So it's true that Transcend is going to offshore.

Posted By: Opinion on 2006-01-14
In Reply to: Since she's already posted her name.. - in all fairness

Otherwise she would have denied it, right?


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Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
True to a point. But I think not nearly the prob it is with offshore men. Most US men don't
:+
That is simply not true. They still offshore approx. 80% of everything
and will continue to do so. That was the whole point of Nuance purchasing Focus. Whoever is telling you otherwise is simply lying to you...or you are lying to us!
I've heard they don't offshore anymore. Don't know if true.
nm
If this is true that you offshore only for night shift and weekends, then PLEASE

explain to me the statements in your SEC about going to 35% by end of 2009 and the plan to continue to INCREASE the amount you offshore.  How can those be the company's goals if you only offshore nights/weekends when you cannot find US MTs to cover?  I can't make the two mesh in my mind.  I have seen this question asked a few times now with no response.  One of the posts even vanished from the board, which I found quite disturbing in and of itself.  If someone at Transcend would address this, I might feel a bit differently about their offshoring, but when they continue to ignore this question about their own statements, it is very unsettling. 


I also saw a Transcend MT post and say they DO work the night shift and they canNOT make their lines because they see their work vanish around 10 p.m. nightly.  This would suggest that the work is TAKEN AWAY from the U.S. MT and sent to India, when there is a U.S. MT sitting there ready, willing, and able to work the night shift.  If you want the confidence of MDI MTs, then PLEASE give us straight answers about this hugely important issue.


We have also repeatedly asked if we would be able to have SE status, maintain our flexible scheduling, which is imperative for some of us, pay range, line definition, insurance questions, etc., and have received NO information, only vague statements about the foreseeable future, a case-by-case basis, etc.  Surely Transcend knows what their insurance plan entails, what their pay scale is, how they definie a line, whether or not they have any intention of honoring our current pay rates, whether or not they intend to allow us to write our own schedules or work a set shift, or keep SE status. 


I can't for the life of me believe that NONE of these issues were discussed between the two companies before the merger, nor have they now been discussed when the questions were specifically set before them by the MTs and again reportedly brought to Transcend by Carlotta.  And yet we STILL have no more information than before the original conference call, only very vague statements.  So no, this does NOT inspire confidence to stay and give Transcend a chance. 


I can deal with just about anything if I am given the facts and the truth.  It is the mushroom treatment that I simply cannot abide.


Transcend does not offshore.
There are a lot of companies who do offshore and I understand the frustration, but please check your facts before you post.  Transcend does not and has not ever offshored any of their work. 
MDI does not offshore, Transcend does

I really like MDI .


Does Transcend offshore?
x
keystrokes does not use offshore help, transcend
uses it a lot- one day you have work, the next day its slim pickins' - and you are left holding no paycheck. Transcend is ruthless and cares nothing about its MLS. It is just there for the dollar and you have to slave over a horrible platform, doing more clerical functions to get far less lines. My advice is to run from Transcend - masters of deceit- as fast as you can.
Larry just said that Transcend does offshore.
X
Transcend Services doesn't offshore....
visit the website at http://www.transcendservices.com
I thought Transcend did not offshore work.
x
Sad, but true. Definitely disappointed in Transcend. n/m

nm


Transcend offshoring is true.
Transcend is offshoring to India.  They called it just a test.
RE: Transcend offshoring is true.
Transcend is not outsourcing any work to anyone at this time. The individual who stated this ought to get their information correct before they state it as fact.
Not true. Transcend tried to buy Keystrokes last year. sm
Keystrokes owners turned them down as they are not interested in selling and they are against offshore transcription. They are getting as big as Transcend, maybe even bigger, and they treat their employees a heck of a lot better!

Where do you get these rumors from? Not from anyone who knows.
Not true. I worked at Transcend for years and things have

For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff.  Not any more.  More and more people are to the point of not knowing what to do with this company anymore.  People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral.  A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend.  If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.


offshore overseas.... not outsource .... correct term is offshore.
nm
This seems to be pro-offshore board. Messages against offshore often just disappear.
:+
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


offshore to India, it's OFFSHORE (off shore), not outsource to India.
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
The offshore...
but that's to cover third shift. They have no intention of replacing their whole staff with offshore workers. There are things I don't like about the company but I believe them when they say that. They've been offshoring for years and have plenty of work for those who want to work in the US.
Offshore, offshore, offshore.
o
Do you me offshore

Outsource is what hospital do when they send their dictation to a company such as Transcend or OSI.


Offshoring is when they send their dictation to overseas transcriptionists.  It is easy to confuse the two.


offshore definitely nm
nm
They offshore, top pay is around 8.5 cpl.
There have been several complaints the last couple of weeks about lack of work.  Benefits are good.   Don't know about platform.   Check archives, lots about them lately. 
Offshore

Diskriter and OSi also offshore. 


Rather than have new posters search through tons of archives for answers to this question, maybe a list should be made of all companies that do offshore and posted permanently on the board, with revisions made as new ones come up.  Just a suggestion...please no flames!


 


Yes, they offshore.
They have a facility in India. The fact that they offshore is all over this board. They have purchased several companies. I do not know if one of them is in New Jersey.
Did he tell you they offshore? nm
 
They offshore.
 
They both offshore
nm
They use offshore. sm

I saw this on their website under hospital solutions:


 


We offer a choice of Domestic or Philippine based medical transcription services with U.S based Quality Assurance specialists, and 24-hour or STAT file turnaround.


They offshore too.
 
It's offshore
I never thought the academic and research would go offshore too, but I was wrong.
With a pay cut like that...they might as well offshore.
/
Offshore sm
Medware, Focus Infomatics and OSI send work offshore.  Don't know about the other one.
and it's no wonder MT is going offshore with
makes an MT work under these conditions!
They offshore. Very low pay.
.
I think you mean that they offshore.
.
They offshore. They don't pay very well.
They've changed the way they pay recently, which I think is a bit strange, but seems an attempt to make it seem like you are making more than you are. 
No but they do offshore
They finally admitted it after denying it for years. I am looking for another job for a lot of reasons. One reason is the extra work without pay, and they do offshore on one of my accounts so I have to hop around to find work to do. I am tired of it. The other poster is correct-- they do not seem to care about the MTs.
Yes they do offshore
Yes, they offshore
They offshore, pay low.
I think two people who work there speak English.
Well they do offshore of course
They go give mentees a chance and spend the rest of their time figuring out ways to screw the rest of the MT's out of lines and money.
It's definitely the big O that is sent offshore
because I had to QA them.