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Serving Over 20,000 US Medical Transcriptionists

So much to take to DC - thank you for all of your emails and samples

Posted By: MT4MTs on 2009-01-09
In Reply to:

The USMLSU folks want to thank you all for emailing your suggestions, ideas, experiences, as well as samples of the horrific reports that are returned from India to US QA editors to correct - the before product; this is exactly what we needed to take with us to DC.  So many of you have responded and are already helping out, that we've proven that a group of skilled professionals do not have to go on strike to make a difference in their financial future.


The fair pay vote results will be listed shortly.   


 




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You should ask for samples from (sm)
each person who will be dictating before you decide on a rate. Certain dictators may only need a slight bit of editing where others will need you to transcribe the entire report numerous times before the system gets it right!
samples
I don't have much in the way of samples. You can ask for samples from specific doctors if you have a hard time with them and they can pull some for you.
Why not ask for more samples?
.
Did they give you samples? That would help. SM
I work on a mostly ESL account and prefer them to doctors who talk a mile a minute.

The longer you hear doctors with accents, the more attuned your ears become and, as if by majic, they tend to lose their accent. Give yourself some time and I would strongly suggest your company be more supportive.
You don't need to ask for samples with Extext
Best software program ever.
How easy is it to get samples, etc?
nm
You mean samples of the reports
when you're first starting?
Yes, repor t samples. Thanks :)
.
Can the company provide you with samples of the
sdd
How about providing some samples of format? sm
OK, so transitioning can be tough, but for an MT with that kind of experience, I would assume that with a few samples of format to follow she could be up and running in no time. I would not mess with them. Something is weird.
More than 1/2 the time you don't get actual facility samples, tho, just
s
Then provide samples and learning tools.
We are all only human.  The doctor is supposed to be reviewing and signing these reports they dictate.  Are they not?  If they sign off a report that has an error, that then makes the dictating physician liable, not the MT.  This docking for errors sounds like another scheme to make money off of hard-working MTs.    tsk tsk
She could remove all MQ-related stuff, samples, etc.
xx
They will use the hospital MTs for samples, then ship account
@
Agree to point, but people need samples and also ability
xx
our hospital provided the outsource service samples of ESL's dictation so that the
reports wouldn't keep coming back with missing dictation and blanks and horrendous attempts at guessing. I would also keep asking your company over and over and over again to please provide you with a sample, if not from the hospital, then maybe from one of their transcriptionists on the same account.
Most of their work does not get proofed. some of it is absolutly awful - I've seen samples - ACK
NM
Yes, I have 2 emails you can use
to contact Keystrokes directly. They are BKeystrokes@aol.com and LKeystrokes@aol.com

Good luck to you. We can use another good MT! :)
I got 2 emails from them, both for different
positions. I never heard of them much less applied. I deleted the emails.
Well, when you get emails from the
 and other gramatical errors, makes you wonder!!!!
Got those emails and also got
She said that I was not working and that I had better get on the system and work!  Yuk!  That stuff is hard to tolerate on your day off.  I have worked my schedule and certainly had my lines in for the pay period and still get this type of uncalled for email!
LOL would you like to see my emails?
/
too many emails??!!
i get an average of 3 a day.
Same here. Way too many emails. nm
nm
Emails
I don't have a problem with it. I don't care about talking with anyone else anyway. Had enough of that working in the hospital atmosphere. All it amounts to is a bunch of criticism and gossip. I love this. I work well independently and could care less about talking to anyone. It's like a breath of fresh air to me. Anything I need to say or get an answer for is and can be handled by emailing back and forth and so far it's worked fine with no problems whatsoever. There are always message boards you can talk to others on.
Not only did I get emails, but... sm
About4 weeks after I had left and already started with my new company, I got yet another email, but this one asked why I had not done my required lines for that pay period!! I answered that one, telling them that I had already left MQ and I doubt I would ever reach their required lines. Needless to say, that was the end of the emails :)
no emails
I think they must be glad I'm gone. LOL Haven't heard a word from them except a letter telling me someone will call me for an exit interview/survey.
TT emails
No problems overall for me. I was told to be sure to communicate with them always through TT official email because they don't read personal emails--they just delete them. Before I knew that, I had once emailed my supervisor about a family emergency via my personal email b/c I was out of town and didn't have access to my work PC. I didn't get in trouble b/c they are very understanding about family medical crises and always email back with wishes for speedy recovery for employee or sick family member.
Same Emails.
I know EXACTLY the company you are working for, based on the greeting on the email.  I am feeling pressure as well, and its getting to me. You're not alone.  I already work 7 days a week, so don't know how much more I can help, if ya know what I mean.
emails
I've gotten the emails on the weekends I have off sometimes that ask for everyone to come help, but if it's my scheduled day off and I have things going on I don't and no one has ever confronted me about it or asked me to explain myself. They just send out an email the next day that says thanks to everyone who pitched in yesterday. But you're right - keep the clients happy or the company may lose the account. That's true of all companies.
emails
I know what she was talking about with the emails saying to stretch and reminding people we have to make time sacrifices to keep the clients happy and keep our jobs. It just depends on what account you are on. Some accounts are low and there is no need to email the team and twist their arm a bit to work extra, but other accounts get backlogged, especially starting Friday afternoon and into the weekend, and those teams get the emails. It's not a matter of acute versus clinic, it's just which accounts get busy and backlogged.
Please add me to your list of emails!

I have not typed out my email address due to my email making it obvious of who I am to my current employer but would really appreciate it if you could click on my email link and send some information to me also!


Thank you for your help and your willingness to share information!



I beg to differ about the emails sm
Not sure what you mean by "since certain people are gone now," but those goofy, slightly threatening emails have started up again. How many so far today, 5 perhaps? They have been toned down on the nastiness somewhat, but they look like they were written by an ESL: poor grammar, not spellchecked, improper use of the apostrophe - and this from an alleged long-time MT/QA (or at least that is my understanding)!

And, no, these goofy emails don't have a direct effect on my work, but I just find them annoying, heavy-handed, and unprofessional.

And speaking of ESL, I think you forgot to mention the extremely high volume of ESL involved in working at SS.


I'm seeing emails asking MTs to work OT.
Work is definitely available on quite a few accounts.
I have an applicant who has sent me I do not know how many emails

and inside the email has not put a resume, just a blurb about themself (which is impressive), no phone number, and when I try to reply, the email bounces back saying that it is not a valid email.  It matches the name of the applicant, but IF you are a job applicant who has not received a response to your email, please be sure you are including the correct information.  I can tell you that the email carrier is sbgclobal.net 


I will not name any names or initials, but if you have applied at any companies and received no response, this could be the reason why.


Thanks.


I have gotten some emails from the posts below

from some very professional MTs telling me they were embarrassed regarding some of the responses from their fellow MTs.  Thank you.  I wanted to let you know that it is appreciated.


On another note, the recruiter calling herself Hiring Manager is not me and I want to let you know that some of what she says may be true regarding resumes, etc. as we all get those, BUT I do not agree with the way she presented herself.  I also do not agree with the fact that she is addressing the readers as honey.  That to me is rather condescending and I do not treat any of the people who apply with me in a condescending tone.  I have written them to request additional information because the newer MTs are learning.  None of us in this MT world, recruiters included are not perfect.  The whole entire field on a day-to-day basis is a learning experience.


The other recruiter says she only works 8:30 to 4:30 M-F.  Well, good for her, but I wonder if she is on the west coast.  That might work if she is a west coast recruiter, but east coast recruiters have to expand our day to accommodate those on the west coast.  I know my days go late for those who work outside their homes and live on the west coast.  They have to come home, have dinner and then they have time to do a phone interview.


The other recruiter said some true things, but I do believe she presented them as a gripe...and I guess we as recruiters have those days, but it should have been presented as a pointer if they wanted to help someone.


I personally have devised a way to do a resume that works if anyone needs any tips. Most of you who have done this long enough know. 


For the woman who has no resume, that is a requirement.  Through the years I ran into one lady without a resume and she never could seem to put one together and she was a qualified applicant, but that is something we need.  If you only had a few jobs, you would not have had to put together much.  When you apply for a job, expect to get a resume.  If you have been fortunate to have jobs come to you, that is good.  I have had that happen too so I do know the reasons why a resume would not be needed, but be prepared in case it is because it can cost you a job if you don't have one. 


About the cutesy email addresses, I am with the other recruiter on that one.  It totally can take away from a good resume.  It will not keep you from being hired, but sometimes I felt kind of silling addressing someone's email address that was one of those cutesy ones.  We have the tools in place to have email addresses, utilize them.  We do not care if you are a scout leader, mother of 4 lovely children, etc.  We care that you are an MT or QA and are a pro.  Know when to use that cutesy email address. 


OK.  I did not mean to put the other recruiter down.  I can imagine that she had a trying day yesterday receiving all of which all us recruiters receive.  It's a multiple choice out there as far as jobs and I think we all receive the same resumes. 


I just wanted to thank those who were thoughtful enough to let me know privately that they did not condone some of the unprofessional remarks made by the MTs.  The same goes for recruiters. I do not like to see an MT put down with a name like honey.  That bothered me and I noticed in more than one post by the recruiter.  It seemed sarcastic, which was entirely unnecessary even if someone had been sarcastic to her.


Me too. They sent me 3 emails that they want to talk to me..but..sm
I emailed them back 3 times and have not heard from them. 
They ignore both IM AND emails sm
Emails are usually ignored.  As for IM, usually ignored also except for 1 person, who is good at answering but she's lower down the pole and isn't the contact person for some of the stuff.  She's the only good one there. 
What threatening emails?

That was keep emails LIMITED.
a
do what I did . . . block the emails. nm
nm
What emails? I don't even know what you are talking about.
nm
TransTech has very few emails and NO IM's
:)
My emails have always been answered..
and if a subject line in an email indicated someone was out of work, I am sure they would get them some work ASAP as bad as they have been needing help lately.
DRC Fired Emails?
Okay, so has anyone heard anything at all about their jobs at DRC (if you want to share)?  Yesterday was the day, I think.  Will it ever be the company it was before?
Oh, not even counting the emails sent, on and on
and just an IM for a stat dictation. That is really laughable as so many were actually hounded about their work, not an occasional but looking over your shoulder constantly, the emails were endless as were the other notes. Milner flipflopped back and forth on the same formats, 1 day like this, the next day like this, the third day oh back to where it was in the first place. The work I did was for a huge client- did that make any difference as like you say to not being bothered, that the work needs to be done? Nah. They needed the work then but instead made everyone that worked there miserable. I know for a fact as I talked with others (the ones originally hired on and the ones who all quit- quite a lot of them also.) Another thing, don’t even think about asking for any kind of raise- impossible and no one there wants to hear that. There was a meeting called at Milners and the other MTers and I laughed about the fact 1 of the head guys came in to let us know how he was especially picked to come back there, called out of retirement in fact and how much he was offered. Oh that really made others feel good! I along with the others could write books on this.
Got your emails and have responded
Thanks so much! The information is truly appreciated. I sent you a reply via email, as well, and I hope you will respond. Thanks again!
Then they should send the Emails to the MT
EVERYONE.  If the work is getting done then why don't they fire the MTs not putting in their time? 
Yes. I sent emails to everyone I could think of within the company.

Throwing a fit about how I trusted them, believed and accepted their job offer, and now I had bills that weren't going to get paid, I had two kids to feed, and what kind of way was this to treat people.  I threatened to take this to the department of labor, write letters to their local newspapers in the Boston area. 


So, I was compensated to shut me up.  Not that they were necessarily afraid of me, I was just prepared to be a very big thorn in their side until I found satisfaction.  So it was easier for them to just send me a check.


OVER 300 EMAILS PRO UNION !

The response was overwhelming - 300+ very supportive emails (and still counting)from hopeful MTs who want to assume an active role in securing their future. 


You will be receiving a newsletter, information and questionairres by which you will express your opinion anonymously, in essence voting to agree on boundaries and terms.


We are realistic, and do not expect outrageously high wages, but we do expect to be treated with respect and compensated for our skills and dedication.


There will be no union dues as we get this thing off the ground in as many states as possible.  All  of our staff members are MTs, and they have volunteered their time to promote this initiative to stop the extinction of our trade.


Thank you for your quick and unexpectly great response ! 


We are stronger together.


NOTE:  For the naysayers who are trying to compare our plight to that of the auto workers', there is no comparison.  Apples and oranges.  Auto companies are directly affected by stock market plunges, oil prices, and the fact overproduction caused hundreds of thousands of gas-guzzling autos, trucks and vans that sit parked in the dealer lots throughout the US, gathering dust or snow.  Unions cannot control the world economy; they an only serve as the voice for a group of workers. 


AMENDED: 450+ MT EMAILS !
nm