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Sounds like the place I used to work for. The one with crappy program?

Posted By: BTDT on 2007-04-21
In Reply to: Line count issue, again! - This is getting too routine.

nm


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Sounds like we work for the same place...sm
Same thing is happening to me.  I have worked 50 hours a week for the past 2 months just to get my lines in.  When I turn in my time sheet, I put down that I worked 100 hours in 2 weeks.  I got an e-mail from my company stating to please only put 80 hours down.  Now, this seems totally illegal to me!!!  They should not get away with this but what can I do?  I need to pay my bills.
Wow...sounds like a good place to work.
Sounds like they made it worthwhile.
It sounds like a good place to work..
which is why they are at the top of my very short list.  I also am a long-time MQer and the thought of leaving is a little depressing, but it has gotten to the point where I have no choice.  p.s.  Glad to hear you were treated well, and that everyone is doing okay.  : )
Sounds like you work at a great place
That seems like a much more reasonable line rate for VR, 0.065 - correct.  A lot better than the 0.03 0 0.045 that most offer.  Would it be okay to ask who you work for? 
Sounds awesome to me. I only get $2.50 a page and the crappy part is...
If I only type half a page, I get paid for half, a quarter of a page, three quarters, and so on. I'm not happy about this at all, especially since all I've been given to go by for examples are a few reports typed by someone else. There have been days I've worked 10 to 12 hours and I'm quick! I think you should be paid by the line or character. Except in your case, if they are strictly going by pages, you'd better jump on it!
The prn program is NOT new. It was in place

at least 2 years ago when work was abundant.  I don't think it has a thing to do with the work shortage.  It's just one of the options they give people, FT, PT, or prn, when they hire on.  Or if people get too busy with other jobs/life and can't make their commitment, they have the option to go prn rather than quit.  But the program is not new.


I myself have been struggling with the shortage for months.  I have multiple accounts.  It doesn't matter what time of day or night I work.  My backup account appears to be overstaffed and is always being told to stagger their work times, so it's no good for backup for me the majority of the time.  My liaisons will all suggest we go to other accounts, and they are all low, so nowhere to go most days.  I try to keep the lines of communication open with management and have asked if I should move to one of the new accounts coming on board or if they think my others will pick up, but I haven't received a response, or am told they can't predict the work.  Nobody can predict the day to day work, but they should have an overall feel for how the account is going on average, I would think.  It is very frustrating because I don't know if I should be looking for another part-time job or not.  I don't WANT to, I'd much rather stay with MDI for all my work, but I have to pay the bills, so don't know what to do at this point.


going by the address in Clearwater - it's a pretty crappy crappy location
so it kind of makes me wonder what the company is like! I know that location shouldn't really matter, but let's be realistic - there are TONS OF PLACES in Clearwater with office space to rent, but judging by the address, I am pretty sure this is out of an apartment or house. Not that that should make a difference,
Where do you get this program or device? Sounds cool! nm
s
Sounds like a place out of Jax FL with..sm
same initials as a beloved service here on this board.
I work for SoftScript w/ another crappy system
nm
Sounds like a great place, but I wish they
straightened out that I have been reading about here for months and offer some PTO the first year. Everybody needs at least a day or two for illness, child illness, or just some R and R within a year's time. Also wish they hired part time to start out. Oh well, maybe someday as it does sound like a good place to try out.
This RC place sounds like a scam.
That is why resumes and references should be checked and verified.  Hiring inexperienced MTs is not an excuse to pay low.  5 cpl is a rip-off and RC knows it.  Good luck to those who want to work for that low rate, but these kinds of MTSOs bring the rate down for everyone.  Furthermore, usually an MTSO representative does not go on this message board, posting defending the company, no matter how big or how small.  They have better things to do.
Sounds like a place to keep in my file (sm)
I really just wondered how Keystrokes got my e-mail, and it finally occurred to me it would be AHDI. It was a nice ad, no doubt about it. Maybe when I am in the market I'll give them a call.

Thanks.
Never worked for that place, but sounds like old MTSO
xx
Thank you so very much. Need to leave Mq and this sounds like a good place to go, thank you again!
nm
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
What do think of their program for clinic work? nm
No message.
Anyone run out of work yesterday or was the program (sm)

just sooooo slooow it wasn't bringing them up.  It would show no job available and then eventually one would pop up and very, very slowly load.  I couldn't decide if I had ran out of work or what.  There was also an issue with line count program not working yesterday too. Mine didn't add yesterday's work until last night sometime and seems like it was a very low amount of lines, but then with all the waiting for jobs I could have spent that much time being nonproductive.


 


Seems like issues of some sort or another keep popping up with program/line counter, etc.  Is this normal or unusual? 



TIA


I work on that Emdat program and love it
/
Does the Shorthand program work well? I don'the know
anything about it but I just started a new job with Meditech and there is no associated program for AutoCorrect or macros. They suggested we d/l the ShortHand program which I did d/l the free 30 day trial. I haven't used it yet but I really miss macros and shortcuts...Will it be worth the $99.99 purchase price when my 30 days expires?  Thanks.
You send the work in using their program, yes. I never ran out of work sm

but I was just working part-time, and this was about a year ago, so things could have changed.  Isabelle and everyone seem so caring, it is hard to believe that they would consistently have MTs without work, but that seems to be a curse of the industry lately.


Good luck to you!


Is it a nice place to work and did you have work all the time. nm
:
Great place to work. LOTs of work and (sm)
as the other poster noted, somewhat flexible.  Make your lines and they pretty much leave you be.  Communication is great, QA is great.  The platform is extremely easy.  There's plenty of work to go around and then some. 
BAD PLACE TO WORK
I have hands on experience with this company and every negative post that you read about them is 100% truthful. There were and appears still are many many times when we didn't get paid on time, and the funny thing is it was ALWAYS somebody elses fault. She even went as far as having the bank call us one time and tell us it was their screw up.

I used to be able to make okay money when I first started, but then some things happened and we all got screwed out of work for some time and then things have gone down hill for her ever since.

The other thing that bothered me is the fact that we invoice her on one day for a two week time frame and don't get paid for that invoice for like four weeks. That is not right! Linda is using that money of yours to take care of Linda first.

She is a business run out of her basement, which shouldn't matter because I currently work as an IC and it is totally a different set of circumstances. Totally honest.

My best advice........unless you like to work for free stay away! Things will not change with her and I suggest not even giving her the benefit because you will regret it in the end.
Well, first you have to have the work to do in the first place, SM
but there is also the burn out factor and motivation. Guess that's true wherever you work.
It is still the place to work sm
I would rather have different accounts to type than no work. Medquist is just way ahead of most other companies technically. I don't care if they offshore anymore as most companies do these days. I learn something new every day and it is never boring. Just my opinion :)
No way would I work at a place that
it is possible I would not get paid even during the training period. Unless J&J is a company owned by Webmedx, it doesn't make a lot of sense. Wouldn't touch it with a 10-foot pole. Never heard of anyone who would fire you if you did not meet QA on a daily basis.
Great place to work!
I came to Phoenix after having worked at the 2 large nationals over the past 4 years. I'm SO glad! The do not pay for spaces but the headers/footers more than make up for that. The work is steady, same account (or accounts) and never runs out. The staff are great to work with, helpful and very thoughtful. Great place to work!
QT is not a good place to work IMO
nm
It's a better place to work, IMO. The support is better too.
They are separate companies.
It's an awesome place to work...
I don't know about Transcend, but I know that MDI has the MT's best interests at heart.

Have you worked at both MDI and Transcend? My account at MDI has about 40% ESL, but once you get used to them, it's not bad
FUTURENET is the BEST place to work!
For real, FutureNet Technologies is the best place out there to work!  I have tried two other places over the internet, and BY FAR, FutureNet is the best!  They have a lot of work.  Their pay is ALWAYS on time, EVERY TIME.  They have production bonuses, easy format (VERY EASY) and they do not ask for IM, so that means they are not bugging you all day.  They email you, or every now and then call you, when something is needed...and they send counts all throughout the day to let you know how much work is in the system.  The people are GREAT, easy to get along with and very nice.  They may be doing some hiring.  If so, RUN to them!  They are the absolute BEST!
Great place to work
Wonderful people, great software, sound quality excellent, benefits affordable, don't really noticed the ESLs, maybe because I'm used to them, or maybe depends on the account.  Pay average.
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
I work for KS. Its a wonderful place

to work.  You are treated well, they listen to your concerns, pay is on time.  If for whatever reason, you don't like your account, just ask for another one.  If your good, they want to please you so you will stay with them.   It's in the top two on my list.  Spheris, oh no.   You have to get used to taking tests for these companies, that's just the way it is.  Test and wait, test and wait.    Good luck.


 


TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Great place to work
This is Documed in New Jersey that I am talking about.  I have said this before on MT Stars, but I absolutely love this company.  Been with them for almost 2 years and I can't say enough good things about them.  The management is fantastic.  The office staff is wonderful.  They are very helpful with any problems you may have.  Pay has never been late.  Hope this helps. 
They are a great place to work..sm

I have been there nearly 4 years now. The staff is very professional and accommodating.  My schedule is flexible though there is a 24-hour TAT, but you can work the hours you want for the most part, at least on my account.  Pay is always on time, the platform easy,and I rarely hear from QA. So all things considered, I would certainly encourage you to give them a try!


Not a good place to work. sm
They screw you over and don't pay very well.  I would stay clear of them!!!!
Great place to work
I have been there for about 4 months. I love it there. Everybody there is great. I have an awesome account as well as a backup account. I plan on staying there for a long time. I don't know if they are currently hiring or not. Good luck!
No thanks TTS is the last place on earth I would work
.
GREAT place to work

I have worked for MANY companies, and this is the best one I have come across, HANDS DOWN!!!!  You are actually treated like a PERSON.  The communication there is GREAT!  It might not be the biggest, but I believe it's the BEST!  : - )


I do...It's a great place to work...SM
Everyone is very nice and helpful and there is never a shortage of work!
Look, I think TT is probably a very good place to work. But
There was a legit question about line-counter software at TT, and they are not addressing it. Of course it makes for paranoia. As someone pointed out elsewhere, it's a business, not a social club. Nice is, well, nice, but my lines have been cut to death over the last few years, and, yes at this point I'd want an accounting, too. I don't even think TT is truly trying to rip anyone off, but it does seem like a bad PR and business practice. If the lines are calculated correctly, why not fix it so it's transparent and it's a win/win for everyone?

It IS bringing back some bad memories from the Q, when things were really exploding with some very serious, valid issues and posters were belittled when they tried to point them out. It is an awful thing to be invalidated by your peers.

There are some at TT who seem like they ARE being very petty and need a reality check, and there are some who seem that they have been so wounded elsewhere that they would forgive any MTSO anything just so someone will be nice to them. Like any service (and any forum), there will be nay-sayers and there will be cheerleaders, and the truth will be somewhere in the middle.

I think KS is still a good place to work. They

have 4 different platforms that I know of.  I think how much you like an account depends on what you worked on before coming to KS, how bad the company was you came from, what your expectations are of the company/account, etc.  If you came from SPI, MQ, or OSi (where things seem to be horrendous based on posts) then KS is probably the best place in the world.


While it isn't the place I think I'll end my career, I would still recommend them. 


There's no work at this place! Move on! nm
xx
good place to work
I am an IC and have worked for them for about 4 years. It was much better when it was MDI. They were much nicer and easy to work for. Now it seems money is the main objective (theirs). They always pay on time and live up to their part of the bargain as far as I know. The IC's are treated like step-children or worse now. We used to at least get a Christmas card, but no more. Nada. Hope this helps someone make up his/her mind. There are probably none much better.
The place where you work now, did you do straight
transcription for them before and if so were they that strict with the straight. I just do not see letting quality work slip because of trying to get through a report as soon as you can. Do you work for a big place and also what platform are you using?
Ohhh we work the same place and sm
I submitted four documents with the same procedure dictated, same doctor, etc. and left blanks in the same place in all of them. I knew what the procedure was supposed to be, I simply could not hear what I knew it was, so I blanked it in four documents and waited for QA to help me out. Right. I GOT BACK FOUR DIFFERENT ANSWERS. I took it up with QA supervisor and my supervisor. I was told *next time* to provide the job numbers. Okay.

I have had them give a critical error for spelling out HCTZ when it was dictated spelled out, and then been given a critical error for leaving H-C-T-Z which is what the doctor said and not spelling out. Can't win for losing.

Got told to use ProTime. Okay, whatever...looked that up because it is pro time some places and protime and should really be prothrombin time, etc. ProTime is a home INR test and DOES exist, but whatever. I got corrected to Pro time which sure isn't right.

I feel that the QA gals there are very poor. I am not sure how they got to be QA but it would seem most of them should not be doing it. I know you can't take your best MTs and make them QA because you are shooting yourself in the foot, but you can't break in newbies by letting them do it either. It has me so upset I am looking for another job and I JUST started there.


That is why I am looking now for a second job. The place I work for constantly
runs us out of work and of course it is because things are slow but the fact is they overhired so they dont have to worry about TAT and be bothered with it.  We dont count I guess.