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Sounds like we may have been on the same account!

Posted By: Former SPI employee on 2007-05-17
In Reply to: me too - no more SPi

My manager actually quit on Thanksgiving day, which I thought was very strange! I quit at the beginning of March when things started getting even worse - they started changing the work pools, work started becoming less and less,and then the account that I was on even threatened to cancel their contract with SPI because of how horrendous things were going. I had 3 different account managers in one month! That's when I immediately found another company and left right away! No job security there!


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Sounds like you are on the same account
I was on before leaving.  I know how you feel!
Sounds like we probably are on the same account
If so, that facility is supposed to be sending us more work types or more of the same type work very soon. I love that account, too!
Sounds like my account I had at
another MTSO. Had to have the TV muted (my husband had to try to read lips), had everything at full blast on my computer and headset, and STILL had to listen, listen and listen again to hear. The account could have been wonderful, too...had I only been able to HEAR what was being dictated.

I'll never work for an overflow facility again. It's bad enough we sacrifices our wrists and arms and back and shoulders...I'm not going to go deaf for 9 cpl, lol!!!
I work on an account that sounds just like the one being described. sm
The difference is that I stayed with it and make excellent money. There has been a lot of MTs removed and moved, but it is a challenging account in terms of difficulty level. I love it now. The funny thing is that you are all arguing a point that you know nothing about. No one can know what an account is like in a day or a week. Several of us have been on it since KS get it over a year ago and it has grown from a 2-person account to a 10-person account and I heard it will be growing again. This is because KS is willing to only put their best MTs on there and will remove those that cannot handle it. This is NOT a bash at anyone's skills, just a fact that this is a hard operative notes account. I might be good at it, but it is my personal specialty.

It also IS internet, not c-phone.
Sounds like my job now except I'm being bounced from account
to account with all totally different client profiles.  On the 10th different one today already.
Sounds like you have a great VR account

but very demanding management.  Just like you wouldn't work for companies where the VR is really bad, I wouldn't work for a company that demanded I not erase and retype.  They're already cutting my pay...I'm not going to stand for them telling me I need to lose more money by doing it their way only, especially if the end product is the exact same. 


Is this account in Miami? Sounds like a joke, but
zz
Sounds like you work for the company/account

I do FT.   I'm 17 hours short this week.  Fortunately there is plenty of work today, my day off.  I won't be able to get any overtime but hopefully I'll be able to make up most of those 17 hours. 


25% sounds good to me too. I put it in my regular account, but I write it somewhere else so I don&#
x
sure sounds swell. Sounds like 2350 ln/day @ 4 cents/ln=$90./day
in order to figure how many line needs to be produced to make $500 per pay period. ie, how many lines an hour needed per 8 hour day --at your rate.

So say $450 a week would be $90 a day.
For example, if making 4 cents a line,need 2,250 lines a day, 281 an HOUR (to listen through and edit) to make this great wage of $90. a day FOR ALL THIS SAME SKILL, TO KEEP UPDATED WITH CHANGING MEDICAL COMMUNITY. nope Better at Jack-in-Box Pass it up.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Sounds like it and it sounds like you must tell them when they will be and no change them. Wonder
what you do when there is no work. Well, there will be a lot of problems with this whole plan if they dont get things straightened out with this no work situation.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
Sounds like I'm the same age as you!
x
Sounds like she was trying to -sm
make you quit - probably because they overhired and have too many people. She probably thought she could bully you out the door and have one less person to have to deal with. I wonder if she treats others like that too.
I bet so. Sure sounds like them!!
nm
Sounds like
MedQuist
SM - Sounds like you...

must know this owner pretty well to be bashing him this way.  How is it you have come to such an opinion?  Did you work in an office with him?  I would be very anxious to hear more of your scholarly declarations such as the answer to ending world hunger and obtaining world peace?  Please, tell us more oh "wise" one....


exactly what I was trying to say! It sounds like they sm
are on the right track! Good luck to them.
That sounds exactly like OSi.
nm
sounds like mq
There is always someone telling everyone what excellent accounts they have, perfect sound, TONS of work....hmmmm....well, I guess it's nice that SOMEBODY is going to be able to pay the rent cause it sure ain't me.


Sounds about right, maybe even a little low. nm
nm
Sounds low to me (sm)
I made $3.00 page several years ago.  With wages lowering each and every day for the MTs, maybe someone else would like to share their thoughts.  Good luck!
It sounds like they are not
very technical-savvy if they need MTs to come in for training! I'd be looking elsewhere.
They can only say no, but it sounds like they can't...
...afford to lose you. YOU are in the catbird seat. Ask for the raise. Really. Do it, and best of luck.
Sounds like BTS in MA. sm
They will take 6 weeks to send you a paycheck for 2 weeks pay, trim 30% off your line counts to supposedly cover headers/footers, and stiff you for your last check if you leave. Leave while you are ahead if it is them.
wow. Sounds like you been there, done that. Thanks for

This sounds like a
.
Sounds like she might need some
x