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Speaking of Dell, isn't it ironic that s/m

Posted By: USMT on 2007-09-09
In Reply to: Just dealt with that with my insurance company - D

the first time you call to place an order, you speak with a pleasant, articulate American, but any call after that goes straight to India?


The last time I called Dell, there was such a communication breakdown that I demanded to speak with an American.




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I think it's actually a bit more ironic than that
As the Indian economy has grown with offshoring, so has the price tag attached to the workers. While they have an enormous population, they do not necessarily have an enormous educated population...percentage-wise, it's probably equivalent to ours. So now, much like here, the shortage of skilled workers has forced them to pay more for those workers. And, as we have already painfully learned, in the corporate world, the only loyalty is to the bottom line. Consequently, the Indian firms are forced to look for some place to get their work done cheaper, which now is the Philippines. The same things that made India appealing to American multinationals (cheap labor, English speaking) is also present in the Philippines, thanks to the long-term presence of the American Naval bases. If there is a bright side, it's that the work is getting at least geographically closer to our shores again, although admittedly by the time it gets back here, I'm afraid the line is going to make 7 c/l seem like a fortune.
Well, that's ironic
As I'm a pagan, so your Bible analogy made me LOL, thanks!

If these boards have no power, why is GP being sued and why are so many coming unhinged at the thought of it?

You're talking out of both sides of your mouth.

Isn't it ironic that you're the only

and it's not a bank thing.  Don't forget it's done in INDIA.  2 p.m. there is already our following day   You must be very special and I hope they pay your well to come and post what a great company they are.  Great is not the word I'd use. 


How ironic!! Game just ended. Sox won.
c
Ironic since the people running it really do SM
have connections with different companies. Just don't feel like knocking themselves out. I can understand that.

I had same airhead test me. Remember one question as is it halter monitor or Holter monitor?. I am not making that up. Pathetic.
Hope you get paid soon - ironic how they

they boast about how the person in charge of this venture is sooo reputuable and then have have this drastic need to hair a lot of MTs on a venture that is still up in the air posted by the VP of the company (dependent on whether or not they GET the number of MTs to commit to their new unsecured Dictiphone venture)??


things that make you go hmmm?  Sounds like a lot of of wind being passed...


Hope you get your check sooner rather than later.  Only time this happened to me, I quit working the *day* payment was supposed to be received, wanted a few weeks, got the check and let them know I wasn't into being played and did no further work.  No pay..no production.  Period.


Larry is their quasi-retired delivery person...see link...had to have been posted by someone from MS.


Ironic though that upper management's SM

salary, perks and bonuses make yours look *cheesy* also. 


HI Dell. You have more MTs than I do

and I can see how that can get to be a problem.  I have experienced that before, where an MT will just figure I'll know what it is right away, so why waste HER time looking it up (one actually said that to me - ACK!)


But so far what has worked for me is being downright snobbish about who I have working for me.  Fortunately I worked with several really excellent MTs before I became an MTSO, so once I started getting accounts I hand picked the best of the best.  I pay them well, but I expect them to be so good that really I don't even need to proof their work; I trust them that much.  They will occasionally have a question or ask me to listen to something, but that's pretty rare.


Now when I get to the point that I need more MTs, and I may need to coming up in a month or so as I may be adding a big account, then I am going to run out out of good MTs that I know...so I will be in the same boat.


I think most of the national companies require 98% on quality checks.


One thing you might do is offer an incentive - review their work for a period of time and pay one amount for MTs whose work you don't really have to check, and then a graduated scale from there.  Those whose work has to be gone over with a fine toothed comb shouldn't make as much, as you are spending your valuable time proofing their reports.  Those who are worth their salt will step up to the plate.


Dell
I heard back but pay is low.
You can get XP through Dell
if you go through Dell Small Business. I just bought a new computer from them and it came with a choice of either XP or Vista, and it didn't cost me any extra to get XP. They only do this through their business division though, not home/home office.
Isn't it ironic that "Integrity" would a part of this company's name?? nm
xx
Actually, if you go to the Dell website sm

and click on either desktop or laptop, on the far right side of the screen is an icon asking if you are looking for XP.  If you click on that, it takes you to a screen offering XP on the same machines that show Vista, and the price looks comparable.  I have not gone any further, as I am not looking yet, but it does look as though XP is offered at a reasonable price through Dell.  If anyone else knows any more, please let me know.  TIA.


thanks, i just ordered one from Dell also...
Inspiron that could be customized with XP.
ironic, since OP specifically explained about board answers.
nm
Question regarding Dell who posted (sm)
some time ago.  I cannot seem to find those posts when I search.  Would someone mind reposting that so I can email him?  I am looking for work.  TIA
Did you check with Dell for a new ' puter?
nm
Just bought one from Dell, asked to have XP on it and
they said they still have a few with XP on it. If you can't find one you will just have to buy XP and have Vista removed from the new computer and then install XP.
Hey you guys, go ahead and email Dell
because he's probably more in a position than I am to acquire more MTs in the near future.  Mine all depends on an account that I'm not entirely sure of yet.  But if you would like to email me anyway I will keep your information in case I do.  The account I may have is an ortho clinic acct and what I would like to do if I get the account is have maybe 3 MTs share 2 or 3 doctors; that way they can all be familiar with all the doctors but also if anyone didn't want to work any given day the other 2 could take up the slack and cover for the MT who is off.  And I don't even know at all that I will get the account or if I do when it will be - but I will keep your info just in case!
You can buy XP from Dell. I started with a different company about 2 months ago and sm
had to buy a new Dell as Vista did not work for them either. Most of the companies do not take Vista. It just doesn't work with everything yet.

You can buy XP from Dell Small Business section.
nm
Dell's website offers computers with
nm
Their website touts themselves as being an "AMERICAN" family-owned company. Kind of ironic! n

x


You must be psychic. I just ended up going on Ebay today and bought a Dell with Windows XP on it.
I originally went through Dell directly but they charged $400 more for the same computer because they were customizing it with Windows XP as now all the computer came standard with Vista. Apparently not so customized..haha.. better deals on Ebay.. I LOVE EBAY..
You are welcome for my speaking up
When you allow anger or dissatisfaction to control you for this length of time, you are not a healthy person. Please, for your health, mentally and physically, just let go and move on. I have had plenty of negative experiences in my life, but if I were to allow them to control me the way this negativity seems to control you...well, there are lock down facilities that would be happy to sedate you! Get a l-i-f-e!
Speaking of QA
I had spelled a Midwestern town Fond du Lac. Lost a whole point on my QA because of it. The Zip code book was wrong they had Fond Du Lac, but QA went by the Zip Code Book. Don't you just feel like we have to walk on water all the time?
Speaking of D & L....
Anything new on them? Seems pretty quiet on these boards the last week or so. They must be getting it together.
Only speaking for myself
But I've found Transcend to be a very good company in many ways. Being paid on time, staff is helpful. I initially had some issues with not getting any feedback but that's been squared away. I'm on the Meditech part and this is quite archaic as is the hospital system I'm working on but so what, it works. I have plenty of work and have only run out on the holidays but you will Anywhere you work. All in all its been a pretty good experience and I'm more than happy I switched from MQ to here. Oh yeah, and the pay is better than most I've found depending on your experience of course. Be ready to ask the recruiter lots of questions and take notes.

All you can do is try it and see.

Good Luck :D
Speaking for myself
I think it's one of those things that happens in a split second without being consciously aware of-- like spelling a word but getting an extra letter in it; some part of my brain hears 5 Keystrokes instead of 4, or I might only hear 6 keystrokes when there should be 7. It isn't anything that I try to do; it just happens. I assume it's the same way as in music you can 'feel' when you've not got the notes to an unfamiliar melody you're playing from sheet music just right. It just happens, and is part of what my family and I jokingly call me typing while the force is with me.
Speaking for myself
I believe a living wage, and not a wage that I will get rich from or even be comfortable from, is a minimum of 9 cents a line, and I don't even live in a high cost of living area. Frankly, I don't know how the people NY and CA do it these days...I was able to 15 years ago easy, no more.

I believe I'm worth at least a penny a line more than that, but accept the harsh reality that I will not see that unless I set up my own service.

The 9 cents I mentioned above is harder to earn than ever- one of the side effects of VR is that the money-making dictators, the ones that enabled us to make up for the crappy ones, are now on VR, so there is no balance in what we type.

Call me greedy, but I think a skilled transcriptionist, the ones who are able to type the crud that's left after all the Dr. Smiths and Dr. Johnsons have gone to VR, deserve at least 11 cents a line, taking into account what it would cost for one VR person and 2 editors to produce the same report a lot faster.
Speaking up
I'll happily name a company. I work for Transcend. Yes, the evil Transcend. And despite all the absolute negativity I read on this board regarding them, I am very happy there. I make a very, very good line rate, make a comfortable living, have a wonderful ROM and TL, and usually have plenty of work. On the few occasions the work has been low I have simply asked to be cross-trained on a new account or a new platform and have been accommodated.

I fully believe that you get back what you put in. I know that change in scary and that a lot of people are facing some huge changes right now. I was part of a merger recently too, and I was very anxious and scared. But at least TRY to make a go of it. Change is not always a bad thing. All the negativity that people spout off here is not helping anything, not changing anything, only making people angry and causing them to feel sorry for themselves and hate anyone who is making a successful go of it. I think it's very, very sad.

thank you for speaking up

We need more people like you who will champion us. 


 


Sorry, this is Warminster MQ I am speaking about.
:
Speaking of taxes...

when paying self-employment tax, does that include unemployment taxes?  I was thinking of filing since it looks like finding another job may take a long time. 


Please share what you are speaking of.
Sale to whom?
Speaking as a recruiter, an MT myself as are many
I know who are recruiters, dealing with attitudes like yours makes me feel like this entire job is thankless! What the heck am I working for to do a good job? Huh? I go out of my way to be helpful to the MTs that I interview and test and to respond to their questions as best as I know how to respond. The answers I give are the ones that are given to me by my employer so I am as truthful as they are to me and I know other recruiters who also try to do their darndest to be as honest as we can.

So WHO GETS THE BAD RAP? The recruiter apparently if our company does not give us truthful answers so basically I do not feel much like being a recruiter anymore. I am personally offended at the attitude of the MTs towards the recruiters because I have to tell you that being a recruiter takes a good 10-15 hours a day of work as well as it is a 7 day a week job. I HAVE to abide by YOUR schedule MT. If you cannot interview during the day, I have to interview you at night, on weekends, or whenever I can get you.

I am plain sick of this thankless job and it is my desire to get back into training (oh, but wait--I believe you label trainers as not being very good don't you?...or maybe I will go QA full time...oh but wait, I believe QA is your dreaded enemy!). So, what is a recruiter to do? I personally have learned the programs that an MT uses for my company just so I an answer the questions that the MTs have about the program.

I am sick of the attitudes on this board and on others as far as recruiters go. It is never the fault of anyone but the recruiter apparently because you are the most narrow-minded thankless people I have ever come in contact with and if it were not too late to change fields, I would run as far from this profession as I could.
speaking of their own servers.....
anyone have a problem with Dictaphone while working on ExText adding up lines sloooooooowly as in they don't start to show for 3 - 4 hours and then trickle in???
Speaking of radiology, does there seem
Thank you in advance for any information you may have.
Second QA person here speaking up.
With my current company the finished reports are available to the MT - we cannot leave personal feedback - every company has different systems and different ways of processing the work - I wish I could leave feedback for particular MTs - and I know when I was an MT and had a question working with one particular company I never saw completed reports - this is a company problem - not QA or MT problem in most instances.
speaking of ethics

Can someone tell me how they would handle a situation in which the TASP you are typing on is also an MTSO. I was told initially they were not a transcription company, and later found out (thank you internet) they are indeed.  I would like to keep competition close, but that is pushing it.


Speaking of Ron Paul...

This may belong on the Gab board or political board, but since you mentioned Ron Paul, we got some literature on him during a parade last month. I like what I read so far!


Paul Honored as Taxpayers' Friend for Tenth Consecutive Year


Anybody know more about him?


what company are you speaking about? nm
.
I stopped speaking out because SM

in the past, they had cheerleaders who came to this board who would attack people who gave true information regarding the company.  It may look like the archives have little information and the reason they do is because a lot of the posts about DR have been deleted because the threads degenerated into name-calling.


The same people who attacked still work for the company (management), so I wouldn't bet that things have changed there.


Barred from speaking out
There you go! If they have spies they know they are not all that good, because if they were, no need to waste precious time trying to find out how they are perceived. Their actions shoud speak volumes. Aren't opinions and shared true experiences allowed?
If you are speaking of the posts down below...
If you are making reference to the posts down below, no, we are not talking about Ascend.  I have never worked for Ascend, so I can't shed any light for you. 
You are speaking to all of us, by posting

on an internet forum. Your posts are all over these boards, between MQ board and company board.  I stand by my statement. Your dialect, writing style, is NOT American.  I could care less what your ethnicity is, but you are pro-Indian ownership of MQ and criticizing us for our feelings.  You speak, or write, with an Indian dialect. Believe me, Americans can pick it up even in the written word.  I could copy and paste posts from MQ board, but the ones from this thread alone suffice:  I am quoting you:


We have not to forget that all these people who perform the outscourced work are all bilingual!
By not accepting to work for a foreign employer, you shoot youtself into your foot;
Mexican do the work US citizen do not want to do,


Your written dialect is Indian, not sure which region, but I know it is Indian dialect. Americans would not say shoot yourself into your foot, or we have not to forget...its a dead give-away, and easily picked up by readers. 


You also don't get the humor of a thread on the MQ board. You just have a different interpretation of our written language, and probably spoken.  Same exact way that I would have trouble with your native tongue, written or spoken.  So, you are going to be supportive and more trusting of employers being of your own nationality. No big deal, just pointing this out.  All is fair in debate, but for you to bash and belittle we Americans for not being willing to be employed by a foreign agency is not fair, when you are of the same national origin.


Thank you Anon for speaking up!!
Thanks
speaking of Oracle
are the same people in charge of interviewing and the hiring?  a few years back someone said they were not too organized.  just wondering because a few years back I had applied and they said I had the job but were never getting in touch with me afterwards.  I was having to make all the contacts and got tired of being strung around.  TIA.
Are you sure your were speaking w/Focus?
Just spoke to them yesterday and was told that there are no hourly editing positions, only by line. When were you offered hourly?
So what stopped you from speaking SM

to your supervisor before?  Are you saying that you've been sitting there feeling bad about your financial situation all this time and just today decided to call and DO something about it?


I think maybe the Grinchy bully (and I am not serious when I say that, I feel he/she was truly helping you) motivated you to take some action.


I'm speaking for CTS of Michigan, sorry. nm
x
But basically you are only speaking for yourself
I read your posting above and wondered if you dislike it so much, why do it? Is there not another job you can do besides this because the way it looks most companies are headed towards VR. I will make almost $190 today on the VR I work on and I am totally loving it. I would not be unhappy if I did not, would find another business.