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Serving Over 20,000 US Medical Transcriptionists

Spoken like a true boss.

Posted By: ugh on 2009-05-12
In Reply to: The perks of being the boss. - NM

This is why the morale of the American worker is the way it is.  Not caring what their workers are suffering considered a perk...what a novel concept. 




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Spoken like a true new hire.
Believe me, things will change soon. Let us know how you're doing in a year.
Spoken like a true blue
You hang in there, sleep well at night?
Spoken like a true MTSO! nm
*
Spoken like a true MTSO. I like my job, but
I have the right to choose one that has the shift I want and the pay I want. Why on earth do some have a problem with that?! I'm not attacking them because they want to work 3-11 or whatever. Geez, people. Live and let live. You handle your career & choose the shift you want and let others do the same.
Spoken like a true suit.
Please don't jump ship, it's scary out there, and be grateful we didn't cut your pay even more! I think anyone unhappy about receiving a pay cut & having to do more lines on this horrible VR to make up for it deserves to be upset right now. Many of the smaller companies have tried VR and decided to do away with it, so I don't agree that's it's going to be an across-the-board thing of the future. The quality it spits out is horrible, which in turn endangers the patients, just like offshoring.
Spoken like a true paranoid underachiever.
How ridiculous.

Spoken like a true blue manager
Ahh loyalty..... what a wonderful quality. Defend to the end will we UNTIL the table turns on you!
Spoken like a true corporate sell-out.

Spoken like true management plant!
:-(
Not everyone likes their boss. You do not have to like your boss to like sm
your job.  You don't even always like your job but like the money.  It is about personal preference.
Spoken for someone who knows..

Like I said, I could see maybe 20% to 25% but not 40%.  I am just shocked and disappointed with Transcend because they know that it is no where near 40%.


Have you spoken with anyone about this?
I think the account specifics come directly from the client, but unsure with this company.  Any company with multiple accounts will have varying specifics.  As an oldMT I would have thought you would know this.  You sound as upset as Experienced MT.  Why DO you stay?  Did they make you take the benefits? 
Have spoken to STM
And was told cannot have more than 3 accounts, which is what I have. Unfortunately, this situation has made me start applying again, which is truly sad because they are a great company - just over, over, overhire. If we are slow and out in September, what will the holidays bring.
You might have spoken with
a gentleman named Don Johnson, who is also a recruiter. He is very kind as well.
If you like to be spoken to like
supervised by people that have no transcription experience then go for it.  I knew by my second month they were in over their heads.  They have the worst platform and dictators but I think that's all they are capable of getting.  I lasted just over 60 days and knew that was enough for me.  They also have QA people who are not even MTs by the looks of it.
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
I have spoken with her in the past and she was
What did she say or do that was so rude and unprofessional?
Spoken by one of the pickers....

Man, I worked for them for a while but was so disgusted by the cherry picking (amoung other things) that I threw in the towel.  I even heard some girls get up at 3 in the morning to download the easy docs.  This is supposed to be against company rules but the company does not seem to really care.  It was not a good fit for me but might be for you!!


On way to cherry pick is to whine about hard doctors and get assigned the easier docs which leaves the rest of us with what?  Hard.  Thanks.


That was the most well-spoken argument for
I agree 100%, as well. I know some people think that unions brought down the Big 3 automakers, but that's not so. Even their most well-paid line workers with the best bennies don't come anywhere close to what the Fat-Cats up in their designer-furniture-appointed, corner top-floor offices were (and still are) getting. For mismanagement. They aren't building the cars America wants, so they're buying Toyotas, Nissans and Hyundais instead.

When I tell people who are not in this business what an MT has to know before anyone will consider hiring her (or him), both medically and computer-literacy-wise, and then what they're expected to work for, their jaws hit the floor.

I was inhouse for many many years, but was eventually forced out, as although no one will admit to it yet, that office is job-by-job sending its work outside, and will most likely have nothing but a skeleton crew of workflow managers left before the end of next year. They couldnt be honest about it, either. They drove the top-rated, older MTs out with abusive treatment that actually made some workers physically ill. Others left an office that they realized to be a dead-end road.

So these days, many of us are working at home because that's all that's left of MT. Which is the best thing that could've happened to the most unscrupulous of the MTSO's, as not only do they not have the overhead of having to house a officeful of MTs, but they now have an 'invisible' workforce that has little to no contact with their coworkers, and often little to no contact with the office (unless of course, heaven forbid, they make an error).

I think lots of MTs know we need a spokesperson in our behalf, as we are basically an isolated bunch, swept under the rug by the healthcare industry and MTSOs alike. What unions have brought to workers like us in the past has been a VOICE. That's something few, if any MTs have these days.

I also think that after talking about this for years, thinking about it, being told it can't happen, but wishing that somehow MTs could be unionized, with our country's new leadership and thorough shaking-out of business-as-usual for the banking, stock, and auto industries, the time has finally come.

If ever an industry needed regulating, it's ours. And we're all but powerless to do anything as individuals; we have to join together for the strength to stand up to the unfair treatment we've endured for so long. We need a VOICE, and that's what unions are - they are the worker's VOICE.

We need more attention focused on the healthcare and insurance industries in this country, and that in turn may start the ball rolling in terms of bringing MT and substandard pay into public and legislative view.

I think people need to know that those of us interested in unionizing aren't talking about being over-paid, or over-compensated in any way, shape or form for what we do. All we want is a fair shake.... a decent day's pay for an honest day's work.

I'm willing to bet many of the nay-sayers on this board are possibly MTSO trolls. Those who are 'grateful' for their lousy 6 cpl jobs, or who say that it's all we deserve, are most likely the same types who think that when a woman is raped, it's her own fault.

And that's exactly what's happend to the MT industry. Gang-rape by AAMT in the beginning, and now by AHDI. By wealthy business-types who buy an MTSO not because they give a darn about healthcare, or their workers, or even know anything about medical transcription, but just because it's a good 'investment' -- to buy low and sell high, and make even more money.

(As for norma rae below, who says 'It's not 1970'; well, actually in a lot of ways it IS 1970. Do you make much more than you did in 1970? (I sure don't). Less, perhaps? Are we in a recession? Yup. Are we fighting a pointless war abroad? Yup. And are women treated as less-than-human in the workplace? Yup.

Yeah, nowadays they can't legally make sexist comments to us, force us to sit in a cigarette-smoke-filled office all day, or ask us to make coffee. But they're still sticking it to us wage-wise. Why? Because they CAN. Because we LET them. Because even in the 21st Century, many woman still believe they're 'lucky to have a job - ANY job' - and will grovel and lick the feet of anyone who tosses them a few cents and a scrap of meat. Or rapes them and tells them they 'want it'.

If ever there was a ripe opportunity to get a medical transcription union going, it's NOW. As this dismal year finally draws to a close, I hope lots of you will reflect on how much you know, and how long and how much work it took you to learn it. Reflect on how many hours you sit in front of that computer. 10 hours? 12? 14? 18 hours a day? All so that you can make that line-quota you're expected to be able to produce in 8 hours? How much overtime SHOULD you have been earning, but didn't get paid? How many of you have a poor healthcare package, or no healthcare at all? How many of you lost any hope whatsoever of being to retire - not just later, like 70, 80, or 90, but EVER? If we're going to have to work the rest of our lives to pay for all our country's 'bailouts', it would be nice if there were half a chance that our jobs will:
a) Still be here 10-20 years from now, and
b) Pay enough to be able to live on.
Flo the Fertility Queen has spoken
.
Spoken like a good owner.

o


Ok if you are happy with spoken "well done" but I
x
I have spoken to the owner previously - sm
Very nice owner, company seemed stable.  I did not end up working for her but I would have had other circumstances not come into play. 
I have not spoken to them. Just wondering about them. Thanks for the info. nm
nm
Yeah, probably spoken from the mouth...sm

of someone who has never suffered ONE SINGLE hardship in her pampered life.  Put yourself in someone else's shoes.  Some of you on this board........you may have it made and do not NEED this job as your sole income.  some of you have probably NEVER had a hardship or anything happen to you. If you are fortunate to have never known hunger, poverty, etc.........good for you. 


For some of you, this job is just a hobby, for MORE it is something we do because we HAVE TO WORK AND HAVE TO MAKE MONEY, PAY BILLS, EAT, AND ALL the other things that we need just to LIVE.........


 


 


No truer words have been spoken and you know
of the wheel of domestic violence... except it's our bread and butter doing it to us... domestic violence signs: Isolate, control money, make person think they are crazy... etc. Look it up you can find it on any website anywhere... and then the victim eventually loses themself and thinks the perpetrator is correct, she/he is the one who is a loser and nuts, so they will do anything including apologize for the situation... it is a control tactic, and this industry is employing it is many instances... I wish there were a way we could stop this and have it become professional again. If it were an industry dominated by male workers, I bet it would never have happened, just my 2 c.
I have spoken with her too. She sounds very nice
and SOUNDS legit.  I've talked to a lot of trans people over the years, and a lot of times there's one person as the main IC for bigger contracts, like hospitals.  We'll see I guess!
I have spoken with different companies from the MT Jobs web site and all
have said they are giving priority to the Heartland employees that have been displaced over someone just window shopping.

They could apply with any of these companies and just put HEARTLAND EMPLOYEE in the subject line and get considered before anyone and they really do not need AAMT's help or a matchmaker company. They can do it themselves. AAMT is one of the reason why they don't have jobs.
BRAVO, well spoken. (clapping and cheering) nm
nm
Spoken (written) from painful experience...

 


The pattern seems to be no matter what they offer you today, what you sign on for and what you think you have agreed upon with them, everything from line rate to accout, will be changed - in the near future - with you getting the worst of the deal.  check the archives...much much bad news.   PLEASE BE CAREFUL...AND WISE.


you too huh, my boss...
told us two months ago that the hospital was laying off and our department was one of the ones targeted. now, i found out that my boss knew two months before he told us. im sick of it already.
That's exactly what the boss says. I think they
in their claim that there aren't enough MTs in the U.S., so we have no choice but to outsource to India.

Whatta loada cr@p.
LOL! Do we have the same boss?
nm
Why get mad at me? I'm not her boss and I'm not sm
one of those middlemen you are ranting about. I'm a FORMER MTSO small biz owner who got out because it was nearly impossible to MAKE A DECENT LIVING MYSELF. MT is not the goldmine you seem to think it is. Margins are very thin and it's hard to pay what this job DESERVES.

I agree that MTs should be making a lot more than they are, but I do not see a way to make that happen in this economy. Whether you believe it or not, the bottom line is what HOSPITALS are willing to pay.
I think your boss is more correct.
I type 5 min of dictation in 7.5 to 10 min. Might take 15 min tops if it is really difficult dictation/dictator.

Ever though it could be that American MTs don't want to put up with a boss like YOU!!!
American labor is the backbone of this country. You are part of a HUGE problem!!!!
I am so upset, but not sure whether should ask boss or not...
I am on a very, very hard ESL account that the company has a hard time getting people to work on.  I have the ability to see who is assigned work and have noticed that a certain MT when they help on this account gets all the easy doctors assigned to them, but us who are stuck on this account get all the hard, nasty reports.  I do not understand why they do this, other than maybe the person does not have much experience or such, but it just does not seem right to me.  I do not know whether to say something or just let it go.  I am making a horrible line count, but this person is probably doing very well as they have all the easy dictators on this account.    Any suggestions, as I do not want to be a trouble maker, but now I am so upset over this I don't even want to work today.  Thanks. 
Once in a non-MT job my boss told me to do something that

was totally unethical and I refused.  He asked me why and I said because I don't work here anymore and left as soon as I hung up the phone.   I was a regional assistant manager, but was acting manager of my office and as they had had a complete manpower turnover before I took over,  I was basically the only one who knew what was going on.   The ex-boss was running around like a chicken with its head cut off.  I had 2 very, very big clients.  I called both my contacts and told them that I no longer worked there and that there was no one in the office capable of handling their business and told them who to call.   I was offered jobs with both companies, even offered more money than I was currently making for less work.   I took the one job and this is also where I met my DH of nearly 18 years.   I'd say I came out the winner.  


If there is any documentation as to what happened I'd copy it and send it to every account - to the medical records manager as well as the hospital/clinic administrator. 


 


Did you get your boss anything for MT Week>?nm

I agree 100%! Wonder if we had the same boss? LOL!!
nm
I used to be best friends with my boss (sm)
and let me tell you, there is always some guilt that goes along with your friend asking you to give up your weekends, time off, whatever, to work.  I loved her dearly as a friend, but I don't seek out boss/employee friend relationships any more for this very reason. 
So tell your boss instead of getting upset. nm
.
Had a boss moonlighted there
She got in trouble after she mentioned it to a tech (had a router so her son could use another computer); tech made a big deal out of reporting her, but her supe said not to worry about it.  One thing I learned from that - when in doubt, ask in advance.
I was doing some web design for an old boss - sm
but that had pretty much dried up as he has switched web hosts and is using one of their templates now for his website. I also substitute bus drive, which is obviously not from home, but a few times a month I drive and bring in anywhere from an extra $60 to $500 a month driving; averaged about $200 a month doing it in 2007. I also do some freelance copy/type setting for a local printer but that is not very often. They did offer me a job in their shop, but it was a 30 minute drive for $8/hour for 4 hours a day, not worth it. I can make more doing MT in that time here at home, and not buy gas. Would have cost me $9 a day in gas alone.
Yep and the boss's daughter

I tell you, the incompetence of that company was truly amazing!  And before anyone starts in, yes, I am working and actually DO like the company I am working for. 


I forgot another thing:  When I started, they forced me to buy a footpedal for like $150 that they claimed was necessary because only this pedal would work with their software.  I believe the owner's husband had something to do with the company that sold this footpedal.  Guess what, a footpedal I had from a different company worked with SS software, as I later found out. 


I also at one point worked for Medquist and, believe me, SoftScript was WORSE, if that is at all possible. 


The perks of being the boss.
x
Sounds like she don't like her boss.

Can you think of any reason the boss

would want you to leave instead of putting you on another account?  Or is she just a hothead who could not admit that she dialed the wrong number?  I guess I'm asking if there is any reason the company would benefit from your being gone?


I work there now and I love everything about Meridian.  I have never talked to the boss though.  I guess I shall try to avoid it. 


You sound like a dream boss!
I'd be very interested in applying for employment with your company.  Please advise how I might do that. 
Your team lead/boss

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.


What your boss charges clients isn't
your business. Your agreement is what you are paid for your services.