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Team Lead Help with Cherrypicking

Posted By: Webbie on 2009-02-19
In Reply to: Cherry Pickers do not fare well - Take-no-crap Team Lead

If you are a team lead for the Web, can you tell us who else can we tell if our STM doesn't seem to want to do anything about it when you have complained? What other option do we have?


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Too bad they got rid of Indian team leads. My US team lead is the worst.

As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets.  And, yes, an account coordinator, has definitely recently asked people to work extra but not report it.  This has been going on a long time.  Time should be recorded as time actually working not what you put on a time sheet.  That is ridiculous.  The majority of my MT's did work extra but did they get paid overtime?  No!  This is SO not right!!!   ');>
she did it while a team lead too
/
What exactly is a Team Lead?
//
team lead
You have it all figured out. How can I even respond to such brilliance. Until you understand what my job entails and how much I'm paid, might be smarter just to stay quiet. You know about 1% of what I do for Cardioscribes.
Team Lead Help
So, if you don't mind me asking, to make sure I go the proper route, when you say team lead, are you referring to our STM? I have not been with the company very long and I am not familiar with the position of a team lead. I plan to take your advice. Please email me if you would rather communicate that way. Thank you.
Response to team lead

You say that you contact everyone who is assigned to you - maybe the short circuiting is happening in HR. Someone is offered a job and then the HR person doesn't forward appropriat paperwork or email to the necessary people.


That's bull...sorry..but I'm team lead and
spread it elsewhere
Your team lead/boss

In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.


I'm an OSi team lead but can't leave
but I can leave OSi and have received 2 job offers that I'm mulling over right now. I have to make a decision by tomorrow before the jobs are snapped up by someone else. They are running out of spots for new hires.
Have you asked your team lead or ROM? sm

When I started I did a few reports, they were checked and then I was opened up to the pool within the first day.  


Um..as a team lead you are paid
hourly so of course the low amount of dictation available does not impact your bottom line. 
$14 hr for pt team lead rest production
and yes all we do is assign jobs when coordinator is off, easy money though
Apply for the new team lead job at Deventure
//
You're so silly. Your a team lead

and a front for an Indian business.  You should be ashamed of yourself.  Answer this -- their website gives a US address.  You know where the work is coming from and managed - I don't have a problem with the Indian MTs and work -- it's the false advertisement.  So, you're saying you actually condone and have no problem representing a piece of the sham? 


Also, as a TL for this company, you are not portraying yourself in a leadership position -- you should be portraying yourself as an example and mentor.  If the Indian angle doesn't put a sour note on this company, your posts and representation of them does.  Good luck in your lovely position.


Hey KS Team Lead - I really think you should stop responding. You are making yourself
and your company look ridiculous and unprofessional to the extreme! If this is indicative of how KS does business, it's no wonder they are flat.
Keystrokes lead MTs and management team are great. I am sure I
will be flamed but I really like my lead and have never had anything but positive experiences with anyone in Keystrokes.

The nay-sayers will start their bashing now I am sure.
I'd ask your team lead. She would know but I will tell you that we're already out of work toda
guess everyone wanted the bonus. I find it sad that we'll get back logged because no one wants to work a regular schedule, yet come a holiday bonus, and everyone is obviously working. It's too bad we couldnt have that bonus rate as a standard. You'd see a lot more motivated people in this business. Most of us are burned out on pounding the keyboard all day and gain so little. I guess so much for a holiday bonus when there is no work. Kind of defeats the purpose..Oh well...I'm vented for today.
It is correct information, someone accidentally sent out an email from their Indian Team lead.
x
As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
? for any lead at Keystrokes. What does a lead do?

Do they do QA, mentor, or ....? 


You can e-mail me privately if you like. 


Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
What IS cherrypicking?
And how does it differ from slight "editing" to make a sentence sound better (how did some of these MD/DO get out of med school anyway??)  But gosh, aren't we glad they did??!!
cherrypicking
IF there are cherrypickers, then they ALWAYS find a way to cheat, no matter what the system.  Maybe there isn't any cherrypicking going on at Axolotl, but that's even worse, because it means that 90% of the dictation is crap and there is no hope to ever make a decent line count. 
well at least they don't allow cherrypicking
it gets the point across..
Cherrypicking
If you have looked at the history and see that people are cancelling out of the job, especially if it is a bad dictator, I would send the job # to my supervisor and tell her it has been cancelled out of. I have seen jobs where 4 and 5 people have cancelled it and thrown it back. You are right, it isn't fair, so unless you speak up about it, it will continue to happen.
Cherrypicking
Gee, WHO WOULD'VE THOUGHT OF THAT??? Done it repeatedly, and nothing has been done, thus, the frustration. You must either be the queen cherrypicker, herself, or management. And actually I think BWAHAHAHA sounds much more first-graderish than You will get yours.
Cherrypicking
It happens to me daily, and I keep complaining, but it keeps happening. Very frustrating. It's gotten to where I can predict when the report comes up whether or not it has been dumped by someone i.e. no demographics/difficult patient name to figure out, wrong facility, audio bad, or difficult physician. I thought that was not allowed and wish someone were paying attention. It typically is ALWAYS the same 2 or 3 MTs, and I wish there were a way they could set them up so that they could not cancel out of a job and if they did, they got it back without every time. That's the only way to learn and at the same time it gets old when you're left with the crap while others move on to the more money-making reports. Arrg!
Cherrypicking
AMEN and thank you. I have been stewing too much to even respond to the candy comment. Obviously someone in management who doesn't have to deal with it on a daily basis. And you are so right about it affecting my paycheck. Otherwise, I could care less what anybody else is doing, but how dare anybody think they are above doing the miserable dictations and throwing them back for somebody else to do.
no, this would be cherrypicking....snm
but you can delete it, type it straight and get paid the VR cpl rate.
Cherrypicking on VA account?..sm
I've heard of MTs stating that they cannot do OP reports, but can anyone think of why an MT would NEVER do a C&P report on a VA account? This particular MT only types PN, H&P's, and DS. Is this the supervisor favoring this person and routing only these worktypes her way or is this person cherrypicking which reports they will type? I get several C&P's a day, and they do kill productivity as they are usually 15+ minutes of dictation to do, but I didn't think we had a choice on a VA account....
condoned cherrypicking
I thought ignoring cherry pickers was bad until my hospital actually incorporated it. I started there and was amazed at the poor quality and blanks left in easy dictations.  I was earning good - not great - money.  They changed it so that favored workers have access to the higher paying work types before everyone else.   Now some workers are making good money because management has greased the skids for them. I have dropped in salary and there is no way to return to former pay.  I guess lethargy and lack of ambition sometimes pay off. Work on befriending the scheduler rather than working on your skills. Humbug. 
Does TransTech have cherrypicking too?
x
Yes, I really agree with the cherrypicking!
But if you talk to the superviser they will asign you some of the better work to break up the harder work. 
This post has cherrypicking all over it.


Don't forget the cherrypicking
that is rampant and never addressed. We might as well ALL throw jobs back that we don't want to do because they kill our line count. Here's a news flash, especially for P.S., who is one of the biggest cherry pickers there is, anybody can see what you're doing when they click history. This is also being documented and there are reports printed every so often that shows every person who cancelled a job. You people sicken me. Do you think you are more special than the rest of us and can just throw back the junk for us to do? Well enjoy it while it lasts. If it were up to me, your days would be filled with assigned jobs by everybody you throw back. Once there is enough documentation, you will get yours.
cherrypicking/history
There is no way to look up another person's history to my knowledge. What you can do and what anybody can do when you are in a report is do Alt-G, then click the button that says history. This will show you every person who touched that job. Obviously if that information were so confidential, the big button saying history would not be there for anybody and everybody to click. I think the only people who would be disturbed that others are looking at the history are the cherrypickers.
love cherries but not cherrypicking
routing the best jobs to your buddies
If QA types they have nothing to gain by cherrypicking
This is true for any company. I used to type as well as do QA. I never skipped -bad- jobs because they would end up in QA anyway because the other MTs couldn't do them. Believe me, QA does not love a bunch of reports in QA because it clogs up the system. So I did them no matter how hard they were. I have never worked for Transtech but speaking from experience I can't imagine why a QA at any company would cherrypick jobs only to be stuck with them later in QA.
If the work is not assigned to you, then someone is cherrypicking...nm
xx
Cherrypicking is when you work from a pool of jobs and being able to reject the worst jobs to those
,
Are you a lead or IC? Only getting 8 here!


you are a lead?
I can't believe that.
TO KS MT and KS LEAD - sm
I am not a basher, but I just wonder that EVERYTIME a thread about Keystrokes is started, one or both of you come on here and JUMP down the throat of ANY poster, calling them bashers. What do you call your attitudes and responses? Surely, if Keystrokes is the wonderful company you say it is, it shouldn't need to be defended the way you both do it (which sounds suspiciously like management talking), and would stand on their reputation? I have to say, I don't work there, never have, so don't accuse me of lying or not cutting it, but both your attitudes leave a bad taste about how things really are behind the scenes. You seem to be doing more harm than good for Keystrokes by the tone of your posts. Makes an outsider wonder what you both are protesting so much about?
I am a KS lead
I do not assign the work on my account. The facility routes the work to us. Cannot speak for other accounts that I do not work on. However, as has been said before, I find Keystrokes to be honest and pro-transcriptionists.
Then don't become lead
and you will continue to love it. Leads are the ones who are verbally abused by management at the whim of whatever account they are over.
I don't know but seems she was a lead in name only nm
 
Maybe it's your lead. sm
Email me, I will help. I have a great relationship with Becky and Karyn and sometimes they don't know if they leads don't tell them. I am a lead, and busy as can be on my accounts, so I could use you if no other accounts. I also know that there are always new accounts, three in my area alone in the last 2 weeks with 4 more going live in April. I will try to help.
KS Lead
Thank you for your response. Do you know anything about the ExText platform? Is it easy to use, fast in performing various functions, with few technical problems? I've seen pro and con on ExText and only know that it uses a different pedal. Do not know how it compares to other platforms.
KS Lead
Sorry - just to clarify, did you mean ExText was compatible with Shorthand, or only the ones you mentioned for radiology?