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Serving Over 20,000 US Medical Transcriptionists

That's because they know what a garbage account it is!

Posted By: Typin Fool on 2008-06-05
In Reply to: Answer - Put the whole team on 100% QA......

It's always amazing to me what MTs will put up with.  Don't let them bully you!  I would refuse to work on this account too. 


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garbage NO MORE

Sorry I offended you percy I was only having a little punctuation fun. I did not take into account the hypersensitivity of those with low self image.  On your second point, I agree people need to see a variety of opinions about the companies - no individual's opinion is worth more than another's.


 


No they don't. Cut the garbage.
xx
actually, it was my ER doc who said VR was garbage...
to tell you the truth and he said he hated the system, hated using it, hated the results and all the errors even though it had been edited by professional MTs.
You did say "because I was new Garbage"
That was not very complimentary to yourself but I think we get the gist. You are not the first person to complain about this company so we heard you loud and clear. You post did make me laugh and that's good too..
Nothing has changed, same old garbage
day in and day out. Just no raises.
U kiddin?? When U get the same garbage over and over, you just KNOW that
s
So now we have to put up with this foreign garbage.... sm
undercutting us and taking our work with such poor grammar? You've got to be kidding. This is ridiculous.

If you click on that job listing, at the bottom of the page is a moderator link. Click on that and it will bring up all the moderators e-mails. Let's all e-mail them with thumbs down and get these messages removed.

Red angry smiley face to these moderators and definite thumbs down.
VR is garbage, for the most part.
is that it's that whole 'guys and gagets' thing. Most big companies, hospitals are run by guys, and guys just love their toys!

Look at the cars they buy. The computers. The cameras and camcorders. The more bells and whistles, the better. Never mind if they'll never use them, or if they don't work so well. They just WANT 'em.

I think a lot of the big-wigs still buy into the notion that 'Whoever dies with the most toys - wins.'
The MQ VR is garbage. I've been doing it for 2 yrs
and it's never gotten any better. Why 2 years? Because it pays about what my other part-time job pays, and I know the accounts, so just keep along. However, I make 60% of what I made as a straight MT because the speed isn't any faster than straight MT. Their software STINKS.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect?  The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc.  Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right?  We are told to type what we hear.  When we hear garbage, we have to type garbage.  Apparently the hospital thinks the docs are flawless.  I want to give good patient care and provide accurate reports, but I can only do so much.
I think not - If anybody believes the garbage you put on here, I would not want to work with them an
nm
I agree! And only a garbage company......sm
would pay QA less than what they are worth. Unfortunately there are quite a few of those! But there are still some good ones out there (although few) that really do care about quality are willing to pay more than secretary wages.
some accounts are okay and others are pure garbage!
Some of the accounts will sink your line count fast. I think their clinic work is maybe worse than the acute care for that, but some of the acute care is really bad with horrible dictators.
Edit the contract or THIS IS GARBAGE
I signed one of those stupid things once and when it came time to quit, I had a nice new job that I wanted to start right away, not in 30 days, so I asked the OLD company and they agreed to let me off the hook, although they were not nice about it.  Ask if you can just x that part out on the contract.  Why is it that the contracts are ALL one sided, nothing good in it for the MT?  yOU CAN be canned in a moment's notice, but you are supposed to give 30 days.  What crap.
VR produces garbage, and it's too easy
to miss something, not to mention if you need to triple your number of lines to make the same amount of pay as straight transcription, that means MTs are going to have to rush them through. It's not a good situation any way you look at it.
Cleaning up garbage is job security? nm
nm
Amen to maybe they are sick of the offshore garbage.
nm
With all due respect and just out of curiosity, why settle for this garbage pay? Go elsewhere..sm
preferably with a company who appreciates an experienced and quality MT. As long as they have enough U.S. MT's to work for these wages, our pay scale will continue to decline.
This industry is insane... they treat you like garbage and ...
you get no respect... here is the deal... many women want to work from home to be there for the kids... the MTSOs know this and push what anyone will put up with to the limits. It ain't worth it.

This thing about working 40 hours for benefits is garbage.
So if I do my usual 20,000 lines a pay period but only work 30 hours, I lose my benefits, but a newbie who takes 40 hours to do 12,000 lines gets benefits? This is insane. I've enjoyed working for MedQuist, but between this lousy new platform and stinking corporate rules, I've had it. My notice goes in next week, and I'm going back to school this quarter to become a P.A.

Same thing happened to me last year. Got garbage. Left after 6 wks. Those w/
s
I think it's that services only get the overflow & the garbage anymore. All the good stuff is kep
s
You're blessed to get dictation you can hear clearly. I'm finding only garbage being offered l
a
Can you say where you work if you get assigned docs/accts.? I'm tired of this pool garbage/left
s
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm

OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT.  They may get 1 port taken care of on one account and then it happens on another.  When they first started transferring accounts to BT it was ALL the ports on some accounts.  It has been a nightmare for MONTHS with this platform.  Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?