The only difference is we are at home and doc is hunted down by the hospital/client's staff
Posted By: Home bound on 2009-05-06
In Reply to: TRANSCRIPTION TRENDS - grapenut
after we or our QA submit it with a blank.
It is a phone call away at times. This is not as anonymous as ADHI would like. Doctors these days need assistance by qualified MTs as it appears to me there are many with ADD. That is time consuming when dictating. And errors are deadly.
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- TRANSCRIPTION TRENDS - grapenut
- The only difference is we are at home and doc is hunted down by the hospital/client's staff - Home bound
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I work right for the client.......not the MTSO. I am an IC for a hospital. nm
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Hospital at home now.
Please forgive me but I really need to vent. I think I am at my lowest now. I have worked in local Hospital Radiology dept. for 10 years and was told I must work at home, or no job. I must provide high speed internet and pay for it, I provide space in my home and desk and chair, must show proof that my homeowner's policy will cover their computer equipment, and must show picture of area in my home showing a door for HIPAA compliance, they say. I get 9 cents per line, only what I type, one line each for headers and footers. They won't tell me how they determine a line, they won't say if macros and normals are included. I went to personnel and they say my department head determines what and how she pays and they won't interfere. I have a one year old mortgage so can't say no, and my pay is down to 8-9 dollars an hour, and that is before I deduct what I have to pay to work at home. When I told my supervisor that the new program they put in is not Transcriptionist friendly, she said, no it's not, it is mainly designed for Voice Recognition. I can't check my lines, they give me a paper with total lines for the last two weeks on it with my paycheck. I feel abandoned and abused. I called local labor board and they said if I was getting minimum wage and overtime pay as required by law, then I should be thankful I have a job!
I am about to default on my mortgage, and have three kids to worry about too. Can it get any worse than this?
hospital vs at home
i would love to work at a hospital again. i've been working from home for not quite 2 years now, and the ONLY advantages for me are the hours that i work and being able to be close by in case of a family emergency. and of course, the price of gas.
other than that, i now understand why all the people i know who tried working from home went back to their in office jobs. the pay was so much better, you have contact with people who will answer your questions, most of the time you know your dictators, or at least have the same few, and if you have questions you can actually walk up to them or call them and ask them. at home jobs just leave you clueless and payless, basically. thats just my experience obviously. lots of folks love working from home.
Hospital versus At Home
The hospital I work for has finally said I could work at home. I am wondering if there are experienced people that can tell me the cons of working at home. I am looking forward to it but need to know if I need certain things and what kind of books to buy.
I work at home as IC for hospital...
Stay put. After 10 years of working at home for this hospital with no raise, I decided to venture out and try other MTSOs. Good thing I kept my hospital job. I usually do 200-250 lines an hour with the hospital but other MTSOs I was down to 120-150. Mostly it is the different dictators and I can't stand leaving blanks so I would listen over and over to try to get them. Then the styles of what this one wants and what that one wants also differs tremendously. Stay where you are and maybe talk to the hospital about possibly doing at least some days at home.
At-home hospital jobs
Does anyone know of any hospitals that let you work remotely as a full-time employee with benefits? Thanks!!
At-home hospital jobs
I have 12+ years of experience in most medical fields. I am in the Fort Collins area.
I work for a hospital at home also. sm
Fortunately, our hospital has the team approach. I am an IC for the hospital and my workload is the same as if I was an in-house employee. I see the entire work queue just as they do and we work first in-first out and abide by TAT. Not all facilities treat you like a second-rate citizen. There are wonderful people and well run hospitals out there to work for at home. You just need to seek them out.
I work as a hospital employee at home
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I'm moving to Hawaii!!! Here in PA our hospital sent the MTs home but
they must do 100 minutes a shift. They also have to go to meetings once a month at the hospital which they do not get paid for, then have to go home and make up that time. Pay isn't that great either.
Is there really any way I can go wrong to accept at-home hospital job?SM
My national seems to be losing ground as we have had DD taken away effective August 1 and already had had our 401k discontinued about 2 years ago. I had said I would stay with the national until I actually did not have a job anymore. However, there is an at-home hospital job open fairly nearly to where I live. I'm making pretty good money with the national (although not nearly as much as about 3 years ago for various reasons), and so I'm wondering if it is pretty much always a good thing to go with a hospital job working at home if possible. I know they provide all equipment but I'm not sure abut the line rate. Minimum production is I think 1275 lines per day. Not sure about incentive (I know this will be a big factor here, as well as line rate) but all overtime is approved and has been for several years. I talked with the transcription manager earlier when the position first came open but we didn't talk specifics about pay. I also am pretty sure I could get a job with a national any time also - I have 29 years of experience and am a CMT. Any comments?
I went and got my own hospital account, at home, IC status. nm
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Anybody work at home for a Louisville area hospital?
Would you mind saying who and what it is like?
THE absolute best job for me was at home hospital empolyee, production. sm
If they only knew the money they would be saving cutting out the MTSOs and hiring direct with, like you said, one or two in house to supervise.
I predict (okay, I'm praying, or meditating, or universing, or using the Secret for) the day to come through some major MTSO/OFFSHORE FUMBLE that will cause this evolution in our favor.
Oh, antie Em...health insurance again!
My last hospital did offer home-based employee positions. sm
They paid the employee positions by the hour with incentive and IC positions by the dictated minute.
It still was not as lucrative for me as my national position.
What works for one, however, may not work for others.
It is all about personal needs and opinions! Bully for you!!! :)
I was paid by the hour to work from home for a large hospital. nm
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I have a friend working in a hospital and she is looking for a company from home as an employee.
Would anyone care to recommend a good company?
You all have a point. I forget how this at-home thing works. I used to work in-house at a hospital.
and... we got paid extra for working holidays and even weekends and evenings. I am new to this at-home thing and it's pretty disappointing. I think I'm back to the hospital..
The staff and the attitudes of the staff. Very helpful, cheerful. (sm)
They seem to work extremely hard to balance everything out, enough work, enough MTs and always making sure they let the MTs know they are a valuable asset to the company. That means a lot. Not to mention the bennies are pretty good, too.
Like I said - it depends who you work for. I work for a hospital at home - not a company. nm
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In the early days, MedQuist said working at home was a benefit, therefore at-home sm
employees did not receive as many benefits as those working in-house. As I believe, it was something like at-home employees got 3 days off a year versus 10 days for the in-office employees -- WHAT?!!! I told them it made no sense to me, since by working at home I was saving them money -- no need to provide office space, equipment, references, utilities, etc. -- yet I get shafted. I was only part-time when they took over the previous company with their great policies, and I told them to kiss where I can't.
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
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Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
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Pay is only so so, but the staff was very
rude, software was okay, they did pay ontime. Only thing was, when you ask how you are doing, they will say great and then let you go with no word as to why. Very awful company!!
I am NOT staff. I am an MT. nm
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First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
Pay was okay, staff was extremely
rude, they will fire you for anything and you cannot trust them at all!! Worst company out there IMO
the staff there is very nice and
very understanding. you should not hesitate to communicate with them while you are unable to keep your schedule and tell them why. don't wait until after the fact because they have no clue what is going on. you have a wonderful way to communicate with Future Net
Amdin Staff and MTs are not the same
And even though you surely went through a very hard time with your family and my heart goes out to you. You were not one of DeVille's managers. You were a new employee typing from home. I am sure his relationship with his managers and his MTs are on two different levels.
I like TT because the staff is nice, sm
they leave you alone to get your work done and are supportive and understanding.
I think the non-MT staff puts in a lot of
hours to get new accounts up and running, training new people, and ironing out the details.
I think start-up time is probably triple the work for them, so yeah, I think they should get paid for all the prep work they do so that the work can actually be transcribed.
Office Staff TT
I think they are more aware than ever with the new accts. that more office and management staff is needed. Lately they've promoted a couple from within the company to act as lead transcriptionists to take some of the burden off of the acct. manager and others in the supervisory position to give them more time to answer other questions. There is Eyvonne, who I think is the actual supervisor and Diana, Donna, Nancy and another one I do not know the name of that are doing jobs that once only one person was doing. I think it's super they did this. It helps out a lot having someone always there to ask questions if you need an answer. Eyvonne is always responsive and Donna and Diana are simply fabulous. They are so kind and try to answer your questions quick. The other night I had a question and emailed the lead MT address and even though Donna did not know the answer, her answer was I don't know but I'll find out for you and she DID. How many times do you hear of someone saying that and really doing it? Not often. They needed to do this a long time ago. I've only been with TT for almost a year but I really like it here and they seem to really be conscious that we are what makes this company work. Agree with you too, I love all the work recently.
Can QA staff at precyse use their own PC
or are QA folks required to use Precyse's PC? Again, this is related to QA only...not MTs.
You are kidding - right? At 2 cpl he treats his staff well!!! nm
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The staff is so rude that they got banned
from this site for being extremely rude to an ex employee
yes, about five yr ago, not a good exp, very rude staff...nm
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While it is true that the management and staff
are nice, it is also true that there have been some problems with the work flow.
Since my last QA score was 99.69%, that's a non-issue. Hopefully, things will stabilize in time, although overhiring might be a factor.
RIGHT OR WRONG, if I like a supervisor or the staff
Personality of the person I am dealing with means a lot to me. I think it keeps me longer in a job that is not right and if the people are jerks but the work is good, I just can't stay in the job. PERSONALITY IS SO MUCH IN LIFE......MTSO managers, heads up, stop with the phony baloney niceness and be a real human and for the ones who are snippy and have a superior attitude..... you just lost some good workers for your bosses.
LOL! And I bet your *wonder* QA staff are dying to get off your team!
Funny, I was a QA manager too, and you probably took the crappy job I got rid of. LOLOLOL! I'm on a high horse? ha. That's funny...!
Does your QA staff do 500 lines plus an hour? Ask your
attorney what the law is to paying less than minimum wage. Just curious as to what he has to say
message for Keystroke staff
How long did it take from the time you sent in your resume, answered all questions, and took the test to be notified if you were accepted (or not)?
Yes, staff coming and going and no info given to the MTs (sm)
about who does what, etc. Right now I have no idea who my supervisor is, as far as I can tell there isn't one. My MO at present is to keep as low a profile as possible! All of the staff that cared about having communication with the MTs seem to be long gone.
I worked for them also and the greatest office staff. .. nm
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I work for them and find their QA staff to be quite helpful.
They are some of the most knowledgeable that I have run across but would never call them rude. They are very nice.
It was stated the leak came from office staff.
There was also the issue of an MT getting a QA file that wasn't hers, the lended more fuel to the fire. I know a few more things that I can't say without pointing the finger at myself that also has me concerned.
I guess until someone gets up the nerve to ask the MTSO we'll never know.
I know the entire staff there and they are all wonderful. If what you say happened sm
there is more to the story. I know you don't just get locked out of work for a medical emergency. The person in charge there would not do that. She is one of the nicest people around so it is my guess there is another side to the story.
To anyone thinking about working for TH, they are a wonderful company. If you want a fair company that has a good QA staff and nice supervisors, pays on time with their direct deposit, has good benefits, you certainly could not go wrong trying them.
Jennifer, you are not alone. I worked as a staff employee when they
were Healthscribe, and I can tell you this - and I will swear to it in a court of law and on a Bible - and can show the proof should it ever come to that - they alter the lines. So say for instance, you get a 14 minute H&P and it comes out to let's say three pages. Whereas, a normal line count might be - just for the sake of argument let's say 100 lines to make it easy - Healthscribe/Spheris would credit the Transcriptionist about 90 lines. If a transcriptionist sent a report to QA, after so many reports, QA would start to dock lines from the transcriptionist.
The accounts were very, very difficult. I worked in the relations aspect of the company, if the client had any complaints or problems, I dealt with them. The accounts were basically the hospitals that no one even wanted to work in - inner city hospitals with lots of foreigners dictating.
I had to deal with the offshoring accounts and transcriptionists in the US that had to retype or edit - however you wish to put it - very very frustrating - won't even delve into it.
Jennifer, I realize that you are new in this field, but there has got to be a better place for you to learn and get your feet wet. Have you tried your local hospital or clinic in your area? Try a small company instead of a national. Smaller companies might have more of a mentoring side to their company, nicer accounts, easier to deal with. I hope this helps. Good luck
When I applied in August, he said they use only in-house staff. nm
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I think they need to disclose on their website that they have a 100% Indian MT staff. sm
Don't you? I don't think they should false advertise to make people think they are this all-American company. Pure crap.
eScription maintains staff of their own to help customers..
They support go lives, backlog, etc. - they are employees of eSCription, not of a service, you would probably have work many accounts, but it's an option
My MTSO only gives bonus to office staff. MTs do
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