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There are bad posts about every company...

Posted By: AlishaGail SM on 2006-07-16
In Reply to: Is the OSi I saw down further under the poll for the worst companies - Now I'm worried!

And for most companies, there are also good posts. 


There are a couple bad things to really listen to--late/no pay is one of them.  However, most have an opinion based on personal preferences.  Some people don't like OSi (or Spheris, or Medquist, or fill-in-the-blank), and some people do.  It's all based on a personal preference, and that's why many people say again and again that every company is good for some, bad for some.  No one company is going to be perfect for everyone.  The most balanced views acknowledge the good and bad of a company.


I currently work for OSi and have for almost 2 years.  I loved working for them as an MT and hated working as QA.  I am back to part-time MT, and while I'm generally happy and still would and do recommend them to MTs, there are some things I don't like.  Just as I assume there will be some things I will not like about the company I go to next.  But as far as OSi goes, they ALWAYS pay on time, the account coordinators are great, and most of the management are nice and try their best to be accommodating. 


The honest truth is that I would not recommend arguing with the QA department, or at least to pick your battles carefully.  However, mostly the QA dept leaves you alone unless you fail a review.  Just don't ever work for QA there... lol  The QA dept is seriously the only bad thing I would say about OSi.  And they're mostly good people, just very inept at QA sometimes. 


So all in all, I say OSi is a good place to work.  Despite my personal distaste for the QA dept, they are not terrible and do not really affect your day-to-day work.  I recommend them with all honesty and I think that MOST MTs would find them a good place to work.


They have great accounts, some very good line-makers.  I seldom run out of work, but cannot say that I never run out.  But when I do, I have the choice of going to a secondary account.  I really do like all of the accounts and the sound quality is never a problem (at least for me--and obviously there are times that docs dictate on cell phones that sound as though they are on a motorcycle, going 100 mph).  But the overall sound quality is great, and ExText is my favorite platform thus far. Again, the account coordinators are very good, very friendly, and very easy to talk with.


Lisha




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There are also POSITIVE posts about this company!
The owners are not mean.  They are very friendly and caring. The company has a load of work.  They are having pay problems right now, but are working to solve the problem.  They are upfront and honest. One must remember that a poor attitude can affect any nice person.  This "viper pit" of a board is certainly proof of that.
Just because someone posts positives about a company....sm

doesn't mean they're in management, and you're presuming that someone who posts a positive is a manager is pretty ludicrious.  There are plenty of MTs out there happy with their employer... even some folks happy with MQ even with all of the legal problems that company has ongoing.


Unless someone makes a statement about someone in particular at a company that is completely false then there would be no reason for anyone to request a trace to find out who a poster is.  For example, on most internet boards anywhere you can say something like "XYZ company stinks" and be OK, but if you said something like "XYZ's payroll department paid me only a fraction of my earnings and failed to correct the problem" without proof to support your statement then you could be potentially held liable for posting false information.   If you did have proof of in this instance a payroll problem and proof of where it was attempted to be resolved then you'd be safe. 


Why is it that when anyone has anything good to say about a company, there are always the posts sm

turn the whole thread ugly.  Then the posts are all removed, and the company looks bad because the good was removed with the bad.  Yes, Keystrokes pays to have an ad on this forum but it is just an advertisement like the ones we have on other medical sites, in magazines, at trade shows and in other publications. 


I am going to set the record straight for those who are intersted.  If you are not, ignore the post. 


Keystrokes has grown from 5 to over 200 transcriptionists, from $50,000 in revenue to over $5 million dollars in revenue in 8 years, with the majority of the increase in the past 3 years.  This is public knowledge, available on the website, Inc Magazine site, Aspatore books, etc. so there is no reason to delete this. 


We have 100% account retention.  We recently declined meeting the price of an offshore company when a few of our radiology accounts went to voice recognition in the same health system.  We chose not to do voice recognition with them by not meeting an outragiously low price.  We do not outsource and stand firm on that regardless of what other do.


Keystrokes has been changing over the past three years, not disputed, but the changes benefit the MTs more than anyone.  Our rates are higher than many (not all) companies, our schedules have some flexibility, our managers are all MTs. 


We have caught a lot of grief on this board for various reasons, and a lot of it seems to be from the same few people.  Or from those who talk nonsense.  I truly hope that people reading these negative posts see sour grapes when they read them and understand.  Yes, there are some bitter people out there but they are ones that either did not make it through the initial period, have poor quality, have zero reliability, have made gross patient care errors or have breached HIPAA regulations.  Yes, there has been a turnover, but we have a great team in place and those who work at Keystrokes like/love working there.


We have heard that only a very small percentage of transcriptionists actually visit the MT websites for anything other than the job openings.  A big reason is the pettiness and ugliness that the posts seem to bring out.  Another is time.  A lot of MTs work on computers all day long and want to spend off work time off their computer. 


If you have questions about Keystrokes, go to the company for answers. 


I defend the company that I work for but have made a promise to myself to stop visiting here and two other sites because they really just take up time that should be spent on other things.  I hate that the bashers will still be bashers and that no one can defend a company (any company) without being attacked.  So the bashers are the only ones that post.  I wish you all the best and rest assured, Keystrokes will continue to grow as a national presence, and will continue to attract customers and MTs and will continue to make both very happy.


I have. The company I work for now posts when
they have openings, but I was hired before they started posting.  I'm going on 6 years now with this company.   I have also received 2 other offers from smaller companies that don't post. 
No company is able to remove posts. (SM)
Only the Administrator and moderators, such as myself, have the ability to do so.

Please take up your questions with the Administrator.

Goldbird

Not many posts cause small company

You didn't say if you interviewed for acute care or clinic.  There is not much chatter on this board because Axolotl is a small company.  About 20 to 25 acute care and 20 to 25 clinic MTs. 


Your questions:


Platform: can be slow depending on your accounts


Incentives: none to speak of besides overtime


Benefits: comparable to good.  Depends on what you need


Communication:  Average


Flexibility:  If you comit to working 7 am to 3 pm you better be there are 7 am.  If you don't call in they might call you to find out where you are because they are so small and need everyone to be there when they say because of turn around time.   No timeclock to speak of so you can work as long as you want to get in your 1200 lines per day if there is work.  When there is no work you have to leave after your shift even if you have not gotten your minimum lines in. 


ESL:  If you are acute care you could get stuck on a couple of really nasty ESL accounts where you can go for several days getting mostly ESL and not enough others to average out the lines.  So if you are not real strong and love to do ESL getting lines in may be a problem during an 8 hour shift even after several months. 


Like any company everyone's experience is different.  What is great for one may be a disaster for another.  I have been with them less than 9 months and there seem to have been quite a few MTs whose names seem to suddenly disappear so it seems like Axolotl may not have been a good fit for those MTs.   


If you have other specific questions, you can E-Mail me. 


Good luck in whatever you decide. 


 


When someone posts positive about a company it has to be a recruiter. sm
x
I think the less posts about a company, the better. It's the bad companies that get all the pres
:}
No MQ posts allowed on Company board. (NM)
x
I agree with the posts below, I think it is a good company. SM
You do receive good training on the computer. The whole week of training is on the computer. You will start IMMEDIATELY on production with your account. That is my only complaint.
always so vague. What is it about this company that causes so many posts, good and bad? nm
nm
hiGoldberg - can a company delete posts here?
nm
deleted posts for company referrals?!?
If this is really happening, then I am stoked! Someone really needs to respond to this query ASAP.
WHAT?? It is the bank, not the company that decides how it posts. sm
I have been there for 3 years and we have always been paid that way. Many, many times it is posted on the Friday before but we know to count on it the next business day.

My bank is open Monday. Maybe yours is too.
Every week a different company has bad posts. The funny thing is that sm

it just goes round and round.  How about doing something about it rather than arguing back and forth.  I think we all can agree that there are good companies and bad companies but that for the most part they are all pretty similar.  Slipping through the cracks?  It happens.  Be the squeaky wheel and call the company.  Obviously they need people if they hire.  Perhaps your resume was stuck to another or your message not written down correctly.  Perhaps you misunderstood something and need to clarify it. Perhaps they misunderstood something and need to clarify it.  If you have chosen to work for a company and did your research, then you have to decide after a month or so if it is the right company for you or not.  Transcription is a very small world and these service owners talk amongst themselves.  They work on making transcription better not how to burn and tick off the next applicant.


Be realistic.  These companies all have good and bad points.  The really bad ones are obvious with the paychecks that do not arrive for months and those that continuously bounce checks and those that rip off their employees with fraudulent line counts.  But the ones that are constantly attacked on here are the ones that have been around for awhile and will continue with or without you.  MQ, Spheris, MDI, Transcend, Transolutions, Keystrokes, Heartland, TransHealth, OSI, Precyse and Cymed are going to continue to hire and fire and have happy MTs and MTs that do not like working for them.  The truly bad ones like XXXX and SS, to name a few, the ones that only have horrible posts are the ones that will fade away. 


You judge an entire company by the posts of 2 or 3 out of 500+ employees?
That amazes me with MQ too. A few people post but the what they write it taken as gospel.

Keystrokes is very well run; it is sad that someone can make a blanket statement about something they know nothing about.
Judging from previous posts they are a horrible company.
THey offshore big time.  If you'll search the archives you'll find lots on them. 
Search on the company board. Lots of posts.
x
many recent negative posts on Company Board
nm
I do not know anything about the company, but did read posts that they paid late. sm

The pay was decent, though, at 10 cpl, but it was 3rd shift every weekend, and I decided to pass just in case I ever decide to get a life. 


Sounds like you had a bad experience -- sorry for that.  Hope wherever you are at now is better. 


And that is the problem with administration deleting negative posts about a company.
nm
I removed the posts after speaking directly to the owner of the company. If
you have questions or concerns you need to take it up with her.  There is one specific person causing most of this grief.  I have CHOSEN to remove the posts, I was not forced to. 
Search company board. Lots of posts recently, all
bad. Each and every one.
many recent negative posts of Amphion on Company Board
nm
I didn't take the posts as trashing the company, just people venting about no work. sm
I used to work for TT, and yes, they are wonderful people -- very caring and supportive -- but in order to get my lines in, I had to be VERY flexible, working on my days off, during times I wasn't scheduled, etc., and it gets old pretty quickly.  I personally didn't care for the e-mails calling me sweetie or telling me you rock, but that's just me.  I just want to be paid well and have plentiful work.  I do not know if they just overhire or what happens, but I finally left because I couldn't stand the feast or famine work flow there.
MedQuisters, topics from the Company board are being moved to the MedQuist board. MQ posts on

the first page of the Company board will be removed to open up space for other companies to post.  Enjoy the new Medquist board set up for you.


Thank you,


Administrator


Posts from April said everyone gets 8.5 cpl/newbie or experienced. Recent posts said
s
A few posts about them about 3/4 of the way down this page between the DSG & Diskriter posts. nm
s
There have been several posts about the WI
one about MTs not getting paid.  That would be all I needed to know. 
Just because someone posts...sm

something positive about a company it doesn't mean they're in management.  Think about it this way - if people were really as unhappy as they claim on these boards with any company they're working for then they'd be out getting another job - because whining here isn't going to change a thing.  Remember that one person's opinion doesn't represent everyone that works at any place - regardless of the industry.   The only way people effectively complain is by talking to management along with ideas to solve whatever problems they're complaining about.  That's true anywhere - regardless of whether you work at the local grocery store, bank, this industry or any type of job. 


There are plenty of people at Transcend who have been on the new platform for several months now and they love it.  Instead of basiclly calling them liars or presuming they're in management why not get on the internal forum and ask them about their experiences in learning the new system.  The same would be true at any company. 


Do you believe everything in these posts?!
People can write ANYTHING on here. There are some really hateful MTs who just want to cause problems and make others miserable.

I wouldn't take anything on this board for gospel truth, period! It's fun reading and sometimes can make you think about something but I would NEVER use it as reference or as a guide for my thinking about MQ or any other company! Please don't be upset by posts by God-only-knows-who with who-knows truth to them!
see the other posts
where it is explained. Pt in a nutshell is anything under 39 scheduled hours. Now you have to decide, do i committ to 8, 16 or 24 hour weekschedule?? Floating around when you want to is no more. But it doesn't say what to do ifyou sign up for 16 and want to do 20. You have to ask them that. It does specify that OT is more than 40 hours a week.
oh. ok. thanx. someone else posts as you
on MQ board and posts as if they work for them too, blasting everyone. just curious. thanx.
I can't believe the posts below,
the poster is just venting.  A good stress relief.  Why so irritable with each other.
There are still posts
If you archive there are still posts about them on here so I am not sure about what you meant by that. I do think they discourage from posting on boards but if it is anonymous no way they would know who did it. They want you to take things up with them directly but getting communication from them sometimes is like pulling teeth.
This is regarding those posts below....
I don't see what all the fuss is about, I heard back from them today and I'm all set to go!  There was about a two period where I didn't hear from them either and it turned out that they were moving from one office to another.  I say just be patient and persistent.
Not JLG but there were some posts further down or
now maybe on second page regarding their platform. You might want to either scroll down or go over to the second page
posts
I always look through this board's posts when I am looking for a position. I have mostly found it to be helpful. There are a few occasions when I have read posts by an angry poster to let others know about their experience and I think that is very, very important, but would like the anger and rant left out. I have noticed that more positives and defending comments appear to be from from recruiters and others in management than from MTs.
That much??!!?? LOL! See below posts.
x
Where did the QT posts go?
It is funny that a company that has nothing to hide is removing posts.  Why are these being removed?
I have been following your posts and...
i think you made a wise decision.  you can email if you want. 
where did those posts go
I came out to review the old posts on TT line count and they were all gone.   What happened to them?
see posts below
nm
There have been several posts about them
the last month - all bad.   They are an Indian run company.  I don't remember the other details, but there was not one good comment about them. 
Why do all of the OSI posts
Other company posts are not removed. What, are people not allowed to know what OSI's record is? This is simply not fair to people in need of a job and fall for the OSi promise only to be taken by them. Please explain to everyone the reason for the post removal. Thank you.
and i e/m'd them already re the posts.
x
old posts
I know how to do a search, but my question is WHY???? Why do you feel it was pertinent to my question, which you did not answer. I was asking about an ongoing monthly charge and not a deposit.
There were posts saying
management was not liking the yahoo group too much although someone said management was posting.    Maybe it's locked. 
And I keep seeing posts about how they pay
so well - Ha.  Their accounts are horrible and at 7 cpl you'll starve or go crazy. 
Sorry, I'm still not sure which posts they are. sm
If none of those conditions were present, then perhaps it was just a server error.

If that is the case, there's not much we can do about it, so please do post them again.
Does anybody who posts on here ever have

a company they would just like to stay with for the long-term? This is a question which has been bugging me lately about these company and main board forums.


I personally worked for a hospital for many years, which downsized. Went through 2 years working for a service which fooled with my line count and benefits, and when I left there last year, I had a hard very year with services in one way or another not keeping promises.  Now I have finally found a position where I can say I plan to just stay put.  No it is not perfect. Yes, the work runs low.  But there has to come a time to put that resume to rest.


Is there anybody else out there who is deciding to do the same? I am not looking for pollyanna answers. Just another line of questioning on this board got me to thinking.


We are always complaining about how bad the pay is, how things are outsourced, how things are not the way they used to be in this business. I agree with all those things.  But I say I still have a job where as many are jobless in our country today.  I say I still have the ability to pay my bills. No we don't eat out anymore.  But with this job I don't pay for daycare, I can participate in school field trips, and I can take a nap now and then without any penalty to my career. I also don't worry about gas prices.


Post negative comments here if you wish.  Put in good ones. I just want to see if I am the only one on this board in the last 6 months at least who has finally decided to count blessings and keep my job and quit looking!