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Serving Over 20,000 US Medical Transcriptionists

There software platform is a nightmare.

Posted By: NM on 2008-08-10
In Reply to: Advanced Transcription - C




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To which software platform are you referring? sm
Most accounts are now on a proprietary platform.  No glitches that I've experienced.
An ad from Dec. for them said you need a second line. They may have more than 1 platform/software,
s
Need info on WinScribe platform software
Does anyone use the WinScribe platform software for any company and if so, is it any good, etc.? amj
yes, software/platform slow and clunky...nm
x
Maybe it was just directed to the people on specific accounts or a specific software platform. nm
nm
It's a nightmare!!!
nm
A QA nightmare - has anyone else

I started with a company recently.  I had to invest to upgrade my word to 2003.  They have account specifics that are so all over the place that each QA person interprets differently.  I have one QA who seems to have it out for me.  I'm getting reports back with changes and corrections that I know I couldn't possibly have done.  I even wonder if they have me mixed up with someone else.  I think I like the company overall but I don't know whether I should just hang up my keyboard and move on or what.  Has anyone had a QA nightmare that they survived?


OMG! A nightmare again?
OMG! This is not a new situation at Axolotl? The regular Ax posters below have always given nothing but rave reviews on Axolotl, but now act as if this is an old problem, having no work. Is it a new thing or an old thing? I am hanging on by my nails and losing money daily. Not to belittle the OP losing $200 a paycheck, I have lost far more and am near panic state. If misery loves company, this must be happening to many of us. What is happening? I had never heard 1 word ever about low work here, so this is a shock to me. Is this not as temporary as I had been led to believe? I don’t have much time to play around, as my finances are near flat lined after months of this.
Yes, it's been a nightmare.
TY for your concern. Several of us haven't been paid our 2nd checks due. One hasn't been paid AT ALL. Stay away from TransMedical, Inc.
Spheris = Nightmare
Spheris is a nightmare and would not recommend them to ANYBODY...
Spheris ESL nightmare
I lasted 3 weeks at Spheris.  They put me on a level 9 account, which is non-stop ESL's, never the same ones twice, all doing consults and cardiology.  I just got slaughtered, couldn't get any traction and make any lines.  Sometimes a 15 minute dictation yielded only about 35-40 lines.  Then I found out Spheris is outsourcing to India BIG TIME.  I got out before I went bonkers.
Demographics a nightmare!
She seemed nice, pay was on time, but the time put into searching for patient demographics was ridiculous.  If they ever changed that, wouldn't be too bad.
Nightmare 2 years
You know, I'm one who calls things like I see them, probably gets me in trouble most days but when a person is loyal to a company for over 2 years despite health problems of their child continuing to work regardless only to be fired due to what I consider poor QA practices and constant changing of the rules.......well, I'm just grumbling at this point. The bottom line. Avoid TTS out of NH like the plague. javascript:editor_insertHTML('text','');
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This board became a nightmare
under the previous administration.
Would be my worst nightmare also. NM
I can't imagine why anyone would apply for a job like that.
WARNING - etranz is a nightmare

Once again, another payroll check from etranz returned NSF.  I left this so-called company, but I am still waiting for three paychecks, which if they ever do come I'm sure they will be worthless.  This company is delusional.  They do not understand why everyone keeps leaving and they tell themselves that each former MT had a "story" or were non-productive, etc.  This is far from the truth.  The truth is this company is based upon lies and they apparently have no money to pay their employees, so they continuously make up more lies and say your check is coming, that they had problems with the bank, that they refinanced their homes and have the money and intend to pay on time. 


They have never paid on time . . . and most of the time when you finally get a paycheck, weeks late, it is NSF.  They don't care!  Meanwhile, you have to try to fix everything with your bank, etc. and figure out how to get your money. 


Stay far far away from this one!


Tis true, and it's a recruiter's nightmare...do it or else!
z
Terra Nova nightmare....
Hi - I used to work for terra nova - bad experience for me - they started out really good, paid on time, etc, but when they switched over to the platform they work on now, they started messin up my money, when I did my line count for the pay period, it was never what they said it was - in the beginning, the line count feature on that platform was not accurate.  When I checked my counts against their count, I was getting paid for work from the previous pay period?!?!?  It was just crazy and when I spoke up about it all I got was BIG attitude from the owner - can't even remember her name right off....I'd run the other way if I were you....that's just my experience though, maybe they've improved since then...my thing is (with any company) DON'T MESS WITH ME MONEY!!!! 
Nightmare account specifics
As someone else has already stated here, the account specifics generally come from the client, not the service you work for (though they certainly can interject their own hoops to jump through and other insanities via their QA guidelines). I once started a new client with a new service and was presented with account specifics that totaled well over 120 pages, and the account supervisors forwarded me 75 helpful e-mails in my first couple of hours there, all of which detailed additional specifics for that one account. That's just nuts. I feel your pain.
Wait a minute, you mean this isn't a nightmare I just had
xx
no backspace -- what a nightmare! -- thanks for the warning! nm
nm
They will hire ANYONE regardless of lack of skills. That's why QA is such a nightmare. nm
x
I think we all have had nightmare experiences. I recently started a job that was "starving" fo
more work than you can imagine and then 2 days into it, NOTHING.. plus the software was a pain in the beeeehind!!! This great opportunity turned out to be a waste of time. Hopefully things get better for you. I quit..making $4 an hour was not my idea of surviving.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
I agree. Version 8 is a nightmare. Love version 6. nm
x
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL

On Transcend platform you have to click, click, click all day and still get errors, change screens constantly -  its a nightmare to work in. 


Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.

Something to think about.

********************

Here is one post from a couple days back:

Posted By: Amphion on 2005-12-02

To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.

WARNING!!!! WARNING!!! NIGHTMARE!!!!!
WARNING!!! The IC works using Nicholas Transcription's own self-rigged platform system that they literally pieced together themselves even tho they are noT programmers= NOT EVEN CLOSE. this, um, platform is trash. It has so many bugs and errors that the MT spends more time fixing platform problems than typing; the program is so bad that it will destroy a computer. I know this because I had to replace my computer. Any body that works for this company stands a good chance of losing money rather. They pay 7 cpl, use a linecounting systme that does not include headers and footers. the low pay, the $2 charge for dir dep, and the time is spent struggling with this HOMEADE PATHETIC PLATFORM is extremely unreasonable. Oh yes, if an Mt does not meet the turn a time, the owner gets belligerent, hot-headed, and will FIRE an MT in a split second for being out of turnatime even if the reason for this is Nich. Trans' fault. This is a husband and wife team and the wife is without a doubt the worst individual I have EVER worked for (i have been in the biz for 10 years, so this is saying a LOT!!!) Enter at your own risk!!!

do you have any certain software...sm


to do your own line count on, or is there some way to do it w/o any special software? I'd like to check mine out!


What software were you using? nm

x


Just that there software is
xx
Software
Anyone know what software All Type uses?
Yes, you use their software that
incorporates your version of Word into, so you have all your auto correct, etc.
It's VR software.

I hated it at first but I've gotten used to it and hate typing the old way now.


software
Thanks.  Is extext the same as dictaphone extext?.  I will be working with a company shortly that uses dictaphone extext and someone had e-mailed me stating you can also use ShortHand if you like with dictaphone extext.  Could you please give me some information on where I can find ShortHand since it is something it sounds like I could use.  Thank you so much.  I would appreciate it!
Software
Chartnet at SPI/Cymed is the best platform I have ever worked on. I worked on ExText for many years before and Chartnet is more efficient. I think SPI bought the rights to it (not 100% on this) so I don't think any other companies have it.
what software
platform do they use? 
Everyone will have to use the same software?
I hope it is Editscript. It is the easiest to work on. At least the of ones I have used.
Do not pay for software
They are making the profit. I doubt very much that you are a principal or stockholder in the company. That being the case, why should you bear the financial burden. Again, don't enable this kind of bad behavior. There are plenty of honest and decent companies out there. This does not sound like it is one of them.
They have a software
and you have to use that software so it takes a lot of time. For every report you have to open up that software, search for the MT, search for other stuff and type the corrections in that form instead of on the report itself. That stuff gets sent to the MT. You get credit for only 15 lines for blanks no matter how many blanks there are.

The only time you get credit for the whole report is if you do a full listen and they are on full QA. Major ripoff.
No, just the software.
Email me if you want more info.

Software?
Perhaps they are getting ready to change software, platform, or make some changes with their programs. 
What is the best expansion software to use
I may be taking a position with them and need to know which program works.
Their software is downloadable
from the EmDat website.  They tell you that you need to pay for it and you should run fast.  I have heard that they are not wonderful or even remotely close to wonderful.
Escription software
Looking for companies that use this voice recognition software.  I think it's great and would love to find more work using that platform.  Thanks for any info!
Question about software...
I start for Medware later this week.  I am a rehire and before worked on Merit, but this time am working on the Dictaphone software.  Is this the same software that MQ used at one time?  For those who are employees now I would love to hear from you, please feel free to email me.  I am hoping I made the righ decision to go back, but I think I have.  I am just wondering what the difference is in the two platforms and if you get your line counts okay.  Thanks.
They have their own proprietary software...
very similar to MS Word. Easy to use. Disregard the person's post about 8.5 cpl for 1400 lpd - should get facts from the recruiter about pay and benefits. If you want to ask any more questions, I would be happy to e-mail you.
They use DOS-based software sm
Medtype and Medrite. Nothing done in Word. All DOS-even email. Use PC anywhere for file transfer over phone line. 6 cents per line to start. QA 98-100 is very difficult to get and maintain. They supply equipment.
Not at all. I have 3 different types of software and
all three use a wave pedal. Two of them use USB and the other a 15-pin, and there is no conflict in the programming of each one.
software is SLOOOOOOOOOW
They are a nice bunch of people and the benefits were good, but I could rarely make their line count requirement because their