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Serving Over 20,000 US Medical Transcriptionists

They are a public company - they cannot lie about percentages...

Posted By: HappyMT on 2009-03-29
In Reply to: They claim it is only 15%, but it is more like 60% offshore work. - Disgusted

If they say 20, it's 20. I have never been without work and I love it there. If you think that most companies out there are not offshoring, you are kidding yourself.

I believe them when they say it will never take the place of domestic MTs. They are growing faster than any company out there - read their financials, all public record.


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I think the public would want to be alerted
that their ss#'s and all other personal information is going to another country! With all the identity theft today, whose to know what is happening over there?
Lawsuit for a public board? Who are you going to sue? nm
Grow up
We can post whatever we want. This is a public board
X
Public Records - Nuance

http://dockets.justia.com/search?q=Nuance+Communications%2C+Inc.


I ran across the above Federal Case Dockets while searching for something else entirely.  Anyone know why Nuance Corp. is involved in so many and what they are about?  One of the complaints is racketering.  What is going on?


I agree public outrage

I don't have the link but saved the article partial:


 










SPI opens BPO centre in Mangalore





Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.


As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.


Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.


To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.


Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.


He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”


V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.


He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.


In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med








One thing to inform the public - Another to

come across as stalker/unstable.  As someone who BTDT with an MTSO failing to pay as agreed (but did in fact pay late), I can appreciate a fair warning about a company.  I do disagree when the warning stops being fair and starts coming across as the poster having some personal issues that this board cannot cure.


In my situation, I read this board about an MTSO who failed to pay - posted by one person who seemed to be fair in the posting.  I still took a position with the MTSO.  There was incredible disorganization with the owner and my pay was late.  I let them know that I could not invest more of my skills until the pay was rec'd.  They got it to me and I returned their equipment.  The warning had me prepared not to lose my shirt, but did not keep me from giving the MTSO a fair shot.  I have seen that MTSO move into a more trustworthy category than when I had my experience with them and would even like to think I had something to do with that.  However, I do not feel that would have happened if I had come across in a fanatical manner or if I had in fact done anything but acted in a way I could be proud of.


Just saying, I don't see that happening with this poster about this particular MTSO and this particular situation.  Just saying, is all, that if an MT wants others to give fair consideration to an allegation, that MT has the responsibility of behaving in a way that would keep people listen and giving credence to the facts.  People stop listening when the postings become unbalanced and start projecting that perception towards the original poster.  Just saying, is all.  Good luck with whatever the OP decides, but I hope that poster finds some balance in his/her life.


I agree public should know. I think drs. know but choose to ignore.
:+
answer crafted by public relations?

It gives absolutely no information yet attempts to close the subject. I asked how is the work load, pay rate, etc.? Anyone else care to comment or is it a no-no to speak about this company.


you might want to leave your full name off the public forum
nm
Public board, remember? Just like to stay in the
x
If it is a court case, then it is public knowledge
x
butt out. LOL. It's a PUBLIC board that you've
x
its not on their PUBLIC web site, it was an internal explaination for the email they sent around.
x
If you post on a public board, must expect replies
x
Public board. I am free to respond to any post.
x
Public board. Free speech, and all that. If it bothers
x
There's an old saying in life, justme- a wanna-be public defender...
it's better to be silent and be thought of as an idiot, than to speak and remove all doubt. Now, you removed all doubt.... 
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
The problem with posting a question like that on a public board is that you could get inaccurate inf
I asked a question about a company I worked for, received 5 responses all saying the same thing, that we were paid for a holiday, which was wrong. I counted on it and was in a bind because of it.
If your facts are true, make them public. You've nothing to lose and everything to gain.
How can you be putting your head on the chopping block when you are anonymous here?

Details have not been given in your posts. Please show us ALL the details.

Why would you be putting your head on the block by pointing out supposed anomalies in the raise structure?
Any recruiter can give out that information because it's the same for everyone. Any MLS can go to the website and see it. I have it here in front of me. I would like to see you defend your statements, because I'm not seeing the proof here.

Why would you be putting your head on the block regarding incentives?
Any recruiter can give out that information, if it exists. That information also can be seen in the job boards and on the website, as it's public knowledge. I sure don't see any out there, nor have I for months.

Why would you be putting your head on the block regarding enticements?
You say they are readily viewed on job boards, but yet you can't give details. Any recruiter can give that information, too, as they post the ads on the boards. They can also be seen on the website. However, looking back over a lot of weeks of posts on various boards, I don't see one "enticement," so we're going to need YOU to point them out to us.

If the enticement is the pay structure, then you're benefitting the same as everyone else. If the enticement is the ads, well, you get the same opportunity for shift differentials, the same CMT pay, the same benefits, the same production incentives, don't you? What don't you get that you deserve?

Also in regard to enticements, I've got to ask for clarification on a statement you made:

"...look at past and future ads on MT Jobs, etc."

Do you have details on what the company is offering in the future? If so, let us all in on it so people who don't work at Transcend know what to wait for.

Finally, no one should need to email you, because all of YOUR information should be made public IF IT EXISTS, and you shouldn't fear making it public, IF IT'S TRUE. Having people email simply allows you to privately promote your version without having to publically defend the truth of of your claims.

If you can't back up your claims, then please concentrate on making the best out of your own situation, okay? It's not right to make statements that can't be supported with facts. It doesn't help the company and it doesn't help you. If you're a loyal employee you should be trying to be part of the solution rather than part of the problem. Maybe you could offer your assistance on the quality council.
How can a message be confidential if it posted on a public message board? nm

I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
.
They do not offshore. The owner's original company was bought by MQ; started a new company, whic
That's about all I know. I would give them a try. They sounded good!
Great company. I've been recommending this company for a long time.
x
Must be a small company. I have never talked to the owner of the company I work for. sm
He wouldn't have time. Why would someone talk directly to the MTSO? Most do not know (or care) about the details just the big picture.
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board.  The owners must have very thick skin.  First TT, then Amphion, now Keystrokes.  No one is safe.  I hope everyone takes all they read with a grain of salt.  I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend.  I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it.  I don't know how they don't read them; I look just to make sure that no one mentions mine.
Maybe QA made the decision, not the company, and the company managers are not aware of it. sm
I started with a company that did the same thing. When I went to the manager outside of QA, she fixed it right away. Turns out that the QA manager had made a decision to do that and had not told anyone else.

It does make sense to do that though. Find out if it is a few days or longer and base your decision on that.

Can we ask which company or at least which state they're out of?

Unfortunately, I am going to be looking AGAIN due to offshore.
or maybe it's really a good company. Give me a break. If a company isn't talked about sm
on here, good or bad, it's probably too small to matter and does not offer benefits or anything at all.
Ask insider if her company is in position to take on MTs from other company who are familiar
:+
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
:p
Let me know if you pursue this company. I would like to work for a MN company as an employee?
Let me know! Thanks!
Chasing work from company to company - Have any of you ever watched (sm)

5 year olds learning to play soccer?  The ball is in play and no matter what the coahes say ALL the kids go running for the ball.  Maybe we are like that, masses of us going from company to company in search of work.  This company has a new account BOOM here we go.  Now it is out.  Let's go here. 

Yep, I think it is a big game someone is playing with us.  Not a particularly funny one either. 


Why would you want to work for a company with no QA? Anyways the only company that comes to mind is
I worked for in the past which is Medquist NJ Radiology.
Love this company - want to retire with this company...sm
Been with them for nearly 2 years now and absolutely love them. I make my living with them - I don't do this for fun money. I think the dictators are pretty decent - you will always have your good and bad ones. You just have to get used to them. I love the account I am on - been with the same one since I started. They are a VERY fair company to work for.
They are not a Fortune 500 company. They are a past INC 500 company. There is a
HUGE difference.

Just FYI ... the article was in the Rochester Business News. It notes that the person charged with everything was the owner's husband, not Linda herself. It was something that was done at the company that he worked for, not Execuscribe. If their biggest client is going to fill-in reports, I am sure they will bounce back and get something else. I doubt they do not know that it is happening. Any MTSO worth her/his salt keeps an ear to the ground AND has enough contact with their accounts to be up-to-date on changes about to happen, good and bad.

Perhaps you should not be so smug and instead focus your energies on figuring out WHY your customers were able to be taken from you. I hardly doubt that a good business person could be an ex-MTSO because of another service. There is too much work out there.


You can' ask a question directly TO a company. About them, yes. The company isn't going to ans
xxxxxxxxxx
company going to service company or India?
That is a hard thing to be cut back after you are used to that position.  We have a couple of hospitals near here who have turned over all of their work to a Service Company, and one eliminated their department and turned over to India.  I am afraid that the service company may be taking over our work also.  Understand the others kept same pay, but lost most benefits.  Anyone else have this happen to them?
It matters more on the company than the method. Go with a company that does a lot of sm
radiology or it won't matter because you won't have a big check no matter what. Ask them how many radiology accounts they have, if they are overflow or complete department, how long they have had them and do you get a back-up account.

There are very few out there that have good radiology accounts. Stick with the ones that do. I am with Keystrokes for that reason after going with 4 others that kept running out of work.

Small company GREAT COMPANY

Axolotl is a WONDERFUL company with great benefits and competitive pay.  We have maybe 100 MTs but are growing rapidly.


Exactly..company recruiters and/or company owners (sm)
.
Meant every company for every MT, not every company for every company. nm
nm
Started small; great company. Rapid growth; not so great company
First year I was there was like heaven. Then the big growth spurt when they hired managers from another company (that I had run away from before because of their bad management) and let them kind of take over. Although I have no proof it was as though I got 'bumped' by these new people when they came in and I lost a good account, good manager, etc. My paycheck went down every month lower and lower, and it became harder and harder to make my minimal lines. Having any kind of advocate was nonexistent.

It depends on you and what kind of MT you are. Seems to me there are pretty much 2 types...

Sports like basketball where you have the pros who play with finesse, and then you have street players who think it is all about physical strength, period. More and more the physical strength is winning but the art of the game gets lost more and more...

As in this country where there are almost 2 sides now, those with intellect and thoughtfulness, and those who think the only way to be strong and be a leader is to beat up everyone who does not agree with you...and force your will on others.

Suffice it to say in my opinion WMX changed its philosophy of the way it treated employees and lost its heart when it grew, and it was literally almost overnight...

If you are a mass producer who has no care of what it takes to make money, if you are a 'street fighter' then it would probably be for you because you WILL have to fight for everything. Fight for the right account, fight for lines, fight to be treated fairly, etc. If you appreciate MTing for the art of MTing or have any kind of joy for the profession, my guess is you will not make it there very long...

This is happening all throughout the what used to be called profession. Seems to happening all through everything these days. Humanity and heart are being pushed down to the bottom...
how do we work it? Easy answer - work for another company. That happened with the company
I was working for. I would wake up at 4 a.m. AND ON THE WEEKENDS TOO because they needed "coverage" supposedly and I would sit until 9:30 or noon without any work. Sorry, but my rent of $1450/month could not be paid with only $57/day. So I got another job and when I got the equipment and everything, then I quit for the other employer.
AllHealth in GA - Good company, good equipment, any info about this company? (sm)

What type of work do they have?  Any op reports?  Appreciate any info. 


Why not? It is either this company, MQ (most of the time) or another company.
If you don't like it, don't read.  That simple.
But they own the other company and it's a big company. Why would they then start
a competing company in the same state? What do you think they are up to?
Good company, bad company? How to tell. sm
Please give your reasons as to why a company is bad.  How do we know it wasn't YOUR fault you had a bad experience, like the poster the other day who was fired for poor quality and was totally shocked and bashing the company.  It does not help us when someone just says, Yuck, don't go there, or some similar phrase.  We can learn more about the different companies if we have more succinct and specific information.   We could very quickly amass of list of the bad companies with specific reasons why they are bad. And one person's bad company could very well be someone else's perfect fit.  ALso, who knows, if company managers happened to see the reasons, maybe things would change.  (Stop laughing so hard, it is just a thought, lol.)  Thank you for your time.
I'm sure it varies from company to company.

There are a lot of companies who do not use mttest, but with mttest you can submit your resume and then do the testing immediately.  This way the company has your resume and your testing to look at  at the same time.    I have submitted resumes via posted ads, or I have just posted my resume on the job wanted boards and have been contacted.  I was offered one position without any testing at all and even no interview prior to the offer.  My current position I was contacted from posting my resume and then they asked me to test. 


I'm sure companies don't have time to read all the resumes that come in because they can get upwards of 200 resumes when they post an opening.  I was once contacted by a company to submit my resume (don't know  where they got my name).  I did submit a resume and they sent me a letter via snail mail saying that I did not have enough experience, even though I had 10 years of experience more than they require and they were the ones who contacted me.   Some companies say they hold resumes for 6 months.   With so much competition for jobs I think companies now take the most experienced and the others get filed or tossed.  It is rare that a company contact you to let you know you didn't get the job. 


It is not a company. This is a hospital, not a MT company.
sent you an email
Everyone should contact this company because they must the the best company ever

Apparently, I was one of the lucky ones who passed the Medgarde's transcription test. I received a call from the recruiter that told me I should be so lucky because the waiting list for their company is long and her calendar was booked for an official interview until two weeks from now.  At that time, they would have verified the MT school I listed I graduated from and have investigated me.  Also, when my two weeks come up, I would be given an hour long interview, 1/2 hour of the test would be general questions regarding things such as my computer and the next portion would be more indepth about medical termionology and transcribing.  Last, but not least, the recruiter told me I was lucky to get a call because most do not make it thus far.  Well, should I be waiting with bated breath for my interview in two weeks.


There is no best company. Only the company that works for you. sm
I work for a company who gets reamed here regularly. BUT, they work well for me except pay wise. There is no best. Yes, there is a worst.. the ones that don't pay. Truly have to make your own decision sometimes. I did.