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They do not dock for errors. NEVER been cheated out of $$!!!!!

Posted By: Internet MT on 2007-05-22
In Reply to: Do they still dock for errors and how much? I will never work for a company that does that. - I'm thinking....NOT!!!!

nm


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They might dock your pay for errors. I'd ask if interviewing. nm
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I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
It's one unit now and they no longer dock for errors. NM
x
Do they still dock for errors and how much? I will never work for a company that does that.
Not because I do not strive for high quality but that errors can be subjective. QA says it should be this way and docks me but maybe another QA would agree with me. So, who is right? That kind of thing. Nope not for me. I also wonder how much these companies end up cheating you out of money because they get the same price by the client, just they have docked your pay, thus more in their pocket. Whose to say they are not picky on purpose.
Friend works there and says pay is often late. They may dock for errors, too. Need to ask. nm
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Post from May said they still use DOS and dial-up modem, need a 2nd line, dock U for errors, and
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They used to dock for errors and late payment was an issue. Don't know about recently. nm
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You did not get cheated?! Ya right!
puhleeze.
Not cheated either
I have to also agree that I do not feel cheated. Could things be better? Of course, but I have also been out in the MT jungle and feel Cymed gives you the tools necessary to be successful if you chose to make the most of it. As far as the spaces go, I negotiated a higher line rate at Cymed and along with the headers I feel it compensates for the spaces issue. Their platform is also very efficient, allowing you to get in and out of reports without a lot of messing around. I would love to hear from the MTs who have left and have actually found a better situation though, especially regarding benefits, etc. My experience has been most of the companies talk the talk but do not walk the walk. Lots of bate and switch going on.

Regardless, if they cheated an MT
out of her pay, then that stinks in no uncertain terms whether it was 4 years ago or 40! No excuses!!!
I haven't been cheated

After working for two Major companies, I think Cymed is a great place to work. My adjustment to pay without spaces started before I worked for Cymed. I heard the hospitals won't pay for them. My line counts are always high and match my paycheck. Maybe I have more years experience or my word Expander is bigger than those of you who are unhappy. As far as I am concerned, I've been out there in the MT jungle and Cymed is the best by far!!


It's like they cheated the work out of you (sm)
That's totally unfair.  At WebMedX there's a thing called No Pay Normals on the time clock, so you can create normal templates without screwing up your line count.  So it still would've been no pay, but it wouldn't have hurt you, line-count and speed-wise.  I'm guessing that if your company had been honest with you from the get-go, this kind of thing wouldn't be a big deal (it wouldn't to me, anyway, if they just made the request occasionally).
That is horrible. They sure cheated you.
x
Must agree your getting cheated bad
I would first ask what program they are using to count your lines. And then save a report and do the tedious task of counting every single thing yourself. Lots of fun been there done that. Had a small company screw me out of a little bit of money but got my friend for thousands.
They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
also dock your pay for not meeting QA standards..nm
xx
Yeah they dock you a days pay if they want to. not fair.
:(
Do they still dock pay for slightly lower than normal

expected QA scores, and use stars and apples as QA scores or do they come in real numbers now?


Had to toggle between many screens, no support or qa to speak ofl they dock $10 per document
;p
Old posts say they dock lines if the client is unhappy and starting pay is very low for 1200 lpd. nm
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Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right?  That's not nitpicking, it's QA!
If I cant make QA, dont give me work. Dont dock
x
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
Run for the hills.  I think this is absolutely terrible.  Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%,  They do make corrections in your reports if needed, but they don't count against you.  Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?

You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.


formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at?  i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this.  i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!!  I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT.  i requested from that person to find out for me why.  it's my money and i want to be able to see how they came up with that figure.  Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure.  Need I explain that??  oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up.  they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so. 
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors

Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it.  Examples on words: on, in, of the, a, to (not any one combination of these words) I  Google it and get just as many hits for one as the other. 


I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report.


Thanks for advice.


you don't make errors doing MT work with
i cannot believe that
every human makes errors.....
we get paid low enough as it is
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job.  ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad.  What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
Agree with below...too many errors were made
nm
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
High producers have most errors ?? sm
I beg to differ on that one. Some may, but I have been the highest producer everywhere I've been. I have also been proud to maintain 100% accuracy at more than 1 place of employment while consisting producing 300 lines per hour. An excellent MT has a good ear, knows anatomy and physiology and has to look up very little and also uses their Expander to their benefit.

MTs who produce high volume but have many critical errors need reprimanded and watched closely. A good QA team and company wouldn't put up with an MT like that for long it would cost the company money in penalties in the long run if garbage was sent to the clients.
I went and looked; it looks like the page has some errors
I think the submit button must be down there on the right, barely visible and you can't read the writing on it.

I didn't use the online application; I faxed my resume in with a cover letter when I applied to them and got good results with that. If you have a fax available, I'd definitely recommend that approach.

It just sure looks to me like that page has web formatting errors or something.
I usually don't point out spelling errors but the one
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Transam still charge for errors?
Does Transam still charge MTs for errors?  They use to. 
Transform charges for errors
 
HUGE 2nd on that one! I see errors that really scare me.
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Wow, nothing urks me more than seeing errors on a website! sm
It is HIPPA or HIPAA? Do they even know what that is? Is it CONVIENCE or convenience?

I hate that I cannot even read articles without editing anymore! Sorry don't know anything about them but did check out their website.
I see errors on my OWN medical records and
so, are heads going to roll because of that? Someone typed in I had hypotension when it is really hypertension, someone said I had MRA done because of abdominal pain, never was abdominal pain. My mother was sent some wrong medication from the drug store and you think anything has come out of this?