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They have several accounts. My primary

Posted By: me on 2008-03-10
In Reply to: Any KS on account out of work (sm) - mt

runs out regularly, but my primary has an abundance of work. 


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My primary is caught up, but other accounts have some work. NM
xx
primary
My primary is on that list as well but we're still going strong and hard so not sure if I believe that or not. Also a local hospital is on it and I know for sure they don't outsource.
new primary

I was given a different primary once. It was a brand new account. I tried it, and really didn't like it, and when I asked to go back to my old primary they said that was perfectly fine and put me back without any hassle at all.


I have added another secondary a couple of times, without any problem as well.


That was my primary for 5 years (sm)
also and right after the first of the year *poof* into thin air.  It was a peach of an account...dang! 
Do you have a primary account - sm
or do you have to work on several different accounts? Do you get a lot of feedback during training? Did it take you very long to start meeting line requirements? Do they have decent insurance? Thanks!
I've had my same primary....
since I hired on almost 3 years ago and only had to ask for a backup account this summer. Other than that, I've not needed another account.
Has anyone lost their primary?

What happened?  How did your company handle it?  Did they even tell you?  Was anyone quietly pushed out the door only to find out later it was because their primary dropped? 


I feel like I am all of a sudden getting pushed out the door, and I know my primary renewal date is coming up shortly. 


Any thoughts/suggestions are appreciated.  Any signs that I should be looking for (both with regards to work itself and how I am being treated)? 


Thanks


It was when I worked at YOG -- primary account was 95% ESL. BUT, it's not so bad ...sm

Generally, a lot of times they say the same things in their review of systems and physical examinations, and you can make up little normals for each doc.   Tough way to get your start, though -- sorry.


By the way, I don't think most acute care accounts are that heavy in ESL, but a number of 70-80% wouldn't surprise me.


Good luck!


Mine primary is internet
My primary account is all internet with no phone line. My secondary account uses a C-phone with a phone line. Some of their accounts are internet-based, and others use a C-phone with a phone line. I love them both.
Is this happening on your primary, as well as your back up
accounts? Have you called management regarding your situation?
I don't have to be management to know I have a primary account
that I work on and have backup accounts. If you have problems with ESL doctors on a certain you should let someone know. I had this happen before on a backup account and they removed it from my pool.

I myself find it interesting that people who don't work for them and have never worked for them are posting below bashing the company on heresay.
I wish my primary paid by the minute...
No one ever seems to know what they are talking about on that account and they take FOREVER to get through a report. Some dictators will take 15 minutes to dictate a 50-line report because they are shuffling through papers looking up things or just saying umm..duh.. I also have one dictator who will repeat things constantly, sometimes repeating the same sentence 3 times! I'd be making about $5 more per hour if I were paid by the minute... This wouldn't be a good deal on my secondary account though. There are a bunch of fast talkers and mumblers on that account.
Can you give any hints as to your primary?
like initials or what type of hospital (assuming it's a hospital account) it is?
I love the company too. I have a different primary

account that has been running low, but just when I think I might need a backup account, the primary kicks back in.  I think these smaller companies are the way to go these days. 


I think it depends on your primary acct; sm
I've noticed some STMs give more leeway regarding shift windows, and usually it is based on turnaround time for your particular primary account. I think I would approach my STM again and ask more specifically, Why does STM X say this and you say something else? Probably you would get a clearer answer. It never hurts to ask.
Losing primary account.
What happens?  I haven't been working for an MTSO long enough to know (worked in house for the last 5 years).  Could someone please tell me their experiences?  I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions.  Any thoughts?  Please HELP.
To losing primary account
Can you tell us which company? The moderators say it is okay.
so have them change you back to your primary.
nm
My primary had zeros for every worktype
about 1/2 hour ago. VERY low, espec last few days. :(
I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
AGREE! When my primary account went ISR........
I took about a $200 to $300 a month pay cut. Don't think this won't happen with this new system. Will soon be paying them for the priviledge of working for them.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
When I worked there, I had a primary acct and 4 other accts. SM
Pay was okay. There is a site for MTs to get samples from different accts. You can also email other MTs on the same account and ask for samples. I left before they implemented the new platform, Cornerstone.

PS. I worked for MQ before Spheris, but I left before all the major changes took place. Of the two, I preferred MQ.
Further away you get from primary source, more chance for errors
But can you explain what you mean by true QA editing? Isn't all editing of VR true editing? Or are you QA'ing what has already been edited? Sorry - clear as mud I know. Hope you get what I mean.
Its my understanding your pay is based on your primary account sm
I didn't ask that specific question but that is how I understood it when it was explained to me.
Very low on my primary account with my FT job, but busy with my PT jobs. sm
Unfortunately, I need the lines at the FT job not only for the $$$ but to maintain my benefits.  Kinda scary. 
Yeah, and I can bet that account used to be my primary because it rarely has work now!
nm
your company takes overflow or has a primary account
I really have no idea if this applies to your current situation, but when I worked at a hospital and a large MTSO took our overflow, some of the girls I worked with had no qualms about leaving (or perhaps assigning, can't really remember now) the horrible doctors to the MTSO. We had a monitor that showed all the jobs waiting in queue, and they would (or could, anyway) go down the list assigning themselves the good ones, thereby leaving the bad ones to the MTSO. I worked radiology and everything was in-house for that, but I would watch the acute care ladies do this.
I suppose it probably varies with each account. My primary has been slow sm

since the holiday, but I am able to get my lines.  I'm hoping it picks up soon.


Hope this helps.


My primary is even busier than usual and my back-up has been looking for extra help. Maybe time for
nm
My primary account is a hosp in new orleans so I'm wondering if we'll have more charts in a fe
x
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
No work on Edit Script, no work on my primary
I bounce between several accounts and 2 platforms every day and have been for weeks.  I only see my primary maybe one day a week.  I was so excited to start with TT last fall after 11 long years with MQ and today I'm sending my resume out again.  It's makin' me sad.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
My liaison always says to work on secondary when primary is low on work/no work. n/m
n/m
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
MQ accounts
You are assuming that MQ has not lost any accounts. Yes the accounts were transferred with the transcriptionists, buy one of my accounts left and went to another service and yes, once an account goes up on the new platform, it is free game for everyone.
I believe they have two ER accounts - one is .09 and one is .10 -

the owner is wonderful to work for, also.


PS:  Hi Connie!


 


 


How many accounts do you have?
When you get 6 accounts, can work on any of them at any given time, sometimes all in 1 day, and still get less than 2% DC percentage, come back and tell me you're better than me.  You're still wet behind the ears and probably don't even realize what a big can of worms you just opened.
Are the Rad accounts going VR?
x
VR accounts
Does anyone find that you can get more lines or make more money on VR accounts?
RE: VR accounts
Yes.
How did you get three accounts?
????????????????????????? No wonder you have plenty of work - you have three accounts. Duh!!