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Serving Over 20,000 US Medical Transcriptionists

They purchased Focus Informatics.

Posted By: FLcmt on 2007-12-18
In Reply to: Didn't they partner up with an Indian company? Expect downhill from Dictaphone. - nm

Focus is Indian-owned and based in Woburn, MA just down the highway from Dictaphone. I was told the match was for labor and not particularly software save for the fact that Focus was and maybe still is an Escription provider as well when purchased and certainly gave Dictaphone the opportunity to get a look at that software as a vendor!


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Focus Informatics
I have worked for them for 8 months now and don't have any complaints.  My pay is on time.  Yes, the management and tech guys are out of India and are a little hard to understand, but no one has been rude to me.  If I have a question, I instant message them and get a quick response.  The one negative I would have to say is that I do a lot of editing instead of typing.  I would like some more standard reports to do.  I am only part-time, so I do not depend upon my salary to pay the bills.  That is my only drawback with them.  I did have my check deducted a few times when I went below 99.0%, but just this last pay, I was a little under 99.0% accuracy and I wasn't deducted.  They may have changed that policy
Focus Informatics
Does anyone work for Focus Informatics?  I was just wanting to know a little about the company.
Focus informatics

Can anyone tell me the pros and cons of Focus.  I thought I read a lot of negatives and problems with this company.  Anyone work for them?


Thanks!!



Focus Informatics
I have been working for FI for about 3 months and I have no complaints at all. The tech people and my supervisor are Indian and they have been very courteous and helpful. The training was a bit hard because it was rather difficult to understand the accents but they were very patient.

I love the work. It is a mixture of standard transcription and voice recognition editing. I think at first I ran out of work because they must have given me just one type of report until I got comfortable. Now that I do all types of reports there is always plenty of work.

So, thus far my experience has been a good one.
Focus Informatics

Can anybody give me some info on this company, the rates etc, heard the jobs are on escription platform. Thank you


Focus Informatics
If you do an archive search, you'll find my message regarding them. Yeah, they were a little lacksidasical with me. For reasons stated in that earlier message, I wouldn't rely on them for my sole income.--CTT
Focus Informatics

Focus Informatics.  Just accepted at PT Editor/Transcriptionist position with the company.  I do not know much about them by reading different blogs, so I was hoping someone could give me some feedback on how they are and if I made the right decision in acceptin a job position.  I have been transcribing medical records for 7+ years now.  Worked all of those years with a local based company here in S.C.  Looking to supplement my current work load as it is just not enough...any info on Focus Informations would be greatly appreciated


Any Focus Informatics employees out there?
I just started last night and I have a question about the platform. Does it take a long time for you to download jobs and also for F8 to open the audit software? I am wondering if it is my computer or the platform. I am not going to get a lot of editing done with how slow the program is. Thanks!
Any info on Focus Informatics would be appreciated... Thank you! nm
xx
Company Focus Informatics, Inc. Anyone working there please let me know how it is. nm
:
Focus Informatics - enough negative, want positive

Does anyone have anything GOOD to say about this company?  Please, I tend to look outside the box and would like to hear something positive on here. 


Focus Informatics QC/Editor, any info on what this entails??? thanks.
nm
Recently purchased . . .
They were also recently purchased by Nuance/Dictaphone. Strangely enough, while some of the accounts are with eScription, Nuance is the company that created Dragon Naturally Speaking so I wonder if there will be some sort of marriage along those lines in the future as well.
I just purchased an ErgoHuman chair..sm
It has the kind of arms you are speaking of. They adjust up and down and pivot in and out enough to allow your hands to be in a typing position and supported. I must type in a strange position however because at their lowest they are not low enough for me to rest my arms on them but I think I am the exception. In spite of that,I LOVE this chair. I bought the one with the neck rest which has helped my neck and shoulder pain. It is adjustable in a alot of ways and just so comfortable! There are several places that sell it, just do a search on ErgoHuman if you are interested. It was fairly expensive ($500) but I sold my Herman Miller chair to buy it so the price did not hurt so much. I think this one is MUCH more comfortable and usable, at least for me, than the Herman Miller.
They recently purchased software
They will be utilizing it soon, sounds like it is state of the art. They don't cheat lines, they are an honest company and really do appreciate their MTs. There are 1 or 2 people out there that like to cause trouble where none is warranted. Go ahead and apply, you won't regret it.
Since DRC was purchased by Acusis, the Indian connection IS there. Look at
s
Ijust purchased Instant Text
So far it works with everything I have, even this post. 
Our hospital still uses them and they can't be that antiguated as our system was purchased 2 year
I think the quality is much better than tapes. It is the same as talking on the phone. I also work part time for a service on two accounts that use a c-phone and I only need one phone line.
Well, when I purchased my computer tech support told me Vista would not work...sm
They said that it would work but it would cause a lot of problems because of the way the hot keys are setup on the Vista. They advised me against getting a computer with Vista. So it was very hard for me to find a computer that did not have Vista this year because everything had switched over. I bought a used one!!!! Just so I could avoid problems with my work.

I don't know if this helps or not. Just letting you know what I was told. Good luck!
Focus, focus, focus on your work. It's amazing what you can do! nm
x
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
Focus. sm
I worked for Focus doing editing and was not happy with the company. I applied for a transcription postion and was hired on the spot for an editing position.  Little did I know that I was editing work from India, which did not sit well with me.  I was using the Netcare platform and hated it.  I could not work for this company knowing that they were sending their work overseas and taking away our US jobs - but I had many good laughs while editing of what was actually dicated from the doctors and what was transcribed by the people in India. 
Focus

No, I did not until I was hired. I live in Mass and their offices are also in Mass. I applied through an ad in the local paper.  When I met with them at their offices, I was told I would be transcribing for a local hospital account and also doing some editing, which was not the case when all was said and done.  I never did do any transcribing and lasted only a short time doing editing.  I agree that the line counts differ from your own and is something to be careful with when working for this company. 


Focus
I have worked in transcription for 8 years at local offices and just have started working with Focus.  I have trouble not having jobs available during the hours that I agreed to work.  I was given the impression I was taking an editing position but so far have only done transcription. Please give me names of good companies to work for.
Focus
If you visit their website, it says they are based in Mass with offices all over the US. I could not find anything about India anywhere on their website. They may be Indian, but I was hard pressed to find that info. Also, if you Google them you will get negative posts about them being an Indian company (all from this site), but I have yet to see anyone actually back that up with concrete evidence. I guess you'll just have to decide for yourself. They wouldn't be the only company that is Indian anyway. There are companies that advertise on this site that outsource.
FOCUS, RUN AWAY
I worked for them and most of the office staff is Indian and they treat their employees horribly. They cut the all the editors pay. Most of the accounts are have horrible dictators. You can't make any money. They don't respect the MTs/editors.
RUN AWAY FROM FOCUS
They treat their employees terribly. The office staff is mostly Indian and they have no respect for their employees. I would not recommend working there. I know, I USED to work for them.
Focus
They currently pay .08 cpl for transcription and .04 cpl for VR editing.  You can either be IC or employee status.  I currently work for Focus Infomatics as an Independent Contractor and love it.  I do not do VR editing.  I have worked there for approximately three months.  Everyone has been very kind and helpful.  The account I work on keeps me very busy and I am making very good money.  They did mention VR editing to me when I was hired, but I have not been set up to do that yet.  It will be my decision to do that though.  They do offer benefits if you are employee status and they have direct deposit.  So far I have no complaints whatsoever!
FOCUS
Anybody out there who works for Focus doing editing on voice rec, can you tell  me what the average lines per hour are that you are able to achieve. Thanks a bunch for any info. 
Focus

I am so glad to hear somebody else out there has the same problem I have.


Focus
The same thing happened to me at Focus. I am at another company working on the same platform and make alot more money as well. There is something going on with the way they count lines.
Focus
I started with Focus a couple weeks ago and love editing. Only drawback right now is running out of work but supposedly more accounts are coming on board soon so hopefully it will pick up then. I have no complaints other than low workload.
Focus
I worked for them last year and loved editing, but I had the same problem with running out of work.
Focus
I currently work for Focus and I am very happy there. There have been some changes made within the company lately including a new QA manager, which was greatly needed. I have plenty of work and make a good line rate. No complaints.
Focus
Yeah, and I see they have an ad today about needing MT/editors immediately! What's up with that? I have no work to do but yet they need them immediately!
Focus
I currently work for Focus (about 2 weeks now) and have run out of work almost every day. I love editing, but when there's no work, it doesn't pay the bills. I see today they have an ad to hire again.
Focus
I have been hired by Focus and I am supposed to start Oct. 9th. After reading some of the posts, I have really thought twice. I work P/T now and make about 400 every two weeks. Will I get that working P/T for Focus? Also, do they offer direct deposit to P/T or just F/T? Thanks!
Anybody know anything about FOCUS

Focus
You will never ever get an increase out of this company. Also, really, really poor response to concerns and hard to understand tech support and supervisors.
NAH, bet it is Focus. nm
Most frustrating and underpaying company I ever had the misfortune to almost donate my time to.  Got out quick.  There are other Escription companies that may give the same cpl but man do you get more lines and make more - telling you just how dishonest Focus really is. 
Isn't that the new name for Focus? If so, run away! nm
s
Are they still Focus?
I saw all the stuff about Focus but nothing recent about Acetera.
The did NOT used to be Focus...sm
I just talked to them regarding a position and that is one of the questions I asked. They are an independent 2 year old company that is NOT a part of Focus Infomatic. They have done some work for them, but are not affiliated in any way. I was also offered a position, as they found my resume information on Monster.com, and being curious asked. FYI.
Focus

Thanks for the information.  I will be running as I am an IC and work privately for a group in town that has outsourched to India and I have lost 4 Drs because of this and I am now down to 1.  I cannot believe this outsourching to India for a cheaper rate and all jobs are being lost here in the US.  I am going back to school for my coding CPC as I have done billing for 12 years and I feel transcription is going to the birds.


Thanks Again.


Focus
They are in India, I have seen pictures of where they work. They have mostly men doing their transcription. Stay away.
Pay at Focus

What percentage of your 2000.00 per pay period is editing and transcription?  Thanks.  Do you work on more than one account?


Focus
I applied with them and took the time for the entire test.  You have to pass the first 2 parts to go on to the transcription.  I thought I did well on the transcription, but just received an email that I did not pass.  No phone call, no score, nothing....Then I read on this site many negatives. Maybe a blessing that the door did not open.... 
Focus
I had worked for Focus for a little over a year and finally just got out and got a job with DRC.  I did speech recognition editing and as far as doubling your line counts, forget it.  There were so many mistakes, it would have been faster to type the report from scratch.  As far as an incentive program goes, there is one in place but it is extremely difficult to meet.  Just to make 9 cents a line, you would have to do 2000 lines a day if you worked five days a week.  Even though DRC pays by the keystroke, I was STARTED at what equals out to be more than 9 cents a line.
Focus
I worked for Focus for about a year and a half and really had no complaints.  Yes, your supervisor will be in India, although I really only talked to him over instant messenger.  I never had any problems with them harassing me about how much work I did, and my quality was good so that wasn't a problem either.  My pay was always on time direct deposit and I was an IC so I could work whenever I wanted as long as I got my account done.  I was the only one doing this particular account so I wasn't in a pool or anything.  I did not like the voice recognition editing that I did.  There were so many mistakes, I felt like it would be quicker to just type the report from scratch but that could have been the particular account I was doing it on.  Not a bad place to start out I don't think. 
Focus
The replies are still down there and they are not all negative. I like working for them. My account has a combination of standard transcription and voice recogn. editing. I just started a couple of months ago PT and I am making more the longer I work and get better at the editing. The only problem is a language barrier with the Indian staff but personally it hasn't been a problem for me yet.
focus
Focus Infomatics?